Compaq ProLiant Storage System /U User Guide First Edition (November 1997) Part Number 304147-001 Compaq Computer Corporation &
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Contents About This Guide How this Guide is Arranged .......................................................................................... ix Symbols in Text.............................................................................................................. x Product Safety Information ............................................................................................ x Symbols on Equipment .............................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Chapter 2 Installation of ProLiant Storage System /U Materials Needed......................................................................................................... 2-1 Installing the ProLiant Storage System /U .................................................................. 2-2 Installing Options ................................................................................................. 2-2 Choosing a Location................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Chapter 4 Troubleshooting Using the Status Indicators .......................................................................................... 4-1 Disk Drives........................................................................................................... 4-1 Fan Array Module ................................................................................................ 4-2 Power Supply ..............................................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Single Bus Conversion .............................................................................................. 5-13 Option Kit Contents............................................................................................ 5-13 Additional Materials Needed.............................................................................. 5-13 Preparing the Storage System......................................................................
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Appendix D Power Cord Set Requirements General Requirements ................................................................................................ D-1 Country-Specific Requirements ................................................................................. D-2 Appendix E Getting Help Compaq Web Site........................................................................................................E-1 Telephone Numbers.....
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Preface About This Guide This User Guide provides information about the installation and configuration of the Compaq ProLiant Storage System /U. How this Guide is Arranged This User Guide is designed to be used as step-by-step instructions for new system installation or as a reference for troubleshooting or future upgrades. Chapter 1 - Introduction This section provides an introduction to the features of the ProLiant Storage System /U.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Preface Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information. IMPORTANT: NOTE: Presents clarifying information or specific instructions.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Preface Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. ! Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii Preface Getting Help Although this guide has been designed to provide all the information that you should normally need to install the ProLiant Storage System /U, you may find that you require additional help. Appendix E contains telephone numbers and web access information to assist you in getting additional help.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Introduction to the ProLiant Storage System /U Chapter 1 Introduction to the Compaq ProLiant Storage System /U The Compaq ProLiant Storage System /U is a high-performance external Wide-Ultra SCSI-3 storage system for hot-pluggable disk drives. It is available in two models, ProLiant Storage System U1 (single bus) and ProLiant Storage System U2 (dual bus). Either model is available in tower or rack configurations.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Introduction to the ProLiant Storage System /U TROJ002.EPS Figure 1-2.
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Introduction to the ProLiant Storage System /U Front Panel Features Figure 1-3 shows the front panel controls accessible to the user. The rack model has the status indicators and power switch, but no plastic door. TROJ004.EPS Status Indicators Power Switch (behind sliding door) Keylock Figure 1-3.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5 Introduction to the ProLiant Storage System /U Rear Panel Features Figure 1-4 shows the features and accessible components on the ProLiant Storage System /U rear panel. TROJ005.EPS Power Supply I/O Board Fans Blank Panel Redundant Power Supply Bay Figure 1-4.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 Introduction to the ProLiant Storage System /U Contents of Kit The ProLiant Storage System /U kit contains the following items: or Rack Model Tower Model Rack Mounting Hardware AC Power Cable nty Warra Card Blank Drive Bezels 68-Pin External Fast-Wide SCSI-2 Cable for use with Wide-Ultra SCSI-3 r Owne tration Regis User Guide CD(s) Figure 1-5.