ProLiant DL760 Servers Maintenance and Service Guide First Edition (March 2001) Part Number 173771-001 Spare Part Number 234212-001 Compaq Computer Corporation
Notice © 2001 Compaq Computer Corporation Compaq, the Compaq logo, Compaq Insight Manager, ProLiant, and SmartStart Registered in U.S. Patent and Trademark Office. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are trademarks of Intel Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies.
Contents About This Guide Text Conventions ......................................................................................................vii Symbols in Text........................................................................................................viii Symbols on Equipment.............................................................................................viii Rack Stability .........................................................................................................
iv Compaq ProLiant DL760 Servers Maintenance and Service Guide Removal and Replacement Procedures continued Media Module ........................................................................................................2-11 Removing the Media Module..........................................................................2-11 Media Module Bezel .......................................................................................2-13 Integrated Management Display...................................
About This Guide Chapter 4 Connectors, Switches, and LED Indicators Connectors................................................................................................................4-2 Rear Panel .........................................................................................................4-2 I/O Board...........................................................................................................4-3 Processor Board..............................................................
About This Guide About This Guide This maintenance and service guide can be used for reference when servicing Compaq ProLiant DL760 servers. WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs could create conditions that are hazardous.
viii Compaq ProLiant DL760 Servers Maintenance and Service Guide Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
About This Guide This symbol indicates that the component exceeds the recommended weight for one individual to handle safely. 42–62 kg 93–137 lb WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling. Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: ■ The leveling jacks are extended to the floor.
x Compaq ProLiant DL760 Servers Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board. Improper repairs can create a safety hazard.
About This Guide Access Panel Label and Indicators A significant amount of information about server configuration and options installation is provided on the panel labels. As shown in Figure 1, these labels are located on the top of the unit and on the sides of the Processor and Memory Module. To access the appropriate label, see “Figure 1” and “Table-1”. NOTE: These labels do not contain warning and caution information.
xii Compaq ProLiant DL760 Servers Maintenance and Service Guide Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.
About This Guide Compaq Authorized Reseller For the name of your nearest Compaq authorized reseller: ■ In the United States, call 1-800-345-1518. ■ In Canada, call 1-800-263-5868. ■ Elsewhere, see the Compaq website for locations and telephone numbers. Integrated Management Display Some Compaq server models include a Compaq Integrated Management Display (IMD), an integrated, 16 x 4 character display mounted on the front of the server.
Chapter 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for the Compaq ProLiant™ DL760 server. See the table following each illustration for the names of referenced spare parts.
1-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide System Chassis Exploded View 5 2 1 3 7 4 6 Figure 1-1.
Illustrated Parts Catalog 1-3 Table 1-1 System Chassis Parts List Item Description Spare Part Number SYSTEM CHASSIS 1 System chassis 122231-001 2 Top access panel 122214-001 3 Processor and Memory Module (with system board) 122216-001 4 Media module 146446-001 a) Drive tray module* b) Drive cage assembly* c) Integrated Management Display (IMD)* d) CD-ROM/1.
1-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor and Memory Module Exploded View 10 11 9 10 12 14 13 16a 8b 15a 8a 8d 15c 15d 15b 8c Figure 1-2.
Illustrated Parts Catalog 1-5 Table 1-2 Processor and Memory Module Spare Parts List Item Description Spare Part Number MODULE COMPONENTS 8 Processor module with processor board 122216-001 a) Processor module b) Processor 8P/Memory host board c) Processor guide, front d) Processor guide, rear e) Processor Power Module (PPM) guide* f) Memory guide (Quantity 2)* g) Memory board insertion guide* h) Air baffle assembly* i) Neoprene bumpers (Quantity 2)* j) Black keeper* PROCESSORS 9 Processor, 70
1-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-2 Processor and Memory Module Spare Parts List continued Item Description Spare Part Number MISCELLANEOUS 15 Plastics kit 123185-001 a) Memory guide right and left (Quantity 2) b) Terminator PPM guide c) Module ejector, right front (Quantity 2) d) Module ejector, left front (Quantity 2) e) Fan cage plenum* f) Plenum, 9 slot, top* g) Plenum, 2 slot* h) I/O plenum, 9 slot* i) Port PCI retainers (Quantity 11)* j) I/O slot doub
Illustrated Parts Catalog Media Module Exploded View 19 17b 18 20 22 21 Figure 1-3.
1-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-3 Media Module Spare Parts List Item Description Spare Part Number CHASSIS 17 Front bezel kit 122236-001 a) Processor bezel* b) Media bezel c) IMD blank panel* ASSEMBLIES 18 Media module 146446-001 19 IMD with cable 122223-001 20 Power switch assembly with LED 122233-001 MASS STORAGE 21 22 *Not shown Wide Ultra2 hard drive with tray, 9.1-GB, 1-inch, 7200 rpm 104665-001 Wide Ultra2 hard drive with tray, 18.
Illustrated Parts Catalog I/O Module Exploded View 25 28b 24 23d 26b 27 26a 26c 29e 29i 26d 23b 29f 29g 23a 29l 29k Figure 1-4.
