b Startup Guide Compaq Notebook Series Document Part Number: 370700-001 June 2004 This guide explains how to set up your notebook and begin using it. It also provides battery pack, power management, and troubleshooting information.
© Copyright 2004 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Contents 1 Getting Started with Your Notebook Important Safety Information. . . . . . . . . . . . . . . . . . . . . . 1–1 Identifying Parts of the Notebook . . . . . . . . . . . . . . . . . . 1–2 Front Panel and Right Panel Components. . . . . . . . . 1–3 Left Panel and Back Panel Components . . . . . . . . . . 1–4 Bottom Panel Components . . . . . . . . . . . . . . . . . . . . 1–5 Status Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Setting Up Your Notebook. . . . . . . . . . . .
Contents Using CDs or DVDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . To Play DVD Movies . . . . . . . . . . . . . . . . . . . . . . . . To Write to DVD Media (Select Models Only) . . . . To Connect a TV to Your Notebook (Select Models Only). . . . . . . . . . . . . . . . . . . . . . . . . 2–7 2–7 2–7 2–8 3 Battery Packs and Power Management Using Battery Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . To Respond to a Low-Battery Warning . . . . . . . . . .
1 Getting Started with Your Notebook Important Safety Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. For more information, refer to the Reference Guide on the Documentation CD provided with your product. WARNING: To reduce the risk of electric shock or damage to your equipment: Plug the power cord into an electrical outlet that is easily accessible at all times.
Getting Started with Your Notebook Ä CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. In Australia, the notebook must be connected to the Telecommunication Network through a line cord that meets the requirements of ACA Technical Standard TS008. When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons.
Getting Started with Your Notebook Front Panel and Right Panel Components 1 Main status lights (left to right): 6 Notebook open/close latch power mode, hard drive activity, and battery 2 TouchPad, scroll pad, Click 7 CD-ROM, DVD, or other drive buttons, and an on-off button 3 Power button: turns the notebook 8 Battery pack on and off 4 Keyboard status lights 9 Wireless on-off button and indicator light (select models only) 5 One-Touch buttons Startup Guide - Hard drive 1–3
Getting Started with Your Notebook Left Panel and Back Panel Components 1 AC adapter jack 7 RJ-11 jack: connects the modem cable 2 Universal serial bus (USB) ports 8 PC Card and CardBus slot and button (select models only; location varies by model) 3 RJ-45 jack: connects a network cable 4 S-Video out jack (select models only) 9 IEEE 1394 port (select models only) - Audio jacks (left to right): external microphone, audio out (headphones) 5 External monitor port q Volume control 6 Cable lock slot
Getting Started with Your Notebook Bottom Panel Components 1 Hard drive 4 Reset button 2 Battery latch 5 Mini PCI cover (no user parts inside) 3 RAM (memory) cover Ä CAUTION: To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your notebook by the governmental agency that regulates wireless devicesgin your country. If you install a device and then receive a warning message, remove the device to restore notebook functionality.
Getting Started with Your Notebook Status Lights The notebook includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the main status lights on the front of the notebook. 1 Power mode ■ ■ ■ On: Notebook is on (even if the display is off). Blinking: Notebook is in Standby. Off: Notebook is off or in Hibernation. 2 Hard drive activity On: Notebook is accessing the hard drive.
Getting Started with Your Notebook The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1 Caps Lock On: Caps Lock is active. 2 Num Lock On: Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3 Keypad Lock On: The embedded keypad is active (Fn+F8). Num Lock must also be on to activate the numeric keys. Otherwise, cursor control is active (as marked on an external keyboard).
Getting Started with Your Notebook Setting Up Your Notebook Å WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.compaq.com/ergo and on the hard drive or on the Documentation CD that is included with the product.
Getting Started with Your Notebook Step 2: Connect AC Power Ä CAUTION: Use only the AC adapter included with your notebook (or other approved adapter that meets the power requirements of the notebook). Using the wrong AC adapter could damage the notebook or adapter, cause data loss, and may void your warranty. 1. Plug the AC adapter into the notebook. 2. Connect the power cord to the AC adapter. 3. Plug the power cord into a wall outlet. The notebook battery starts charging.