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7 Introduction to the ProLiant Storage System /U Hot-Pluggability Hot-pluggability refers to the ability to remove and replace a component without interfering with system operation. There are three components in a ProLiant Storage System /U system that are considered hot-pluggable: ■ Drives - Failed hot-pluggable drives in fault-tolerant configurations can be replaced without interrupting system operation.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 Introduction to the ProLiant Storage System /U Hot-Pluggable Drives The ProLiant Storage System /U supports these Compaq hot-pluggable drives: ■ ■ ■ ■ ■ ■ ■ 1.6-inch Fast SCSI-2 1.6-inch Fast-Wide SCSI-2 1.6-inch Wide-Ultra SCSI-3 1.6-inch Wide-Ultra SCSI-3 10,000 RPM Drive 1-inch Fast-SCSI-2 1-inch Fast-Wide SCSI-2 1-inch Wide-Ultra SCSI-3 ProLiant Storage System /U will accept both 1-inch and 1.6-inch standard height drives.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Introduction to the ProLiant Storage System /U SCSI Controllers ProLiant Storage System /U may be connected to any Fast-Wide SCSI-2 or Wide-Ultra SCSI controller with appropriate external wide SCSI cables.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Introduction to the ProLiant Storage System /U Model U1 (Single Bus) The SCSI IDs assigned to drive bays in the ProLiant Storage System Model U1 (single bus) are shown below. 6 6 5 's SCSI ID ves ri D " .6 1 4 3 2 1 0 Figure 1-6. 5 's 4 SCSI ID s e v ri D " 1 3 2 1 0 TROJ007.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Introduction to the ProLiant Storage System /U Model U2 (Dual Bus) The SCSI IDs assigned to drive bays in the ProLiant Storage System Model U2 (dual bus) are shown below. 5 4 4 3 Bus 2 2 Bus 2 3 1 1 0 's SCSI ID s 1" Drive 5 's SCSI ID es v ri D " 1.6 Bus 1 0 4 3 1 0 Figure 1-7. 4 3 Bus 1 2 1 0 TROJ006.
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14 Introduction to the ProLiant Storage System /U System Power The system power in the ProLiant Storage System /U does not completely shut off with the power switch. The two positions of the front panel power switch should be considered as ON and STANDBY, rather than ON and OFF. The STANDBY position removes power from most of the electronics and the drives but portions of the power supply and some internal circuitry remain active.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15 Introduction to the ProLiant Storage System /U Options The following options are available for your ProLiant Storage System /U and may be obtained from your local Compaq Reseller or Authorized Compaq Service Provider. Redundant Power Supply Option ProLiant Storage System /U has provisions for adding a second power supply that acts as a redundant supply when installed.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16 Introduction to the ProLiant Storage System /U Dual Bus Conversion The Dual Bus Conversion option is offered for customers who find that their Model U1 storage system now requires two SCSI buses. Dual Bus refers to dividing the total storage space in the ProLiant Storage System Model U1 into two separate storage areas, each with its own SCSI bus. This may be used: ■ as part of a fault-tolerant configuration (controller duplexing).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17 Introduction to the ProLiant Storage System /U Single Bus Conversion The Single Bus Conversion option is offered for customers who find that they no longer require two SCSI buses and want to convert it to a Model U1 single bus system. This option provides the ProLiant Storage System Model U2 with a single Wide-Ultra SCSI-3 bus that supports up to seven 1.6-inch or 1-inch drives, effectively converting the unit to a Model U1.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Installation of ProLiant Storage System /U Chapter 2 Installation of ProLiant Storage System /U Use the information in this chapter to install and configure your new ProLiant Storage System /U or Rack-Mountable ProLiant Storage System /U. Because of the similarities between the tower and rack-mountable models of ProLiant Storage System /U, most of this information will apply to both models.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Installation of ProLiant Storage System /U Installing the ProLiant Storage System /U To install the ProLiant Storage System /U you will need to perform these steps: 1. Install any options in the storage system 2. Choose a location 3. Install the ProLiant Storage System /U unit 4. Install the hot-pluggable drive(s) 5. Install the SCSI controller(s) in a server (if required) 6. Cable the units together 7.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 Installation of ProLiant Storage System /U Rack Systems ■ The Rack-Mountable ProLiant Storage System /U is one of the lightest weight rack components and should be located higher in the rack than many other components. For help in locating the storage system in the 19-inch rack, refer to the Rack Builder software installation utility available from your local Compaq Reseller or Authorized Service Provider.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Installation of ProLiant Storage System /U a. Be certain to begin in the correct place. If there is a rack component immediately below the position of the storage system, place the template against the front rails and rest it on the top of the previously installed component. b. Push back the tabs in the top of the template (marked ★) and place them in the correct holes in the mounting rails.