HP ProLiant DL388p Gen8 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft®, Windows®, and Windows Server® are U.S.
Contents Component identification ............................................................................................................... 7 Front panel components ................................................................................................................................ 7 Front panel LEDs and buttons ......................................................................................................................... 8 Access the Systems Insight Display ......................
Powering on and selecting boot options ....................................................................................................... 37 Registering the server.................................................................................................................................. 38 Hardware options installation....................................................................................................... 39 Introduction ............................................................
Intelligent Provisioning ...................................................................................................................... 91 Erase Utility ..................................................................................................................................... 92 Scripting Toolkit ............................................................................................................................... 93 HP Service Pack for ProLiant ....................................
Specifications ........................................................................................................................... 110 Environmental specifications ...................................................................................................................... 110 Mechanical specifications ......................................................................................................................... 110 Power supply specifications .....................................
Component identification Front panel components • SFF model Item Description 1 Video connector 2 SATA optical drive bay 3 Drive bays 4 Systems Insight Display 5 USB connectors (2) • Item SFF model with optional hard drive cage Description 1 Video connector 2 Drive bays (box 1) 3 Drive bays (box 2) 4 Systems Insight Display 5 USB connectors (2) Component identification 7
• LFF model Item Description 1 Video connector 2 SATA optical drive bay 3 Drive bays 4 Systems Insight Display 5 USB connectors (2) Front panel LEDs and buttons Item Description Status 1 Aggregate network LED Off = No network link Solid green = Link to network Flashing green = Network activity 2 System health LED Solid Green = Normal Flashing Amber = System degraded Flashing Red = System critical To identify components in degraded or critical state, see "Systems Insight Display LEDs (
Item Description Status 3 UID LED and button Off = Deactivated Solid Blue = Activated Flashing Blue = System being remotely managed 4 Power On/Standby button and system power LED Off = Power cord not attached or power supply failure Solid Amber = System is in standby; Power On/Standby Button service is initialized. Flashing Green = Power On/Standby Button has been pressed; system is waiting to power on.
Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status 1 Power cap Off = System is in standby, or no cap is set. Solid green = Power cap applied 2 NIC link/activity Off = No link to network. If the power is off, view the rear panel RJ-45 LEDs for status ("Rear panel LEDs and buttons" on page 12).
Systems Insight Display LED combinations When the health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED indicate system status. Systems Insight Display Health LED LED and color Processor (amber) Red System power LED Status Amber One or more of the following conditions may exist: • • • • Processor in socket X has failed.
Rear panel components Item Description 1 PCIe slots 1–3 (top to bottom) 2 PCIe slots 4–6 (top to bottom) 3 Power supply 1 (PS1) 4 PS1 power connector 5 PS2 power connector 6 Power supply 2 (PS2) 7 USB connectors (4) 8 Video connector 9 iLO connector 10 Serial connector 11 FlexLOM ports (Shown: 4x1Gb/Optional: 2x10Gb); port 1 on right side Rear panel LEDs and buttons Component identification 12
Item Description Status 1 UID LED/button Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely 2 Power supply 2 LED Off = System is off or power supply has failed. Solid green = Normal 3 Power supply 1 LED Off = System is off or power supply has failed.
• The PCIe2 x16 riser cage supports a maximum power of 150 W with an HP power cable. This cable must be used for PCIe card wattages greater than 75 W.
Item Description 12 Second drive cage, box 1 power connector 13 Fan connector 1 14 Discovery services connector 15 Front video connector 16 USB connector 17 Power supply backplane connector 18 SATA optical drive connector 19 NMI jumper 20 System battery 21 SD card slot 22 Secondary (processor 2) PCI riser connector 23 System maintenance switch 24 Processor 2 socket 25 TPM connector 26 Primary (processor 1) PCI riser connector 27 FlexLOM 28 SAS connector 1 29 SAS connecto
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms.
SAS and SATA device numbers • SFF device bay numbering • Optional SFF device bay numbering • LFF device bay numbering PCI riser cage LED CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.