Getting Started with Your Notebook Step 3: Connect a Phone Line 1. Make sure the telephone line is an analog line, sometimes called a data line. (Do not use a digital line.) 2. Connect the telephone cord (RJ-11) into a telephone jack. 3. Plug the other end of the telephone cord into the RJ-11 modem jack on the notebook. For details about using the modem, including AT commands, see the Documentation CD included with your notebook.
Getting Started with Your Notebook Step 4: Turn On the Notebook Press the power button above the left side of the keyboard. The notebook boots up, and Windows starts automatically. your notebook does not turn on when operating on ✎ Ifbattery power, the battery pack may be out of power. Plug in the AC adapter, then press the power button again. Leave the AC adapter plugged in for several hours to fully charge the battery pack. Charge times will vary.
Getting Started with Your Notebook Step 5: Set Up Windows Your notebook has the Microsoft Windows operating system preinstalled on its hard drive. The first time you turn on your notebook, the Windows Setup program runs automatically and includes opportunities to customize your setup. 1. Follow the Setup program instructions on the screen. If the program prompts you to enter the Product ID code, locate the code on the bottom of the notebook. 2. Check the modem country or region settings.
2 Basic Operation Operating Your Notebook You can start and stop your notebook by using the power button. However, alternative methods may be required, depending on power considerations, types of active connections, and startup time. This chapter describes several of these methods.
Basic Operation Default Power Settings Power mode To enter this mode Function ON—Power status light is on. Briefly press the power button. Powers on the notebook. OFF—Power status light is off. Select Start > Turn Off Computer > Turn Off. If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold the power button for 4 seconds to turn off the notebook. Powers off the notebook. Standby—Power status light blinks. Select Start > Turn Off Computer > Standby.
Basic Operation To Reset the Notebook Occasionally, Windows or the notebook may stop responding and you will not be able to turn off the notebook. If this happens, try the following procedures in the order listed: ■ If possible, shut down Windows. Press ctrl+alt+del, then select Shut Down > Restart. -or- ■ Press the power button for at least 4 seconds until the display shuts down. Unsaved data will be lost. Press the power button again to restart.
Basic Operation To Use the TouchPad The TouchPad includes an on-off button so you can turn off the TouchPad to avoid moving the pointer accidentally when you are typing. The indicator light turns off when you turn off the TouchPad. 1 Click buttons. The Click buttons work like the left and right buttons on a standard mouse. 2 TouchPad (touch-sensitive pointing device). 3 TouchPad on-off button and indicator light. 4 Scroll pad. The scroll pad causes the contents of the active window to scroll vertically.
Basic Operation To Use the Tap to Click Function of the TouchPad The Tap to Click function of your TouchPad is enabled by default. To disable it, follow the instructions included here: 1. Select Start > Control Panel > Printers and Other Hardware > Mouse. The Mouse Properties dialog box opens. 2. Select the Tapping tab. 3. In the left panel, clear the Tapping check box. 4. Select Apply > OK. The Tap to Click function is now disabled.
Basic Operation To Use the Function Hot Keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys. 2–6 This hot key Does this Fn+F1 Decreases the display brightness. Fn+F2 Increases the display brightness. Fn+F5 Toggles the external monitor on and off. Fn+F8 Toggles the built-in keypad on and off. Does not affect an external keyboard.
Basic Operation Using CDs or DVDs To Play DVD Movies If your notebook is equipped with a DVD or other DVD-readable drive, it also includes DVD player software that lets you play DVD movies. can have regional codes embedded in the disc data. These ✎ DVDs codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region.
Basic Operation To Connect a TV to Your Notebook (Select Models Only) You can use a TV as an external monitor for your notebook. To connect a TV to your notebook: 1. Plug a standard 4-pin S-Video cable to the S-Video out jack on your notebook (yellow connector on the back panel). Plug the other end of the cable to the S-Video in jack on your television. ✎ Although your notebook has a 7-pin S-Video out jack, the notebook accepts either a 7-pin or 4-pin cable connection. 2.
3 Battery Packs and Power Management Using Battery Power For information about how your notebook regulates power consumption and how you can manually reduce power consumption and extend the life of the notebook battery, see the “Battery Packs and Power Management” chapter in the Reference Guide on the Documentation CD included with your notebook.