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Installation of ProLiant Storage System /U To be sure of the correct mounting position: ❏ Use the tick-marks as a reference. Each tick-mark (a small dimple on the edge of the vertical mounting rails) is one “U” or 1.75 inches. The markings on the template will match the tick-marks on the rear mounting rails when the alignment is correct. ❏ Use the number of holes between the bottom of the rack and the mounting brackets as a reference.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Installation of ProLiant Storage System /U 3. Install the cage nuts in the marked locations on the front and rear vertical mounting rails in the rack cabinet. TROJO33.EPS Figure 2-2.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7 Installation of ProLiant Storage System /U 4. Identify the front of the right and left mounting brackets. The tabs help align the bracket for correct mounting position. TROJ026.eps Figure 2-3. 5. Mounting brackets with alignment tabs Attach the brackets to the front mounting rails with two screws provided. Tighten the screws securely. TROJ034.eps Figure 2-4.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 Installation of ProLiant Storage System /U 6. Attach the brackets to the rear mounting rails with two screws provided. Tighten the screws securely. Top View TROJ035.eps Figure 2-5. 7. Attaching the brackets to the rear mounting rails Place the Rack-Mountable ProLiant Storage System /U on the mounting brackets and slide it fully into the rack. TROJ038.EPS Figure 2-6. 8.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9 Installation of ProLiant Storage System /U Installing the Hot-Pluggable Hard Drives To install the drives into the storage system: 1. Open the front door (tower storage system only). 2. Choose the bay location (SCSI ID) of the drive. 3. ❏ In Model U1 (single bus) systems, it is recommended that drives be installed beginning at SCSI ID 0 (bottom or left bay).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10 Installation of ProLiant Storage System /U 4. Install the drive as shown below. a. Fully open both latches on the drive tray and insert the drive into the correct drive bay. TROJ010a.EPS Squeeze the latches and pivot the ejector levers into the full open position. Figure 2-7. b. Opening the latches Slide the drive into the bay as far as it will go.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11 Installation of ProLiant Storage System /U c. Close both latches against the front of the drive until they snap into place. Levers on each latch should catch behind the metal lip of the bay, drawing the drive into position and securing it in place. TROJ010c.EPS Figure 2-9. Close the ejector levers behind the front panel of the unit to complete the installation of the drive.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12 Installation of ProLiant Storage System /U Cabling Cabling requirements vary depending on the system configuration. See your specific system configuration below for cabling instructions. Rack-Mountable Systems To ensure that the cabling in the back of a rack system does not interfere with system operation or maintenance, follow these suggestions for cable management on those systems. See Figure 2-10.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13 Installation of ProLiant Storage System /U cable ties Figure 2-10. Cable management in a Rack-Mountable ProLiant Storage System /U Model U1 See Figure 2-11 for an illustration of SCSI cable connections for Model U1 (single bus) systems. To SCSI Controller in Server TROJ008.EPS Figure 2-11.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14 Installation of ProLiant Storage System /U Model U2 See Figure 2-12 for an illustration of SCSI cable connections for Model U2 (dual bus) systems. To SCSI Controller in Server To SCSI Controller in Server TROJ046.EPS Figure 2-12.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15 Installation of ProLiant Storage System /U Recovery Server Systems See Figure 2-13 for an illustration of cable connections in a Recovery Server installation. For more detailed explanations of this type of system, refer to the Recovery Server Option User Guide that is supplied in the Recovery Server Option Kit. To SCSI Controller in Server 2 To SCSI Controller in Server 1 TROJ047.EPS Figure 2-13.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16 Installation of ProLiant Storage System /U Connecting the Power After all hardware components are installed and the unit is in place the power may be connected. 1. Plug the AC power cord into the ProLiant Storage System /U. The power supply automatically senses the input voltage so that it is not necessary to select the correct main voltage. TROJ011.EPS Figure 2-14.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17 Installation of ProLiant Storage System /U 4. Turn ON the power to the storage system, using the power switch on the front panel. (The power-on process may take up to 10 seconds to complete. Wait until the power-on indicator turns green before proceeding to Step 5.) 5. Turn ON the power to the server(s).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18 Installation of ProLiant Storage System /U 5. Select View or edit details. 6. Locate the SCSI controllers and verify that the installed drives are displayed. 7. If you are using a Compaq SMART SCSI Array Controller or a SMART-2 Array Controller Family Product, you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information, refer to: 8.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19 Installation of ProLiant Storage System /U 6. Locate the SCSI controllers and verify that the installed drives are displayed. 7. If you are using a Compaq SMART SCSI Array Controller or a SMART-2 Array Controller Family Product, you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information, refer to: 8.