User manual
Table Of Contents
- DOCUMENTATION SURVEY
- Notice
- CONTENTS
- USING THIS GUIDE
- GETTING STARTED
- TAKING A LOOK AT THE COMPUTER
- USING THE KEYBOARD AND POINTING DEVICE
- USING BATTERY PACKS
- COMPUTER POWER AND POWER MANAGEMENT
- WORKING WITH REMOVABLE DRIVES AND DEVICE BAYS
- USING THE MOBILE 3500 EXPANSION UNIT
- CONNECTING EXTERNAL DEVICES
- USING PC CARDS
- USING AUDIO FEATURES
- UPGRADING THE COMPUTER
- MAINTENANCE AND TRAVEL GUIDELINES
- SECURITY FEATURES
- INTELLIGENT MANAGEABILITY
- DIAGNOSTICS UTILITIES
- TROUBLESHOOTING
- COMPAQ CUSTOMER SUPPORT
- REGULATORY NOTICES
- ELECTROSTATIC DISCHARGE
- SPECIFICATIONS
- INDEX
Troubleshooting 16-17
Writer: Lorise Fazio Saved by: J Abercrombie Saved date: 12/08/98 4:55 PM
Part Number: 310296-002 File name: Ch16.doc
Solving PC Card Problems
Problem Possible Cause Solution
Storage PC Card
does not work
Flash memory cards
require the Microsoft
Flash File System to
be loaded.
Load the Microsoft Flash
File System.
The card is not
formatted.
Format the PC Card as
you would a diskette.
The card is not
supported by the
computer.
Call Compaq Customer
Support for a current list of
Compaq qualified PC
Cards.
Solving Power Problems
Problem Possible Cause Solution
Computer turned off
while it was left
unattended and
power/suspend light
is off
The system initiated
Hibernation due to a
low battery condition.
Connect the computer to
an external power
source.
Charge the battery pack.
Replace the depleted
battery pack with a fully
charged battery pack.
Computer turned off
while unattended,
power/suspend light
is off, and
information was lost
The computer entered
a low battery condition
while Hibernation was
disabled.
Enable Hibernation
through Power Properties
after doing one or more of
the following:
1. Connect the computer
to an external power
source.
2. Charge the battery
pack.
3. Replace the battery
pack with a fully
charged battery pack.