Maintenance and Service Guide HP Compaq nc6300 Notebook PC HP Compaq nx6300 Notebook PC Document Part Number: 415793-002 November 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 3 Illustrated Parts Catalog 3.1 3.2 3.3 3.4 3.5 3.6 3.7 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–24 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . .
Contents 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7 5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12 5.
Contents 6 Specifications A Screw Listing B Software Backup and Recovery C Display Component Recycling D Connector Pin Assignments E Power Cord Set Requirements Index vi Maintenance and Service Guide
1 Product Description The HP Compaq nc6300 Notebook PC and HP Compaq nx6300 Notebook PC offer advanced modularity, Intel® Core™ Duo, Intel Core Solo, and Celeron® M processors, and extensive multimedia support.
Product Description 1.1 Features references are made throughout this Maintenance ✎ Numerous and Service Guide to “full-featured” and “defeatured” units.
Product Description ■ ■ ■ ■ ■ ■ ■ ■ 256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB Microsoft® Windows® XP Professional Full-size Windows keyboard with embedded numeric keypad Pointing stick (select computer models only) and TouchPad pointing devices Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack Integrated high-speed 56K modem with RJ-11 jack Integrated wireless support for Mini PCI IEEE 802.11a/b/g or 802.
Product Description ❏ External monitor ❏ RJ-11 (modem) ❏ RJ-45 (network) ❏ IEEE 1394 ❏ Accessory battery ❏ Digital Media Slot (select computer models only) ❏ S-Video-out (select computer models only) ❏ Docking connector (select computer models only) 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS.
Product Description 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information).Remove the real-time clock (RTC) battery (refer to Section 5.14, “RTC Battery,” for more information on removing and replacing the RTC battery). 2. Wait approximately 5 minutes. 3. Replace the RTC battery and reassemble the computer. 4. Connect AC power to the computer. Do not reinsert any batteries at this time. 5. Turn on the computer.
Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function 1 Wireless light On: An integrated wireless device has been enabled. 2 Power light ■ Green: The computer is on. ■ Blinking: The computer is in standby. ■ Blinking rapidly: An AC adapter with a higher power rating should be connected. ■ Off: The computer is off or in hibernation.
Product Description Table 1-1 Front Components (Continued) Item Component Function 3 Battery light ■ Amber: A battery is charging. ■ Green: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.
Product Description The external components on the right side of the computer are shown below and described in Table 1-2.
Product Description Table 1-2 Right-Side Components Item Component Function 1 USB ports (2; select computer models only) Connect USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable, or connect an optional External MultiBay II to the computer. The MultiBay II must also be connected to an external power source. 2 1394 port Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder. 3 RJ-11 (modem) jack Connects the modem cable.
Product Description The external components on the left side of the computer are shown below and described in Table 1-3.
Product Description Table 1-3 Left-Side Components Item Component Function 1 RJ-45 (network) jack Connects an optional network cable. 2 External monitor port Connects an optional VGA external monitor or projector. 3 Exhaust vent Provides airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface.
Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4.
Product Description Table 1-4 Rear Panel Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer. Ä The security cable is designed to act as a deterrent, but may not prevent the computer from being mishandled or stolen. 2 Battery bay Holds a battery. 3 Power connector Connects an AC adapter or an optional power adapter.
Product Description The standard keyboard components of the computer are shown below and described in Table 1-5.
Product Description Table 1-5 Standard Keyboard Components Item Component Function 1 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.
Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 Table 1-6 Top Components, Part 1 Item Component Function 1 Power button When the computer is: ■ Off, press to turn on the computer. ■ On, briefly press to initiate hibernation. ■ In standby, briefly press to resume from standby. ■ In hibernation, briefly press to restore from hibernation.
Product Description Table 1-6 Top Components, Part 1 (Continued) Item Component Function 2 Display lid switch ■ If the computer is closed while on, turns off the display. ■ If the computer is opened while in standby, turns on the computer (resumes from standby). 3 Info Center button (select computer models only) Enables you to view a list of commonly used software solutions. 4 Wireless button Turns the wireless functionality on or off, but does not create a wireless connection.
Product Description The computer top components are continued below and described in Table 1-7.
Product Description Table 1-7 Top Components, Part 2 Item Component Function 1 Power light ■ On: The computer is turned on. ■ Blinking: The computer is in standby, ■ Blinking rapidly: An AC adapter with a higher power rating should be connected. ■ Off: The computer is off. 2 Wireless light On: An integrated wireless device has been turned on. 3 Caps lock light On: caps lock is on. 4 Num lock light On: num lock or the numeric keypad is on.
Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components Table 1-8 Bottom Components Item Component Function 1 Battery bay Holds the battery. 2 Battery release latches (2) Releases the battery from the battery bay. 3 Docking connector (select computer models only) Connects the computer to an optional docking device.
Product Description Table 1-8 Bottom Components (Continued) Item Component Function 5 Memory module compartment Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model. Holds an optional wireless LAN device.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting 2. Select the File, Security, Diagnostics, or System Configuration menu. 3. To close Computer Setup and restart the computer: ❏ Select File > Save changes and exit, and then press enter. – or – ❏ Select File > Ignore changes and exit, and then press enter. – or – ❏ Select File > Restore defaults, and then press enter. 4. When you are prompted to confirm your action, press f10.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete an Setup password. Power-On Password Enter, change, or delete a power-on password. Password Options (Password options can be selected only when a power-on password has been set.) Enable/disable: ■ Stringent security. ■ Requirement of password on restart. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password.
Troubleshooting Selecting from the Diagnostics Menu Table 2-3 Diagnostics Menu Select To Do This HDD Self-Test Options Run a quick comprehensive self test on hard drives in the system that support the test features.