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20 Installation of ProLiant Storage System /U 5. The program will prompt you to load four pre-formatted diskettes and will supply labeling information while the System Configuration Utility diskettes are created. 6. Be sure all new hard drives are in place and the storage system is turned ON. 7. Boot the server with the first System Configuration diskette. 8. Select Review hardware settings. 9. Select View or edit details. 10.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 Installation of ProLiant Storage System /U Rack Warnings and Precautions Before performing any procedure with a rack-mounted product, be sure you understand the following warnings and precautions: WARNING: To reduce the risk of personal injury, always ensure that the rack is adequately stabilized before extending a component outside the rack. A rack may become unstable if more than one component is extended for any reason.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22 Installation of ProLiant Storage System /U The Optimum Environment When installing your ProLiant Storage System /U in a rack, certain standards of temperature and power requirements must be met. Space Requirements The following spatial needs should be considered when deciding where to install your rack: ■ Clearance in the front of the rack should be a minimum of 25 inches for the front door to open all the way and for adequate airflow.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23 Installation of ProLiant Storage System /U The installation of this equipment shall be in accordance with Local/Regional electrical regulations governing the installation of Information Technology Equipment by licensed electricians. This equipment is designed to operate in installations covered by the National Electric Code (ANSI/NFPA 70, 1993) and the code for Protection of Electronic Computer/Data Processing Equipment (NFPA-75, 1992).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24 Installation of ProLiant Storage System /U Temperature Requirements To ensure continued safe and reliable operation of the equipment, locate the system in a well-ventilated, climate-controlled environment. The Compaq Maximum Recommended Ambient Operating Temperature (Tmra) for most server products is 35°C (95°F). Therefore, the temperature in the room where the rack is located should not exceed 35°C (95°F).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25 Installation of ProLiant Storage System /U Airflow Requirements Compaq ProLiant rackmount servers draw cool air in through the front door and exhaust warm air out the rear. Therefore, the front door of the rack must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet. Do not block the ventilation apertures.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Operation Chapter 3 Operation This section describes the operational features of the Compaq ProLiant Storage System /U. Powering up the System Turn ON the ProLiant Storage System /U before turning on the server (or servers) connected to storage system. Any drives in the storage system must be available when the server controlling them is powered up. This is especially important on systems using fault-tolerant data protection schemes.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Operation Front Panel These indicators apply to the complete storage system. TROJ012.EPS Fault Power Figure 3-1.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Operation Power Supply These indicators apply only to the power supply on which they are located. TROJ013.EPS Status AC Power AC Power Status Figure 3-2. Power supply status indicators Table 3-2 Power Supply Status Indicator Indicator Status Condition Amber Green flashing Green Fault detected: Caused by the second power supply or something else in the system.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Operation Fan Array Module This indicator applies only to the fan array module. TROJ019.EPS Fan Status Figure 3-3.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Operation Recovery Server I/O Board These indicators apply to only the Recovery Server I/O option board. Server 2 Server 1 TROJ039.EPS Figure 3-4.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Operation Disk Drives These indicators apply only to the disk drive on which they are located. Online Drive Access Drive Failure Drive Indicators TROJ015.EPS Figure 3-5.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Troubleshooting Chapter 4 Troubleshooting This chapter contains troubleshooting procedures and suggestions that should be followed to diagnose problems quickly and minimize the impact on system operation. Using the Status Indicators If the fault indicator on the front panel is amber, or if Compaq Insight Manager indicates a fault, immediately determine the reason for this alert.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2 Troubleshooting Fan Array Module Check to see if the status indicator on the fan array module is amber. TROJ014.EPS Fan Status Indicator Figure 4-2. Fan status indicator If this indicator is amber, replace the fan module as soon as possible. See “Replacing Components” later in this chapter for important information on how to replace this module. Failure to observe these instructions can result in component damage.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3 Troubleshooting Power Supply Check to see if the status indicator on the standard or redundant (if so equipped) power supply is amber. TROJ020.EPS Power Supply Status Indicator Figure 4-3. Power supply status indicator CAUTION: In a single power supply configuration, as shown in Figure 4-3, the lower power supply cover plate must be kept in place for thermal integrity. This is the cover plate located below the Fan array.