HP ProLiant DL380 Generation 4 Server Maintenance and Service Guide May 2006 (Eighth Edition) Part Number 359226-008
© Copyright 2004-2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S.
Contents Illustrated parts catalog ................................................................................................................. 6 Customer self repair................................................................................................................................... 6 Mechanical components (SCSI model) ......................................................................................................... 7 System components (SCSI model) .................................
Power supply blank ....................................................................................................................... 48 Hot-plug fan.................................................................................................................................. 49 PCI Hot Plug expansion board ........................................................................................................ 50 PCI Hot Plug expansion slot cover......................................................
System maintenance switch............................................................................................................. 79 NMI switch ................................................................................................................................... 80 Chassis ID switch........................................................................................................................... 80 DIMM slots .........................................................................
Illustrated parts catalog In this section Customer self repair ................................................................................................................................. 6 Mechanical components (SCSI model) ........................................................................................................ 7 System components (SCSI model) ...............................................................................................................
Mechanical components (SCSI model) Item Description Original spare part number Modified spare part number Customer self repair 1 Access panel 359244-001 — Yes 2 Front bezel 359245-001 — Yes 3 Tape drive blank 367666-001 — Yes 4 Hard drive blank 122759-001 — Yes 5 Diskette drive slot cover (see "Plastics Kit," Item 28k) — — 6 Power supply blank 359246-001 — Yes Illustrated parts catalog 7
System components (SCSI model) Item Description Original spare part number Modified spare part number Customer self repair System components 7 Hot-plug fan, 60 mm 289544-001 — Yes 8 Front fan bracket, 6 bay 371148-001 — Yes 9 Rear fan bracket, 2 bay 289558-001 — Yes 10 Hot-plug power supply, 400 W 338022-001‡ See requirement 406393-001 Yes 11 PCI riser cages — — — a) PCI riser cage, with non-hotplug PCI-X (standard) 359248-001‡ See requirement 411020-001 Yes b) PCI riser c
Item Description Original spare part number Modified spare part number Customer self repair e) 2.8-GHz Intel® Xeon™ 399132-001 — Yes 379427-001 — Yes 399764-001 — Yes 379428-001 — Yes 379429-001 — Yes 379430-001 — Yes 399133-001 — Yes 403934-001 — Yes 2-MB L2 cache* ** f) 3.0-GHz Intel® Xeon™ 2-MB L2 cache* ** g) 3.0-GHz Intel® Xeon™ 2-MB L2 cache LV* ** h) 3.2-GHz Intel® Xeon™ 2-MB L2 cache* ** i) 3.4-GHz Intel® Xeon™ 2-MB L2 cache* ** j) 3.
Item Description Original spare part number Modified spare part number Customer self repair 22 DVD-ROM drive, removable slimline, 8X* 268795-001‡ See requirement 397928-001 Yes SCSI cable kit* 289567-001 — — a) SCSI cable, short, 68 pin — — Yes b) SCSI cable, long, 68 pin — — Yes c) System cable, SCSI, 50 pin — — Yes Signal cable kit* 228518-001 — — a) Power button/LED board cable, 14 pin — — Yes b) PCI hot-plug LED board cable — — Yes Miscellaneous cable kit 366063-00
Item Description Original spare part number Modified spare part number Customer self repair 30 DVD/CD-ROM drive ejector assembly* 371114-001 — Yes 31 PCI expansion board ejector* 359261-001 — Yes 32 Battery, 3.
If your unit contains a part that is labelled with the Original Spare number, please order the Original Spare as the replacement part in the EU. In this case either the Original Spare or the Modified Spare may be shipped which will not affect performance or functionality of the unit. §Directive 2002/95/EC restricts the use of lead, mercury, cadmium, hexavalent chromium, PBBs and PBDEs in electronic products.