Troubleshooting Selecting from the System Configuration Menu Table 2-4 System Configuration Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Device Configurations Enable/disable: ■ Swap Fn/Ctrl keys. ■ USB legacy support. ■ BIOS DMA data transfers. ■ Fan Always on while on AC Power. ■ Data Execution Prevention. ■ LAN Power save.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description 2.1 “Flowchart 2.1—Initial Troubleshooting” 2.2 “Flowchart 2.2—No Power, Part 1” 2.3 “Flowchart 2.3—No Power, Part 2” 2.4 “Flowchart 2.4—No Power, Part 3” 2.5 “Flowchart 2.5—No Power, Part 4” 2.6 “Flowchart 2.6—No Video, Part 1” 2.7 “Flowchart 2.7—No Video, Part 2” 2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 “Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to Is there power? “Flowchart 2.2—No Power, Part 1.” Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Loading.” Y “Flowchart 2.15—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Y Go to “Flowchart 2.4—No Power, Part 3.” Y Y Power up in docking device? Done *NOTES N 1. Reset the power cables in the docking device and at the AC outlet. 2.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery pack by recharging it, moving it to another computer, N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Done Power on? N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4. System board* *NOTE: Replace these items as a set to prevent shorting out among components.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reset power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Reinstall computer into docking device. Y Docking device operating? N Y Docking device operating? Done Done N Replace docking device. 2–14 Test replacement docking device with new computer.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reset power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from CD-ROM or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, Optical Drive.” No OS loading from network, go to “Flowchart 2.20—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the Setup utility for correct booting order. Y Change boot priority through the Setup Utility and reboot. N Boot from hard drive? N Y Boot from hard drive? Done Y 2–16 Go to “Flowchart 2.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Hard drive accessible? Y Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.17—Nonfunctioning Device.” Y Y N Diskette drive enabled in the Setup Utility? 1. Replace diskette drive. 2. Replace system board. Nonsystem disk error? Enable drive and cold boot computer.
Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive Y No OS loading from CD-ROM or DVD-ROM drive. N Install bootable disc and reboot computer. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Y Y Booting order correct? N Go to “Flowchart 2.17—Nonfunctioning Device.” Reset the computer. Refer to Go to Section 1.
Troubleshooting Flowchart 2.15—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Computer in docking device (if applicable)? N Go to Internal audio? Undock N “Flowchart 2.16—No Audio, Part 2.” Y Go to Replace the docking device. “Flowchart 2.16—No Audio, Part 2.” Y Go to “Flowchart 2.17—Nonfunctioning Device.
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in computer (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Reattach device. Close computer, plug in power, and reboot. Go to “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the computer and open. Replace the NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Number Item Description 1 Display assemblies for use with computer models with WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 430967-001 430966-001 Display assemblies for use with computer models without WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.0-inch XGA, TFT 14.
Illustrated Parts Catalog Computer Major Components 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 3 Keyboards Spare Part Number For use with computer models with TouchPad and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea Latin America 416039-A41 416039-201 416039-221 416039-081 416039-021 416039-051 416039-121 416039-041 416039-151 416039-211 416039-DD1 416039-BB1 416039-061 416039-291 416039-AD1
Illustrated Parts Catalog Computer Major Components 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 3 Keyboards (Continued) For use with computer models with pointing stick and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea Latin America 416038-A41 416038-201 416038-221 416038-081 416038-021 416038-051 416038-121 416038-041 416038-151 416038-211 416038-DD1 416038-BB1 416038-061 41603
Illustrated Parts Catalog Computer Major Components 3–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 6 Processors (include thermal paste) 7 Spare Part Number Intel Core Duo T2600 (2.16-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo T2300 (1.67-GHz) processor Intel Core Duo T2300E (1.67-GHz) processor 413686-001 413685-001 413684-001 413683-001 430687-001 Intel Core Solo T1300 (1.66-GHz) processor 413682-001 Intel Celeron M 1.
Illustrated Parts Catalog Computer Major Components 3–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item 8a 8b 8c 8d Description Spare Part Number Plastics Kit 413704-001 Includes: RTC battery Microphone Memory/Mini Card module cover (includes 1 captive screw) Hard drive cover (includes 2 captive screws) Not illustrated: Computer feet (6) PC Card slot space savers (2) 9 Modem module 399441-001 10 Mini Card WWAN module 399440-001 11 Speaker 413697-001 12 USB/audio board (includes USB/audio board cable)
Illustrated Parts Catalog Computer Major Components 3–12 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 15 Mini Card modules Spare Part Number 802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as most of the world 1 (MOW 1). Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand 802.
Illustrated Parts Catalog Computer Major Components 3–14 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 15 Mini Card modules (continued) 802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as the rest of the world ROW. China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407575-003 Uruguay Venezuela 802.11a/b/g Intel WLAN module for use in Japan. 407575-291 802.
Illustrated Parts Catalog Computer Major Components 3–16 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 15 Mini Card modules (continued) 802.11a/b/g LJ WLAN module for use in the United States and Canada. 407254-001 802.11a/b/g LJ WLAN module for use in the MOW 2 countries listed below.
Illustrated Parts Catalog Computer Major Components 3–18 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 15 Mini Card modules (continued) 802.11a/b/g HS WLAN module for use in the United States and Canada. 407253-001 802.11a/b/g HS WLAN module for use in the MOW 2 countries listed below.
