User`s guide

Compaq Confidential – Need to Know Required
Writer: Everett Godaire Project: TL891 MiniLibrary System User's Guide Comments:
Part Number: ER-TL891-UA.A01 File Name: g-ch6 Diagnostics and Troubleshooting Last Saved On: 3/3/99 11:54 AM
Chapter
6
Diagnostics and Troubleshooting
This chapter describes the procedures for diagnosing platform problems and
drive errors that can cause the MiniLibrary to malfunction. It also provides
Fault Symptom Codes and Error Recovery Procedures to help restore
operability.
Diagnosing Problems
There are two main types of problems that can cause the DLT MiniLibrary to
malfunction or fail to perform correctly: platform problems and general drive
errors. Some errors cause Fault Symptom Codes (FSC) to be displayed on the
control panel, along with a description of the fault. Error Recovery Procedures
(ERP) are available for each FSC. They are described in this chapter.
Platform Problems
These errors arise out of incorrect installation and configuration. The most
common characteristic of this type of error is that the drive appears to operate
normally, except that no data can be interchanged. You may not get an error
code on the control panel. To identify an error as this type of problem, check
your installation and configuration setup, referring back to Chapter 3,
Installation and Chapter 4, Configuration.
General Drive Errors
These errors usually result from a miscommunication between the drive
processors or involve a mechanical malfunction. In most cases, these types of
errors report an error message and an FSC to the control panel. The only