Battery Packs and Power Management To Check Battery Status From the battery status light » Check the battery status light on the notebook. From the Windows taskbar The Windows taskbar can display a power icon that provides detailed battery status information (see Windows Help for details). The icon resembles a battery when a battery pack is the notebook’s sole source of power. ■ Place the pointer over the power icon to display the remaining battery charge.
Battery Packs and Power Management To Respond to a Low-Battery Warning The notebook automatically alerts you when the battery power drops to a critically low level. The notebook first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the notebook goes into Hibernation.
Battery Packs and Power Management To Get the Most from Your Battery Packs Follow these suggestions to make your battery power last as long as possible: 3–4 ■ Plug in the AC adapter, especially when using a CD-ROM or DVD drive, or any external connections such as a PC Card or a modem. ■ Set the display brightness to the lowest comfortable level (Fn+F1). ■ Put the notebook in Standby when you will not be using it for a short while.
Battery Packs and Power Management In addition, follow these suggestions to extend the life of your battery packs: Ä ■ Do not leave battery packs unused for long periods. If you have more than one, rotate them. ■ Unplug the AC adapter when the notebook is not in use. ■ If the notebook will be unused and unplugged for more than 2 weeks, remove and store the battery pack. CAUTION: To prevent damage to the battery pack, do not expose it to high temperatures for extended periods of time.
Battery Packs and Power Management Disposing of a Used Battery Pack Å WARNING: There is a risk of fire and chemical burn if a battery pack is handled improperly. Do not disassemble, crush, or puncture a battery pack or short the contacts on a battery pack. Do not expose a battery pack to temperatures higher than 60°C (140°F) or dispose of a battery pack in water or fire. When a battery pack has reached the end of its useful life, do not dispose of it in general household waste.
4 Troubleshooting Troubleshooting Your Notebook This chapter contains solutions to many types of problems you might have with your notebook. Try the solutions one at a time, in the order in which they are presented. Here are some other sources of information for troubleshooting: ■ For a more complete list of troubleshooting suggestions, see the “Troubleshooting” chapter in the Reference Guide on the Documentation CD included with your notebook. ■ Use the Windows troubleshooters.
Troubleshooting Display Problems If the Notebook Is On, But the Screen Is Blank ■ Move the mouse or tap the TouchPad. This will wake the display if it is in Display-off mode. ■ If the notebook is cold, allow it to warm up. If the Screen Is Difficult to Read ■ Set the display resolution to its default setting of 1024 × 768 or higher, depending on your model, by selecting Start > Control Panel > Appearance and Themes > Display. ■ Adjust the size of the desktop icons and labels.
Troubleshooting Hard Drive Problems If the Notebook Hard Drive Does Not Spin ■ Make sure the notebook has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the back of the notebook. ■ Remove and reinsert the hard drive. If Files Are Corrupted ■ Open My Computer, and the disk you want to scan. Select File > Properties. Select the Check Now box under the Error-checking section of the Tools tab. ■ Run the virus-scanning program.
Troubleshooting If the TouchPad Does Not Work ■ Press the TouchPad on-off button to turn on the light. ■ Do not touch the TouchPad while the notebook is rebooting or resuming from Standby mode. If you do, try the following: press a key on the keyboard to restore normal operation. ■ If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility. See “Configuring Your Notebook” in this chapter.
Troubleshooting Power and Battery Pack Problems If the Notebook Turns Off Immediately After It Turns On Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery pack. If the Notebook Keeps Beeping The notebook beeps repeatedly or displays a warning when battery power is low. Save your work, shut down Windows immediately, and insert a charged battery pack or plug in the AC adapter.
Troubleshooting Startup Problems If the Notebook Does Not Respond When You Turn It On ■ Connect the AC adapter. ■ Reset the notebook by inserting the tip of a paper clip into the reset button on the bottom of the notebook. Then press the power button to turn it on. ■ If the notebook still does not respond, remove the battery pack and AC adapter, remove any PC Cards, and undock the notebook if docked. Then plug in the AC adapter again, and reset the notebook using the reset button.
Troubleshooting Configuring Your Notebook The BIOS Setup utility helps you configure your notebook operation. To Run the BIOS Setup Utility The BIOS (basic input and output system) Setup utility enables you to make changes to the notebook system configuration and to tailor the operation of your notebook to your individual work needs. The settings made in BIOS Setup generally control the notebook hardware, and so greatly affect how the notebook operates. 1. Select Start > Turn Off Computer > Restart. 2.