Illustrated Parts Catalog Computer Major Components 3–20 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 18 Optical drives (include bezel and optical drive bracket) 24X Max CD-ROM drive 8X Max DVD-ROM drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 19 20 21 Batteries 6-cell, 4.8-Ah 6-cell, 4.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-4 Mass Storage Devices Spare Part Number Information Spare Part Number Item Description 1 Hard drives (include frame) 7200-rpm, 60-GB 2 413854-001 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB 413853-001 413852-001 413851-001 413850-001 Optical drives (include bezel) 24X Max CD-ROM drive 8X Max DVD-ROM drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive Maintenance and Service Guide 41369
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Description Spare Part Number Power cords For use in: Australia 246959-011 Belgium, Europe, Finland, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 246959-021 Brazil 246959-201 Canada, French Canada, Latin America, Taiwan, and the United States 246959-001 Denmark 246959-081 Hong Kong and the United Kingdom 246959-031 Israel 246959-BB1 Italy 246959-061 Japan 246959
Illustrated Parts Catalog Table 3-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Number Description Screw Kit (includes the following screws; refer to Appendix A, “Screw Listing,” for more information on specifications and usage) ■ Hex socket HM5.0×9.0 screw lock ■ Phillips PM2.5×13.0 spring-loaded screw ■ Phillips PM2.5×4.0 shoulder screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×8.0 shoulder screw ■ Phillips PM2.0×7.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and HP Docking Station) 379799-001 Heat sink (includes thermal paste) 380089-001 HP Docking Station Miscellaneous Plastics Kit 391172-001 65-watt AC adapter 391174-001 HP Docking Station 120 W AC adapter 393652-001 6-cell, 4.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number 407254-002 Description 802.11a/b/g LJ WLAN Mini Card module for use in the MOW 2 countries listed below.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number 407575-001 Description 802.11a/b/g Intel WLAN Mini Card module for use in the MOW 1 countries listed below. Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei 407575-002 Panama India Indonesia Malaysia Mexico New Zealand Paraguay Saudi Arabia Taiwan The United States Vietnam 802.11a/b/g Intel WLAN Mini Card module for use in the MOW 2 countries listed below.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number 407575-003 Description 802.11a/b/g Intel WLAN Mini Card module for use in the ROW countries listed below. China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea Uruguay Venezuela 407575-291 802.11a/b/g Intel WLAN Mini Card module for use in Japan. 409280-004 802.11b/g GL WLAN Mini Card module for use in the countries listed below.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 413676-001 14.1-inch XGA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables) 413677-001 15.0-inch XGA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables) 413678-001 15.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 413689-001 Base enclosure for use with full-featured computer models 413690-001 Base enclosure for use with defeatured computer models 413692-001 Pointing stick board (includes pointing stick cable) 413693-001 USB/audio board (includes USB/audio board cable) 413694-001 Serial connector module (includes serial connector board cable) 413695-001 Fingerprint reader board (includes fingerpri
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 413896-001 Intel Celeron M 1.
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 416038-111 Keyboard for use with computer models with pointing stick and fingerprint reader in Switzerland 416038-121 Keyboard for use with computer models with pointing stick and fingerprint reader in French Canada 416038-131 Keyboard for use with computer models with pointing stick and fingerprint reader in Portugal 416038-141 Keyboard for use with computer models with pointing stick and
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 416038-A41 Keyboard for use with computer models with pointing stick and fingerprint reader in Belgium 416038-AB1 Keyboard for use with computer models with pointing stick and fingerprint reader in Taiwan 416038-AD1 Keyboard for use with computer models with pointing stick and fingerprint reader in Korea 416038-BA1 Keyboard for use with computer models with pointing stick and fingerprint re
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 416039-091 Keyboard for use with computer models with TouchPad and fingerprint reader in Norway 416039-111 Keyboard for use with computer models with TouchPad and fingerprint reader in Switzerland 416039-121 Keyboard for use with computer models with TouchPad and fingerprint reader in French Canada 416039-131 Keyboard for use with computer models with TouchPad and fingerprint reader in Port
Illustrated Parts Catalog Table 3-6 Sequential Part Number Listing (Continued) Spare Part Number Description 416039-291 Keyboard for use with computer models with TouchPad and fingerprint reader in Japan 416039-A41 Keyboard for use with computer models with TouchPad and fingerprint reader in Belgium 416039-AB1 Keyboard for use with computer models with TouchPad and fingerprint reader in Taiwan 416039-AD1 Keyboard for use with computer models with TouchPad and fingerprint reader in Korea 416039-BA
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Torx8 screwdriver ■ 5.
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place ✎ As the subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.
Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 58 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Refer to Appendix A, “Screw Listing,” for detailed information on screw and screw lock sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the Computer for Disassembly # of Screws Removed Battery 0 5.4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 4 to remove the hard drive frame 5.5 Computer Feet 0 5.6 Bluetooth Module 0 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.10 Keyboard 2 5.11 Fan 2 loosened 5.12 Heat Sink 4 loosened 5.13 Processor 1 loosened 5.14 RTC Battery 0 5.15 Internal Memory Module 0 5.
Removal and Replacement Procedures 5.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power cord.
Removal and Replacement Procedures Battery Spare Part Number Information 6-cell, 4.8-Ah 6-cell, 4.0-Ah 372772-001 393652-001 4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery. c. Slide the battery 3 straight back and remove it. Removing the Battery Reverse the above procedure to install the battery.
Removal and Replacement Procedures 5.4 Hard Drive Hard Drive Spare Part Number Information 7200-rpm, 60-GB 413854-001 5400-rpm, 100-GB 5400-rpm, 80-GB 5400-rpm, 60-GB 5400-rpm, 40-GB 413853-001 413852-001 413851-001 413850-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Position the computer with the front toward you.
