User`s guide
Troubleshooting 105
Troubleshooting
Power supply 
LED is amber
Critical Amber Critical ■ An incompatible or defective 
component caused a temporary fault.
■ Power supply hardware is faulty. 
Unplug the power cord and wait for the 
LED to turn off. Reinsert the power cord. 
If fault persists, replace the power supply.
IOSCAN lists 
LCC and disks 
as NO_HW
Critical All normal none
■ Cable is unplugged or loose at either 
end. 
■ Cable is damaged. Replace with 
another cable to test.
■ Prior unit in the daisy chain is 
powered off. 
■ HBA is faulty. Check status and 
correct any problem.
All off none Disk system is powered off.
IOSCAN lists 
disk as 
NO_HW
none On or off (See STM 
Disk Tool)
■ Use the fcmsutil replace_dsk 
operation when replacing the disk 
drive.
■ Use insf -e to create the appropriate 
device files for the newly installed 
disk drive.
■ Reboot host. If after reboot, ioscan 
does not report the newly installed 
disk drive, then the disk drive is faulty.
■ Replace the drive.
Table 13. Troubleshooting Table
Problem 
Description
HW Event 
Category
LED
State
STM 
Status
Probable Cause/Solution