Troubleshooting The following tables describe BIOS settings for the BIOS version at publication. If your BIOS is a different version, some settings may differ from those shown. Main Menu 4–8 Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format).
Troubleshooting Updating Software and Drivers from the Web Software and driver updates for your notebook are available for download. For more information, visit the Web site at http://www.compaq.com/consumersupport. Using System Recovery Features The notebook system recovery process provides several options for recovering optimal system functionality.
Troubleshooting Safeguarding Your Data Software or devices added to the notebook can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of My Documents. Setting System Restore points is also recommended. Your notebook sets System Restore points (benchmarks) daily as you change your personal settings. The notebook may also set restore points when you add new software or devices.
Troubleshooting Operating System (OS) CD Repair To repair the operating system without deleting your personal data, use the standard Microsoft OS CD that was shipped with the notebook. This CD contains the following preinstalled operating systems: ■ Microsoft Windows XP Home or Pro (depending on configuration) ■ Appropriate service pack To repair the operating system: 1. Connect the notebook to external power and turn on the notebook. 2. Immediately insert the OS CD into the notebook. 3.
Troubleshooting OS CD Reinstall If other recovery efforts do not successfully repair the notebook, you can reinstall the operating system. Å WARNING: Personal data and software you have installed on the notebook will be lost during the OS CD reinstall. To protect your data, make a backup copy of My Documents before reinstalling your operating system. Visit Help and Support to learn more about backing up your files. To reinstall the operating system: 1.
Troubleshooting 11. Select Format the partition using the NTFS file system (Quick) and press enter. A caution is displayed that formatting this drive will delete all current files. 12. Press F to format the drive. The reinstallation process begins. This process takes 1 to 2 hours to complete. The notebook restarts in Windows after the process is complete. prompted for the product key, refer to the Microsoft ✎ When Certificate of Authenticity located on the bottom of the notebook.
Index 1394 port location 1–4 A AC adapter connecting 1–9 jack location 1–4 Acrobat Reader 1–12 adjusting brightness 2–6 volume 2–6 audio adjusting volume 2–6 jack location 1–4 mute button 1–4 volume control location 1–4 B back panel components 1–4 battery packs checking battery status 1–6, 3–2 disposal and recycling 3–6 disposing of 3–6 extending life of 3–4 installing 1–8 location 1–3 low-battery warning 3–3 recharging 3–3 release latch 1–5 Startup Guide status lights 1–6 troubleshooting 4–5 battery pow
Index configuring notebook 4–7 configuring the notebook 4–7 connecting AC power 1–9 phone line 1–10 TV (as an external monitor) 2–8 connectors audio 1–4 RJ-11 (modem) 1–4 RJ-45 (network) 1–4 security 1–4 S-Video out 1–4 D decreasing display brightness 2–6 display adjusting brightness 2–6 troubleshooting 4–2 Documentation Library CD 1–12 drivers reinstalling 4–13 updating 4–9 DVD drive creating data disc 2–7 creating movie disc 2–7 playing movies 2–7 setting region code 2–7 E external monitor connecting 2
Index P S parts of the notebook back panel 1–4 bottom panel 1–5 left panel 1–4 status lights 1–6 PC Card slot location 1–4 performance, troubleshooting 4–4 ports 1394 1–4 external monitor 1–4 USB 1–4 power button 1–3, 1–11 mode status light 1–6 settings 2–2 troubleshooting 4–5 safeguarding data 4–10 safety information 1–1 scroll pad, location 1–3 setting up the notebook connect phone line 1–10 connect power 1–9 install battery pack 1–8 power on 1–11 set up Windows 1–12 troubleshooting 4–6 settings, BIOS
Index T telephone line connection 1–10 1394 port location 1–4 toggling built-in keypad 2–6 TouchPad 1–3 functions 2–5 troubleshooting 4–4 use of 2–4 troubleshooting battery packs 4–5 display 4–2 hard drive 4–3 keyboard 4–3 performance 4–4 power 4–5 startup 4–6 Index–4 turning off the notebook 2–2 turning on the notebook 1–11, 2–2 U updating drivers 4–9 software 4–9 USB port location 1–4 using BIOS Setup Utility 4–7 V volume control 1–4 W wireless indicator light 1–3 on-off button 1–3 Startup Guide
