HP ProLiant DL165 G7 Server Maintenance and Service Guide Part number 601465-003 Third edition March 2013
Legal notices © Copyright 2010, 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. AMD is trademark of Advanced Micro Devices, Inc.
Contents Customer self repair ............................................................................................................................. 5 Parts only warranty service .......................................................................................................................... 5 Illustrated parts catalog ....................................................................................................................... 16 Mechanical components / 4 3.
Front panel LED indicators .................................................................................................................... 97 Optical drive activity LED indicator ........................................................................................................ 98 Hard Drive LED indicators ..................................................................................................................... 99 Rear panel LED indicators ...............................................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Réparation par le client (CSR) Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
Customer self repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt: • Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.
Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos.
Customer self repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd.
Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente.
Customer self repair 12
Customer self repair 13
Customer self repair 14
Customer self repair 15
Illustrated parts catalog Mechanical components / 4 3.5” LFF HDD hotplug model Table 1 Mechanical Components Spare Parts List / 4 3.
Mechanical components / 8 2.5” SFF HDD hotplug model Table 2 Mechanical Components Spare Parts List / 8 2.
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. 1 Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes. Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening. 1 Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant.
Illustrated parts catalog 20
System components / 4 3.5” LFF HDD hot-plug model Table 3 System Components Spare Parts List / 4 3.
Table 3 System Components Spare Parts List / 4 3.5” LFF HDD Hot-plug Model Item Description Spare Part Number Customer Self Repair i) DIMM 4GB PC3 10600E 256Mx8 595102-001 Mandatory1 a) AMD processor 6128HE, 8c, 2.0 GHz, 55W 583751-001 Optional2 b) AMD processor 6128, 8c, 2.0 GHz, 75W 598732-001 Optional2 c) AMD processor 6132HE, 8c, 2.2 GHz, 65W 633546-001 Optional2 d) AMD processor 6136, 8c, 2.4 GHz, 75W 583753-001 Optional2 e) AMD processor 6140, 8c, 2.
Table 3 System Components Spare Parts List / 4 3.
System components / 8 2.5” SFF HDD hot-plug model Table 4 System Components Spare Parts List / 8 2.
Table 4 System Components Spare Parts List / 8 2.5” SFF HDD Hot-plug Model Item Description Spare Part Number Customer Self Repair g) DIMM 8GB PC3L 8500R 512Mx4 595100-001 Mandatory1 h) DIMM 2GB PC3 10600E 128Mx8 595101-001 Mandatory1 i) DIMM 4GB PC3 10600E 256Mx8 595102-001 Mandatory1 a) AMD processor 6128HE, 8c, 2.0 GHz, 55W 583751-001 Optional2 b) AMD processor 6128, 8c, 2.0 GHz, 75W 598732-001 Optional2 c) AMD processor 6132HE, 8c, 2.
Table 4 System Components Spare Parts List / 8 2.5” SFF HDD Hot-plug Model Item Description Spare Part Number Customer Self Repair n) SFF 146GB, SAS, 6GB/s, 10K 507129-002 Mandatory1 o) SFF 146GB, SAS, 6GB/s, 15K 507129-010 Mandatory1 p) SFF 300GB, SAS, 6GB/s, 10K 507129-004 Mandatory1 q) SFF 450GB, SAS, 6GB/s, 10K 507129-012 Mandatory1 r) SFF 500GB, SAS, 6GB/s, 7.
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio. 1 Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. 1 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
Removal and replacement procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant DL165 G7 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference.
Pre-installation procedure Perform the steps below before you open the server or before you remove or replace any component. WARNING: Failure to properly turn off the server before you open the server or before your start installing and removing components may cause serious damage as well as bodily harm. 1. Turn off the server and all the peripherals connected to it. 2.
Server warnings and cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment.
Weight in kg. Weight in lb. This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.
