User guide

Troubleshooting
E-8 Compaq Server Console Switch User Guide
COMPAQ CONFIDENTIAL
Writer: Amy L. Laffitte File Name: -appe Troubleshooting
Codename: Hoosier Part Number: 141555-003 Last Saved On: 8/16/02 3:58 PM
Table E-4: Mouse Troubleshooting
Symptom Probable Cause Recommended
Solution
Mouse error on boot,
all computers
Loose mouse cable
connection
Tighten loose mouse
cable connections.
Check for cross-
connections.
Incompatible or
defective mouse
Replace mouse with
PS/2 or mouse-port
compatible mouse.
Mouse error on boot,
one computer
Loose mouse cable
connection
Tighten loose mouse
cable connections.
Defective mouse cable Replace mouse cable.
Using serial port on
computer
Install PS/2-to-serial
protocol converter.
Mouse displays erratic
behavior
Computer left mouse
in indeterminate state
Reset mouse through
OSD or reset console
switch.
Mouse pointer frozen
on display
Mouse not initialized Reset mouse through
OSD or reset console
switch.