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4 Troubleshooting Replacing Components It is important to follow these instructions when replacing components in the ProLiant Storage System /U. If done improperly, it is possible to lose data or damage equipment. Disk Drives If you must replace a hot-pluggable drive, it is important that you follow these guidelines. ■ If the drive is NOT part of a fault tolerant system, you may replace the drive with the storage system powered ON or OFF.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 Troubleshooting Drive Indicators troj016.EPS OK to remove drive if not part of fault-tolerant configuration OK to remove failed drive DO NOT remove drive DO NOT remove drive DO NOT remove drive DO NOT remove drive OFF Figure 4-4.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6 Troubleshooting To replace a drive: 1. Be sure that the On-line and Drive Access indicators are both OFF. See Figure 4-4. 2. Squeeze the latches and pivot the ejector levers to the full open position. TROJ010a.EPS Squeeze the latches and pivot the ejector levers into the full open position. Figure 4-5. 3. Opening the drive tray latches Pull the drive out of the storage system drive cage.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7 Troubleshooting 4. Open the latches fully on the replacement drive and insert it into the same bay as the drive just removed, sliding it in as far as it will go. Be sure ejector levers are in the full open position to insure a correct latch while installing. TROJ010b.EPS Figure 4-6.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8 Troubleshooting 5. Close both latches against the front of the drive until they snap into place. Levers on each latch should catch behind the metal lip at the front of the bay drawing the drive into position and securing it in place. TROJ010c.EPS Figure 4-7. Close the ejector levers behind the front panel of the unit to complete the installation of the drive.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9 Troubleshooting Power Supply The power supply in the ProLiant Storage System /U is pluggable. This means that the supply may be easily replaced by simply unplugging it and plugging in a replacement. Select the procedure to follow depending on whether or not the system has a redundant power supply option installed.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Troubleshooting 4. Depress the catch on the power supply handle and pivot the handle open to release the power supply. Pull the supply from the chassis. TROJ021.EPS Figure 4-8.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11 Troubleshooting 5. With the handle fully open, insert the replacement supply into the opening and slide it in along the rails as far as it will go. NOTE: If any resistance is felt when inserting the power supply, it may be necessary to wiggle the supply slightly (side to side) to slide it in place. 6. Pivot the handle closed until it snaps into place. This will secure the power supply in the chassis. TROJ022.EPS Figure 4-9.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Troubleshooting Redundant Power Supply Systems In a ProLiant Storage System /U with the Redundant Power Supply option installed, there are two identical power supplies. If either supply is faulty, an amber light indicates that a fault exists. An amber indicator does not always indicate the bad supply. Either power supply may be replaced with the storage system power on without affecting normal system operation. 1.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13 Troubleshooting Fan Array If the status indicator on the fan module is amber, a problem has been detected in at least one of the three fans in the array. The entire module is hot-pluggable and can be replaced without affecting normal system operation. CAUTION: Do not allow the system to operate for more than two minutes without a working fan module in place.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14 Troubleshooting 4. Secure the module in place by tightening the two thumbscrews. TROJ042.EPS Figure 4-11. Installing the fan module The three fans should start turning immediately. The status indicator on the fan module as well as the fault indicator on the front panel should now be green, indicating a fully functional fan array.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15 Troubleshooting I/O Board The storage system must be powered down before the I/O board may be replaced. This procedure is the same for all three I/O boards (Single Bus, Dual Bus, or Recovery Server). 1. Perform a normal system shutdown. 2. Turn OFF the server(s) supporting the storage system, then place the storage system in STANDBY (front panel power switch).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Troubleshooting 6. Remove the I/O board by pulling it straight out of the chassis. TROJ023.EPS Figure 4-12. 7. Removing the I/O board Install the replacement I/O board by inserting it into the tracks in the opening in the ProLiant Storage System /U rear panel.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17 Troubleshooting 8. Push the board in as far as it will go and close both latches against the rear panel. The levers on each latch should catch behind the metal lip, drawing the board into position and securing it into place. TROJ043.EPS Figure 4-13. 9. Installing the I/O board Reconnect the SCSI cable(s).