System cover You need to remove the top cover before you can remove or replace a server component. The top cover needs to be removed to service the SAS/SATA backplane. Top cover To remove the top cover: 1. Loosen the screw on the top cover with a T-10 wrench. 2. Press the latch on the top cover. 3. Slide the cover toward the rear of the server and then lift the top cover to remove it from the chassis. Figure 1 Removing the Top Cover To reinstall the top cover: 1.
Figure 2 Reinstalling the Top Cover Drives The server supports 5 to 9 drive bays --- 4 drive bays for 3.5 in. LFF hard disk drives and 1 drive bay for an optical disc drive, or 8 drive bays for 2.5 in. SFF hard disk drives and 1 drive bay for an optical disc drive. Cable management Always follow good cable management practices when working inside the computer. • • Keep cables away from major heat sources like the heat sink.
Figure 3 Unplugging Power Cable Cable connections The following tables provide information about switching power supply cable connector labels.
Table 7 Cable Connections from the System Board Cable To System Board Designator 20-pin front panel connector Front panel J98 Front panel USB 2.0 port Front panel USB 2.0 J8 SD card USB 2.0 port SD reader module J81 Internal USB 2.
Figure 4 System Drive Bays / 4 3.5” LFF HDD Hot-plug Model Item Description 1 9.5mm (0.37 in.) DVD ROM optical drive (optional) 2 3.5 in. hard disk drive bays (4) The HDD bays support both SAS and SATA drives. Figure 5 System Drive Bays / 4 3.5” LFF HDD Non-hot-plug Model Item Description 1 9.5mm (0.37 in.) DVD ROM optical drive (optional) 2 3.5 in. hard disk drive bays (4) The HDD bays support SATA drives.
Figure 6 System Drive Bays / 8 2.5” SFF HDD Hot-plug Model Item Description 1 9.5mm (0.37 in.) DVD ROM optical drive 2 2.5 in. hard disk drive bays (8) The HDD bays only support SAS drives.
Optical Media Device Bay The optical media device bay of servers with 4 LFF HDDs and 8 SFF HDDs support the optional installation of a 9.5 mm (0.37 in.) DVD ROM optical drive, so the following procedure is for server with 4 LFF HDDs. To remove the optical drive carrier: 1. Remove the top cover and then unplug the SATA and power cables. 2. Loosen the screws. Figure 7 Removing the Cables and Screws 3. Push the optical drive toward the front of the unit. 4. Pull the optical drive out of the chassis.
IMPORTANT: If you removed an optical drive without plans of installing a new one, you must reinstall the blank to maintain proper system airflow. To remove the bezel blank: 1. Turn off the server and all the peripherals connected to it. 2. Unplug all external cables and AC power cords. If necessary, label each one to expedite reassembly. 3. Remove the unit from the rack and place on a flat surface. 4. Remove the top cover. 5. Pull the bezel blank out of the carrier.
Figure 10 Installing the Optical Drive Hard drives The drive bays on the front panel can accommodate up to four LFF or eight SFF hard drives. You can install SAS or SATA hard drives in the server. For servers with 4 LFF HDDs, the hard drives installed in the server are labeled from Device 1 to Device 4, from left to right, when viewed from the front of the server. Figure 11 Hard Drive Configuration / 4 3.
Item Description 4 4th SAS/SATA hard drive Figure 12 Hard Drive Configuration / 4 3.
For servers with 8 SFF HDDs, the hard drives installed in the server are labeled from Device 1 to Device 8, from top to bottom, left to right, when viewed from the front of the server. Figure 13 Hard Drive Configuration / 8 2.5” SFF HDD Hot-plug Model Item Description 1 1st SAS hard drive 2 3rd SAS hard drive 3 5th SAS hard drive 4 2nd SAS hard drive 5 4th SAS hard drive 6 6th SAS hard drive 7 7th SAS hard drive 8 8th SAS hard drive The hot-plug HDD for the servers with 4 3.
Figure 14 Removing the Hot-plug Hard Drive Assembly To install the hot-plug hard drive: 1. Press the release tabs, and then pull the hard drive blank out of the chassis. Figure 15 Removing the Hot-plug Hard Drive Blank IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must reinstall the hard drive blank to maintain proper system airflow. 2. Install a hard drive. a. Push the hard drive assembly into the drive bay until it stops. b.
