289315-001.book Page i Friday, July 26, 2002 9:59 AM b 7 Reference Guide Compaq Tablet PC TC1000 Docking Station Document Part Number: 289315-001 November 2002 This guide provides information on docking and undocking the tablet PC to the Tablet PC Docking Station, operating the docking station with the tablet PC, and using the screen protector, as well as tips on solving common problems.
89315-001.book Page ii Friday, July 26, 2002 9:59 AM © 2002 Compaq Information Technologies Group, L.P. Compaq and the Compaq logo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein.
289315-001.book Page iii Friday, July 26, 2002 9:59 AM Contents 1 Getting Started Contents of the Packing Box . . . . . . . . . . . . . . . . . . . . . . Docking Station Components . . . . . . . . . . . . . . . . . . . . . Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Right Side View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Left Side View. . . . . . . . . . . . . . . . . . . . . . . . .
289315-001.book Page iv Friday, July 26, 2002 9:59 AM Contents Connecting and Using External Devices . . . . . . . . . . . . Connecting Standard External Devices . . . . . . . . . . Connecting Monitors . . . . . . . . . . . . . . . . . . . . . . . . Connecting USB Devices . . . . . . . . . . . . . . . . . . . . Using Communications Devices . . . . . . . . . . . . . . . . . . Attaching and Detaching the Screen Protector . . . . . . . Attaching the Screen Protector to the Tablet PC . . . . . . . . . . . . .
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289315-001.book Page 2 Friday, July 26, 2002 9:59 AM Getting Started Docking Station Components Front View Front Components Item Component Description 1 Docking stand Holds the tablet PC when it is docked. 2 Release handle Ejects the tablet PC from the docking stand. 3 Docking connector Connects to the tablet PC. 4 Docking eject pin Disconnects the tablet PC and docking stand docking connectors when the release handle is pulled.
289315-001.book Page 3 Friday, July 26, 2002 9:59 AM Getting Started Right Side View Right Side Components Item Component Description 1 MultiBay Supports a diskette drive, CD-ROM or CD-RW drive, DVD drive, CD-RW/DVD drive, or second hard drive. 2 Pivot arm Tilts the docking stand forward and backward to enable different viewing angles and different docking modes.
289315-001.book Page 4 Friday, July 26, 2002 9:59 AM Getting Started Back View Back Components Item Component Description 1 RJ-45 network jack Connects a network cable. 2 External monitor connector Connects an optional external monitor or overhead projector. 3 Audio line-in jack Connects the stereo audio function of optional audio devices such as CD players.
289315-001.book Page 5 Friday, July 26, 2002 9:59 AM Getting Started Left Side View Left Side Components Item Component Description 1 External MultiBay connector Connects optional USB devices. 2 MultiBay release lever Ejects a MultiBay device from the bay. 3 Security cable slot Attaches an optional security cable that secures the docking station to an immovable object and disables the MultiBay release lever.
289315-001.book Page 6 Friday, July 26, 2002 9:59 AM Getting Started Tablet PC Components Tablet PC docking alignment slots The tablet PC docking alignment slots fit onto the docking station docking alignment brackets.
289315-001.book Page 7 Friday, July 26, 2002 9:59 AM Getting Started Tablet PC Attachment Slots Item Component Description 1 Screen protector slots (2) Stabilize the screen protector when it is attached to the tablet PC. 2 Universal attachment slots (2) Secure the screen protector, the portfolio, or keyboard to the tablet PC. 3 Alignment key slot Accepts an alignment key to ensure proper orientation.
289315-001.book Page 8 Friday, July 26, 2002 9:59 AM Getting Started Keyboard Components Keyboard Attachment and Security Components Item Component Description 1 Screen protector slots (2) Attach the screen protector to the keyboard. 2 Attachment release switch Releases an attachment, such as the screen protector or portfolio, from the keyboard. 3 Universal attachment slots (2) Secure the screen protector or portfolio to the keyboard.
289315-001.book Page 1 Friday, July 26, 2002 9:59 AM 2 Docking and Undocking the Tablet PC Connecting to a Power Source The docking station must be connected to external power for operation. Å■ WARNING: To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. ■ Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
289315-001.book Page 2 Friday, July 26, 2002 9:59 AM Docking and Undocking the Tablet PC To connect to a power source: 1. Connect the AC adapter cable to the AC power connector on the back of the docking station 1. 2. Connect the power cord to the AC adapter 2. 3. Plug the power cord into an electrical outlet 3.
