User guide

Controller Display Messages
202 Modular SAN Array 1000 User Guide
44 REDUNDANCY
FAILED MISMATCH
HARDWARE
Error Both array controllers must
contain the same hardware
for them to successfully
enter redundant mode. The
current array controllers do
not contain the same
hardware, possibly
because one has an
attached fibre daughter
card and the other does
not.
If the MSA1000 is currently
involved in host I/O,
remove the
standby array
controller, add or remove
the fibre daughter card as
needed, wait 10 seconds,
and then reinsert it insuring
that it is fully seated in the
chassis.
If this does not resolve the
issue then wait until
down-time is available.
Power off the MSA1000,
remove both array
controllers, add or remove
fibre daughter cards as
needed on both, and
reinsert them insuring they
are fully seated in the
chassis.
Should the issue persist
please contact HP support.
45 REDUNDANCY
FAILED MISMATCH
FIRMWARE
Error Both array controllers must
be running the same
version of firmware for
them to successfully enter
redundant mode. A
process called firmware
cloning that attempts to
make them both the same
firmware level has failed.
Manually update the
firmware on the older array
controller.
46 REDUNDANCY
HALTED EXPAND
ACTIVE
Error Both array controllers must
be running the same
version of firmware for
them to successfully enter
redundant mode. A
process called firmware
cloning that attempts to
make them both the same
firmware level has failed.
Table 20: LCD Message Descriptions
Message Type Description Action
230941-005_MSA1000_UG.book Page 202 Thursday, April 17, 2003 5:53 PM