Removal and Replacement Procedures 3. Loosen the two Phillips PM2.0×4.0 screws 1 that secure the hard drive cover to the computer. 4. Lift the right side of the hard drive cover 2 and swing it up and to the left. 5. Remove the hard drive cover. hard drive cover is included in the Plastics Kit, spare part ✎ The number 413704-001.
Removal and Replacement Procedures 6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1. 7. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board. 8. Remove the hard drive 4 from the hard drive bay.
Removal and Replacement Procedures 9. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of the hard drive. 10. Lift the frame 2 straight up to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 413704-001.
Removal and Replacement Procedures 5.6 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module (includes Bluetooth cable) 398393-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the hard drive (Section 5.4). 3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment. 4. Disconnect the Bluetooth cable 2 from the module. Removing the Bluetooth Module Reverse the above procedure to install a Bluetooth module.
Removal and Replacement Procedures 5.7 External Memory Module Memory Module Spare Part Number Information PC2-5300 1024-MB 512-MB 256-MB 414046-001 414045-001 414044-001 PC2-4200 1024-MB 512-MB 256-MB 414042-001 414041-001 414040-001 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Position the computer with the front toward you.
Removal and Replacement Procedures 3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory/Mini Card module cover to the computer. 4. Lift the rear edge of the cover 2 up and swing it toward you. 5. Remove the memory/Mini Card module cover. memory/Mini Card module cover is included in the ✎ The Plastics Kit, spare part number 413704-001.
Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 7. Slide the module 2 away from the socket at an angle. 8. Remove the memory module. modules are designed with notches 3 to prevent ✎ Memory incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.8 Mini Card WLAN Module Mini Card WLAN Module Spare Part Number Information 802.11a/b/g Intel Mini Card WLAN module for use in the MOW 1 countries listed below: Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand Paraguay 802.11a/b/g Intel WLAN module for use in the MOW 2 countries listed below.
Removal and Replacement Procedures Mini Card WLAN Module Spare Part Number Information (Continued) 802.11a/b/g Intel WLAN module for use in the ROW countries listed below. China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407575-003 Uruguay Venezuela 802.11a/b/g Intel WLAN module for use in Japan. 407575-291 802.11b/g GL WLAN module for use in the following countries: 409280-004 Israel Jordan Ukraine Kuwait Thailand United Arab Emirates 802.
Removal and Replacement Procedures Mini Card WLAN Module Spare Part Number Information (Continued) 802.11a/b/g HS WLAN module for use in the United States and Canada. 404253-001 802.11a/b/g HS WLAN module for use in the MOW 2 countries listed below.
Removal and Replacement Procedures 4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 5. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card WLAN module to the computer. 6. Remove the Mini Card WLAN module 3 by pulling the module from the socket at an angle.
Removal and Replacement Procedures 5.9 Optical Drive Optical Drive Spare Part Number Information 24X Max CD-ROM drive 8X Max DVD-ROM drive 4X Max DVD±RW and CD-RW Combo Drive 8X Max DVD±RW and CD-RW Combo Drive 24X Max DVD/CD-RW Combo Drive 413698-001 413699-001 413700-001 413702-001 413701-101 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the memory/Mini Card module cover (Section 5.7). 3. Position the computer with the right side toward you.
Removal and Replacement Procedures 4. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the computer. 5. Insert a flat-bladed driver into the slot 2 on the bottom of the computer and push the tab. 6. Remove the optical drive 3 from the computer.
Removal and Replacement Procedures 7. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive. 8. Remove the optical drive bracket 2. Removing the Optical Drive Reverse the above procedure to reassemble and install an optical drive.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures Keyboard Spare Part Number Information (Continued) Keyboards (Continued) For use with computer models with TouchPad and fingerprint reader Belgium Brazil The Czech Republic Denmark Europe France French Canada Germany Greece Hungary Iceland Israel Italy Japan Korea 416039-A41 416039-201 416039-221 416039-081 416039-021 416039-051 416039-121 416039-041 416039-151 416039-211 416039-DD1 416039-BB1 416039-061 416039-291 416039-AD1 Latin America Norway Portugal Russia Saudi A
Removal and Replacement Procedures 3. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer.
Removal and Replacement Procedures 4. Turn the computer display-side up with the front toward you. 5. Open the computer as far as possible. 6. Slide the 4 keyboard retaining latches toward you.
Removal and Replacement Procedures 7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest.
Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2. ✎ Step 9 applies only to computer models with a pointing stick. 9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4. Disconnecting the Keyboard and Pointing Stick Cables 10. Remove the keyboard. Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.11 Fan Fan Spare Part Number Information Fan 379799-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two Phillips PM2.0×7.0 screws 2 that secure the fan to the computer. 5. Remove the fan 3. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 5.12 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 Thermal Grease Kit (not illustrated) 413706-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10). 3. Remove the fan (Section 5.11).
Removal and Replacement Procedures 4. Loosen the four Phillips PM2.0×8.0 shoulder screws 1 that secure the heat sink to the computer. 5. Lift the right side of the heat sink 2 to disengage it from the processor. 6. Slide the heat sink 3 to the right to remove it. to the adhesive quality of the thermal paste located ✎ Due between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
Removal and Replacement Procedures thermal paste should be thoroughly cleaned from the ✎ The surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.13 Processor Processor Spare Part Number Information Intel Core Duo T2600 (2.16-GHz) processor Intel Core Duo T2500 (2.00-GHz) processor Intel Core Duo T2400 (1.83-GHz) processor Intel Core Duo T2300 (1.67-GHz) processor Intel Core Duo T2300E (1.67-GHz) processor 413686-001 413685-001 413684-001 413683-001 430687-001 Intel Core Solo T1300 (1.66-GHz) processor 413682-001 Intel Celeron M 1.73-GHz processor Intel Celeron M 1.60-GHz processor Intel Celeron M 1.