System components (SAS model) Item Description Original spare part number Modified spare part number Customer self repair System component 6 Hot-plug fan, 60 mm 289544-001 — Yes 7 Front fan bracket, 6 bay 371148-001 — Yes 8 Rear fan bracket, 2 bay 289558-001 — Yes 9 Hot-plug power supply, 400 W 338022-001‡ See requirement 406393-001 Yes 10 PCI riser cages — — — a) PCI riser cage, with nonhot-plug PCI-X (standard) 359248-001‡ See requirement 411020-001 Yes b) PCI riser cage
Item Description Original spare part number Modified spare part number Customer self repair g) 3.0-GHz Intel® Xeon™ 2-MB L2 cache LV* ** 399764-001 — Yes h) 3.2-GHz Intel® Xeon™ 2-MB L2 cache* ** 379428-001 — Yes i) 3.4-GHz Intel® Xeon™ 2MB L2 cache* ** 379429-001 — Yes j) 3.6-GHz Intel® Xeon™ 2MB L2 cache* ** 379430-001 — Yes k) 3.8-GHz Intel® Xeon™ 2-MB L2 cache* ** 399133-001 — Yes l) 2.
Item Description Original spare part number Modified spare part number Customer self repair 22 Signal cable kit* 228518-001 — — a) Power button/LED board cable, 14 pin — — Yes b) PCI hot-plug LED board cable — — Yes Miscellaneous cable kit* 366063-001 — — a) Diskette drive cable* — — Yes b) CD multibay adaptor cable* — — Yes c) USB cable and connector* — — Yes 359254-001 — Yes Hardware kit* 228527-001 — — a) Screws, T-15, flat-head — — Yes b) Expansion slot cover
Item Description Original spare part number Modified spare part number Customer self repair 31 Return kit, pack box, and cushions* 289545-001 — Yes 32 T-15 Torx screwdriver* 199630-001 — Yes Memory 33 DIMM, 512 MB, registered DDR2 SDRAM* 359241-001‡ See requirement 413384-001 Yes 34 DIMM, 1 GB, registered DDR2 SDRAM* 359242-001‡ See requirement 413385-001 Yes 35 DIMM, 2 GB, registered DDR2 SDRAM* 359243-001‡ See requirement 413386-001 Yes 36 DIMM, 2 GB, registered DDR2 dual-ra
Removal and replacement procedures In this section Introduction ........................................................................................................................................... 17 Required tools........................................................................................................................................ 17 Safety considerations..............................................................................................................................
WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • Unplug the power cord from the power supply to disconnect power to the equipment. • Do not route the power cord where it can be walked on or pinched by items placed against it.
Extend the server from the rack 1. Pull down the quick release levers on each side of the server to release the server from the rack. 2. Extend the server on the rack rails until the server rail-release latches engage. WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack.
Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. IMPORTANT: If installing a hot-plug device, it is not necessary to power down the server. 1. Back up the server data. 2.
Access the product rear panel Cable management arm with left-hand swing To access the server rear panel, open the cable management arm. To close the cable management arm, reverse this procedure. Cable management arm with right-hand swing NOTE: To access some components, you may need to remove the cable management arm. To access the product rear panel components, open the cable management arm. 1. Power down the server (on page 20). 2. Swing open the cable management arm. 3.
To close the cable management arm, reverse this procedure. Non-hot-plug procedures Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: 1.
DVD/CD-ROM drive ejector assembly To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). 4. Remove the DVD/CD-ROM drive, if installed ("DVD/CD-ROM drive" on page 22). 5. Remove the diskette drive ("Diskette drive option" on page 24). 6. Remove the ejector lever. 7.
Diskette drive option To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). 4. Remove the diskette drive.
3. Remove the two screws and detach the front bezel. To replace the component, reverse the removal procedure. Front fan bracket To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). 4. Remove the front fan bracket. 5.
Rear fan bracket To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 4. Remove the PCI riser cage. 5.