289315-001.book Page 3 Friday, July 26, 2002 9:59 AM Docking and Undocking the Tablet PC Docking the Tablet PC Power to the tablet PC can be on or off when docking or undocking, and the tablet PC can be docked with or without the optional keyboard. The screen protector must be resting on the tablet PC screen, and not folded back, to prevent blocking the docking connector. To dock the tablet PC: 1. Align the docking alignment slots on the tablet PC with the alignment brackets on the docking stand. 2.
289315-001.book Page 4 Friday, July 26, 2002 9:59 AM Docking and Undocking the Tablet PC 3. While supporting the back of the docking stand with your fingers, squeeze the tablet PC and the docking stand together until you feel the tablet PC snap into place.
289315-001.book Page 5 Friday, July 26, 2002 9:59 AM Docking and Undocking the Tablet PC If the docking stand is oriented in writing mode, the docking base provides adequate support, so the back of the docking stand does not need to be supported. Simply press the tablet PC into place. For more information on writing mode, refer in this document to the “Using the Tablet PC Docking Station and Screen Protector” chapter, “Changing the Angle of the Tablet PC” section.
289315-001.book Page 6 Friday, July 26, 2002 9:59 AM Docking and Undocking the Tablet PC The optional keyboard includes a docking connector pass-through so that the tablet PC can be docked with the keyboard attached. Optional keyboard docking connector pass-through Follow the previous procedure for docking the tablet PC when a keyboard is attached.
289315-001.book Page 7 Friday, July 26, 2002 9:59 AM Docking and Undocking the Tablet PC Undocking the Tablet PC The tablet PC can be on or off when docking and undocking. To undock the tablet PC: 1. Pull the release handle. Pulling the release handle 2. Pull the tablet PC away and out of the docking stand.
289315-001.book Page 1 Friday, July 26, 2002 9:59 AM 3 Using the Tablet PC Docking Station and Screen Protector Turning the System On and Off When the tablet PC is docked in the Tablet PC Docking Station, turn the system on or off using the power button on the tablet PC. Power to the tablet PC can be on or off when docking or undocking. Changing the Tablet PC Orientation The docking station enables you to change the orientation of the tablet PC.
289315-001.book Page 2 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Changing the Orientation To change the tablet PC orientation from portrait to landscape, turn the tablet PC counterclockwise.
289315-001.book Page 3 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector To change the tablet PC orientation from landscape to portrait, turn the tablet PC clockwise. Changing the tablet PC from landscape to portrait Changing the orientation also automatically changes the orientation of the images on the tablet PC screen. ✎ The docking handle should only be on the top or left.
289315-001.book Page 4 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Changing the Angle of the Tablet PC The pivot arm that connects the docking stand to the base of the docking station enables you to change the angle of the tablet PC from viewing mode to writing mode.
289315-001.book Page 5 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Using MultiBay Devices The following MultiBay devices can be used with the docking station: Ä ■ Diskette drive ■ CD-ROM or CD-RW drive ■ DVD drive ■ CD-RW/DVD drive ■ Hard drive CAUTION: Static electricity can damage electronic components.
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289315-001.book Page 7 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector To eject a MultiBay device: Ä CAUTION: Be sure all MultiBay activity has stopped before removing a drive from the MultiBay. Removing a drive before MultiBay activity has stopped can result in data loss. 1. Pull the MultiBay release lever.
289315-001.book Page 8 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Using External MultiBay Devices The docking station External MultiBay connector does not require the External MultiBay to be connected to AC power. Refer to the External MultiBay Reference Guide for more information. Using Security Features When a security cable is inserted in the security cable slot, the MultiBay release lever cannot be pulled to eject the MultiBay device.
9315-001.book Page 9 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector To install a security cable: 1. Loop the security cable around a secured object. 2. Pull the security cable lock through the cable loop and insert the cable 1 into the security cable slot on the docking station. 3. If the cable has a key 2, use it to lock and unlock the cable.
289315-001.book Page 10 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Connecting and Using External Devices Connect external devices to the docking station connectors. Do not attach devices to the connectors on the tablet PC. Failure to use the docking station connectors may result in degraded performance. Be sure all device connections are secure and that the device is receiving electrical power.
289315-001.book Page 11 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector 5. Turn on the device. 6. Turn on the system by pressing the power button on the tablet PC. To disconnect a standard external device from the docking station, turn off the device, then disconnect the device from the docking station. Connecting Monitors To connect an external monitor to the system, insert the monitor cable into the external monitor connector on the back of the docking station.
