User guide

Redundant ROM support ................................................................................................................... 98
USB support and functionality ............................................................................................................ 99
Internal SD support ........................................................................................................................... 99
Diagnostic tools ......................................................................................................................................... 99
HP Insight Diagnostics ...................................................................................................................... 99
HP Insight Diagnostics survey functionality ........................................................................................ 100
Integrated Management Log ............................................................................................................ 100
Array Diagnostic Utility ................................................................................................................... 100
Remote support and analysis tools ............................................................................................................. 101
HP Insight Remote Support software ................................................................................................. 101
Keeping the system current ........................................................................................................................ 101
Drivers .......................................................................................................................................... 101
ProLiant Support Packs .................................................................................................................... 102
Operating system version support .................................................................................................... 102
System Online ROM flash component utility ...................................................................................... 102
Change control and proactive notification ........................................................................................ 102
Care Pack ..................................................................................................................................... 102
Troubleshooting ........................................................................................................................ 103
Troubleshooting resources ......................................................................................................................... 103
Pre-diagnostic steps .................................................................................................................................. 103
Important safety information ............................................................................................................ 103
Symptom information ...................................................................................................................... 105
Prepare the server for diagnosis ....................................................................................................... 106
Loose connections .................................................................................................................................... 106
Service notifications .................................................................................................................................. 107
Troubleshooting flowcharts ........................................................................................................................ 107
Start diagnosis flowchart ................................................................................................................. 107
General diagnosis flowchart ............................................................................................................ 108
Server power-on problems flowchart ................................................................................................ 110
POST problems flowchart ................................................................................................................ 113
OS boot problems flowchart ............................................................................................................ 114
Server fault indications flowchart ..................................................................................................... 116
POST error messages and beep codes ....................................................................................................... 118
Battery replacement .................................................................................................................. 119
Regulatory compliance notices ................................................................................................... 120
Regulatory compliance identification numbers ............................................................................................. 120
Federal Communications Commission notice ............................................................................................... 120
FCC rating label ............................................................................................................................ 120
Class A equipment ......................................................................................................................... 120
Class B equipment .......................................................................................................................... 120
Declaration of conformity for products marked with the FCC logo, United States only ...................................... 121
Modifications ........................................................................................................................................... 121
Cables .................................................................................................................................................... 121
Canadian notice (Avis Canadien) ................................................................
.............................................. 122
European Union regulatory notice .............................................................................................................. 122
Disposal of waste equipment by users in private households in the European Union ........................................ 122
Japanese notice ....................................................................................................................................... 123
BSMI notice ............................................................................................................................................. 123
Korean notice .......................................................................................................................................... 124
Chinese notice ......................................................................................................................................... 124
Laser compliance ..................................................................................................................................... 124