• Recovery of cached data from a failed server ("Recovering data from the battery-backed write cache" on page 29) CAUTION: Do not detach the cable that connects the battery pack to the cache module. Detaching the cable causes any unsaved data in the cache module to be lost. Smart Array 6i cache module To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20).
7. Disconnect the cable. To replace the component, reverse the removal procedure. CAUTION: To prevent damage to the cache module during installation, be sure the cache module is fully inserted before pressing down. Battery-backed write cache battery pack To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3.
6. Remove the BBWC enabler, also known as the battery pack. To replace the component, reverse the removal procedure. IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack. This process might take up to four hours.
• 6. Install the BBWC into an empty BBWC DIMM socket on any Smart Array 641 or 642 Controller in the recovery server. Power up the recovery server. A 1759 POST message is displayed, stating that valid data was flushed from the cache. This data is now stored on the drives in the recovery server. You can now transfer the drives (and controller, if one was used) to another server. PCI riser cage door latch To remove the component: 1.
PCI riser cage To remove the component: 1. Power down the server (on page 20). 2. Extend the server from the rack, if applicable ("Extend the server from the rack" on page 19). 3. Remove the access panel ("Access panel" on page 22). CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 4. Disconnect any internal or external cables connected to any existing expansion boards. 5.
6. Unlock the PCI retaining clip. 7. Remove the expansion board. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. To replace the component, reverse the removal procedure. Expansion slot cover To remove the component: 1. Power down the server (on page 20). 2.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 5. Remove the expansion slot cover. To replace the component, reverse the removal procedure. Expansion board ejector/divider NOTE: This component is available only with the optional, hot-plug PCI riser cage. To remove the component: 1. Power down the server (on page 20). 2.
5. Remove the expansion board ejector/divider. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. To replace the component, reverse the removal procedure. PCI slot release lever To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3.
7. Remove the PCI slot release lever. To replace the component, reverse the removal procedure. PCI lightpipe and cover NOTE: This component is available only with the optional, hot-plug PCI riser cage. To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). 4. Remove the PCI lightpipe cover.
5. Slide the lightpipe out of the chassis. To replace the component, reverse the removal procedure. Power converter module To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). 4. Remove the front fan bracket ("Front fan bracket" on page 25).
NOTE: Cables are removed for clarity. To replace the component, reverse the removal procedure. Power button/LED board To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the front bezel. 4. Remove the access panel ("Access panel" on page 22). 5. Remove the BBWC battery pack. NOTE: This feature applies only to SCSI models. 6.
DIMMs To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). NOTE: The server ships with at least two DIMMs installed in DIMM slots 1A and 2A. 4. Remove the DIMM. CAUTION: Be sure to install DIMMs in the proper configuration. Refer to the Documentation CD.
PPM To remove the component: 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). NOTE: The appearance of compatible PPMs may vary. 4. Remove the PPM. IMPORTANT: PPM slots must be populated when processors are installed. If PPM slots are not populated, the server halts during POST or does not boot.
5. Open the processor retaining bracket. CAUTION: To prevent thermal instability and damage to the server, do not separate the processor from the heatsink. The processor, heatsink, and retaining clip make up a single assembly. 6. Remove the processor and heatsink assembly. CAUTION: To prevent possible server malfunction and damage to the equipment, do not mix single- and dual-core processors or processors with different speeds or cache sizes.
IMPORTANT: If upgrading processor speed, update the system ROM before installing the processor. IMPORTANT: Processor socket 1 and PPM slot 1 must be populated at all times or the server does not function properly. IMPORTANT: PPM slots must be populated when processors are installed. If PPM slots are not populated, the server halts during POST or does not boot. IMPORTANT: If you replace a failed processor or processors, clear the status log in RBSU after powering up the server.
5. Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. System board To remove the component: 1. Power down the server (on page 20). 2.