289315-001.book Page 12 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector A USB device functions in the system in the same way as a comparable non-USB device. The USB connectors support USB 2.0 and USB 1.1 devices. A USB hub is a connecting device that can be powered or unpowered. Powered hubs must be connected to external power. Unpowered hubs must be connected either to a USB connector on the docking station or to a powered hub.
289315-001.book Page 13 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Attaching and Detaching the Screen Protector When you are using only the tablet PC, attach the screen protector to the tablet PC. When you are using the tablet PC with the tablet PC keyboard, attach the screen protector to the keyboard.
289315-001.book Page 14 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector 3. Fold the screen protector over the tablet PC screen.
289315-001.book Page 15 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Detaching the Screen Protector from the Tablet PC To detach the screen protector from the tablet PC, slide and hold the attachment release switch 1 on the tablet PC as you detach the clips on the screen protector from the slots on the tablet PC 2.
289315-001.book Page 16 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Attaching the Screen Protector to the Keyboard To attach the screen protector to the keyboard: 1. Align the 4 clips (2 sets of 2) on the screen protector with the 2 universal attachment slots and the 2 screen protector slots on the keyboard. 2. Press the clips on the screen protector into the slots on the keyboard.
289315-001.book Page 17 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector 3. Fold the screen protector over the tablet PC screen.
289315-001.book Page 18 Friday, July 26, 2002 9:59 AM Using the Tablet PC Docking Station and Screen Protector Detaching the Screen Protector from the Keyboard To detach the screen protector from the keyboard, slide and hold the attachment release switch 1 on the keyboard as you detach the clips on the screen protector from the slots on the keyboard 2.
289315-001.book Page 1 Friday, July 26, 2002 9:59 AM A Troubleshooting Getting Help If you have a problem not addressed in this guide, you can get further information and other help in the following locations. Compaq Technical Support In North America, call Compaq Computer Support at (1-800-652-6672). This service is available 24 hours a day, 7 days a week. continuous quality improvement, calls may be recorded or ✎ For monitored. Outside North America, call the nearest Compaq Computer Support.
289315-001.book Page 2 Friday, July 26, 2002 9:59 AM Troubleshooting ■ Conditions under which the problem occurred ■ Hardware configuration ■ Hardware and software you are using ■ Type of printer connected ■ Printed information from Compaq Diagnostics or a list of the devices and error messages received ■ Technical support registration number (if applicable) Compaq Web Site The Compaq Web site has the latest information on this product as well as the latest drivers.
289315-001.book Page 3 Friday, July 26, 2002 9:59 AM Troubleshooting Troubleshooting Problems, Causes and Solutions The following tables list possible problems, the possible cause of each problem, and the recommended solutions. Docking Problems Docking Problem Solutions Problem Possible Cause Solution The tablet PC is not properly docked. The tablet PC is not fully seated. Be sure to support the back of the docking stand with your hand when you dock the tablet PC.
289315-001.book Page 4 Friday, July 26, 2002 9:59 AM Troubleshooting Tablet PC Orientation Problems Tablet PC Orientation Problem Solutions Problem Possible Cause Solution The tablet PC is not the primary display. The tablet PC is in viewing mode. Change the tablet PC to writing mode. Refer in this guide to the “Changing the Angle of the Tablet PC” section. Refer on the Documentation Library CD to the Software Guide for more information regarding the tablet PC viewing and writing modes.
289315-001.book Page 5 Friday, July 26, 2002 9:59 AM Troubleshooting MultiBay Device Problems MultiBay Problem Solutions Problem Possible Cause Solution A MultiBay drive is not recognized as part of the system. The drive is not properly inserted in the MultiBay. Remove the drive, then reinsert it as shown in this guide, “Using the Tablet PC Docking Station and Screen Protector” chapter.
289315-001.book Page 1 Friday, July 26, 2002 9:59 AM B Specifications Dimensions The docking station requires the following desk space: ■ Viewing mode: 20.3 × 20.3 cm (8.0 × 8.0 inches) ■ Writing mode: 21.6 × 45.7 cm (8.5 × 18 inches) Operating Environment Factor Metric U.S.
289315-001.book Page 2 Friday, July 26, 2002 9:59 AM Specifications Rated Input Power Input Power Rating Operating voltage 100–120/220–240 VAC RMS Operating current 1.7/0.85 A RMS Operating frequency range 50 to 60 Hz AC When powered by a DC source 18.5 V MAX product is designed for IT power systems in Norway ✎ This with phase-to-phase voltage not exceeding 240 Vrms. Finding More Environmental Information The docking station is a Class B digital device, pursuant to Part 15 of the FCC Rules.
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