1-10 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-4 I/O Module Spare Parts List Item Description Spare Part Number CHASSIS 23 I/O module (with I/O board) 180447-001 a) PCI-X I/O board b) Array enabler board (replacement part is Item 38, Table 1-5) c) I/O module assembly* d) Fan cage e) Fiber optic fan cage CA assembly* f) Hot-pluggable fan interface* g) PCI POC divider* h) Fiber optic fan plenum CA assembly* i) Hot-pluggable basket, 9 slot* j) PCI Hot Plug 10P, 15.
Illustrated Parts Catalog 1-11 Table 1-4 I/O Module Spare Parts List continued Item 29 Description Spare Part Number 123185-001 Miscellaneous plastics kit a) Memory guide right and left (Quantity 2)* b) Terminator PPM guide* c) Module ejector, right front (Quantity 2)* d) Module ejector, left front (Quantity 2)* e) Fan cage plenum f) Plenum, 9 slot, top g) Plenum, 2 slot h) I/O plenum, 9 slot* i) Port PCI retainers (Quantity 11) j) Memory board connector guide front* k) I/O slot double guide l)
1-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 1-5 Miscellaneous Spare Parts List continued Item Description Spare Part Number 33 SCSI adapter (50/68)* 189638-001 34 Country kit* 152406-001 35 Return kit* 123189-001 36 Maintenance and service guide* 234212-001 37 Internal battery* 179322-001 38 Integrated Array Enabler Board* 122232-001 39 Ethernet loopback RJ-45* 317465-001 40 Fan controller board* 122226-001 41 Long SCSI cable* 146447-002 *Not shown
Chapter 2 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant DL760 servers. After completing all necessary removal and replacement procedures, run the Diagnostics program to verify that all components operate properly.
2-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: ■ Transport products in static-safe containers, such as conductive tubes, bags, or boxes.
Removal and Replacement Procedures Hot-Pluggable Parts Before beginning the removal of any serviceable parts, determine whether the part is hot-pluggable or not hot-pluggable. If it is hot-pluggable, do not perform a power shutdown of the server. The access panels can be removed while the server is powered up without causing a system shutdown. When the server is in Standby mode, portions of the power supply, auxiliary power (+5V), and some internal circuitry will remain active.
2-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Before beginning any of the removal and replacement procedures for non-hot-plug devices: 1. Press the Power On/Standby switch to Standby. This action places the server in Standby mode, thereby disabling the main power supply output and providing auxiliary power (+5V) to the server. Standby does not disable main input power. 2.
Removal and Replacement Procedures Weight Warning WARNING: The Compaq ProLiant DL760 weighs 62 kilograms (137 pounds) when fully assembled. To reduce the risk of personal injury or damage to the equipment: 42-62 kg 93-137 lb ■ Observe local health and safety requirements and guidelines for manual material handling. ■ Obtain adequate assistance to lift and stabilize the product during installation or removal. ■ Remove all pluggable modules and power supplies to reduce the overall weight of the product.
2-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Server Warnings and Precautions WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs could create conditions that are hazardous. .
Removal and Replacement Procedures Compaq ProLiant DL760 Server In Compaq ProLiant DL760 servers, options and accessories are easily accessed through a sliding top access panel and three removable modules: the Processor and Memory Module, the media module, and the I/O module. See Figure 2-2, Figure 2-3, Table 2-1 and Table 2-2 for identification of these modules and other components. 2 1 5 4 3 Figure 2-2.
2-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide 1 2 3 Figure 2-3.
Removal and Replacement Procedures Server Modules The Compaq ProLiant DL760 server chassis facilitates the replacement or installation of hardware using three removable modules and a sliding top access panel. Table 2-3 describes the contents of the modules and how to access the components. 1 2 3 Figure 2-4. ProLiant DL760 server modules Table 2-3 Module Components and Access Module Contents To Access PCI Hot Plug expansion slots Slide top access panel toward the front of the server.
2-10 Compaq ProLiant DL760 Servers Maintenance and Service Guide Top Access Panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. CAUTION: When the server is powered on, the access panel must be installed for proper system cooling. Otherwise, component stress and permanent equipment damage may result. Open the top access panel to access the PCI Hot Plug expansion slots, system fans, and configuration switches.
Removal and Replacement Procedures Media Module Mass storage in Compaq ProLiant DL760 servers is located in the media module. The media module is capable of configuring a maximum of four 1-inch hot-plug Wide Ultra2 or Wide Ultra3 SCSI hard drives. The media module supports two non-hot-plug media drive bays: ■ One third-height drive bay occupied by a 1.
2-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Pull the media module out of the chassis until it contacts the module stop latch 4. Press in the module stop latches, then pull the module out of the chassis . . 3 3 4 Figure 2-7. Media module opened to stops Reverse steps 2 through 4 to reinstall the module. IMPORTANT: Check the System Interconnect Status Indicator LEDs to ensure that the module is properly seated. See Chapter 4, “Connectors, Switches, and LED Indicators.
