. . . . . . . . . . . . . . . . . . . . . . . . . Notice The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright.
. . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
. . . . . . . . . . . . . . . . . . . . . . . . . European Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
. . . . . . . . . . . . . . . . . . . . . . . . . Japanese Notice Airline Travel Notice Use of electronic equipment aboard commercial aircraft is at the discretion of the airline. Laser Safety All Compaq systems equipped with CD-ROM drives comply with the appropriate safety standards, including IEC 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
. . . . . . . . . . . . . . . . . . . . . . . . . The removable CD-ROM drive is classified as a CLASS 1 LASER PRODUCT. These labels are located on the outside of the CD-ROM drive: TEAC CD-40 E-900-U R R TUV S/NO. DC 5V1.5A. PRODUCT SERVICE S TEAC CORP. MADE IN JAPAN CERTIFICATION THIS PRODUCT CMPLIES WITH DHHS RULES 21 CFR CHAPTER 1 . SUBCHAPTER J APPLICABLE AT DATE OF MANUFACTURE.
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. . . . . . . . . . . . . . . . . . . . . . . . . Preface Before You Begin Where to Find Information This Beyond Setup guide and the online User’s Guide should answer most questions that you may have about your new Compaq personal computer and the preinstalled Windows 95 operating system. You can access the online User’s Guide in two ways: (1) click the Start button, point to Compaq Information Center, then click User’s Guide, or (2) click the Start button, then click Help.
. . . . . . . . . . . . . . . . . . . . . . . . . ■ File names that are not in command lines are presented in uppercase italic type as shown here: FILENAME. ■ Commands are presented in lowercase, bold type as shown here: install or a:\install. Commands that are to be entered at the command prompt may be shown on a separate line. ■ When you need to type information and press the Enter key, you are directed to "enter" the information.
. . . . . . . . . . . . . . . . . . . . . . . . . Preparing for a Technical Support Call If you cannot solve a problem using the troubleshooting tips in Chapter 13 and the online Troubleshooting help, you may need to call technical support.
. . . . . . . . . . . . . . . . . . . . . . . . . Worldwide Telephone Numbers Locate your geographical area from the following table and use one of the telephone numbers for Compaq assistance. General Information Numbers:—Product information, technical assistance, and the location of your nearest Compaq authorized dealer, reseller, or service provider. Technical Support Numbers:—Hardware technical support in analyzing system configuration and diagnostic problems or troubleshooting.
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. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 1 Taking a Look at the Computer This chapter provides an overview of the computer features and components. Illustrations and tables identify external components and give a brief description of their functions.
. . . . . . . . . . . . . . . . . . . . . . . . . Preinstalled Software The Windows 95 operating system is preinstalled on the computer hard drive. MS-DOS real mode drivers are also preinstalled, which load if you have older MS-DOS based programs or games that require an MS-DOS real mode session. Refer to the online Readme file for more information. Click the Start button, point to Programs, point to MS-DOS Real Mode, then click Readme.
. . . . . . . . . . . . . . . . . . . . . . . . . Interior Components Interior components vary by model, and some components are upgradable. To view information about your system components, double-click the System icon in Control Panel or run the View System Information (INSPECT) utility from the Compaq Diagnostics diskette. Refer to Chapter 11, "Running Compaq Diagnostics," for more information about running the View System Information utility. Memory The computer has an upgradable flash ROM BIOS.
. . . . . . . . . . . . . . . . . . . . . . . . . Exterior Components The green power/suspend light ➊ and the yellow battery light ➋ are visible whether the computer is opened or closed. Power/Suspend Light and Battery Light on the Computer Slide the release latches forward ➊ and open the display ➋ to see all the components on the front of the computer.
. . . . . . . . . . . . . . . . . . . . . . . . . Components on the Front and Right Side Front and Right Side View Components on the Front and Right Side Component Function 2 Power switch Display switch 3 Suspend button Turns the power on and off. Turns display off if display is closed when the computer is on. Initiates and exits Suspend. When pressed simultaneously with the Fn key, initiates Hibernation. Refer to Chapter 3, "Basic Operating, Maintenance, and Travel Guidelines".
. . . . . . . . . . . . . . . . . . . . . . . . . Components on the Front and Right Side Continued 4 Component Function Status panel icons The computer is connected to an external power source. QuickLock/QuickBlank has been initiated. Type your power-on password on the blank screen to exit QuickLock/QuickBlank. Power management is turned on. Refer to Chapter 10, "Running Computer Setup," for information about power management. A diskette drive in the MultiBay is being accessed.