Figure 16 Installing the Hot-plug Hard Drive Assembly To remove the non-hot-plug hard drive: 1. Loosen the screw with the T-10/T-15 wrench provided. Figure 17 Loosening the Screw 2. Push the hard drive toward the front of the unit. 3. Pull the hard drive assembly out of the drive bay.
Figure 18 Removing the Non-hot-plug Hard Drive Assembly To remove a non-hot-plug hard drive disk from the carrier: 1. Loosen the four screws on the carrier (two on each side). 2. Lift the hard drive from the carrier.
To install a non-hot-plug hard drive: 1. Put the non-hot-plug hard drive disk into the carrier. 2. Fasten the HDD to the carrier using the screws (two on each side). Figure 20 Installing the Non-hot-plug Hard Drive Disk into the Carrier To install a non-hot-plug hard drive into the server: 1. Remove the hard drive blank from the front of the system if installed. 2. Push the hard drive assembly into the drive bay until it stops. Figure 21 Installing the Non-hot-plug Hard Drive Assembly 3.
Figure 22 Fastening the Screw SAS/SATA HDD backplane The following figures show the front and back side of the backplane. Figure 23 SATA Backplane Connectors / 4 3.
Figure 24 SAS Backplane Connectors / 8 2.5” SFF HDD Hot-plug Model (component side) Item Description 1 Screw holes 2 LED indicators 3 Headers for hard drive Figure 25 SATA Backplane Connectors / 4 3.
Item Description 4 SATA connectors Figure 26 SAS Backplane Connectors / 8 2.
Cable Routing Cable routing for hot-plug SAS model: Figure 27 Cable for Hot-plug SAS Model Item Description 1-4 Mini-SAS Host Fan Out 4 SATA cable 5 SATA ODD cable 6 HDD backplane I2C cable 7 HDD backplane SGPIO cable 8 SD card reader cable (optional) 9 BBWC/FBWC cable Removal and replacement procedures 51
Cable routing for pluggable SATA model: Figure 28 Cable for Pluggable SATA Model Item Description 1-4 Mini-SAS Host Fan Out 4 SATA cable 5 SATA ODD cable 6 HDD backplane I2C cable 7 HDD backplane SGPIO cable 8 SD card reader cable (optional) WARNING: Ensure that the system is powered off and all power sources have been disconnected from the server. Voltages are present at various locations within the server whenever an AC power source is connected.
Figure 29 Removing the Hard Drive Cage 6. Remove the backplane. a. Remove all cables including optical drive cables. b. Remove the three screws that secure the backplane to the hard drive cage. c. Pull the backplane up and out to release it from the hard drive cage. Figure 30 Removing the Backplane To reinstall the backplane: 1. Orient the backplane so that the notches on the backplane align with the hook on the drive cage and then press the backplane down until it clicks into place. 2.
Figure 31 Reinstalling the Backplane 3. Install all cables.
System board configuration Processor HP ProLiant DL165 G7 Server supports AMD 8-core/12-core G34-Magny-Cours processors. If a single processor is installed, then use socket 1. When two processors are used, the server supports boot functions through the processor installed in socket 1. However, if processor 1 fails, the system cannot boot up, and if processor 2 fails, the system will be automatically booted from processor 1 and provide a processor failure message.
To remove the air baffle: 1. Gently rock the air baffle up. 2. Take the air baffle out from the system board. Figure 33 Removing the Air Baffle NOTE: Due to the position of the two processors in the chassis, the heat sink of processor 2 blocks the air from the system fans to the heat sink of processor 1, which results in insufficient cooling to processor 1. In order to reach the system required thermal performance, the system is designed with two different heat sinks.
Figure 34 Removing the Heat Sink of Processor 1 Figure 35 Removing the Heat Sink of Processor 2 IMPORTANT: If the heat sink has been removed for any reason on a previously installed processor, it is critical that you remove any residual thermal compound using the provided alcohol pads and apply more grease compound to the integrated heat spreader on the processor to ensure proper thermal bonding between the processor and the heat sink.