Status On = AC power is connected. Off = AC power is disconnected. Missing = Riser cage is not installed, or power might not be connected. FBWC module LEDs (P222, P420, P421) The FBWC module has three single-color LEDs (one amber and two green). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 - Amber 2 - Green 3 - Green Interpretation Off Off Off The cache module is not powered. Off Flashing 0.5 Hz Flashing 0.
1 - Amber 2 - Green 3 - Green Interpretation Off Off Flashing 1 Hz The cache module is idle, and the capacitor pack is charging. Off Off On The cache module is idle, and the capacitor pack is charged. Off On On The cache module is idle, the capacitor pack is charged, and the cache contains data that has not yet been written to the drives. Off Flashing 1 Hz Off A backup is in progress. Off On Off The current backup is complete with no errors.
For a single-processor configuration, four fans and two blanks are required in specific fan bays for redundancy. A fan failure or missing fan causes a loss of redundancy. A second fan failure or missing fan causes an orderly shutdown of the server. Installing more than the required number of fans in a single-processor configuration is not a supported configuration. For a dual-processor configuration, six fans are required for redundancy. A fan failure or missing fan causes a loss of redundancy.
Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: • Press and release the Power On/Standby button.
3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers.
To remove the component: 1. Power down the server if performing a non-hot-plug installation or maintenance procedure ("Power down the server" on page 21). 2. Extend the server from the rack (on page 21). 3. Use the T-15 Torx screwdriver attached to the rear of the server to loosen the security screw on the hood latch. 4. Lift up on the hood latch handle, and then remove the access panel. Install the access panel 1. Place the access panel on top of the server with the hood latch open.
2. Open the cable management arm. Note that the cable management arm can be right-mounted or left-mounted. Remove the hot-plug fan cage To remove the component: 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend or remove the server from the rack ("Extend the server from the rack" on page 21). 4. Remove the access panel (on page 22). 5. Remove the air baffle (on page 29).
6. Remove the fan cage. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans" on page 19). To replace the component, reverse the removal procedure. Remove the hot-plug fan To remove the component: 1.
3. Remove the fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Hot-plug fans" on page 19). To replace the component, reverse the removal procedure.
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the full-length expansion board. To replace the component, reverse the removal procedure. Install the PCI riser cage WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
5. Install the PCI riser cage. 6. Install the access panel (on page 23). 7. Install the server into the rack ("Installing the server into the rack" on page 35). 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server (on page 21). Secure the full-length expansion board retainer 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server.
7. Secure the full-length expansion board retainer. 8. Install the access panel (on page 23). 9. Install the server into the rack ("Installing the server into the rack" on page 35). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 21). Remove the air baffle CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle. To replace the component, reverse the removal procedure.
Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
WARNING: To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel, as defined by the NEC and IEC 60950-1, Second Edition, the standard for Safety of Information Technology Equipment. • Connect the equipment to a reliably grounded SELV source. An SELV source is a secondary circuit that is designed so normal and single fault conditions do not cause the voltages to exceed a safe level (60 V direct current).
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • • • • • The leveling jacks are extended to the floor. The full weight of the rack rests on the leveling jacks. The stabilizing feet are attached to the rack if it is a single-rack installation. The racks are coupled together in multiple-rack installations. Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. 3. Connect the power cord to the rear of the server. 4. Install the power cord anchors. 5. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 6.
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
o To modify the server configuration ROM default settings, press F9 when prompted from the start up sequence to enter the RBSU. By default, RBSU runs in the English language. o If you do not need to modify the server configuration and are ready to install the system software, press F10 to access Intelligent Provisioning. NOTE: If an HP Smart Array controller has been added or is embedded in the system, the controller defaults to a RAID configuration based on the size and number of hard drives installed.
Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure.
5. If any full-length PCI riser boards are installed, release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle (on page 29). 7. Open the heatsink retaining bracket, and then remove the blank. CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing the system board.
8. Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. 9. Remove the clear processor socket cover. Retain the processor socket cover for future use.
10. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. 11. Close the processor retaining bracket.
12. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. 13. Remove the thermal interface protective cover from the heatsink.