. . . . . . . . . . . . . . . . . . . . . . . . . Components on the Front and Right Side Continued Component Function 5 Ventilation intake The ventilation intake, along with the exhaust, provides airflow that helps prevent the computer from overheating. 6 Stereo speakers Built-in stereo speakers for PC sounds and the multimedia sound system. 7 Brightness control Adjusts the brightness of the display. Contrast control (not shown) Adjusts the contrast of the display (not on all models).
. . . . . . . . . . . . . . . . . . . . . . . . . Components on the Rear and Left Side Pull open the connector door on the rear panel to see all the external connectors on the rear of the computer.
. . . . . . . . . . . . . . . . . . . . . . . . . Component Function 1 Serial number You will need this serial number whenever you call for customer support. 2 Serial connector Connects optional serial devices. 3 Parallel connector Connects optional parallel devices. 4 External options connector Connects either expansion base or the optional MPEG and TV Video Adapter. 5 External monitor connector Connects an external monitor.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2 Keyboard and EasyPoint II Pointing Device The computer keyboard has separate pointer and screen-control keys, an embedded numeric keypad, special hotkeys for quick access to certain functions, a palm rest, and an integrated pointing device and mouse buttons. ! WARNING: To reduce risk of serious injury to hands, wrists, or other joints, read the Safety & Comfort Guide.
. . . . . . . . . . . . . . . . . . . . . . . . . The left ➋ and right ➌ mouse buttons are below the spacebar. The mouse buttons are easily pressed with your left or right thumb. EasyPoint II Pointing Device and Mouse Buttons NOTE: If an external pointing device is connected, the integrated pointing device is automatically disabled and the external pointing device must be used.
. . . . . . . . . . . . . . . . . . . . . . . . . Identifying Keyboard Features The illustration and table below identify the keyboard features, including the embedded numeric keypad and the special hotkeys.
. . . . . . . . . . . . . . . . . . . . . . . . . Using the Embedded Numeric Keypad The embedded numeric keypad is a section of the main keyboard that converts to a numeric keypad when the NumLk function is enabled. When the NumLk function is enabled, the blue numbers and symbols within the numeric keypad section are active. ■ To enable the embedded numeric keypad, press Fn+NumLk. The NumLk icon turns on. ■ To disable the embedded numeric keypad, press Fn+NumLk. The NumLk icon turns off.
. . . . . . . . . . . . . . . . . . . . . . . . . The following hotkeys are available: Hotkeys Key Function Fn+F4 Switches between external, internal, and simultaneous display. (Model 810 CSTN 800 × 600 does not support simultaneous display.) Fn+F5 Toggles speakers/headphones off and on. Fn+F6 Turns QuickLock/QuickBlank on. Power-on password is needed. Fn+F7 Toggles power management settings off and on. Fn+F4 The display hotkey is available when the computer is connected to an external monitor.
. . . . . . . . . . . . . . . . . . . . . . . . . Fn+F6 The QuickLock/QuickBlank hotkey disables the keyboard and pointing device and blanks the screen. You must enter your power-on password to reenable the keyboard and pointing device and to return information to the screen. To use the QuickLock/QuickBlank hotkey, you must first establish a power-on password and enable QuickLock/QuickBlank in Computer Setup. Refer to Chapter 10, "Running Computer Setup," for information about setting up your computer.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 3 Basic Operating, Maintenance, and Travel Guidelines This chapter contains basic guidelines for operating and caring for the computer and for traveling with or shipping the computer. Power Sources You can power the computer by connecting it to an external power source or by using battery packs. Refer to Chapter 4, "Using Battery Packs," for information on battery packs.
. . . . . . . . . . . . . . . . . . . . . . . . . Connecting the AC Adapter Follow these steps to connect the computer to an external power source using the AC Adapter: CAUTION: Be sure that the electrical outlet into which you plug the AC Adapter is easily accessible at all times. When you want to disconnect power from the computer, unplug the AC Adapter from either the computer or the electrical outlet. 1. Connect the power cord to the AC Adapter ➊. 2.
. . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Automobile Adapter Follow these steps to connect the computer to an external power source using the optional Automobile Adapter: 1. Insert the larger connector on the Automobile Adapter cable into the cigarette lighter socket ➊. 2. Insert the smaller connector on the Automobile Adapter cable into the power connector on the rear panel of the computer (same connector that the AC Adapter connects to) ➋.