Removal and Replacement Procedures Media Module Bezel To remove the media module bezel: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the four screws securing the bezel to the module. 3. Lift up and pull the bezel away from the chassis. Figure 2-8. Removing the bezel from the media module Reverse steps 1 through 3 to replace the media module bezel.
2-14 Compaq ProLiant DL760 Servers Maintenance and Service Guide Integrated Management Display To remove the Integrated Management Display (IMD): 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the bezel. See “Media Module Bezel” earlier in this chapter. 3. Remove the media module. See “Removing the Media Module” earlier in this chapter. 4. Disconnect the IMD cable from the media backplane board Routing Diagram.” .
Removal and Replacement Procedures 5. Press inward on the two locking tabs on the rear of the display panel 6. Pull the IMD from the front of the server . . 2 2 3 2 Figure 2-10. Removing the IMD Reverse steps 1 through 6 to replace the IMD.
2-16 Compaq ProLiant DL760 Servers Maintenance and Service Guide Hard Drive Blank To remove a hard drive blank from a hard drive bay: 1. Push the side of the retaining clip inward 2. Pull the hard drive blank from the bay . . 1 2 Figure 2-11. Removing a hard drive blank Reverse steps 1 and 2 to replace a hard drive blank.
Removal and Replacement Procedures Hot-Plug Drive Replacement Guidelines You should be able to hot-plug a drive during normal activity. Be aware, however, that hot-plugging a disk drive will affect system performance and fault tolerance. NOTE: Depending on your configuration, a drive failure and the subsequent rebuild process will cause storage subsystem performance degradation.
2-18 Compaq ProLiant DL760 Servers Maintenance and Service Guide CAUTION: Do not turn off an attached disk drive enclosure when the server containing the Smart Array Controller is powered on. Also, do not turn on the server before turning on the disk enclosure. If these ordering rules are not followed, the Smart Array Controller may mark the drives in this enclosure as “failed,” which could result in permanent data loss. CAUTION: Replace a hot-plug SCSI hard drive only when the drive LED is amber.
Removal and Replacement Procedures Integrated Diskette Drive and CD-ROM The media module has a one third-height drive bay occupied by a 1.44-MB diskette drive and 24X Max (or higher) IDE CD-ROM drive. To remove the integrated diskette drive and CD-ROM drive: 1. Turn the media module over and disconnect the CD-ROM drive signal cable , the diskette drive control and data cable , and diskette drive power cable from the back of the drives. 1 2 3 Figure 2-13.
2-20 Compaq ProLiant DL760 Servers Maintenance and Service Guide 2. Unscrew the tray screw located on the front of the media module. 3. Slide out the diskette drive/CD-ROM tray. Figure 2-14. Removing the integrated diskette drive and CD-ROM drive Reverse steps 1 through 3 to replace the integrated diskette drive and CD-ROM drive.
Removal and Replacement Procedures Media Module Cable Routing Diagram 1 2 3 4 Figure 2-15.
2-22 Compaq ProLiant DL760 Servers Maintenance and Service Guide Power On/Standby Switch Assembly To remove the Power On/Standby switch: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the media module bezel. See “Media Module Bezel” earlier in this chapter. 3. Remove the media module. See “Removing the Media Module” earlier in this chapter. 4. Unplug the IMD cable from the media backplane board.
Removal and Replacement Procedures 8. Remove the power switch plate from the media module . 3 Figure 2-17. Removing the power switch plate from the media module 9. Squeeze the grommets around the LEDs, and remove the LEDs from the grommets. Remove the thermistor from the bracket assembly . 10. Pull the switch assembly out of the power switch plate . 4 5 4 Figure 2-18.
2-24 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor and Memory Module Shipping Screw To protect the Processor and Memory Module during shipping, a bracket with a shipping screw is installed. To loosen the shipping screw: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the top access panel. See “Top Access Panel” earlier in this chapter. 3. Lift the fan intake plenum 4. Loosen the thumbscrew . . 2 1 Figure 2-19.
Removal and Replacement Procedures Opening and Removing the Processor and Memory Module To open the Processor and Memory Module: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Push in the sides of the cam levers on the Processor and Memory Module the top of the levers downward . 1 Figure 2-20.
2-26 Compaq ProLiant DL760 Servers Maintenance and Service Guide 3. Pull the Processor and Memory Module out of the chassis until it contacts the module stop latches . 4. Push the module stop latches inward, and slide the Processor and Memory Module out of the chassis . 4 3 Figure 2-21. Removing the Processor and Memory Module Reverse steps 1 through 4 to reinstall and close the Processor and Memory Module.
Removal and Replacement Procedures Removing the Memory Board WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them. To remove a memory board: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the Processor and Memory Module. See “Opening and Removing the Processor and Memory Module” earlier in this chapter. 3. Rotate the memory board ejectors outward the processor board .
