Specifications

Diagnostics and Troubleshooting 3-55
Table 3-19
ADU Diagnostic Messages
continued
Message Description Recommended Action
Adapter/NVRAM
ID mismatch
EISA nonvolatile RAM has an ID for a
different controller from the one
physically present in the slot.
Run the BIOS Setup Utility.
Array accelerator
battery pack X
not fully charged
Battery is not fully charged. If 75% of batteries present are fully charged,
array accelerator is fully operational. If less than
75% of batteries are fully charged, allow
36 hours to recharge them.
Array accelerator
battery pack X
below reference
voltage
(recharging)
Battery pack on array accelerator is
below required voltage levels.
Allow enough time for batteries to recharge
(36 hours). If batteries have not recharged after
36 hours, replace the array accelerator board.
Board in use by
expand operation
Array accelerator memory is in use
by Expand operation.
Operate system without array accelerator board
until expand operation completes.
Board not
attached
Array controller configured for use
with array accelerator board, but one
is not attached.
Attach array accelerator board to array
controller.
Configuration
signature is zero
ADU detected that nonvolatile RAM
contains a configuration signature of
zero. Old versions of the BIOS Setup
Utility could cause this.
Run the latest version of BIOS Setup Utility to
configure the controller and nonvolatile RAM.
Configuration
signature
mismatch
Array accelerator board configured
for a different array controller board.
Configuration signature on array
accelerator board does not match the
one stored on the array controller
board.
To recognize the array accelerator board, run
the Array Configuration Utility (ACU).
Controller
communication
failure occurred
Controller communication failure
occurred.
ADU was unable to successfully issue
commands to the controller in this slot.
Controller
detected.
NVRAM
configuration not
present
EISA nonvolatile RAM does not
contain a configuration for this
controller.
Run the BIOS Setup Utility to configure the
nonvolatile RAM.
Controller
firmware needs
upgrading
Controller firmware is below the
latest recommended version.
Run Options ROMPaq Utility to upgrade the
controller to the latest firmware revision.
Controller is
located in
special “video”
slot
Controller is installed in slot for
special video control signals. If
controller is used in this slot, LED
indicators on front panel may not
function properly.
Install the controller in a different slot and run
the BIOS Setup Utility to configure the controller
and nonvolatile RAM. Then run the Array
Configuration Utility (ACU) to configure
controller.
continued