. . . . . . . . . . . . . . . . . . . . . . . . . Power Controls The power switch and other power controls initiate various actions depending on the power state of the computer, as described in the following table. Power Controls Control Action Power switch Turns computer on when it is off, in Suspend, or Hibernation. Turns computer off when it is on. Suspend button Initiates Suspend when computer is on. Turns computer on when it is off, in Suspend, or Hibernation.
. . . . . . . . . . . . . . . . . . . . . . . . . NOTE: It is normal for the fan to cycle on and off when the computer reaches certain temperatures, and for the computer to feel warm to hot when it is being used. Turning Off the Computer If you will not be using the computer for extended periods, such as overnight, you may conserve power by initiating Hibernation, initiating Suspend, or turning off the computer.
. . . . . . . . . . . . . . . . . . . . . . . . . ■ Clean the lens of the CD-ROM drive occasionally with a commercially available dry-type cleaning kit (not a wet-type kit). Follow the directions in the kit to insert the cleaning cartridge into the CD-ROM drive. Traveling and Shipping Guidelines For safety and convenience, follow these steps when traveling with or shipping the computer: 1. Back up all important hard drive files onto diskettes or tape media.
. . . . . . . . . . . . . . . . . . . . . . . . . IMPORTANT: There are three types of airport security devices: X-ray machines (the conveyor belt device you set your bags on), magnetic detectors (the device you walk through), and security magnetic wands (the hand-held device used by security personnel). You can send your computer and diskettes through airport X-ray machines.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 4 Using Battery Packs This chapter contains guidelines for using, storing, and recycling battery packs. A nickel metal hydride battery pack is supplied with the computer. You can power the computer with the battery pack in the battery compartment and/or in the computer MultiBay. A lithium ion battery pack is available as an option.
. . . . . . . . . . . . . . . . . . . . . . . . . ■ Removing PC Cards or turning the power off to PC Card slots (through Computer Setup) when they are not being used. PC Cards may drain the battery more quickly than expected, even when the computer is in Suspend. ■ Disabling PC Card slots in Computer Setup when PC Cards are not being used. ■ Connecting to an external power source when formatting diskettes. ■ Minimizing the use of DOS-based programs. ■ Minimizing the use of the CD-ROM drive.
. . . . . . . . . . . . . . . . . . . . . . . . . Battery Gauge Icons and Battery Light The above illustration shows two fully charged battery packs in the computer. As the amount of charge in the battery packs decreases, the number of squares above the straight line in the battery icon decreases. NOTE: If two battery packs are in the computer, the Windows battery meter (in Power Properties and on the taskbar) shows the averaged amount of charge for both battery packs.
. . . . . . . . . . . . . . . . . . . . . . . . . Identifying and Resolving a Low-Battery Condition When battery pack(s) are near the end of their charge, the computer beeps once every 15 seconds and the battery light blinks to indicate a low-battery condition. NOTE: If you disable the low-battery warning beeps in Computer Setup, only the blinking battery light (and Windows warning message if enabled) will indicate a low-battery condition.
. . . . . . . . . . . . . . . . . . . . . . . . . Replacing Battery Pack(s) If you are operating the computer with only one battery pack or if the computer indicates a low-battery condition, initiate Suspend before replacing the battery pack(s). CAUTION: To prevent loss of unsaved data when the computer is on and you are removing the only battery pack, initiate Suspend.
. . . . . . . . . . . . . . . . . . . . . . . . . Removing a Battery Pack from the Computer 4. If you removed the battery pack from the MultiBay, slide the battery panel to the left until it is flush with the side of the battery pack for more convenient storage.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting a Battery Pack into the Computer The front of the battery pack has a sliding panel that covers the larger opening of the MultiBay when the battery pack is inserted into the MultiBay. Before inserting the battery pack into the battery compartment, slide the panel all the way to the left. 1.
. . . . . . . . . . . . . . . . . . . . . . . . . Charging Battery Packs You can charge one or two battery packs in the computer, in the expansion bases, or in the optional external Battery Fastcharger. NOTE: Refer to the documentation included with the optional external Battery Fastcharger for information about charging battery packs in that option.
. . . . . . . . . . . . . . . . . . . . . . . . . Refer to Chapter 5, "Connecting External Desktop Equipment," for information about docking the computer. Four yellow battery lights on the right front of the expansion base indicate when battery packs are charging. When a battery pack completes fast charging, the battery light turns off.