2-28 Compaq ProLiant DL760 Servers Maintenance and Service Guide Dual Inline Memory Modules Compaq ProLiant DL760 servers ship with 128-MB, 256-MB, 512-MB, or 1-GB Synchronous DRAM (SDRAM) Dual Inline Memory Modules (DIMMs) installed. Memory can be expanded to a maximum of 16 GB. Install SDRAM DIMM module pairs, one module at a time, into the proper sockets. CAUTION: Compaq recommends using only Compaq SDRAM DIMMs. DIMMs from other sources may adversely affect data integrity.
Removal and Replacement Procedures Any combination of SDRAM DIMMs can be used as long as the guidelines explained earlier are followed. Examples of possible SDRAM DIMM upgrade combinations for each memory board are shown in Table 2-5.
2-30 Compaq ProLiant DL760 Servers Maintenance and Service Guide To remove a DIMM: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the Processor and Memory Module. See “Opening and Removing the Processor and Memory Module” earlier in this chapter. 3. Remove the memory board. See “Removing the Memory Board” earlier in this chapter. 4. Press outward on the socket latches at each end of the DIMM 5. Remove the DIMM from the memory expansion board 2 .
Removal and Replacement Procedures Processor Board Layout Figure 2-25 and Table 2-6 show the processor board layout and processor socket numbering. 1 2 13 3 4 11 12 9 14 5 6 7 8 10 Figure 2-25.
2-32 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor CAUTION: Handle the processor only by the ejectors. If you must set the processor down, lay it down on the side with the hologram to prevent damage to the heat pipes and fins. IMPORTANT: If you remove a processor, a processor terminator board must be reinstalled in the slot before powering up the server. To remove a processor: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2.
Removal and Replacement Procedures Processor Power Module CAUTION: The processor must be removed before you remove the Processor Power Module. Attempting to remove the Processor Power Module before removing the processor could damage the processor’s electronic components. To remove a Processor Power Module: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the Processor and Memory Module.
2-34 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor Terminator Board To remove a processor terminator board: 1. Rotate the ejector levers on the processor terminator board 2. Remove the processor terminator board . 2 1 2 1 Figure 2-28. Removing a processor terminator board Reverse steps 1 and 2 to replace a processor terminator board. outward.
Removal and Replacement Procedures Middle Air Baffle IMPORTANT: The middle air baffle must be installed during operation of the server to ensure proper processor cooling. To remove the middle air baffle: 1. Loosen the thumbscrew of the middle air baffle 2. Lift the baffle upward . . 3. Remove the middle air baffle . 1 3 2 Figure 2-29. Removing the middle air baffle Reverse steps 1 through 3 to replace the middle air baffle.
2-36 Compaq ProLiant DL760 Servers Maintenance and Service Guide Cache Accelerators IMPORTANT: Cache Accelerators must be installed when processors are installed on both buses. To remove a Cache Accelerator: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the Processor and Memory Module. See “Opening and Removing the Processor and Memory Module” earlier in this chapter. 3.
Removal and Replacement Procedures After replacing the Cache Accelerator, complete the following steps to clear the Cache Accelerator POST Error 220: 1. Reboot the server and press the F9 key to enter the ROM-based Setup Utility. 2. After you are in the utility, select Advanced Options. 3. Select Set Cache Accelerator Corrected. 4. Select the slot, either 1 or 2, that has been corrected. 5. Press the ESC key twice, and then press the F10 key to save. The bit in NVRAM is cleared at this point.
2-38 Compaq ProLiant DL760 Servers Maintenance and Service Guide I/O Module The I/O module is located at the rear of the server. Remove it to replace or service non-hot-plug components or to access other components in the I/O module. Removing the I/O Module To remove the I/O module: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. If the server is rack mounted, the cable management arm must be removed.
Removal and Replacement Procedures 7. To completely remove the I/O module from the chassis, press in on the module stop latches , and pull the module out of the chassis . 4 5 Figure 2-32. Removing the I/O module Reverse steps 1 through 7 to reinstall the module in the server.
2-40 Compaq ProLiant DL760 Servers Maintenance and Service Guide Removing the Cable Management Arm To remove the cable management arm: 1. Label all cables running through the cable management arm. 2. Disconnect all cables from the rear of the I/O module. 3. Loosen the green thumbscrew that secures the cable management arm and bracket to the I/O module . 4.
Removal and Replacement Procedures Locating the I/O Expansion Slots The I/O expansion slots are located on the I/O board in the I/O module. The I/O board in the Compaq ProLiant DL760 server has 11 slots divided into 3 buses. The Primary bus (slots 7 through 9) is keyed for 64-bit 5-V PCI boards or 64-bit PCI universal boards. The Secondary bus (slots 1 through 6) and the Tertiary bus (slots 10 through 11) are keyed for 64-bit 3.3V PCI/PCI-X boards or 64-bit universal PCI/PCI-X boards.
2-42 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 2-7 Bus Distribution of PCI Hot Plug Slots. Bus PCI Hot Plug Slot No Associated PCI Bus and Bus Speed through Slots through Slots through Primary PCI Bus 1 (64 Bit), 33-MHz Slots Secondary Tertiary PCI-X Bus 2 (64 Bit), 50-MHz PCI Bus 2 (64-Bit), 33-MHz Slots and PCI-X Bus 3 (64 Bit), 100-MHz Slots and PCI Bus 3 (64-Bit), 33-MHz, 66-MHz Note 1: All PCI-X Buses support PCI expansion boards at 33 MHz.