To remove the processor: 1. Unlock the load lever and lift it up. 2. Open the retention plate. 3. Squeeze the push fingers of the processor installation tool. 4. Hold the processor with the installation tool. Figure 36 Picking up the Processor from the Socket with the Installation Tool 5. Remove the processor with the installation tool. Figure 37 Removing the Processor NOTE: If the processor installation tool is not included, grasp the processor by its edges and lift it out of the socket.
CAUTION: To allow heat sink to draw as much heat as possible from the processor base, there must be good contact between the heat sink base and the top of the processor. To ensure good contact, you must apply thermal grease compound. To install the new processor: 1. Squeeze the push fingers of the processor installation tool. 2. Align the tool on the processor; release the push fingers and hold the processor. Figure 38 Picking up the Processor with the Installation Tool 3.
Figure 40 Installing the Processor NOTE: If the processor installation tool is not included, grasp the processor by its edges and install it into the socket. CAUTION: With the load lever and the retention plate disengaged, hold the processor by its edges and align it over the empty processor socket. Make sure that you properly align the processor with the orientation notch on the socket. To apply the thermal grease compound: 1.
Figure 41 The top of the processor CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting pads from making contact with the socket. CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly reducing the ability of the heat sink to draw out heat. Installing the heat sink with excessive grease can also cause the grease to spread over the processor pins or the system board base, which can cause electrical shorts that damage the system.
To install the heat sink: 1. Properly align the heat sink spring-loaded screws to the system board mounting holes. 2. Tighten the spring-loaded screws clockwise to secure the heat sink connection to the system board. Figure 42 Installing the Heat Sink of Processor 1 Figure 43 Installing the Heat Sink of Processor 2 CAUTION: When installing two heat sinks, please put the heat sinks with the 27-fin side facing the DIMMs.
To install the air baffle: 1. Connect all necessary cables. 2. Gently place the air baffle on the system board. Figure 44 Installing the Air Baffle Memory Each system board has twenty-four DIMM slots that support up to 192 GB maximum system memory (8 GB in each of the twenty-four DIMM slots). You must adhere to the following guidelines when adding or replacing memory modules: • • • For 2P system, both physical processors must be of the same type and speed. Use DDR3 RDIMM/UDIMM.
Memory module population order Processor memory socket 1 2 3 4 5 6 7 8 9 10 11 12 Rank support per memory socket SR/DR SR/DR/ QR SR/DR SR/DR SR/DR/ QR SR/DR SR/DR SR/DR/ QR SR/DR SR/DR SR/DR/ QR SR/DR RDIMM Population order without QR A I E C K G B J F D L H UDIMM Population order without QR A E C G B F D Population order with QR along with SR/DR E A I G C K F B J H D L Processor memory bank number 1 3 2 1 3 2 1 3 2 1 3 2 H NOTES: SR
To remove the memory module: 1. Completely open the holding clips securing the memory module. 2. Gently pull the memory module upward to remove it from the slot. Figure 46 Removing the Memory Module CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static bag. To install the memory module: 1.
PCI expansion card System board PCI expansion slot There is one PCI expansion slot on the system board.
System board storage card slot There is one storage card slot on each system board.
PCI riser card expansion slot The two PCIe riser card attached to the PCI cage convert the functionality of the system board expansion slot to the slot positioned at a 90° angle from the system board.
PCI cage To remove the PCI cage: NOTE: Disconnect all cables connecting an existing expansion board to the system board. 1. Loosen the four screws that secure the PCI cage to the system board tray. 2. Lift the PCI cage away from the system board assembly. Figure 52 Removing the PCI Cage Installing PCIe riser cards The system supports up to two riser cards at a time.
To remove the PCIe riser card: 1. Loosen the two screws securing the riser card to the PCI cage. 2. Remove the riser card from the PCI cage.