. . . . . . . . . . . . . . . . . . . . . . . . . When you connect the computer to an external power source, the battery light on the computer turns on. However, charging may not occur until the battery pack reaches normal operating conditions, which may take several minutes to an hour. When the battery pack reaches the normal temperature and charge level, it begins to charge. The battery light on the computer turns off when the battery pack is fully charged.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 5 Connecting External Desktop Equipment The computer automatically detects most new equipment and installs any needed device drivers. If you connect new equipment that does not work as expected, double-click the Add New Hardware icon in Control Panel for help installing the equipment. Double-click the Printers icon in Control Panel for help installing a new printer.
. . . . . . . . . . . . . . . . . . . . . . . . . Serial Devices The following illustration and procedures describe connecting a serial device to the serial port. 1. If the computer is on, press the suspend button to initiate Suspend. 2. Connect one end of the signal cable to the serial connector on the device. 3. Connect the other end of the signal cable to the serial connector on the rear panel of the computer. Connecting a Serial Device to the Computer 4.
. . . . . . . . . . . . . . . . . . . . . . . . . Parallel Devices NOTE: The parallel port is compliant with industry standards for a bidirectional parallel peripheral interface. It supports the faster bidirectional communications of the Extended Capabilities Port (ECP) mode and the Enhanced Parallel Port (EPP) mode for compliant parallel devices. The following illustration and procedures describe connecting a printer to the parallel port. 1.
. . . . . . . . . . . . . . . . . . . . . . . . . External Monitor The computer can support an external monitor with a resolution up to 1024 × 768 in 256 colors. Follow these steps to connect an external monitor: 1. Connect the monitor signal cable to the external monitor connector on the rear of the computer. Connecting an External Monitor to the Computer 2. Plug the monitor power cord into a properly grounded electrical outlet. 3. Turn on the monitor and turn on the computer if it is off. 4.
. . . . . . . . . . . . . . . . . . . . . . . . . NOTE: If the monitor is an energy saving monitor, you can either enable the Energy Star compliant options in Windows Display Properties or run Computer Setup and enable the Energy Saving Monitor option on the Power menu. If you enable these options and the external monitor is not an energy saving monitor, the display may become distorted when screen timeout occurs.
. . . . . . . . . . . . . . . . . . . . . . . . . External Keyboard, Numeric Keypad, or PS/2 Mouse Follow these steps to connect an external keyboard, numeric keypad, or PS/2 mouse to the keyboard/ mouse connector on the rear panel of the computer. 1. Press the suspend button to initiate Suspend if the computer is on. 2. Connect the external keyboard, numeric keypad, or PS/2 mouse cable to the keyboard/mouse connector on the rear of the computer. 3. Press the suspend button to exit Suspend.
. . . . . . . . . . . . . . . . . . . . . . . . . MultiBay-ISA Expansion Base The MultiBay-ISA Expansion Base extends the functionality of the original MultiBay Expansion Base by providing a full-length ISA slot and Premier Sound audio sysstem. The PremierSound audio delivers CD-quality sound by using two high-performance speakers in bass-reflex enclosures and a five-stage built-in equalizer.
. . . . . . . . . . . . . . . . . . . . . . . . . 4. Slide open the external options connector cover in the connector door of the computer to expose the external options connector. NOTE: If a cable or PC Card extends beyond the PC Card slot when connecting the computer to the expansion base, the PC Card connector may be damaged. Sliding Open the External Options Connector Cover 5. Ensure that the expansion base is connected to external power and that the docking lever is in the forward position.
. . . . . . . . . . . . . . . . . . . . . . . . . 6. Use both hands to slide the computer into the expansion base until you feel a slight resistance. CAUTION: To prevent damage to the connectors on the computer and expansion base, use both hands to slide the computer straight back into the expansion base. To prevent damage to the PC Card connector, remove any PC Cards or cables from the computer that do not allow the PC Card doors to fully close prior to docking.
. . . . . . . . . . . . . . . . . . . . . . . . . 7. Push the docking level back to complete the docking procedure. 8. Push the docking lever away from you to pull the computer into the expansion base and to seat the external options connector. Using the Docking Lever to Dock the Computer 9. Press the expansion base power button ➊ or the computer power switch to turn the system on. The power light on the expansion base turns on to indicate that the system is on ➋.
. . . . . . . . . . . . . . . . . . . . . . . . . Undocking the Computer from the Expansion Bases Follow these steps to undock the computer from the expansion bases: 1. Save your work. 2. Close all applications that access information from the hard drive or the CD-ROM drive in the expansion base. 3. Remove any PC Cards or cables that do not allow the computer PC Card door to fully close. 4. Close the PC Card door. 5.