Removal and Replacement Procedures Removing a PCI/PCI-X Expansion Board CAUTION: Do not open the slot release lever unless the green PCI Hot Plug LED indicator is off. System power down and subsequent data loss could occur. To remove a PCI/PCI-X expansion board: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the top access panel. See “Top Access Panel” earlier in this chapter. 3. Use the PCI Hot Plug button to turn off power to the slot .
2-44 Compaq ProLiant DL760 Servers Maintenance and Service Guide 4. When the green LED is off, disconnect the cables to the PCI/PCI-X expansion board. 5. Press down on the top of the expansion slot 6. Lift up the I/O plenum . 7. Remove the PCI/PCI-X expansion board , and open the slot release lever . . 8. Return power to the slot by pressing the PCI Hot Plug button. The green LED will flash during the power up transition and will glow steadily when power up is complete.
Removal and Replacement Procedures 9-Slot Hot-Plug Basket To remove the 9-slot hot-plug basket: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the top access panel. See “Top Access Panel” earlier in this chapter. 3. Remove all installed expansion boards in slots 1 through 9. See “Removing a PCI/PCI-X Expansion Board” earlier in this chapter. 4. Flex the snap tab holding the array enabler board and remove the board . 1 2 Figure 2-40.
2-46 Compaq ProLiant DL760 Servers Maintenance and Service Guide securing the hot-plug basket to the chassis. 6. Disengage the two hot-plug basket tabs near slot 1 from the I/O module chassis. 7. Remove the hot-plug basket from of the I/O module . 5. Remove the screw 5 4 4 3 Figure 2-41. Removing the 9-slot hot-plug basket Reverse steps 1 through 7 to replace the 9-slot hot-plug basket.
Removal and Replacement Procedures Hot-Plug Fans The Compaq ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LEDs that indicate the status of the fan. For more information on the hot-plug fan LEDs, see Chapter 4, “Connectors, Switches, and LED Indicators.” 1 2 Figure 2-42.
2-48 Compaq ProLiant DL760 Servers Maintenance and Service Guide To remove a hot-plug fan from the server: CAUTION: Never remove both hot-plug fans while the server is powered up. Overheating and damage to hardware could result. If the appropriate Compaq software drivers are installed, the operating system software will initiate a power shutdown in the event of overheating. 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the top access panel.
Removal and Replacement Procedures Fan Cage Assembly To remove the fan cage assembly: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the I/O module. See the sections on removing the I/O Modules earlier in this chapter. 3. Remove any PCI/PCI-X expansion boards in slots 10 and 11. See “Removing a PCI/PCI-X Expansion Board” earlier in this chapter. 4. Remove the hot-plug I/O fans. See “Hot-Plug Fans” earlier in this chapter. 5.
2-50 Compaq ProLiant DL760 Servers Maintenance and Service Guide I/O Module Central Support Bracket To remove the I/O module central support bracket: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Remove the I/O module. See the sections on removing the I/O modules earlier in this chapter. 3. Remove the fan cage assembly. See “Fan Cage Assembly” earlier in this chapter. 4. Loosen the thumbscrew securing the bracket to the chassis 5. Remove the bracket .
Removal and Replacement Procedures I/O Plenums The I/O module is installed with three plenums. There is a fan cage plenum, a 2-slot plenum that covers slots 10 and 11, and a 9-slot plenum that covers slots 1 through 9. There is an air baffle over the 9-slot plenum. Removing the Air Baffle and 9-slot Plenum To remove the air baffle and 9-slot plenum: , and flex each end to release the catches . 2. Remove the air baffle . 1. Lift up the air baffle 3 1 Figure 2-46.
2-52 Compaq ProLiant DL760 Servers Maintenance and Service Guide , and flex each end to release the catches . 4. Remove the 9-slot plenum . 3. Lift up the 9-slot plenum 6 4 5 Figure 2-47. Removing the 9-slot plenum Reverse steps 1 through 4 to replace the I/O plenum and air baffle.
Removal and Replacement Procedures Removing the Fan Cage Plenum To remove the fan cage plenum from the I/O module: 1. Lift up the fan cage plenum 2. Remove the plenum , and flex each end until the catches are released . . 3 2 1 Figure 2-48. Removing the fan cage plenum Reverse steps 1 and 2 to replace the fan cage plenum.
2-54 Compaq ProLiant DL760 Servers Maintenance and Service Guide Removing the 2-Slot Plenum To remove the 2-slot plenum: 1. Locate the 2-slot plenum attached to the side of the fan cage plenum. 2. Remove the fan cage plenum. See “Removing the Fan Cage Plenum” earlier in this chapter. 3. Slightly separate the fan cage plenum walls that trap the 2-slot plenum. 4. Remove the 2-slot plenum. Figure 2-49. Removing the 2-slot plenum Reverse steps 1 through 4 to replace the 2-slot plenum.
