User guide

Troubleshooting 106
POST problems flowchart
Symptoms:
• Server does not complete POST
NOTE: The server has completed POST when the system attempts to access the boot device.
• Server completes POST with errors
Possible problems:
• Improperly seated or faulty internal component
• Faulty KVM device
• Faulty video device
Item See
1
"Video problems" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or see "Troubleshooting resources (on
page 95)"
2
KVM or iLO 2 documentation
3
"POST error messages and beep codes (on page 111)"
4
"Symptom information (on page 97)"
5
"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting resources
(on page 95)"
6
"Server health LEDs (on page 100)" and "Component identification (on
page 7)"
7
"Loose connections (on page 99)"
8
"General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or see
"Troubleshooting resources (on page 95)"
9
Server maintenance and service guide, located on the Documentation CD
or the HP website (http://www.hp.com/products/servers/platforms).
10
"Breaking the server down to the minimum hardware configuration (on
page 98)" or in the HP ProLiant Servers Troubleshooting Guide located on
the Documentation CD or see "Troubleshooting resources (on page 95)"
11
•
"Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or see "Troubleshooting
resources (on page 95)"
•
Server maintenance and service guide, located on the Documentation
CD or the HP website
(http://www.hp.com/products/servers/platforms)
12
"HP contact information (on page 123)"