User guide

Troubleshooting
E-10 Compaq Server Console Switch User Guide
COMPAQ CONFIDENTIAL
Writer: Amy L. Laffitte File Name: -appe Troubleshooting
Codename: Hoosier Part Number: 141555-003 Last Saved On: 8/16/02 3:58 PM
Table E-6: Firmware Update Troubleshooting continued
Symptom Probable Cause Recommended
Solution
Invalid Port Number
message received
after typing number
Incorrect com port Check that the com
port number is a
numeric entry not
greater than 4.
Download timed out
when updating
firmware
Cannot access port Verify that the correct
port was selected.
If another program is
using the same port,
quit the program.
If a serial cable is not
installed or is
defective, install a new
cable.