To install the PCIe riser card: 1. Align the screw holes on the riser card to the screw holes on the PCI cage. 2. Install and tighten the screws that secure the riser card to the PCI cage.
To install the PCI expansion board: 1. Remove the slot cover from the PCI cage. 2. Slide the expansion board into the slot, aligning the board with its matching connector. Firmly press the board to seat it properly on the slot. 3. Fasten the screw to secure it. Figure 57 Installing the PCI Expansion Board Figure 58 Installing the Storage Card CAUTION: Do not discard the slot cover. If the expansion board is removed in the future, the slot cover must be reinstalled to maintain proper cooling.
Table 10 HP Smart Array Controller Spare Parts List Item Description Spare Part Number Customer Self Repair 1 HP Smart Array P212 Controller 462594-001 Mandatory 2 HP Smart Array P410 Controller 462919-001 Mandatory 3 HP Smart Array P411 Controller 462918-001 Mandatory 4 HP Smart Array P812 Controller 587224-001 Mandatory Table 11 HP Smart Array Cache Module Spare Parts List Item Description Spare Part Number Customer Self Repair 1 Smart Array cache module, 256 MB (Smart Array P212,
Figure 59 Reinstalling the PCI Cage with PCI Expansion Board Figure 60 Reinstalling the PCI Cage with Storage Card 4. Connect the necessary cable(s) to the system board.
System battery The server uses nonvolatile memory that requires a system battery to retain system information when power is removed. This 3 V lithium coin cell battery is located on the system board. Figure 61 System Battery Location WARNING: Note the following reminders when replacing the system battery: • Replace the system battery with the same type as the system battery recommended by HP. Use of another system battery may present a risk of fire or explosion.
5. To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up. Push the other edge down until the clamp snaps over the other edge of the battery. Figure 62 Replacing the System Battery BBWC (Optional) This server can support a BBWC. The BBWC is optional for the shipment.
To remove the BBWC assembly: 1. Push the tab that secures the BBWC assembly to the system board tray. 2. Slide the BBWC assembly, and then lift it out of the system board assembly. Figure 64 Removing the BBWC Assembly To reinstall the BBWC assembly: 1. Align the locking tabs on the BBWC assembly to their holes on the tray. 2. Press the BBWC assembly into the tray, and then push it along the direction of the arrow to lock the locking tabs.
SD card reader module (Optional) This server can support a SD reader module. The SD reader module is optional for the shipment. Figure 66 SD Reader Module Location To remove the SD card reader module: 1. Disconnect the USB cable from the SD card reader module USB connector. Figure 67 Disconnecting the SD Card Reader Module USB Cable 2. Loosen the screw that secures the SD card reader module to the chassis. 3. Remove the SD card reader module from the chassis.
Figure 68 Removing the SD Reader Module To reinstall the SD card reader module: 1. Remove the SD card reader module knock-out from the back panel of the server. Figure 69 Removing the SD Reader Module Knock-out 2. Align the SD card reader module to the back panel, and tighten the screw that secures the module to the chassis.
Figure 70 Reinstalling the SD Reader Module 3. Connect the USB cable to the SD card reader module USB connector and link the other side of the USB cable connector to the system board. (Refer to your system hood label for the connector locations.
Mgmt card (Optional) The server can support a mgmt card. The mgmt card is optional for the shipment. The following figure shows the mgmt card location. Figure 72 Mgmt Card Location To remove the mgmt card: 1. Loosen the screw. 2. Pull the mgmt card upwards, and then remove the mgmt card from the mgmt card connector.
To reinstall the mgmt card: 1. Remove the mgmt port knock-out. Figure 74 Removing the Mgmt Port Knock-out 2. Insert the mgmt card into the mgmt card connector on the system board. 3. Tighten the screw clockwise to secure the mgmt card to the system board.
System board removal and replacement procedure To remove the system board: 1. Remove the top cover. 2. Remove the air baffle and all cables from the system board. 3. Loosen the nine screws that secure the system board to the chassis. 4. Slide the system board back, up and out of the chassis. Remove the system board from the chassis.
