QuickSpecs

Improved system uptime
Predictable repair times
More effective IT resource planning
Consistent level of hardware support across your multi-technology systems
Optional defective media retention service
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-6636ENN
3-Year HP Hardware Support Onsite Service, Next-day response (9x5)
3-Year HP Hardware Support Onsite Service, Next-day response (9x5)3-Year HP Hardware Support Onsite Service, Next-day response (9x5)
3-Year HP Hardware Support Onsite Service, Next-day response (9x5)
An enhancement to warranty support for products with limited warranty entitlement
Provides high-quality remote assistance and onsite support for your covered hardware, helping you to
improve product uptime.
You have the flexibility to choose between different service-level options featuring different response
times and coverage windows, as well as between several coverage periods to address your specific
service needs.
Service benefits
Service benefitsService benefits
Service benefits
Help improve or maintain system uptime
Convenient onsite support
Reliable response times
http://h20195.www2.hp.com/V2/GetPDF.aspx/5982-6547EEE
eSupport
eSupporteSupport
eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
Support PortalSupport Portal
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include
Features includeFeatures include
Features include
:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support
portal, visit:
http://www.hp.com/support
HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24
X 7, so you can spend less time solving problems and more time focused on your business. You can
have your systems remotely monitored for hardware failure using secure technology that's been proven at
thousands of companies around the world. In many cases, you can avoid problems before they occur.
QuickSpecs
HP ProLiant SL390s Generation 7 (G7)
HP ProLiant SL390s Generation 7 (G7)HP ProLiant SL390s Generation 7 (G7)
HP ProLiant SL390s Generation 7 (G7)
Service and Support
DA - 13713 Worldwide — Version 8 — February 14, 2011
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