Specifications
Diagnostics and Troubleshooting 3-61
Table 3-19
ADU Diagnostic Messages
continued
Message Description Recommended Action
SCSI Port x Drive
ID x has a loose
cable. SMART is
unable to
communicate
with drive
Drive has loose cable. Power down the system. Check drive cable for
tight connection.
SCSI Port x Drive
ID x was
replaced on a
good volume:
(failure message)
ADU found drive was replaced even
though volume was fine.
No action needed.
SCSI port X,
drive ID Y
firmware needs
upgrading
Drive firmware may cause problems
and should be upgraded.
Run Options ROMPaq Utility to upgrade the
firmware on the drive to a later version.
Set configuration
command issued
The configuration of the array
controller has been updated. The
array accelerator board may remain
disabled until it is reinitialized.
Run the BIOS Setup Utility to reinitialize the
array accelerator board.
Soft Firmware
Upgrade
required
ADU has determined that the
controller is running firmware that
has been soft upgraded by the
Compaq Upgrade Utility. However,
the firmware running is not present
on all drives. This could be caused by
the addition of new drives in the
system.
Run the Compaq Upgrade Utility to place the
latest firmware on all drives.
Unable to
communicate
with drive on
SCSI Port x,
Drive ID x
Controller could not communicate
with drive.
If the amber LED on the drive is on, replace the
drive.
Unknown disable
code
A code was returned from the array
accelerator board that ADU does not
recognize.
Obtain the latest version of ADU.
Unrecoverable
read error
Read parity errors were detected
when attempting to read same data
from both sides of mirrored memory.
Data loss will occur.
Replace the array accelerator board.
WARNING –
Drive Write
Cache is enabled
on X
Drive has its internal write cache
enabled. The drive may be a
third-party drive, or the operating
parameters of the drive may have
been altered. This condition may
cause data corruption if power to the
drive is interrupted.
Replace the drive with a drive supplied by
Compaq, or restore the operating parameters of
the drive.
continued