12. Identify the alignment keys and keyhole locations, 1 through 4. 13. Loosen the system board thumbscrew. 14. Remove the system board. 15. Remove the rear fan bracket. IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU ("Re-entering the server serial number and product ID" on page 43). To replace the component, reverse the removal procedure.
should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis. 4. Press the Enter key to clear the warning. 5. Enter the serial number and press the Enter key. 6. Select Product ID. 7. Enter the product ID and press the Enter key. 8. Press the Esc key to close the menu. 9. Press the Esc key to exit RBSU. 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.
NOTE: The server ships standard with five hard drive blanks. To replace the blank, slide the blank into the bay until it locks into place. Hot-plug SAS hard drive To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations (on page 87). 2. Back up all server data on the hard drive. 3.
SAS hard drive blank To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To replace the blank, slide the blank into the bay until it locks into place. Universal hot-plug tape drive NOTE: This feature applies only to SCSI models.
Tape drive blank NOTE: This feature applies only to SCSI models. To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Reach underneath and squeeze the middle of the tape drive blank. 2. Pull the blank out of the bay. To replace the blank, slide the blank into the bay until it locks into place.
3. Remove the hot-plug power supply. To replace the component: WARNING: To reduce the risk of electric shock or damage to the equipment, do not connect the power cord to the power supply until the power supply is installed. 1. Slide the hot-plug power supply into the power supply bay. 2. Connect the power cord to the power supply. 3. Install the cable management arm, if removed. ("Access the product rear panel" on page 21) 4.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. To replace the blank, slide the blank into the bay until it locks into place. Hot-plug fan WARNING: To reduce the risk of electric shock, personal injury, and damage to the equipment: • Do not attempt to service any parts of the equipment other than those specified in the following procedure.
4. Remove the non-functioning fan. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. For more information, refer to the fan locations table ("Identifying hot-plug fans" on page 90). To replace the component, reverse the removal procedure.
3. Open the PCI riser cage door. 4. Press the PCI Hot Plug button ("Internal PCI Hot Plug LEDs and button" on page 90) to remove power from the slot. When the green power LED on the slot stops flashing, power has been removed from the slot. 5. Unlock the PCI retaining clip. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed.
6. Remove the expansion board. To replace the component, reverse the removal procedure. PCI Hot Plug expansion slot cover NOTE: Hot-plug functionality is supported only under Microsoft® Windows® 2000 and Windows® 2003. Hotplug drivers are not required. To remove the component: CAUTION: If the operating system installed on the server does not support PCI Hot Plug functionality, power down the server (on page 20) before removing expansion boards. 1.
4. Press the PCI Hot Plug button ("Internal PCI Hot Plug LEDs and button" on page 90) to remove power from the slot. When the green power LED on the slot stops flashing, power has been removed from the slot. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. 5. Remove the expansion slot cover. To replace the component, reverse the removal procedure.
Cabling In this section Cabling................................................................................................................................................. 54 SAS model cabling................................................................................................................................. 54 SCSI model cabling ................................................................................................................................
NOTE: If storage devices are connected to both the internal (1I) and external (1E) SAS connectors, the SAS controller recognizes only the devices connected to the internal connector. To attach devices to the external connector, disconnect the internal connector. Refer to the documentation that documentation that ships with the controller. Item Description 1 SAS connector 1 2 SAS connector 2 USB cabling The USB cable connects the front panel USB connector to the SAS backplane.
DVD/CD-ROM drive cabling Item Cable description 1 DVD/CD-ROM drive cable 2 DVD/CD-ROM drive system cable Diskette drive cabling Item Cable description 1 Diskette drive cable 2 Diskette drive system cable Cabling 56
Power button/LED cabling The power button/LED cable connects the power button/LED board to the SAS backplane. Optional PCI Hot Plug backplane cabling The server contains a PCI Hot Plug backplane that is part of the PCI Hot Plug option and provides hot-plug capability for two expansion slots. A ribbon cable connects the PCI Hot Plug backplane to the riser board.