14. Install the heatsink. 15. Remove the two fan blanks.
16. Install the two additional fans included with the processor. You can install memory ("Installing a DIMM" on page 51) on the second processor. HP recommends balancing memory between both processors for improved performance. For more information on memory configurations, see "Memory Options (on page 46)." 17. Install the air baffle ("Remove the air baffle" on page 29). 18. Install any full-length expansion boards ("Installing a full-length expansion board" on page 64), if previously removed. 19.
Memory options IMPORTANT: This server does not support mixing LRDIMMs, RDIMMs, or UDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs, RDIMMs, or UDIMMs: • UDIMMs represent the most basic type of memory module and offer lower latency in one DIMM per channel configurations and (relatively) low power consumption, but are limited in capacity.
HP SmartMemory HP SmartMemory, introduced for Gen8 servers, authenticates and unlocks certain features available only on HP Qualified memory and verifies whether installed memory has passed HP qualification and test processes. Qualified memory is performance-tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software. Certain performance features are unique with HP SmartMemory. HP SmartMemory 1.
Dual- and quad-rank DIMMs provide the greatest capacity with the existing memory technology. For example, if current DRAM technology supports 8-GB single-rank DIMMs, a dual-rank DIMM would be 16 GB, and a quad-rank DIMM would be 32 GB. LRDIMMs are labeled as quad-rank DIMMs; however, they function more like dual-rank DIMMs. There are four ranks of DRAM on the DIMM, but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual-rank DIMM to the system.
For the latest supported memory information, see the QuickSpecs on the HP website (http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html). At the website, choose the geographic region, and then locate the product by name or product category. Memory configurations To optimize server availability, the server supports the following AMP modes: • Advanced ECC—provides up to 4-bit error correction and enhanced performance over Lockstep mode. This mode is the default option for this server.
Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors. This protection is available without any operating system support. Online spare memory protection dedicates one rank of each memory channel for use as spare memory. The remaining ranks are available for OS and application use.
Online spare population For online spare memory mode configurations, observe the following guidelines: • Observe the general DIMM slot population guidelines (on page 50). • Each channel must have a valid online spare configuration. • Each channel can have a different valid online spare configuration. • Each populated channel must have a spare rank: o A single dual-rank DIMM is not a valid configuration. o LRDIMMs are treated as dual-rank DIMMs.
7. Install the DIMM. 8. Install the access panel (on page 23). 9. Install the server into the rack ("Installing the server into the rack" on page 35). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 21). Use RBSU ("HP ROM-Based Setup Utility" on page 94) to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see "Systems Insight Display LED combinations (on page 11).
1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions. Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1.
3. Remove the drive. Controller options The server ships with an embedded Smart Array P420i controller. For more information about the controller and its features, see the HP Smart Array Controllers for HP ProLiant Servers User Guide on the HP website (http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01608507/c01608507.pdf). To configure arrays, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the HP website (http://bizsupport1.austin.hp.
NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored to the system, an initialization process writes the preserved data to the hard drives. Installing the flash-backed write cache module CAUTION: The cache module connector does not use the industry standard DDR3 mini DIMM pinout. Do not use this controller with cache modules designed for other controller models, because the controller can malfunction and you can lose data.
8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install the access panel (on page 23). 10. Install the server into the rack ("Installing the server into the rack" on page 35). 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (on page 21). Installing the flash-backed write cache capacitor pack CAUTION: The cache module connector does not use the industry standard DDR3 mini DIMM pinout.
8. Connect the capacitor pack cable to the connector on the top of the cache module. 9. Install one or two FBWC capacitor packs into the FBWC capacitor pack holder. 10.
o 8 or 16 drive SFF o 8 drive LFF 11. Install the access panel (on page 23). 12. Install the server into the rack ("Installing the server into the rack" on page 35). 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (on page 21). Optical drive option 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 21). 4. Remove the access panel (on page 22). 5. Remove the existing media drive option or blank. 6. Slide the optical drive into the drive bay.