To reinstall the system board: 1. Align the system board I/O connectors to their openings and slide the system board into place. The nine screw holes on the chassis should align with the system board. 2. Fasten the nine screws on the system board to secure the system board to the chassis. Figure 77 Reinstalling the System Board NOTE: Upon completion of replacing the system board, go to the HP website and download the latest system BIOS firmware for the DL165 G7.
Power supply unit (PSU) Located on the rear panel of the server power supply is a standard autoranging 750 W or 500 W non-hot-plug PSU. Figure 78 Hot-plug Power Supply Unit To remove the hot-plug power supply: 1. Press the purple tab. 2. Pull the hot-plug power supply out of the power supply bay Figure 79 Removing the Hot-plug Power Supply To reinstall the hot-plug power supply: 1.
Figure 80 Reinstalling the Hot-plug Power Supply Figure 81 Non-hot-plug Power Supply Unit To remove the non-hot-plug power supply: 1. Loosen the two screws that secure the power supply, which are located beneath the chassis.
Figure 82 Loosening the Two Screws beneath the Chassis 2. Loosen the screws that secure the power supply to the chassis. 3. Pull and lift the power supply out of the chassis.
To reinstall the non-hot-plug power supply: 1. Locate and push the power supply to the proper place in the chassis. 2. Fasten the power supply to the chassis using the screws as shown in the figure below. Figure 84 Reinstalling the Non-hot-plug Power Supply 3.
System fan The server can support up to seven system fans located on the center wall of the chassis. When the server is installed with one processor, the system fans should be installed in the 2nd, 4th, 5th and 6th system fan locations. When the server is installed with two processors, the redundant fan functions are supported by the system fan 1, system fan 3, and system fan 7 when installed.
Device number Connector System fan 5 J65 on the system board System fan 6 J66 on the system board System fan 7 J69 on the system board A new system fan can be installed to allow the server to operate properly in case a default system fan becomes defective. To remove the system fan: 1. Power down the server. 2. Disconnect the power cord(s). 3. Unlock the server if necessary and remove the top cover as described in the section “System cover”. 4.
Figure 89 Reinstalling the System Fan Removal and replacement procedures 91
Connectors, switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, jumpers, switch, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant DL165 G7 server. Connectors and components Front panel components Figure 90 Front Panel Components / 4 3.
Item Description 12 NIC 3/4 activity LED 13 Hard disk drive (HDD) bays Figure 91 Front Panel Components / 8 2.5” SFF Hot-plug HDD Model Item Description 1 Thumbscrews for rack mounting 2 Drive online/error LED 3 Drive activity LED 4 Serial number pull tab 5 Optical disc drive 6 Front panel USB 2.
Rear panel components Figure 92 Rear Panel Components Item Description 1 Power supply cable socket 2 SD card reader port (optional) 3 Rear UID LED/switch 4 Mgmt port (optional) 5 Serial port 6 GbE LAN port for NIC 4 7 Full-height/full-length PCI expansion card slot cover 8 T-10/T-15 wrench 9 Screw for PCI cage 10 GbE LAN port for NIC 1 11 GbE LAN port for NIC 2 12 VGA port 13 GbE LAN port for NIC 3 14 Rear panel USB 2.
System board components Figure 93 System Board Components Item Designator Description 1 J1 System maintenance jumper 2 J301 PCIe x16 slot 3 CPU1 Processor 1 4 J11 Mgmt card connector 5 J110 DIMM slot 12 for processor 1 6 J103 DIMM slot 1 for processor 1 7 J210 DIMM slot 12 for processor 2 8 CPU2 Processor 2 9 J54 4-pin power connector 10 J52 24-pin power connector 11 J61 Fan connector 1 12 J62 Fan connector 2 13 J203 DIMM slot 1 for processor 2 14 J65 Backplane I
Item Designator Description 21 J100 SAS LED connector 22 J36, J69 Fan connectors 6/7 23 J13 Mini-SAS connector for SATA 24 J55 Power backplane control connector 25 J98 Front panel header 26 J56 TPM connector 27 J78 PCIe x4 slot 28 SATA ODD 2 SATA connector 29 SATA ODD 1 SATA connector 30 BH1 3 V CMOS battery (CR2032) 31 J6 NMI Jumper Jumper The system board contains a system maintenance jumper (J1). Table 12 describes the jumper settings.