RILOE II cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD. Internal power cabling Item Description 1 System power cable 2 Power supply signal cable 3 SAS power cable SCSI model cabling IMPORTANT: If a simplex or duplex cabling configuration is not cabled correctly, the SCSI configuration error LED will illuminate.
NOTE: The server ships with two identical short SCSI cables. Two optional long SCSI cables may be obtained for PCI Array Controllers. One optional terminator board may be obtained to support duplex SCSI configurations. Embedded simplex SCSI cabling In the embedded simplex cabling configuration, the embedded Smart Array 6i Controller controls up to six hard drives through one SCSI bus. The server ships standard with this configuration. NOTE: The short SCSI cables are identical.
NOTE: This specific cabling configuration does not support external VHDCI. NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. NOTE: The short SCSI cables are identical. Item Component description SCSI IDs managed 1 Short SCSI cable 0, 1 2 Short SCSI cable 2, 3, 4, 5 3 Optional terminator board N/A Refer to "Installing the SCSI terminator board (on page 63)" for SCSI terminator board installation procedures.
NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Component description SCSI IDs managed 1 Optional long SCSI cable 0, 1, 2, 3, 4, 5 2 Short SCSI cable used to jumper the two SCSI buses together N/A PCI duplex SCSI cabling In the PCI duplex cabling configuration, an optional PCI array controller controls up to six hard drives through two SCSI buses: one bus with up to two drives and one bus with up to four drives.
NOTE: This specific cabling configuration does not support external VHDCI. NOTE: Optional SCSI terminator board and optional long SCSI cables are available in the SCSI Configuration Option Kit. Item Component description SCSI IDs managed 1 Optional long SCSI cable 0, 1 2 Short SCSI cable 2, 3, 4, 5 3 Optional terminator board N/A NOTE: This specific cabling configuration supports external VHDCI.
Item Component description SCSI IDs managed 3 Optional terminator board N/A Refer to "Installing the SCSI Terminator Board (on page 63)" for SCSI terminator board installation procedures. Installing the SCSI terminator board 1. Power down the server (on page 20). 2. Extend or remove the server from the rack ("Extend the server from the rack" on page 19, "Remove the server from the rack" on page 20). 3. Remove the access panel ("Access panel" on page 22). 4.
5. Remove the SCSI terminator board. USB cabling The USB cable connects the front panel USB connector to the SCSI backplane.
DVD/CD-ROM drive cabling Item Cable description 1 DVD/CD-ROM drive cable 2 DVD/CD-ROM drive system cable Diskette drive cabling Item Cable description 1 Diskette drive cable 2 Diskette drive system cable Cabling 65
Power button/LED cabling The power button/LED cable connects the power button/LED board to the SCSI backplane. Optional PCI Hot Plug backplane cabling The server contains a PCI Hot Plug backplane that is part of the PCI Hot Plug option and provides hot-plug capability for two expansion slots. A ribbon cable connects the PCI Hot Plug backplane to the riser board.
RILOE II cabling The 30-pin Remote Insight cable ships with the RILOE II cable kit. For more information, refer to the Remote Insight Lights-Out Edition II User Guide on the Documentation CD.
External storage cabling The external VHDCI SCSI connector (port 1) can only be used in the following SCSI configurations: • Embedded simplex • PCI simplex • PCI duplex • Mixed duplex (one of two configuration options) For more information, refer to "Mixed duplex SCSI cabling ("PCI duplex SCSI cabling" on page 61)".
Diagnostic tools In this section Troubleshooting resources ....................................................................................................................... 69 Array Diagnostic Utility ........................................................................................................................... 69 Automatic Server Recovery ...................................................................................................................... 69 HP Insight Diagnostics........
ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.
HP Systems Insight Manager HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices. IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors, SAS and SCSI hard drives, and memory modules.
The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified pointand-click and drag-and-drop operations that enable you to deploy target servers, including server blades, remotely. It enables you to perform imaging or scripting functions and maintain software images. For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp).
