User guide

Troubleshooting
Compaq Server Console Switch User Guide E-3
COMPAQ CONFIDENTIAL
Writer: Amy L. Laffitte File Name: -appe Troubleshooting
Codename: Hoosier Part Number: 141555-003 Last Saved On: 8/16/02 3:58 PM
Table E-2: Status Symbol Troubleshooting
Symptom Probable Cause Recommended
Solution
No or shows
next to computer
number or name
(all models except
2-Port)
No + shows next to
computer
number or name
(2-Port only)
No live keyboard
signal
Tighten loose
keyboard cable
connections between
the computer and the
console switch.
or
Disconnect and
reconnect the
keyboard cable at the
computer port on the
console switch. (It may
be necessary to power
cycle the computer if
the cable is
disconnected. For this
reason, only perform
these tests when
maintenance time can
be scheduled.)
Then at the console
switch press the Esc +
Print Scrn keys.
continued