User guide
Table Of Contents
- HP ProLiant ML330 G6 Server User Guide
- Abstract
- Notice
- Contents
- Component identification
- Operations
- Setup
- Hardware options installation
- Introduction
- Processor option
- Memory options
- Redundant hot-plug power supply option
- Redundant fan assembly option
- SAS or SATA hard drive option
- Expansion hard drive cage option (hot-plug)
- Expansion hard drive cage option (non-hot-plug)
- Removable media devices
- Expansion board options
- PCI-X extender board option
- Storage controller option
- Battery-backed write cache battery pack option
- FBWC module and capacitor pack option
- SAS controller option
- Dedicated iLO 2 port module option
- HP Trusted Platform Module option
- Cabling
- Configuration and utilities
- Troubleshooting
- Battery replacement
- Regulatory compliance notices
- Regulatory compliance identification numbers
- Federal Communications Commission notice
- Declaration of conformity for products marked with the FCC logo, United States only
- Modifications
- Cables
- Canadian notice (Avis Canadien)
- European Union regulatory notice
- Disposal of waste equipment by users in private households in the European Union
- Japanese notice
- BSMI notice
- Korean notice
- Chinese notice
- Laser compliance
- Battery replacement notice
- Taiwan battery recycling notice
- Power cord statement for Japan
- Electrostatic discharge
- Specifications
- Technical support
- Acronyms and abbreviations
- Index
Troubleshooting 99
When requested to break the server down to the minimum configuration, uninstall the following components,
if installed:
• All additional DIMMs
Leave only the minimum required to boot the server—either one DIMM or a pair of DIMMs. For more
information, see the memory guidelines in the server user guide.
• All additional cooling fans, if applicable
For the minimum fan configuration, see the server user guide.
• All additional power supplies, if applicable (leave one installed)
• All hard drives
• All optical drives (DVD-ROM, CD-ROM, and so forth)
• All optional mezzanine cards
• All expansion boards
Before removing the components, be sure to determine the minimum configuration for each component and
follow all guidelines in the server user guide.
Always use the recommended minimum configuration above before removing any processors. If you are
unable to isolate the issue with the configuration above, you will then remove all all but one of the additional
processors.
CAUTION: Before removing or replacing any processors, be sure to follow the guidelines
provided in "Performing processor procedures in the troubleshooting process (on page 98)."
Failu
re to follow the recommended guidelines can cause damage to the system board, requiring
replacement of the system board.
Loose connections
Action:
• Be sure all power cords are securely connected.
• Be sure all cables are properly aligned and securely connected for all external and internal
components.
• Remove and check all data and power cables for damage. Be sure no cables have bent pins or
damaged connectors.
• If a fixed cable tray is available for the server, be sure the cords and cables connected to the server are
routed correctly through the tray.
• Be sure each device is properly seated. Avoid bending or flexing circuit boards when reseating
components.
• If a device has latches, be sure they are completely closed and locked.
• Check any interlock or interconnect LEDs that may indicate a component is not connected properly.
• If problems continue to occur, remove and reinstall each device, checking the connectors and sockets
for bent pins or other damage.