System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features: • Works offline and online • Supports Microsoft® Windows NT®, Windows® 2000, Windows Server™ 2003, Novell Netware, and Linux operating systems IMPORTANT: This utility supports operating systems that may not be supported by the server.
Component identification In this section Front panel components .......................................................................................................................... 75 Front panel LEDs and buttons ................................................................................................................... 76 Rear panel components...........................................................................................................................
Front panel components Item SCSI model (top) SAS model (bottom) 1 Hard drive bays Hard drive bays 2 USB port USB port 3 Bay for tape drive or hard drive with tape drive blank — 4 Diskette drive bay Diskette drive bay 5 DVD/CD-ROM drive DVD/CD-ROM drive Component identification 75
Front panel LEDs and buttons Item Description Status 1 Internal health LED Green = Normal Amber = System degraded. Refer to system board LEDs to identify component in degraded state. Red = System critical. Refer to system board LEDs to identify component in critical state.
Rear panel components Item Description Color 1 • Hot-plug or non-hot-plug PCI-X expansion slot 3, 64 bit/100 MHz, bus B N/A • PCI Express x4 slot 2, bus B* • Hot-plug or non-hot-plug PCI-X expansion slot 2, 64 bit/100 MHz, bus B • PCI Express x4 slot 1, bus A* 2 N/A 3 Non-hot-plug PCI-X expansion slot 1, 64 bit/133 MHz, bus A N/A 4 Serial connector Teal 5 iLO connector N/A 6 Mouse connector Green 7 Power cord connector N/A 8 Keyboard connector Purple 9 NIC 1 connector N/A
Rear panel LEDs and buttons Item Description LED Color Status 1 PCI Hot Plug fault LED (slot 3)* Amber On = Expansion board failed Off = Normal 2 PCI Hot Plug power LED (slot 3)* Green On = Power is applied to the slot Flashing = Power is cycling Off = Power is not applied to the slot 3 PCI Hot Plug fault LED (slot 2)* Amber On = Expansion board failed Off = Normal 4 PCI Hot Plug power LED (slot 2)* Green On = Power is applied to the slot Flashing = Power is cycling Off = Power is not appli
System board components Item Description Item Description 1 Smart Array 6i Cache Module Option* 12 Diskette drive system connector 2 Chassis ID switch 13 DIMM slots (1-6) 3 System maintenance switch 14 Power supply signal connector 4 PPM slot 2 15 Fan 6 connector 5 PCI riser cage connector 16 System power connector 6 SCSI connector (port 2)* 17 PPM slot 1 7 Fan 3 connector 18 Processor socket 1 8 DVD/CD-ROM drive system connector 19 Processor socket 2 9 Fan 4 connector
Position Default Function S5 Off Off = No function On = Clears power-on password and administrator password. S6 Off Off = No function On = Clear NVRAM. When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur.
Item Description 1 DIMM slot 1A 2 DIMM slot 2A 3 DIMM slot 3B 4 DIMM slot 4B 5 DIMM slot 5C 6 DIMM slot 6C SCSI backplane components Item Description 1 Power button/LED connector 2 SCSI connector (port 2) 3 DVD/CD-ROM drive connector 4 SCSI connector (port 1) 5 Diskette drive connector 6 Power connector 7 USB connector 8 Diskette drive system connector 9 SCSI connector (used with a jumper cable in simplex mode or terminator board in duplex mode) 10 DVD/CD-ROM drive system
SAS backplane components Item Description 1 Power button/LED connector 2 DVD/CD-ROM drive connector 3 DVD/CD-ROM drive system connector 4 SAS connector 5 Diskette drive system connector 6 Diskette drive connector 7 SAS connector 8 Power connector 9 USB connector System board LEDs Component identification 82
Item LED description Status 1 PPM 2 failure Amber = PPM failed Off = Normal 2 Overtemperature Amber = Cautionary or critical temperature level detected Off = Temperature OK 3 Riser interlock Amber = PCI riser cage not seated Off = PCI riser cage is seated 4 Fan failure LED Off = Fan is not powered Green = Normal Amber = Failure 5 DIMM 6C failure Amber = Memory failed* Off = Normal 6 DIMM 5C failure Amber = Memory failed* Off = Normal 7 DIMM 4B failure Amber = Memory failed* Off = Norm
The front panel health LEDs indicate only the current hardware status. In some situations, HP SIM may report server status differently than the health LEDs because the software tracks more system attributes. System LED and color Internal health LED color Status Processor failure, socket X (amber) Red One or more of the following conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported.