Removal and Replacement Procedures 5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. The gold triangle 3 on the processor should be aligned with ✎ the triangle icon 4 embossed on the processor socket when you install the processor. Removing the Processor Reverse the above procedure to install the processor.
Removal and Replacement Procedures 5.14 RTC Battery RTC battery is included in the Plastics Kit, spare part ✎ The number 413704-001. 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10). 3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2 from the clip in the top cover. Removing the RTC Battery Reverse the above procedure to install an RTC battery.
Removal and Replacement Procedures 5.15 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 336579-001 336578-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10).
Removal and Replacement Procedures 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 4. Slide the module 2 away from the socket at an angle . 5. Remove the memory module. modules are designed with notches 3 to prevent ✎ Memory incorrect installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.16 Mini Card WWAN Module Mini Card WWAN Module Spare Part Number Information Mini Card WWAN module 399440-001 1. Prepare the computer for disassembly (Section 5.3). 2. Release the keyboard (Section 5.10).
Removal and Replacement Procedures 3. Make note of which antenna cable is attached to which antenna clip on the Mini Card WWAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module. 4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the Mini Card WWAN module to the computer. 5. Remove the Mini Card WWAN module 3 by pulling the module from the socket at an angle.
Removal and Replacement Procedures 5.17 Switch Cover switch cover spare part kits include an LED board and ✎ Both LED board cable. Switch Cover Spare Part Number Information For use with full-featured computer models For use with defeatured computer models 413688-001 413687-001 1. Prepare the computer for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.10). 3. Turn the computer upside down with the rear panel toward you.
Removal and Replacement Procedures 4. Remove the two Torx8 T8M2.0×2.0 screws that secure the switch cover to the computer.
Removal and Replacement Procedures 5. Turn the computer display-side up with front toward you. 6. Open the computer as far as possible. 7. Disconnect the LED board cable 1 from the system board. 8. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer. 9. Remove the switch cover. Removing the Switch Cover Reverse the above procedure to install the switch cover.
Removal and Replacement Procedures 5.18 Display Assembly Display Assembly Spare Part Number Information Display assemblies for use with computer models with WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 430967-001 430966-001 Display assemblies for use with computer models without WWAN (include wireless antenna transceivers and cables) 15.0-inch, SXGA+WVA, TFT 15.0-inch, XGA, TFT, with BrightView 15.0-inch XGA, TFT 14.
Removal and Replacement Procedures 5. Disconnect the display cable 1 from the system board. 6. Remove the WLAN antenna cables 2 from the routing channels 3 in the base enclosure.
Removal and Replacement Procedures 7. Swing the display assembly into a partially closed position. 8. Position the computer with the rear panel toward you. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 9. Remove the six Torx8 T8M2.5×9.0 screws 1 that secure the display assembly to the computer. 10. Lift the display assembly 2 straight up and remove it.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.
Removal and Replacement Procedures 4. Turn the computer right-side up with the front toward you. 5. Remove the two Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.
Removal and Replacement Procedures 6. Disconnect the following cables from the system board: 1 RTC battery cable 2 TouchPad cable 3 Fingerprint reader board cable 7. Remove the microphone 4 from the hole in the top cover.
Removal and Replacement Procedures 8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure. 9. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure. 10. Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure. Releasing the Top Cover 11.
Removal and Replacement Procedures 5.20 Speaker Speaker Spare Part Number Information Speaker 413697-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module cover (Section 5.7) c. Optical drive (Section 5.9) d. Keyboard (Section 5.10) e. Switch cover (Section 5.17) f. Display assembly (Section 5.18) g. Top cover (Section 5.
Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board.
Removal and Replacement Procedures 3. Remove the Torx8 T8M2.0×4.0 screw 1 that secures the speaker to the computer. 4. Remove the speaker 2 from the base enclosure. Removing the Speaker Reverse the above procedure to install the speaker.
Removal and Replacement Procedures 5.21 Microphone microphone is included in the Plastics Kit, spare part ✎ The number 413704-001. 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module cover (Section 5.7) c. Optical drive (Section 5.9) d. Keyboard (Section 5.10) e. Switch cover (Section 5.17) f. Display assembly (Section 5.18) g. Top cover (Section 5.
Removal and Replacement Procedures 2. Disconnect the microphone cable 1 from the system board and remove the microphone 2. Removing the Microphone Reverse the above procedure to install the microphone.
Removal and Replacement Procedures 5.22 Modem Module Modem Module Spare Part Number Information Modem module 399441-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module cover (Section 5.7) c. Optical drive (Section 5.9) d. Keyboard (Section 5.10) e. Switch cover (Section 5.17) f. Display assembly (Section 5.18) g. Top cover (Section 5.
Removal and Replacement Procedures 2. Remove the modem connector 1 from the clip in the base enclosure. 3. Disconnect the modem cable 2 from the system board.
Removal and Replacement Procedures 4. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board. 5. Lift the front edge of the modem module 2 to disconnect it from the system board. 6. Disconnect the modem cable 3 from the modem module. Removing the Modem Module Reverse the above procedure to install the modem module.
Removal and Replacement Procedures 5.23 USB/Audio Board USB/Audio Board Spare Part Number Information USB/audio board (includes audio board cable and USB board cable) 413693-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Memory/Mini Card module cover (Section 5.7) c. Optical drive (Section 5.9) d. Keyboard (Section 5.10) e. Switch cover (Section 5.17) f. Display assembly (Section 5.18) g. Top cover (Section 5.