Removal and Replacement Procedures Internal Battery WARNING: Your computer contains an internal Lithium cell battery. There is risk of fire and burns if the battery pack is incorrectly replaced or not handled properly. To reduce the risk of personal injury, do not attempt to recharge the battery. Do not expose to temperatures higher than 60°C. Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace only with the Compaq spare designated for this product.
2-56 Compaq ProLiant DL760 Servers Maintenance and Service Guide Hot-Plug Power Supply and Midplane Assembly Compaq ProLiant DL760 servers support up to two hot-plug, redundant power supplies. Hot-Plug Power Supply The system power in the Compaq ProLiant DL760 server does not have to be shut off to replace one of the power supplies. WARNING: To reduce the risk of electric shock or damage to the equipment: ■ Install the power supply before connecting the power cord to the power supply.
Removal and Replacement Procedures 2. Squeeze upward on the release tab in the middle of the power supply handle 3. Rotate the power supply handle down as shown in Figure 2-52. . and slide the power supply out of the chassis IMPORTANT: Use only the power supply part number for the Compaq ProLiant DL760 server. Power supplies from other servers will not fit. NOTE: When you remove the power supply, a spring-loaded trap door closes to block the opening.
2-58 Compaq ProLiant DL760 Servers Maintenance and Service Guide System Midplane Assembly The system midplane assembly is the board that the power supply connects to. To remove the system midplane assembly: 1. Perform the preparation procedures. See “Preparation Procedures” earlier in this chapter. 2. Open the top access panel. See “Top Access Panel” earlier in this chapter. 3. Remove and disconnect all modules and power supplies.
Chapter 3 Diagnostic Tools This chapter provides an overview of the software and firmware diagnostic tools available for Compaq ProLiant DL760 servers.
3-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide Diagnostic Tools Utility Overview The following utilities were developed to assist in diagnosing problems, testing the hardware, and monitoring and managing Compaq server hardware. Table 3-1 Diagnostic Tools Tool What it is How to run it Compaq Diagnostics Compaq Diagnostics assists in testing and/or verifying operation of Compaq hardware.
Diagnostic Tools Table 3-1 Diagnostic Tools continued Tool What it is How to run it ROM-based Setup Utility (RBSU) The ROM-based Setup Utility allows you to change the system configuration settings from the initial startup of the system. Specifically, it provides: On an unconfigured server, powering up the server causes RBSU to run automatically.
3-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 3-1 Diagnostic Tools continued Tool What it is How to run it Array Diagnostics Utility (ADU) ADU is a Windows-based tool designed to run on all Compaq systems that support Compaq array controllers. The two main functions of ADU are: Use the information provided in the Array Diagnostics Utility (ADU).
Chapter 4 Connectors, Switches, and LED Indicators The graphics and tables in this section show the connector locations on the rear panel, I/O board, and processor board of the Compaq ProLiant DL760 server.
4-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide Connectors Rear Panel 1 7 6 2 3 5 4 Figure 4-1.
Connectors, Switches, and LED Indicators I/O Board 18 11 17 16 15 14 13 10 9 12 8 7 6 5 4 3 2 1 19 20 21 22 23 Figure 4-2.
4-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor Board 2 1 3 4 11 12 5 9 6 7 8 10 Figure 4-3.
Connectors, Switches, and LED Indicators Switches This section contains graphics and tables showing switch locations and settings on the processor board. I/O Board Switches The I/O board configuration switchbank (SW1) describes the function of each switch. is located on the I/O board. Table 4-4 1 on 1 2 3 4 5 6 Figure 4-4.
4-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Processor Board 1 2 1 on Figure 4-5.
Connectors, Switches, and LED Indicators SW1 - SW4 Processor Board Bus/Core Frequency Ratio Processor board bus/core frequency ratio switches can be set manually or by the system ROM. Figure 4-5 shows the location of the processor board bus/core frequency ratio switches. Table 4-6 shows the bus/core frequency ratio switch settings. CAUTION: Setting the processor switchbanks incorrectly can result in permanent damage to the processor or in data loss.
4-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide LED Indicators This section contains graphics and tables showing LED locations and functions on the system interconnect status indicators, hot-plug I/O fan, PCI Hot Plug LED Indicators, hot-plug power supply, and hot-plug SCSI hard drive. System Interconnect Status Indicator LEDs Figure 4-6 and Table 4-7 show the location and identification of the system interconnect status indicator LEDs.
Connectors, Switches, and LED Indicators Hot-Plug I/O Fan LED Indicators The ProLiant DL760 server ships with two hot-plug fans. Fan 1 is closest to the rear of the server. Each fan has LED indicators that indicate the following fan statuses: ■ No light—Power is not applied to the fan. ■ Green light ■ —Power is applied to the fan, and the fan is functional. Amber light —The fan has failed. Figure 4-7 shows the location and identification of the hot-plug fan LEDs.