SCSI backplane LEDs Item LED description 1 SCSI configuration Status On = Simplex Off = Duplex 2 SCSI configuration error On = SCSI cabling or terminator configuration is incorrect Off = SCSI cabling or terminator configuration is correct Hot-plug SCSI hard drive LEDs Component identification 85
Item LED description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 On = Drive is part of an array and is currently working. Online status Flashing = Drive is actively online. Off = Drive is offline.
Activity LED (1) Online LED Fault LED (2) (3) Interpretation Off Off One or more of the following conditions may exist: Off • The drive is not configured as part of an array • The drive is configured as part of an array, but it is a replacement drive that is not being accessed or being rebuilt yet • The drive is configured as an online spare If the drive is connected to an array controller, you may replace the drive online.
Online/activity LED Fault/UID LED (green) (amber/blue) Interpretation Flashing regularly (1 Hz) Do not remove the drive. Removing a drive may terminate the current operation and cause data loss. Amber, flashing regularly (1 Hz) The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the risk of data loss, do not replace the drive until the expansion or migration is complete.
PCI riser cage LED CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. Status On = AC power connected Off = AC power disconnected Remote management connector The 30-pin remote management connector, located on the PCI riser cage, is used to cable the Remote Insight Lights-Out Edition II option.
Internal PCI Hot Plug LEDs and button NOTE: Hot-plug LEDs are available only with the optional hot-plug PCI riser cage. Item Description Status 1 Fault LED (Amber) On = Expansion board failed. Off = Normal 2 Power LED (Green) On = Power is applied to the slot. Flashing = Power is cycling. Off = Power is not applied to the slot.
Item Description Configuration 2 Fan 2 Primary 3 Fan 3 Redundant 4 Fan 4 Primary 5 Fan 5 Primary 6 Fan 6 Primary 7 Fan 7 Primary 8 Fan 8 Redundant Hot-plug fan LED Status Green = Operating normally Amber = Failed Off = No power Component identification 91
Power converter module LED Status Amber = Failed Off = Operating normally Battery-backed write cache LEDs NOTE: This feature applies only to SCSI models. Item LED color 1 Amber 2 Green For LED status information, refer to "Battery-backed write cache LED statuses (on page 93).
Battery-backed write cache LED statuses NOTE: This feature applies only to SCSI models. Server status LED status Battery module status Server is on and has normal run time Green = On Fast charging Green = Flashing The microcontroller is waiting for communication from the host controller. Green = Off The battery is fully charged. Amber = On A short exists in the connection of one or more of the three button cells within the battery module.
Specifications In this section Server specifications ............................................................................................................................... 94 Environmental specifications .................................................................................................................... 94 Hot-plug power supply calculations .......................................................................................................... 95 DDR2 SDRAM DIMM specifications....
Specification Value Shipping -30°C to 50°C (-22°F to 122°F) Storage -40°C to 70°C (-40°F to 158°F) Maximum wet bulb temperature 28°C (82.4°F) Relative humidity (noncondensing)** Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. ** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F).