Removal and Replacement Procedures 2. Position the computer with the rear panel toward you. 3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1. 4. Remove the Phillips PM2.0×3.0 screw 2 that secures the USB/audio board to the base enclosure. 5. Remove the cable from the clips in the base enclosure. 6. Remove the USB/audio board 3. Removing the USB/Audio Board Reverse the above procedure to install the USB/audio board.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Bluetooth module (Section 5.6) c. Optical drive (Section 5.9) d. Keyboard (Section 5.10) e. Fan (Section 5.11) f. Heat sink (Section 5.12) g. RTC battery (Section 5.14) h. Switch cover (Section 5.17) i. Display assembly (Section 5.18) j. Top cover (Section 5.19) k. Speaker (Section 5.20) l. Microphone (Section 5.21) m. USB/audio board (Section 5.
Removal and Replacement Procedures 2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board. 3. Remove the Torx8 T8M2.5×4.0 screw 3 that secures the system board to the base enclosure next to the RJ-11 connector. 4. Remove the two HM5.0×9.0 screw locks 4 on each side of the parallel connector. 5. Remove the two HM5.0×9.0 screw locks 5 on each side of the external monitor connectors.
Removal and Replacement Procedures 6. Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure. 7. Slide the system board 3 to the left at an angle and remove it. Removing the System Board Reverse the above procedures to install the system board.
Removal and Replacement Procedures 5.25 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector module cable) 413694-001 1. Prepare the computer for disassembly (Section 5.3), and then remove the following components: a. Hard drive (Section 5.4) b. Bluetooth module (Section 5.6) c. d. e. f. g. h. i. j. k. Optical drive (Section 5.9) Keyboard (Section 5.10) Switch cover (Section 5.17) Fan (Section 5.11) Heat sink (Section 5.
Removal and Replacement Procedures 2. Remove the two HM5.0×9.0 screw locks 1 on each side of the serial connector. 3. Lift the serial connector module and cable 2 out of the base enclosure. 4. Disconnect the serial connector module cable 3 from the system board. Removing the Serial Connector Module Reverse the above procedures to install the serial connector module.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions Height Width Depth Weight With 15.0-inch display, optical drive, and 6-cell battery pack Metric U.S. 32.8 cm 26.7 cm 3.1 cm 12.91 10.51 1.22 2.86 kg 6.31 lbs Input Power Operating voltage Operating current 18.5 V dc @ 3.5 A - 65 W 3.
Specifications Table 6-1 Computer (Continued) Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95% 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine Random Vibration Operating Nonoperating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate 1.
Specifications Table 6-2 15.0-inch, SXGA+WVA, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical 11.8 in 9.0 in 15.0 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1400 × 1050 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-3 15.0-inch, XGA, TFT Display Dimensions Height Width Diagonal 30.0 cm 22.9 cm 38.1 cm 11.8 in 9.0 in 15.0 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 150 nits typical Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 5.
Specifications Table 6-4 14.1-inch, XGA, TFT Display Dimensions Height Width Diagonal 28.5 cm 21.3 cm 35.8 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical 11.2 in 8.4 in 14.1 in Pixel resolution Pitch Format Configuration 0.279 × 0.279 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Table 6-5 Hard Drives 100-GB* 80-GB* 60-GB* 40-GB* 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.5 mm 70 mm 99 g 9.
Specifications Table 6-6 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 4.
Specifications Table 6-7 DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specifications Table 6-8 DVD/CD-RW Combo Drive Applicable disc Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-8 DVD/CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media < 110 ms < 210 ms < 130 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-9 DVD±RW and CD-RW Combo Drive Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW Disc diameter Standard disc Mini disc Maintenance and Service Guide 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-9 DVD±RW and CD-RW Combo Drive (Continued) Disc thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 6-10 CD-ROM Drive Applicable disc CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-RCD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc Mini disc Disc thickness Maintenance and Service Guide 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.
Specifications Table 6-11 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-12 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/
Specifications Table 6-12 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel *Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
Specifications Table 6-13 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-13 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 6-14 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 378235-001.
Screw Listing Table A-1 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C-clips; documented in Section 5.4) 2 One screw that secures the memory/Mini Card module cover to the computer (screw is captured on the cover by a C-clip; documented in Section 5.7) Phillips PM2.0×4.
Screw Listing Table A-1 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WLAN to the computer (documented in Section 5.8) Phillips PM2.0×4.
Screw Listing Table A-1 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9) Phillips PM2.0×4.
Screw Listing Table A-1 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 9 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the Mini Card WWAN to the computer (documented in Section 5.16) Phillips PM2.0×4.
Screw Listing Table A-2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw mm Color Qty. Length Thread Head Width Silver 1 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C-clip; documented in Section 5.4) Phillips PM2.5×13.
Screw Listing Table A-3 Phillips PM3.0×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 3.0 mm 4.5 mm Where used: Four screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.9) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the keyboard to the computer (documented in Section 5.10; left screw also secures optical drive) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.18) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the display assembly to the computer (documented in Section 5.18) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 13 screws that secure the top cover to the computer (documented in Section 5.19) Torx8 T8M2.5×9.
Screw Listing Table A-4 Torx8 T8M2.5×9.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 24 9.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the top cover to the computer (documented in Section 5.19) Torx8 T8M2.5×9.
Screw Listing Table A-5 Torx8 T8M2.5×2.0 Screw mm Color Qty. Length Thread Head Width Black 2 2.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the switch cover to the computer (documented in Section 5.17) Torx8 T8M2.5×2.