4-10 Compaq ProLiant DL760 Servers Maintenance and Service Guide PCI Hot Plug LED Indicators The PCI Hot Plug amber LED and green LED indicators (shown in Figure 4-8, for one slot) provide a visual reference of the status of the corresponding slot. The LEDs are viewed from the rear of the server or by opening the top access panel. 1 Figure 4-8.
Connectors, Switches, and LED Indicators Each PCI Hot Plug button is used to activate or deactivate its associated PCI Hot Plug slot. Activating or deactivating a PCI Hot Plug slot can also be accomplished through the operating system PCI Hot Plug software application. For more information, refer to the Compaq ProLiant DL760 Server User Guide, and the “PCI Hot Plug Important Facts” section in the online PCI Hot Plug Administration Guide on the server documentation CD. 1 2 3 Figure 4-9.
4-12 Compaq ProLiant DL760 Servers Maintenance and Service Guide Power Supply LED Indicators Figure 4-10 and Table 4-9 show the location of power supply 1 description of both power supply LED indicators. and power supply 2 with a 3 4 1 2 Figure 4-10. Power supply LEDs Table 4-9 Power Supply Indicators Item Status AC Power Condition Meaning Green Normal operation. Green/Amber alternating Power supply failed to restart after a prolonged fault.
Connectors, Switches, and LED Indicators Hot-Plug SCSI Hard Drive Indicators The hot-plug SCSI hard drive LED indicators, located on each physical drive, are visible on the front of the server or external storage unit. They provide: Activity, Power/Online, and Fault status for each corresponding drive when configured as a part of an array and attached to a powered-on controller. Their behavior may vary, depending on the status of other drives in the array. 1 Figure 4-11.
Chapter 5 Physical, Operating, and Performance Specifications This section provides physical, operating and performance specifications for the following components of the Compaq ProLiant DL760 server: ■ System unit ■ Power supply ■ Dual inline memory module (DIMM) ■ 1.
5-2 Compaq ProLiant DL760 Servers Maintenance and Service Guide System Unit Table 5-1 System Unit Specifications Dimensions Height 30.83 cm (12.14 inches) Width 48.26 cm (19.0 inches) Depth 69.72 cm (27.45 inches) Weight (no drives and two power supplies) 50 kg (110 lb) Temperature range Operating 10° to 35°C (50° to 90°F) Nonoperating -30° to 60°C (-20° to 140°F) Shipping -30° to 50°C (-22° to 122°F) Maximum wet bulb temperature 38.7°C (101.
Physical, Operating, and Performance Specifications Power Supply Table 5-2 Power Supply Specifications General specifications Full output rating To 40°C and 1,525 m (to 104°F and 5,000 ft) To 32°C and 3,050 m (to 90°F and 10,000 ft) (derate linearly) Minimum load 1.0 A on + 5V output 1.0 A on + 12V output 0.5 A on + 3.
5-4 Compaq ProLiant DL760 Servers Maintenance and Service Guide Dual Inline Memory Module (DIMM) Table 5-3 DIMM Specifications Size 128MB, 256MB, 512MB, or 1 GB Speed 60 ns or faster Upgrade requirement Bank of two DIMMs; must be same type, size, speed, and manufacturer Type Buffered ECC protected DIMMs; SDRAM 1.44-MB Diskette Drive Table 5-4 Diskette Drive Specifications Size 3.5 inches LED indicators (front panel) Green Read/write capacity per diskette (high/low density) 1.
Physical, Operating, and Performance Specifications 24X Max IDE CD-ROM Drive Table 5-5 24X Max IDE CD-ROM Drive Specifications Dimensions Height 4.29 cm (1.69 inches) Width 15.0 cm (5.75 inches) Depth 20.8 cm (8.19 inches) Weight 1200 g (2.
5-6 Compaq ProLiant DL760 Servers Maintenance and Service Guide Table 5-5 24X Max IDE CD-ROM Drive Specifications continued Audio output level Line out 0.7 VRMS at 47 Ohms Headphone 0.6 VRMS at 32 Ohms (maximum width) Laser parameters Type Semiconductor laser GaA1As Wave length 780 +/- 25 nm Divergence angle 53.5° +/- 1.5° Output power 0.14 mW Interface IDE (ATAPI) Hot-Plug Ultra2 SCSI Hard Drives Table 5-6 Hot-Plug Ultra2 SCSI Hard Drives 9.1-GB 18.2-GB Capacity 9100.0 MB 18209.
Physical, Operating, and Performance Specifications Hot-Plug Ultra3 SCSI Hard Drives Table 5-7 Hot-Plug Ultra3 SCSI Hard Drives 9.1-GB 18.2-GB 36.4-GB 9.1-GB 18.2-GB Capacity 9100.0 MB 18209.3 MB 36419.3 9100.0 MB 18209.3 MB Height 1.0 inches 1.0 inches 1.0 inches 1.0 inches 1.0 inches Size 3.5 inches 3.5 inches 3.5 inches 3.5 inches 3.