Front panel LED indicators The front panel LED indicators allow constant monitoring of basic system functions while the server is operating. Figure 94 Front Panel LED Indicators Table 13 Front Panel LED Indicator Status Item LED indicator Status Description 1 Front UID LED/switch Steady blue Identification. Flashing blue The system is being remotely managed. Off No identification. Steady green System is powering on and normal. Flashing red System is powering on or off and critical.
Table 13 Front Panel LED Indicator Status Item LED indicator Status Description Steady amber The system has AC power but in standby mode or denies power-on. Off No AC power to the system. Optical drive activity LED indicator The optical drive has an activity indicator that indicates when the drive is reading media.
Hard Drive LED indicators The status of hard drives installed in the server is indicated by the online LED indicator located on the HDD. Figure 96 Hard Drive LED Indicator Table 15 Hard Drive LED Indicator Status Item LED indicator Status Description 1 Drive online/error LED indicator Steady blue The drive is located Steady orange The drive is in a failed state. Off The drive is not in a failed state. Flashing green The drive is in an activity state.
Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 97 LAN LED Indicators Location Table 16 LAN LED Indicator Status Item Component 1 Pilot 2 NIC activity LED indicator Flashing amber LAN is active. 2 Pilot 2 NIC link LED indicator Steady green Linking at 100 Mbps speed. Off No connection or linking at 10 Mbps speed. Steady green Linking at 10 Mbps / 100 Mbps / 1G /10 G.
System board LED indicator Each system board contains one LED indicator for use during troubleshooting operations.
Diagnostic tools and setup utilities This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and BIOS, SAS and SATA setup utilities. BIOS software The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliability, manageability, and connectivity for the server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board.
Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility. Table 18 lists these legend keys and their respective functions. Table 18 Setup Utility Navigation Keys Key Function “← ” or ”→ ” Select different screens. Enter Select items in each menu. Enter, Tab, or Shift-Tab Select a field value or display a submenu screen. Esc Exit the CMOS Setup menu.
Main menu Figure 99 Main Menu of BIOS Setup Utility (1) Figure 100 Main Menu of BIOS Setup Utility (2) Use this menu to configure the following items: • • • • View product name. View processor information and system memory size. Set system time and date. View BIOS build date and version.
• • • • View system serial number. View NIC MAC addresses. Set asset tag. Configure POST F1 prompt. Advanced menu Figure 101 Advanced Menu of the BIOS Setup Utility WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press the F9 key to restore the default settings. • • • • • • • • • • • • CPU Configuration—Configure CPU settings. SATA Configuration—Configure the SATA device(s). Memory Configuration—Configure the memory settings.
Figure 102 IPMI Submenu of the BIOS Setup Utility • • • • • • • • • BMC Firmware Revision—Display the version of the BMC hardware and firmware. BMC/IPMI FW Date—View BMC/IPMI FW date. BMC SDR Version—View BMC SDR version. Set LAN Configuration—Set LAN settings. SEL Configuration—Display BMC event log. Hardware Health Information—Set temperature and fan rotation rate. Watchdog Configuration—Configure watch dog timer status. Serial Port Configuration—Configure serial port connection settings.
Boot menu Figure 103 Boot Menu of the BIOS Setup Utility • • Boot Settings Configuration—Configure settings during system boot. • • Hard Disk Drives— View the hard disk drives in the system. Boot Device Priority—Use this screen to specify the order in which the system checks for a boot device. USB Drive Boot Priority—Configure priority settings for USB devices. Users can configure the BIOS to avoid attempting to boot non-bootable USB devices that are left plugged into the server during POST.