7. Connect the power and data cable to the system board and the optical drive. 8. Install the access panel (on page 23). 9. Install the server into the rack ("Installing the server into the rack" on page 35). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (on page 21). Redundant hot-plug power supply option CAUTION: All power supplies installed in the server must have the same output power capacity.
3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller. 6. Connect the power cord to the AC power source. 7. Be sure that the power supply LED is green ("Rear panel LEDs and buttons" on page 12).
3. Remove any attached network cables. 4. Extend the server from the rack (on page 21). 5. Remove the access panel (on page 22). 6. Loosen the thumbscrew. 7. Remove the existing FlexLOM. 8. Install the component: a. Firmly seat the FlexLOM in the slot. b. Tighten the thumbscrew. 9. Install the access panel (on page 23). 10. Slide the server into the rack. 11. Connect the LAN segment cables. 12. Connect each power cord to the server.
13. Connect each power cord to the power source. 14. Power up the server (on page 21). Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards. Removing the expansion slot blanks CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage.
6. Remove the expansion slot blank. To replace the component, reverse the removal procedure. Installing a full-length expansion board 1. Power down the server (on page 21). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (on page 21). 4. Remove the access panel (on page 22). 5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6.
8. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. 9. Install the PCI riser cage (on page 27). 10. Secure the full-length expansion board retainer (on page 28) if any full-length expansion boards are installed. 11. Install the access panel (on page 23). 12. Install the server into the rack ("Installing the server into the rack" on page 35). 13. Connect each power cord to the server. 14.
13. Connect each power cord to the power source. 14. Power up the server (on page 21). Secondary PCI riser cage option WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
6. Remove the blank from the optional secondary PCI riser cage. 7. Install an expansion board into the PCI riser cage.
8. Install the optional secondary PCI riser cage. 9. If not already installed, install the secondary processor ("Processor and fan option" on page 39). 10. Install the access panel (on page 23). 11. Install the server into the rack ("Installing the server into the rack" on page 35). 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (on page 21).
5. Release the full-length expansion board retainer, and then remove the PCI riser cage. 6. Remove the air baffle.
7. Remove the fan cage. 8. Disconnect and remove the optical drive cable, if installed.
9. Using a T-15 Torx screwdriver, remove the two optical drive retaining screws, and then remove the optical drive cage. 10. Install the optional hard drive cage. 11. Install the hard drives and hard drive blanks.
12. To access the cables, remove the fan bracket on the right side of the chassis. 13. Connect the cables: a. Connect one end of the power cable to the SAS backplane and the other end to the power connector on the system board.
b. Remove the existing SAS cable from the cable guide and from the system board. 14. Connect the end of each SAS signal cable to the SAS backplane, and then route the SAS signal cables behind the cable guide. Do not connect the other ends yet.
15. Install the fan bracket. Be sure that the cables are properly routed in the channel along the fan bracket. 16. Remove the blank from the PCI riser cage.
17. Install the SAS controller board into the PCI riser cage. 18. Install the fan cage. 19. Install the air baffle.
If you do not have a full-length expansion board, the air baffle can be installed last. 20. Connect the other end of the SAS signal cables to the SAS controller board and to the system board. Then, install the PCI riser cage. SAS cables can be connected to the PCI riser cage and the system board before or after the PCI riser cage is installed. For ease of accessing connectors, HP recommends connecting the cables before the PCI riser cage is installed.
Completed SAS cabling: 21. Make sure any installed full-length expansion boards are seated in the retainer clip on the air baffle. 22. Install the access panel (on page 23). 23. Install the server into the rack. 24. Connect each power cord to the server. 25. Connect each power cord to the power source. 26. Power up the server (on page 21). 2U rack bezel option The 2U rack bezel helps prevent any unauthorized physical access to the server in the rack configuration.
Install the 2U rack bezel into the chassis, and then lock the 2U rack bezel with the key. HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: 1. Installing the Trusted Platform Module board. 2. Retaining the recovery key/password (on page 80). 3. Enabling the Trusted Platform Module (on page 80). Enabling the TPM requires accessing RBSU ("HP ROM-Based Setup Utility" on page 94).
• HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system. Installing the Trusted Platform Module board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
9. Install the TPM security rivet by pressing the rivet firmly into the system board. 10. Install the air baffle. 11. Install the PCI riser cage (on page 27). 12. Install the access panel (on page 23). 13. Install the server into the rack ("Installing the server into the rack" on page 35). 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (on page 21).
6. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation. CAUTION: When a TPM is installed and enabled on the server, data access is locked if you fail to follow the proper procedures for updating the system or option firmware, replacing the system board, replacing a hard drive, or modifying OS application TPM settings.
Cabling SAS hard drive cabling • SFF hard drive cabling: • SFF cabling, with optional drive cage: Cabling 82
• LFF hard drive cabling: Optical drive cabling Cabling 83
FBWC cabling • 8 or 16 drive SFF • 8 drive LFF • PCIe option Cabling 84
Depending on the server configuration, you may need to remove the primary PCI riser cage before cabling to a PCIe expansion board. Chipset SATA cable option With the chipset SATA cable option, the chipset SATA controller can be used with a single SATA hard drive that is installed in one hard drive bay of the SFF or LFF hard drive cage. • • When using the chipset SATA configuration, the following conditions apply: o Only drive bay 5 is enabled. The remaining drive bays are disabled.
WARNING: Eliminate the risk of electric shock by removing all AC power from the system before installing or replacing any non-hot-plug hardware option. Disconnect all power cords to completely remove power from the server. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. IMPORTANT: It is necessary to remove the PCI riser cage only if there is a full-length expansion board installed. 5.
9. Disconnect the SATA cable from the optical drive and the SATA connector on the system board. The optical bay is disabled with the chipset SATA cable option. 10. Connect the chipset SATA cable: a. Connect the chipset SATA cable connector to the chipset SATA controller port on the system board. The chipset SATA connector on the SATA cable is narrower than the chipset SATA controller port header on the system board. b.
17. Install the server in the rack ("Installing the server into the rack" on page 35). 18. Remove any installed hard drives ("Removing a hot-plug SAS or SATA hard drive" on page 53). 19. Install a SATA hard drive ("Installing a hot-plug SAS or SATA hard drive" on page 52) in hard drive bay 5. 20. Install hard drive blanks in any empty hard drive bays. 21. Connect each power cord to the server. 22. Connect each power cord to the power source. 23. Power up the server (on page 21). 24.
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
HP iLO enables and manages the Active Health System (on page 90) and also features Agentless Management. All key internal subsystems are monitored by HP iLO. SNMP alerts are sent directly by HP iLO regardless of the host operating system or even if no host operating system is installed. Using HP iLO, you can do the following: • Access a high-performance and secure Remote Console to the server from anywhere in the world.
The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components. The Agentless Management Service is available in the SPP, which is a disk image (.iso) that you can download from the HP website (http://www.hp.com/go/spp/download).
HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, boot the server using Intelligent Provisioning (on page 91).
Scripting Toolkit The Scripting Toolkit is a server deployment product that enables you to build an unattended automated installation for high-volume server deployments. The Scripting Toolkit is designed to support ProLiant BL, ML, DL, and SL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process. The Scripting Toolkit provides a flexible way to create standard server configuration scripts.
• Enables direct update of BMC firmware (HP iLO) For more information about HP SUM and to access the HP Smart Update Manager User Guide, see the HP website (http://www.hp.com/go/hpsum/documentation).
NOTE: The server may not support all the following examples. Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/support/rbsu).
WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis. Warning: The serial number should ONLY be modified by qualified service personnel. This value should always match the serial number located on the chassis. 5. Press the Enter key to clear the warning. 6.
ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: • If an optional controller is not installed, press F10 during boot. • If an optional controller is installed, when the system recognizes the controller during POST, press F5. For optimum performance, the minimum display settings are 1024 × 768 resolution and 16-bit color.
For more information, see the Download drivers and software page for the server. To access the server-specific page, enter the following web address into the browser: http://www.hp.com/support/ For example: http://www.hp.com/support/dl360g6 Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic.
Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media. If you are installing an Intelligent Provisioning-supported OS, use Intelligent Provisioning (on page 91) and its Configure and Install feature to install the OS and latest supported drivers.
HP Operating Systems and Virtualization Software Support for ProLiant Servers For information about specific versions of a supported operating system, see the HP website (http://www.hp.com/go/ossupport). HP Technology Service Portfolio HP Technology Services offers a targeted set of consultancy, deployment, and service solutions designed to meet the support needs of the most business and IT environments.
Troubleshooting Troubleshooting resources The HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, select a language: • English (http://www.hp.com/support/ProLiant_TSG_v1_en) • French (http://www.hp.com/support/ProLiant_TSG_v1_fr) • Spanish (http://www.hp.
Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • • • • Do not attempt to recharge the battery.
Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.
Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation. Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.
Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: • Avoid hand contact by transporting and storing products in static-safe containers.
Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F) Shipping -30°C to 50°C (-22°F to 122°F) Storage -30°C to 60°C (-22°F to 140°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed.
HP 460 W CS HE Power Supply (92%) specifications Specification Value Input requirements Rated input voltage 100 to 120 VAC, 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 5.5 A at 100 VAC 2.
Rated input current 8.9 A at 100 VAC 4.
Maximum peak power 750 W HP 1200 W CS HE Power Supply (90%) specifications Specification Value Input requirements Rated input voltage 100 to 120 VAC, 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 9.1 A at 100 VAC 6.
Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error messages • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For United States and worldwide contact information, see the Contact HP website (h
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog. Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits.
Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair). Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto. OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça.
Technical support 120
Technical support 121
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDR double data rate FBWC flash-backed write cache IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log ISEE Instant Support Enterprise Edition Acronyms and abbreviations 122
LFF large form-factor NMI non-maskable interrupt NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power-On Self Test PSP ProLiant Support Pack RBSU ROM-Based Setup Utility RDIMM Registered Dual In-line Memory Module RDP Rapid Deployment Pack SAS serial attached SCSI SATA serial ATA SELV separated extra low voltage SFF small form-factor Acronyms and abbreviations 123
SIM Systems Insight Manager TMRA recommended ambient operating temperature TPM trusted platform module UDIMM Unregistered Dual In-Line Memory Module UID unit identification UPS uninterruptible power system USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 124
Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
Index A AC power supply 111, 112, 113 access panel 22, 23 Advanced ECC memory 49, 50, 95 air baffle 29 Array Configuration Utility (ACU) 96 ASR (Automatic Server Recovery) 98 authorized reseller 114 auto-configuration process 94 Automatic Server Recovery (ASR) 98 B battery 102, 107 BIOS upgrade 89, 97 blue screen event 16 boot options 95 BSMI notice 106 buttons 7 C cable management arm 23, 35 cables 82, 104 cabling 82, 83 Canadian notice 104 capacitor pack 55 Care Pack 31, 100 Change Control 100 Chinese n
H hard drive bays 7 hard drive cage 68 hardware options installation 35, 39 health driver 98 health LEDs 8 help resources 114 hot-plug fans 19, 23 hot-plug SAS hard drive options 52 HP Insight Diagnostics 92 HP Insight Remote Support software 100 HP Smart Update Manager overview 89, 93 HP technical support 100, 114 I identification number 103 iLO (Integrated Lights-Out) 89 IML (Integrated Management Log) 89, 91 Insight Diagnostics 92, 99 installation services 31 installation, server options 35, 39 installi
rear panel components 12 rear panel LEDs 12 rear panel, accessing 23 redundant ROM 98 registering the server 38 regulatory compliance notices 103, 105 removing a hot-plug SAS hard drive 53 removing the access panel 22 required information 114 retaining the recovery key/password 80 ROM redundancy 98 ROMPaq utility 89, 97, 98 updating the system ROM 98 USB connectors 7 USB support 98 utilities 89, 96 utilities, deployment 89, 93, 94 S warnings 34 website, HP 114 safety considerations 34 SAS and SATA devic