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 Option Installation Chapter 5 Installing Options ProLiant Storage System /U supports these optional features: ■ Redundant Power Supply ■ Recovery Server ■ Dual Bus Conversion ■ Single Bus Conversion This chapter provides the instructions for installing these options in ProLiant Storage System /U.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Option Installation Preparing the Storage System Because this is a hot-pluggable option it is not necessary to power down the storage system. However, be sure to observe these precautions: WARNING: To reduce the risk of injury or damage to the equipment, observe the following guidelines when connecting and disconnecting power to the power supplies: ■ Install the power supply before connecting the power cord to the power supply.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Option Installation Installation Perform the following steps to install the Redundant Power Supply option in a ProLiant Storage System /U. 1. Loosen the thumbscrew securing the blank panel over the lower power supply opening and remove the panel. TROJ044.EPS Figure 5-1. IMPORTANT: connector. Removing the blank power supply panel Remove the protective cover from the power supply 2.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4 Option Installation 4. Pivot the handle closed until it latches into place. This will secure the supply in the chassis. TROJ045.EPS Figure 5-2. ! 5. Installing the Redundant Power Supply WARNING: To reduce the risk of electric shock or damage to the equipment: ■ Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Option Installation Recovery Server The Recovery Server option provides SCSI connections to two independent servers.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6 Option Installation 5. Disconnect the SCSI cable from the storage system. ! WARNING: To avoid risk of injury from electrical shock, remove all power cords to completely disconnect power from the system. 6. Disconnect the power cord(s) from the ProLiant Storage System /U.c Installation Perform the following steps to install the Recovery Server option in a ProLiant Storage System /U. 1.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7 Option Installation 3. Align the Recovery Server I/O board in the opening and slide it forward in the rails as far as it will go with the latches fully open. 4. Close the latches against the rear panel until they snap into place. Levers on each latch should catch behind the metal lip drawing the board into position and securing it in place. TROJ025.EPS Figure 5-4. 5.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8 Option Installation Dual Bus Conversion The Dual Bus Conversion option kit converts a Model U1 storage system to a storage system with two SCSI buses. This option provides a hot-pluggable drive backplane and an I/O board that supports two independent Wide-Ultra SCSI-3 buses and converts the system to a Model U2.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 Option Installation Installation Perform the following steps to install the Dual Bus Conversion option in a ProLiant Storage System /U. 1. Remove all the drives and blank drive panels. 2. Loosen or remove the power supply(s). 3. Loosen or remove the fan module. 4. Remove the Single Bus I/O board. TROJ027.EPS Figure 5-5.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10 Option Installation 5. Tower system: a. Open the front door and remove it by lifting up. b. Remove the 12 screws marked with a to the chassis c. Carefully slide the drive cage from the chassis. securing the front panel TROJ028.EPS Figure 5-6.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11 Option Installation Rack system: a. Loosen the two thumbscrews securing the system in the rack. b. securing the front panel Remove the 8 screws marked with a to the chassis. The chassis will slide free from the rack. c. Carefully slide the drive cage out of the chassis. The removal of the drive cage is best performed outside of the rack . TROJ029.EPS Figure 5-7. Removing the drive cage from the rack system 6.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12 Option Installation 8. Tower system: a. Replace the 12 screws to secure the front panel to the chassis. b. Place the serial label on the drive cage and the model label on the front panel so that they cover the old labels. c. Replace the front door. Rack system: 9. a. Replace the 8 screws to secure the front panel to the chassis. b.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13 Option Installation Single Bus Conversion The Single Bus Conversion option is offered for customers who want to convert to a Model U1 single bus system. This option provides a drive cage for seven hot-pluggable drives and I/O board that supports a single Wide-Ultra SCSI-3 bus and essentially converts the system to a Model U1.