Security menu Figure 104 Security Menu of the BIOS Setup Utility Use this menu to configure the following items: • • • • Supervisor Password—Indicate if a supervisor password has been installed to the system. User Password—Indicate if a user password has been installed to the system. Change Supervisor Password—Modify or change your supervisor password. Change User Password—Modify or change the user password.
Exit menu Figure 105 Exit Menu of the BIOS Setup Utility Use this menu to save changes or discard changes. When you save and exit, the server reboots. • • Save Changes and Exit—Save the changes you have made and exit the BIOS Setup Utility. • Discard Changes—Discard (cancel) any changes you have made. F10 can be used for this operation. You will remain in the Setup Utility.
These diagnostics, which reside in the BIOS ROM, isolate the server-related logic failures and indicate the board or component that you need to replace, as indicated by the error messages. Most server hardware failures will be accurately isolated during POST. The number of tests displayed depends on the configuration of the server. During POST you can: • Press F10 to access the Setup Utility. POST error indicators When POST detects a system failure, it displays a POST error message.
Physical and operating specifications This chapter provides physical and operating specifications for the HP ProLiant DL165 G7 server.
Table 19 Hardware Specifications Item Components Status LED indicators Front panel Rear panel System board Power supply unit • • • • • System Health LED NIC 1/2 activity LED Power Switch/LED Hard drive activity LED indicator UID Switch/LED • Rear UID LED/switch • NIC link LED • NIC activity LED • BMC Activity LED 500 W non-hot-plug, power supply 750 W hot-plug, power supply Thermal solution Seven system fans Table 20 Physical Dimensions Item Description System board platform EATX (Extended Adva
Table 21 Environmental Specifications Item Description Altitude: Operating 0 to 3049 m (0 to 10,000 ft) Non-operating 0 to 9146 m (0 to 30,000 ft) Thermal output (maximum operating) 700 W/hr Acoustic emissions LWad: 6.08 Bels Light-load configuration (operating at room temperature) LWad: 6.03 Bels (Idle at room temperature) Table 22 Power Supply Specifications / 500 W Non-hot-plug Item Description Dimensions (H x W x D) 40.00 mm x 86.00 mm x 280.00 mm (1.57 in x 3.39 in x 11.
Table 23 Power Supply Specifications / 750 W Hot-plug Item Description Input requirements: Rated input voltage 90 VAC to 264 VAC Normal line voltage 90 VAC to 110 VAC/108 VAC to 132 VAC/180 VAC to 264 VAC Line frequency 47–63 Hz Rated input current 7.4 ARMS max @ 115 VAC 3.
Index drives A backplane, 49 AC power cable connections, 36 power-down procedures, 33 cable management, 35 air baffle drive bay configuration, 37 installing, 64 hard drives, 42 removing, 57 B backplane, 49 reinstalling, 54 optical media drive, 40 E electric shock symbol, 32 removing, 53 battery replacement warnings, 76 BBWC warning, 32 environmental specifications, 114 exploded view Mechanical Components Spare Parts List / 4 3.
hardware configuration tools, 30 memory module installing, 66 hardware specifications removing, 66 I/O ports, 113 LAN controller, 113 memory modules spare part number, 21, 24 memory, 113 processor socket, 113 mgmt card processor support, 113 reinstalling, 83 status LED indicators, 114 removing, 82 thermal solution, 114 Hardware Specifications, 113 N non hot plug hard drive chipset, 113 default media storage, 113 installing, 48 non-hot-plug PSU Hardware monitoring device, 113 reinstalling, 8
reinstalling, 85 processor socket spare part number, 21, 24 specification, 113 processors spare part number, 22, 25 PSU system components / 4 3.5, 21 system components / 8 2.5, 24 system cover top cover, 34 replacement warnings, 89 system fan R installing, 91 rear panel components, 95 S SATA hard drives with carriers spare part number, 25 SATA/SAS hard drives with carriers spare part number, 22 removing, 91 system fans spare part number, 23, 26 system LEDs.