Screw Listing Table A-6 Phillips PM2.5×7.0 Screw mm Color Qty. Length Thread Head Width Silver 2 7.0 mm 2.5 mm 4.5 mm Where used: 2 screws that secure the fan to the computer (screws are captured on the fan assembly by an O-clip; documented in Section 5.11) Phillips PM2.5×7.
Screw Listing Table A-7 Phillips PM2.5×8.0 Shoulder Screw mm Color Qty. Length Thread Head Width Silver 4 8.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the heat sink to the computer (screws are captured on the heat sink by C-clips; documented in Section 5.12) Phillips PM2.5×8.
Screw Listing Table A-8 Phillips PM2.5×3.0 Screw mm Color Qty. Length Thread Head Width Black 2 3.0 mm 2.5 mm 4.0 mm Where used: 2 screws that secure the modem module to the computer (documented in Section 5.22) Phillips PM2.5×3.
Screw Listing Table A-9 Torx8 T8M2.5×4.0 Screw mm Color Qty. Length Thread Head Width Black 2 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the speaker to the computer (documented in Section 5.20) Torx8 T8M2.5×4.
Screw Listing Table A-9 Torx8 T8M2.5×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 2 4.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the system board to the computer (documented in Section 5.24) Torx8 T8M2.5×4.
Screw Listing Table A-10 Phillips PM1.5×3.0 Screw mm Color Qty. Length Thread Head Width Silver 1 3.0 mm 1.5 mm 4.0 mm Where used: One screw that secures the USB/audio board the computer (documented in Section 5.23) Phillips PM1.5×3.
Screw Listing Table A-11 Hex Socket HM5.0×9.0 Screw Lock mm Color Qty. Length Thread Head Width Silver 6 9.0 mm 5.0 mm 5.0 mm Where used: 1 Two screw locks that secure the system board to the computer (documented in Section 5.24) 2 Two screw locks that secure the system board to the computer (documented in Section 5.24) Hex Socket HM5.0×9.
Screw Listing Table A-11 Hex Socket HM5.0×9.0 Screw Lock (Continued) mm Color Qty. Length Thread Head Width Silver 6 9.0 mm 5.0 mm 5.0 mm Where used: 2 screw locks that secure the serial connector board to the system board (documented in Section 5.25) Hex Socket HM5.0×9.
B Software Backup and Recovery Backup HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. installed drivers, utilities, and applications can be copied to ✎ HP a CD or to a DVD using HP Backup and Recovery Manager. DVD±RW discs and DVD±RW double-layer discs ✎ Formatted are not compatible with HP Backup and Recovery Manager. computer must be connected to external power before you ✎ The perform backup and recovery procedures.
Software Backup and Recovery Backing Up the System Using HP Backup and Restore Manager, you can ■ Back up specific files and folders. ■ Back up the entire system. ■ Back up modifications since your last backup, using HP system restore points. ■ Schedule backups. Backing Up Specific Files or Folders You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs.
Software Backup and Recovery Backing Up the Entire Hard Drive When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders. of the entire hard drive image can be stored on another ✎ Ahardcopydrive, on a network drive, or on recovery discs that you create. process may take over an hour, depending on your ✎ This computer speed and the amount of data being stored.
Software Backup and Recovery Backing Up Modifications Made to the System When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. first system recovery point, a snapshot of the entire image, ✎ The is automatically created the first time you perform a backup.
Software Backup and Recovery Scheduling Backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery > HP Backup Scheduler. The “Backup Scheduler” page opens. 2. Click Next. 3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station (select computer models only), by clicking one of the available options. Click Next to further define the settings.
Software Backup and Recovery HP Backup and Recovery Manager allows you to ■ Create recovery discs (highly recommended). The recovery discs are used to start up your computer and to recover the full factory image (operating system and software) in case of system failure or instability. do not have a CD or DVD burner, a copy of the entire ✎ Ifhardyoudrive image can be stored on another hard drive or on a network drive. ■ Perform a recovery.
Software Backup and Recovery Before creating recovery discs: ■ Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separately. DVD±RW discs and DVD±RW double-layer discs ✎ Formatted are not compatible with HP Backup and Recovery Manager. ■ Number each disc before inserting it into the optical drive of the computer. ■ If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs.
Software Backup and Recovery Performing a Recovery from the Hard Drive There are 2 ways to initiate a recovery from the hard drive: ■ From within Windows. ■ From the recovery partition. Initiating a Recovery in Windows To initiate a recovery in Windows: 1. Back up all personal files. 2. Select Start > All Programs > HP Backup & Recovery > HP Backup and Recovery Manager. 3. Click Next. 4. Click Recover important files or the entire system, and then click Next. 5.
C Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. Careful handling should be exercised when removing these components.
Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. procedures differ from one display assembly to ✎ Disassembly another. The procedures provided in this appendix are general disassembly instructions.
Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.
Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2.
Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure.
Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel.
Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel.
Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover.
Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel.
Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel.
Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame.
Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel.
Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the LCD panel and backlight.