5-8 Compaq ProLiant DL760 Servers Maintenance and Service Guide Compaq Integrated Smart Array Controller Table 5-8 Compaq Integrated Smart Array Controller Specifications Temperature range Operating 10° to 35°C (50° to 95°F) Shipping -30° to 60°C (-22° to 140°F) Relative humidity range (noncondensing) Operating 20% to 80% Nonoperating 5% to 90% Maximum drives supported 4 Logical drives supported 32 Simultaneous drive transfer channels 1 Data transfer method 64-bit PCI bus master Total tran
Physical, Operating, and Performance Specifications Compaq NC3134 Fast Ethernet NIC 64 PCI Dual 10/100 Controller Table 5-9 Fast Ethernet Controller Specifications Network interface 10Base-T/100Base-TX Compatibility IEEE 802.3/802.
Index 2 B 2-slot plenum 2-54 battery part number 1-12 removing/replacing 2-55 warnings 2-55 bezels, media module part numbers 1-3, 1-8 removing/replacing 2-13 blanking panels cautions 2-11 hard drives 1-8, 2-16 boards Cache Accelerator 1-5 I/O connectors 4-3 removing/replacing 2-43 switches 4-5 memory 1-5, 2-27 Netelligent 3134 1-10 part numbers 1-3 PCI Hot Plug 1-10 processor connectors 4-4 location 2-37 part numbers 1-5 socket numbering 2-31 switches 4-6 Processor Power Module 1-5 9 9-slot hot-plug b
2 Compaq ProLiant DL760 Servers Maintenance and Service Guide brackets cable management arm 2-40 I/O center support 1-6, 1-10, 2-50 bus/core ratio switch settings 4-7 buses bus balancing 2-41 PCI/PCI-X I/O expansion slots 2-41 C cable management arm part number 1-11 removing 2-40 cables CD-ROM drive 1-11 diskette drives 1-11 media module cable routing 2-21 PCI Hot Plug 1-10, 1-11 Cache Accelerators accessing 2-9 connectors 4-4 part number 1-5 removing/replacing 2-36 cautions access panel 2-10 battery 2-5
Index part numbers 1-5 removing/replacing 2-28 specifications 5-4 diskette drives identified 2-7 location 2-11 part numbers 1-11 specifications 5-4 display connector 4-2, 4-3 Drive Array Advanced Diagnostics (DAAD) location 2-1 overview 3-4 drive cage assembly 1-3 drive tray bezel assembly 1-3 drive tray module 1-3 drives See CD-ROM drives; diskette drives; hard drives Dual Inline Memory Modules (DIMMs) accessing 2-9 part numbers 1-5 removing/replacing 2-28 specifications 5-4 E electrostatic discharge (ES
4 Compaq ProLiant DL760 Servers Maintenance and Service Guide I I/O components board connector locations 4-3 central support bracket 2-50 expansion slots 2-41, 2-42 part numbers 1-6, 1-10, 1-11 PCI/PCI-X expansion boards 2-43 plenums 2-51 switches 4-5 I/O module accessing 2-9 exploded view 1-9 identified 2-8 part numbers 1-3, 1-10 removing/replacing 2-38 illustrated parts catalog 1-1 IMD (Integrated Management Display) description xiii identified 2-7 part numbers 1-3, 1-8 removing/replacing 2-14 IML (Inte
Index N neoprene bumpers 1-5 Netelligent 3134 NIC, part number 1-10 NIC (Network Interface Card), part number 1-10 P parallel port 4-2 parallel ports 4-3 part numbers I/O module 1-10 media module 1-8 miscellaneous 1-11 Processor and Memory Module 1-5 system chassis 1-3 parts catalog, illustrated 1-1 PCI Hot Plug accessing 2-9, 2-10 connectors 4-3 LEDs 4-10 part numbers 1-10, 1-11 slot locations 2-42 PCI POC divider 1-10 PCI/PCI-X bus distribution 2-42 I/O expansion boards 2-41 plenums fan cage 2-53 I/O 2-
6 Compaq ProLiant DL760 Servers Maintenance and Service Guide SCSI devices adapter part number 1-12 connectors 4-2 hot-plug replacement 2-18 LEDs 4-13 SDRAM DIMMs accessing 2-9 part numbers 1-5 removing/replacing 2-28 specifications 5-4 serial ports 4-2, 4-3 server components, overview 2-7 server lift handles 2-8 shipping screw 2-24 Smart Array Controller caution 2-18 hot-plug drive replacement 2-17 specifications 5-8 SmartStart, utilities 2-1 software required for service procedures 2-1 spare drives 2-17
Index W warnings battery 2-55 electrical safety vii, x, 2-2, 2-6, 2-56 equipment repair 2-6 level of repair x racks ix, 2-5 weight 2-5 website, Compaq xii Wide Ultra2 SCSI hard drives part numbers 1-8 specifications 5-6 Wide Ultra3 SCSI hard drives part numbers 1-8 specifications 5-7 wrist strap, using 2-2 Compaq Confidential – Need to Know Required Writer: Integrity Group Project: Compaq ProLiant DL760 Servers Maintenance and Service Guide Comments: Part Number: 173771-001 File Name: x-index.
