HP StorageWorks HP StorageWorks SB40c Storage Blade Maintenance and Service Guide doc-number Part number: 433903-002 Third edition: April 2009
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Contents About this guide ................................................................................... 7 Intended audience ...................................................................................................................... Document conventions and symbols ............................................................................................... Rack stability .......................................................................................................................
6 Component identification .................................................................. 31 Front panel components ............................................................................................................. Front panel LEDs ....................................................................................................................... SAS and SATA device numbers ...................................................................................................
Figures 1 Partnered with a half-height server blade .................................................................... 20 2 Partnered with a full-height server blade .....................................................................
Tables 1 Document conventions ...............................................................................................
About this guide Intended audience This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels and are familiar with weight and stability precautions for rack installations. Document conventions and symbols Table 1 Document conventions Convention Element Blue text: Table 1 Cross-reference links and e-mail addresses Blue, underlined text: http://www.hp.
IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. Rack stability HP technical support For worldwide technical support information, see the HP support website: http://www.hp.
Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, firmware updates, and other product resources. HP websites For additional information, see the following HP websites: • • • • http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/support/manuals http://www.hp.
About this guide
1 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Customer self repair
2 Illustrated parts catalog System components Item Description Spare part number Customer self repair 1 HP Smart Array P400 Controller 256-MB cache module 405836-001 Mandatory 2 HP Smart Array P400 Controller 405832-001 Optional 3 Cache module battery 398648-001 Mandatory 4 Cache module battery cable 409124-001 Mandatory 5 Mainboard (with subchassis) and midplane 430798-001 Optional 6 Hard drive blank 392613-001 Mandatory HP StorageWorks SB40c Storage Blade 13
Item Description Spare part number Customer self repair 7 Light pipe bezel 438755-001 Optional 8 Controller cable* 432166-001 Mandatory 9 Hard drives — — a) 36-GB, 3G, SAS SFF, 10,000-rpm* 376596-001 Mandatory b) 72-GB, 3G, SAS SFF, 10,000-rpm* 376597-001 Mandatory c) 146-GB, SAS SFF, 10,000-rpm* 432320-001 Mandatory d) 36-GB, SAS SFF, 15,000-rpm* 432322-001 Mandatory e) 72-GB, SAS, SFF, 15,000-rpm* 432321-001 Mandatory f) 60-GB, SATA SFF, 5,400-rpm* 405419-001 Mandatory g)
3 Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver • Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
CAUTION: Do not operate the SB40c with the access panel removed. Operating the SB40c in this manner results in improper airflow and improper cooling that can lead to thermal damage. CAUTION: When performing non-hot-plug operations, you must power down the SB40c and/or the system. However, it may be necessary to leave the SB40c powered up when performing other operations, such as hot-plug installations or troubleshooting.
This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING! To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.
Removal and replacement procedures
4 Storage blade preparation To service any internal SB40c component, power down the SB40c and remove it from the enclosure. Power down In systems that use the SB40c as external data storage, be sure that the partner server blade is the first unit to be powered down and the last to be powered back up. Taking this precaution ensures that the system and the OS are shut down in an orderly manner. IMPORTANT: If installing a hot-plug device, it is not necessary to power down the SB40c.
Figure 1 Partnered with a half-height server blade Figure 2 Partnered with a full-height server blade 5. Place the SB40c on a flat, level work surface. WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the SB40c before beginning any installation procedure. Improper grounding can cause ESD.
3. 4. Lift the access panel latch and slide the access panel to the rear. Remove the access panel. WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD. To install the component: 1.
4. Replace the component by reversing the removal procedure. Cache module battery pack This component uses a nickel metal hydride (NiMH) battery pack. WARNING! There is a risk of explosion, fire, or personal injury if a battery pack is mishandled. To reduce this risk: • Do not attempt to recharge the batteries if they are disconnected from the controller. • Do not expose the battery pack to water, or to temperatures higher than 60°C (140°F).
5. Replace the component by reversing the removal procedure. HP Smart Array P400 Controller 256-MB cache module To remove the component: 1. 2. 3. 4. Power down the partner server blade. Remove the SB40c. Remove the access panel. Disconnect the battery cable from the cache. CAUTION: Disconnect the cable from the cache module only if the battery pack is not being used to recover data from the server or transfer data to another server. 5. Remove the cache module from the controller.
6. Replace the component by reversing the removal procedure. Mainboard subchassis and midplane To remove the component: 1. 2. 3. 4. 5. 6. Power down the partner server blade. Remove the SB40c. Remove all hard drive blanks. Remove all hard drives. Remove the access panel. Remove the mainboard subchassis. 7. Remove the midplane and midplane bracket. NOTE: Be careful not to damage wire for light pipe LEDs by sharp edge.
8. Remove the midplane. 9. Replace the component by reversing the removal procedure. Light pipe bezel 1. 2. 3. 4. 5. 6. 7. Power down the partner server blade. Remove the SB40c. Remove all hard drive blanks. Remove all hard drives. Remove the access panel. Remove the mainboard subchassis and midplane Remove the center cage cover (1) and the light pipe bezel (2) by pulling in the direction of the arrow (3).
8. Replace the component by reversing the removal procedure. HDD rails 1. 2. 3. 4. 5. 6. 7. 8. 9. Power down the partner server blade. Remove the SB40c. Remove all hard drive blanks. Remove all hard drives. Remove the access panel. Remove the mainboard subchassis and midplane. Remove the light pipe bezel. Remove the center cage cover and the light pipe bezel. Remove HDD rails. 10. Replace the component by reversing the removal procedure. HP Smart Array P400 Controller To remove the component: 1.
4. 5. 6. 7. 8. 9. Remove Remove Remove Remove Remove Remove all hard drives. the access panel. the cache module. the HP Smart Array P400 Controller cables. the mainboard subchassis. the HP Smart Array P400 Controller. 10. Replace the component by reversing the removal procedure. Replacing the chassis To replace the chassis all of electronic pieces must be transferred over to the new chassis.
11. Replace the component by reversing the removal procedure.
5 Diagnostic tools Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.
Diagnostic tools
6 Component identification Front panel components Item Description 1 Serial pull tab 2 Storage blade handle Front panel LEDs HP StorageWorks SB40c Storage Blade 31
Item 1 Description Blue = Identified Off = Not identified Green = Normal operation 2 Flashing amber = Degraded condition Flashing red = Critical condition 3 — 4 — SAS and SATA device numbers SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 32 Component identification
Item Description 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) On, off, or flashing Alternating amber and blue The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application. On, off, or flashing Steadily blue The drive is operating normally, and it has been selected by a management application.
Component identification
7 Specifications Environmental specifications Specification Value Temperature range Operating 10º C to 35º C (50º F to 95º F) Maximum rate of change is 10º C/hr (50º F/hr) Storage -30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º C/hr (68º F/hr) Relative humidity Operating 10% to 90% relative humidity (Rh), 28º C (82.4º F) maximum wet bulb temperature, non-condensing Storage 5% to 95% relative humidity (Rh), 38.7º C (101.66º F) maximum wet bulb temperature, non-condensing.
Specification Value Depth 50.95 cm (20.06 in) Width 18.16 cm (7.15 in) Weight (maximum) 5.0 kg (11.0 lb) Weight (no drives installed) 3.6 kg (8.