D Connector Pin Assignments Table D-1 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel Maintenance and Service Guide D–1
Connector Pin Assignments Table D-2 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D-3 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground D–2 Maintenance and Service Guide
Connector Pin Assignments Table D-4 Serial Pin Signal Pin Signal 1 Carrier detect 6 Data set ready 2 Receive data 7 Ready to send 3 Transmit data 8 Clear to send 4 Data terminal ready 9 Ring indicator 5 Ground Maintenance and Service Guide D–3
Connector Pin Assignments Table D-5 Parallel Port Pin Signal Pin Signal 1 Strobe 14 Auto linefeed 2 Data bit 0 15 Error 3 Data bit 1 16 Initialize printer 4 Data bit 2 17 Select in 5 Data bit 3 18 Ground 6 Data bit 4 19 Ground 7 Data bit 5 20 Ground 8 Data bit 6 21 Ground 9 Data bit 7 22 Ground 10 Acknowledge 23 Ground 11 Busy 24 Ground 12 Paper end 25 Ground 13 Select D–4 Maintenance and Service Guide
Connector Pin Assignments Table D-6 S-Video-Out Pin Signal Pin Signal 1 S-VHS color (C) signal 5 TV-CD 2 Composite video signal 6 S-VHS intensity ground 3 S-VHS intensity (Y) signal 7 Composite video ground 4 S-VHS color ground Maintenance and Service Guide D–5
Connector Pin Assignments Table D-7 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog D–6 Maintenance and Service Guide
Connector Pin Assignments Table D-8 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide D–7
Connector Pin Assignments Table D-9 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused D–8 Maintenance and Service Guide
E Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. E–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Index 1394 port 1–9 A AC adapter, spare part number 3–26, 3–30 arrow keys 1–15 audio troubleshooting 2–21 audio-in jack location 1–11 pin assignments D–2 audio-out jack location 1–11 pin assignments D–1 B base enclosure, spare part numbers 3–11, 3–35 battery removal 5–6 spare part numbers 3–21, 3–29, 3–30, 5–6 battery bay 1–13, 1–20 battery light 1–7 battery pack specifications 6–7 battery release latch 1–20 Bluetooth cable, illustrated 3–23 Maintenance and Service Guide Bluetooth module removal 5–12 sp
Index left-side 1–10 rear 1–10 right-side 1–8 top 1–16, 1–18 computer feet illustrated 3–22 locations 5–11 Computer Setup Advanced Menu 2–5 Diagnostics Menu 2–4 File Menu 2–2 overview 2–1 Security Menu 2–3 computer specifications 6–1 connector pin assignments audio-in D–2 audio-out D–1 external monitor D–6 headphone D–1 microphone D–2 modem D–7 monitor D–6 network D–8 parallel D–4 RJ-11 D–7 RJ-45 D–8 serial D–3 S-Video-out D–5 Universal Serial Bus (USB) D–2 connectors, service considerations 4–2 D design
Index spare part number 3–21, 3–25, 3–35, 5–20 specifications 6–11 DVD±RW and CD-RW Double Layer Combo Drive, spare part number 3–26, 3–30 DVD-ROM drive precautions 4–3 removal 5–20 spare part number 3–21, 3–25, 3–26, 3–29, 3–35, 5–20 specifications 6–8 E electrostatic discharge 4–4, 4–8 exhaust vents 1–11 expansion product troubleshooting 2–14 ExpressCard slot 1–11 ExpressCard slot space saver, illustrated 3–22 external monitor port location 1–11 pin assignments D–6 External MultiBay II power cable and s
Index fn key 1–15 front components 1–6 G grounding equipment and methods 4–7 H hard drive OS loading problems 2–16 precautions 4–3 removal 5–7 spare part numbers 3–21, 3–25, 3–35, 5–7 specifications 6–6 hard drive bay 1–21 hard drive cover illustrated 3–22 removal 5–8 hard drive frame, removal 5–10 headphone jack location 1–11 pin assignments D–1 heat sink removal 5–30 spare part number 3–7, 3–30, 5–30 HP Docking Station AC adapter, spare part number 3–26, 3–30 HP Docking Station, spare part number 3–26,
Index microphone jack location 1–11 pin assignments D–2 Mini Card compartment 1–21 Mini Card WLAN module removal 5–16 spare part numbers 3–13, 3–15, 3–17, 3–19, 5–16 Mini Card WWAN module removal 5–38 spare part number 3–11, 3–30, 5–38 Miscellaneous Plastics Kit (for use with docking device), spare part number 3–26, 3–30 modem cable illustrated 3–23 removal 5–57 modem jack location 1–9 pin assignments D–7 modem module removal 5–56 spare part number 3–11, 3–30, 5–56 troubleshooting 2–26 monitor port locatio
Index power button 1–16 power connector 1–13 power cord set requirements E–2 spare part numbers 3–27, 3–29 power light 1–6, 1–19 power management features 1–5 power, troubleshooting 2–8 processor removal 5–33 spare part numbers 3–9, 3–34, 3–36, 3–40, 5–33 R rear components 1–10 removal/replacement preliminaries 4–1 procedures 5–1 right-side components 1–8 RJ-11 jack location 1–9 pin assignments D–7 RJ-45 jack location 1–11 pin assignments D–8 RTC battery illustrated 3–22 removal 5–35 RTC battery cable, di
Index I/O addresses 6–17 interrupts 6–15 memory map 6–20 optical drive 6–8, 6–9, 6–11, 6–13 system DMA 6–14 static shielding materials 4–8 stringent security 1–4 S-Video-out jack location 1–13 pin assignments D–5 switch cover removal 5–40 spare part numbers 3–3, 3–34, 5–40 system board removal 5–61 spare part numbers 3–11, 3–33, 3–40, 5–61 system DMA 6–14 system memory map 6–20 T Thermal Grease Kit, spare part number 3–7, 3–35, 5–30 thermal paste, replacement 5–32 tools required 4–1 top components 1–16, 1
Index USB/audio board removal 5–59 spare part number 3–11, 3–35, 5–59 USB/audio board cable, illustrated 3–23 V video troubleshooting 2–12 volume buttons 1–17 W Windows applications key 1–15 Windows logo key 1–15 wireless button 1–17 wireless light 1–6, 1–17 WLAN Mini Card module spare part numbers 3–30, 3–31, 3–32, 3–33 workstation precautions 4–6 Index–8 Maintenance and Service Guide