Specification Value High 500 Kb/s Low 250 Kb/s Bytes/sector 512 Sectors per track (high/low) 18/9 Tracks per side (high/low) 80/80 Access times Track-to-track (high/low) 3 ms/6 ms Average (high/low) 169 ms/94 ms Setting time 15 ms Latency average 100 ms Cylinders (high/low) 80/80 Read/write heads 2 CD-ROM drive specifications Specification Value Disk formats CD-ROM (modes 1 and 2); mixed mode (audio and data combined); CD-DA; Photo CD (single/multiple-session), CD-XA ready; CDi re
Specification Value Laser parameters Type Semiconductor laser GaAs Wave length 700 ± 25 nm Divergence angle 53.5° ± 1.5° Output power 0.
Specification Value Laser parameters Type Semiconductor laser GaAs Wave length 700 ± 25 nm Divergence angle 53.5° ± 1.5° Output power 0.14 mW Operating conditions Temperature 5°C to 45°C (41°F to 118°F) Humidity 5% to 90% Ultra320 SCSI hard drive specifications Item 36.4-GB Ultra320 SCSI drive 72.8-GB Ultra320 SCSI drive 72.8-GB Ultra320 SCSI drive 146.8-GB Ultra320 SCSI drive Capacity 36,419.6 MB 72,837.2 MB 72,837.2 MB 146,815.74 MB Height 1.0 in (One-third height) 1.
Acronyms and abbreviations ABEND abnormal end ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System DDR double data rate DIMM dual inline memory module IDE integrated device electronics iLO Integrated Lights-Out IML Integrated Management Log LED light-emitting diode NMI non-maskable interrupt NVRAM non-volatile memory Acronyms and abbreviations 99
ORCA Option ROM Configuration for Arrays PCI peripheral component interface PCI Express peripheral component interconnect express PCI-X peripheral component interconnect extended POST Power-On Self Test PPM processor power module RBSU ROM-Based Setup Utility RDP Remote Desktop Protocol RILOE II Remote Insight Lights-Out Edition II SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SDRAM synchronous dynamic RAM SNMP Simple Network Management Protocol Acronyms and abbr
UID unit identification USB universal serial bus VHDCI very high density cable interconnect Acronyms and abbreviations 101
Index A AC power supply 78 ADU (Array Diagnostic Utility) 69 Altiris Deployment Solution 71 Altiris eXpress Deployment Server 71 Array Diagnostic Utility (ADU) 69 ASR (Automatic Server Recovery) 69, 99 Automatic Server Recovery (ASR) 69, 99 Autorun menu 72 B battery 41, 80 BIOS upgrade 72 blue screen event 80 buttons 74, 76, 78, 90 C cables 54 cabling 54, 56, 57, 58, 59, 60, 61, 63, 64, 65, 66, 67 cautions 17 CD ejector assembly 23 CD-ROM drive 22, 23, 56, 96 chassis ID switch 80 component identification
iLO connector 77 IML (Integrated Management Log) 70 Insight Diagnostics 70 Integrated Lights-Out (iLO) 71, 99 Integrated Management Log (IML) 70 internal health LED 76, 83 K keyboard connector 77 L LEDs 74 LEDs, hard drive 85, 86, 87 M management tools 69 mechanical components 7, 12 memory 38 memory dump 80 memory slot LEDs 82 memory slots 80 mouse connector 77 N network connector LEDs 78 NIC connectors 77, 87 NIC LEDs 76 NMI switch 80 O Online ROM Flash Component Utility 73 online spare memory LED 82
SmartStart, overview 72 specifications 94, 95, 96, 97 specifications, environmental 94 specifications, server 94, 95, 98 static electricity 17 Survey Utility 70 system board components 77 system board LEDs 82, 83 system components 8, 13 system maintenance switch 77, 79, 80 system power LED 76 Systems Insight Manager 71 T telco racks 18, 20 temperature, overtemperature LED 82, 86 troubleshooting 69 U UID LEDs 74, 76, 78 USB connectors 64, 87 USB devices 64 utilities, deployment 71, 72 V VHDCI SCSI connect