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14 Option Installation Installation Perform the following steps to install the Single Bus option in a ProLiant Storage System /U. 1. Remove all the drives and blank drive panels. 2. Loosen or remove the power supply(s). 3. Loosen or remove the fan module. 4. Remove the Dual Bus I/O board. TROJ030.EPS Figure 5-8.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15 Option Installation 5. Tower system: a. Open the front door and remove it by lifting up. b. Remove the 12 screws marked with a to the chassis c. Carefully slide the drive cage from the chassis. securing the front panel TROJ031.EPS Figure 5-9.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16 Option Installation Rack system: a. Loosen the two thumbscrews securing the system in the rack. b. Carefully slide the chassis out of the rack. c. Remove the 8 screws marked with a to the chassis. d. Carefully slide the drive cage from the chassis. securing the front panel Drawin g No: 22312 6-001 TROJ036.EPS Figure 5-10. Removing the drive cage from a rack system 6.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17 Option Installation 8. Tower system: a. Replace the 12 screws to secure the front panel to the chassis. b. Place the serial label on the drive cage and the model label on the front panel so that they cover the old labels. c. Replace the front door. Rack system: a. Replace the 8 screws to secure the front panel to the chassis. b.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Regulatory Compliance Notices Appendix A Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 Regulatory Compliance Notices Declaration of Conformity, United States Only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding this declaration, contact: Compaq Computer Corporation P. O.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4 Regulatory Compliance Notices European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5 Regulatory Compliance Notices Regulatory Compliance Label The label showing regulatory compliance information is located inside the fan compartment in the rear of the chassis. To gain access to this label remove the Fan Array module. CAUTION: See Chapter 4 in this guide for important information about removing the Fan Array. Failure to observe these instructions could result in permanent damage to this equipment. TROJ040.EPS Figure A-1.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 Regulatory Compliance Notices Figure A-2.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 Electrostatic Discharge Appendix B Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage printed circuit boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ■ Avoid hand contact by transporting and storing parts in static-safe containers.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2 Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following measures when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstation or the computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 Specifications Appendix C Specifications This appendix provides operating and physical specifications for the Compaq ProLiant Storage System /U and Rack-Mountable ProLiant Storage System /U. ProLiant Storage System /U Table C-1 ProLiant Storage System /U Specifications Parameter English Metric Dimensions (including foot) Height Depth Width 20.5 in 25.0 in 10.8 in 52.0 cm 63.5 cm 27.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2 Specifications Rack-Mountable ProLiant Storage System /U Table C-2 Rack-Mountable ProLiant Storage System /U Specifications Parameter English Metric Dimensions Height Depth Width 6.9 in 22.9 in 19.0 in 17.5 cm 58.2 cm 48.3 cm Weight No drives installed, single power supply 34 lb 15.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1 Power Cord Set Requirements Appendix D Power Cord Set Requirements The power cord set meets the requirements for use in the country where you purchased your equipment. The voltage selection switch allows you to select the appropriate line voltage for your server. Power cord sets for use in other countries must meet the requirements of the country where you use the server.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-2 Power Cord Set Requirements Country-Specific Requirements Use the following table to identify the appropriate accredited agency in your country.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 Getting Help Appendix E Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. Compaq Web Site The Compaq Web Site has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq Web Site by logging on to the Internet at http://www.compaq.com.
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