. . . . . . . . . . . . . . . . . . . . . . . . . Using the Ethernet Connectors on the Expansion Base The expansion bases have an Ethernet controller that is NE-2000 compatible and two Ethernet connectors: RJ-45 (10BASE-T) and BNC (10BASE2). The computer has the following factory default Ethernet settings: ■ I/O address 300h ■ Interrupt request IRQ 10 ■ Connector type RJ-45 Refer to Chapter 10, "Running Computer Setup," for information on changing the Ethernet settings.
. . . . . . . . . . . . . . . . . . . . . . . . . 4. Insert the key into the lock, turn it to the locked position, and remove the key.
. . . . . . . . . . . . . . . . . . . . . . . . . The computer has an infrared port ➊ that allows cable-free IrDA communication between the computer and another infraredequipped computer or printer. Infrared Port on the Computer NOTE: When the computer is docked in either epansion base, the infrared port on the expansion base is enabled. The computer supports a speed of 115 kilobits per second (Kbps) when communicating by an infrared port.
. . . . . . . . . . . . . . . . . . . . . . . . . Preparing for an Infrared Connection The infrared port uses an invisible beam of infrared light to communicate with another infrared-equipped computer, printer, or other device. To establish an infrared link: ■ Be sure the infrared ports on both devices are enabled and facing each other at a distance no greater than three feet (one meter). ■ Avoid moving the infrared ports away from each other during data transmission.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 6 Working with Removable Drives The computer has one MultiBay ➊, one dedicated hard drive bay ➋, and one dedicated battery compartment ➌. Each expansion base has two MultiBays ➍. When the computer is undocked, drive activity is indicated by the following icons on the status panel: ➎ Diskette drive icon ➏ Hard drive/CD-ROM drive icon NOTE: Refer to Chapter 5, "Connecting External Desktop Equipment," for information about docking the computer.
. . . . . . . . . . . . . . . . . . . . . . . . . Number and Supported Locations for Drives and Battery Packs The following table lists the removable drives and battery packs that can be used in the computer and expansion bases, along with the maximum number and supported locations.
. . . . . . . . . . . . . . . . . . . . . . . . . Caring for Removable Drives Removable drives are fragile components that must be handled with care. A hard drive carrying case and a MultiBay device carrying case are supplied with the computer to protect a drive whenever it is out of the drive bay. CAUTION: To prevent damage to the computer, damage to the removable drive, or loss of information, observe these precautions: ■ Turn the computer off before removing or inserting a drive.
. . . . . . . . . . . . . . . . . . . . . . . . . Placing a Hard Drive into the Hard Drive Carrying Case A hard drive carrying case is supplied with the computer to protect a hard drive when it is out of the drive bay. Do not place a hard drive into the MultiBay device carrying case. IMPORTANT: Before handling a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.
. . . . . . . . . . . . . . . . . . . . . . . . . Placing a CD-ROM Drive or Diskette Drive into the MultiBay Device Carrying Case A MultiBay device carrying case is supplied with the computer to protect a CD-ROM drive or a diskette drive when it is out of the MultiBay. Do not place a hard drive into the MultiBay device carrying case. IMPORTANT: Before handling a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter.
. . . . . . . . . . . . . . . . . . . . . . . . . Dedicated Hard Drive Bay The computer hard drive bay is a dedicated bay; it supports only a hard drive. The LTE 5000 hard drive that is preinstalled in the dedicated hard drive bay contains the software necessary to access many resources that will not be available if you start the computer from a drive other than the preinstalled (or specially prepared) hard drive.
. . . . . . . . . . . . . . . . . . . . . . . . . Removing a Hard Drive from the Dedicated Hard Drive Bay To remove the hard drive from the hard drive bay, follow these steps: IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter. 1. Save your work and close applications. 2. Shut down the computer: click the Start button, click Shut Down, then click Yes. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . 4. Release the hard drive by sliding and holding the hard drive release ➊ on the bottom of the computer as you pull gently on the hard drive tab ➋. CAUTION: To prevent damage to the hard drive, do not use excessive force when removing it. If you are unable to remove the drive easily, verify that the security screw has not been inserted to hold the release in place and secure the drive in the bay. Removing the Hard Drive from the Dedicated Hard Drive Bay 5.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting a Hard Drive into the Dedicated Hard Drive Bay To insert a hard drive into the dedicated hard drive bay, follow these steps: IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter. 1. If the computer is on, turn it off. 2. Open the hard drive door by slightly lifting the front of the computer, sliding the door latch down, and pulling the door open.
. . . . . . . . . . . . . . . . . . . . . . . . . 3. With the hard drive tab facing out and the labels on the drive facing up, insert the drive into the hard drive bay until it clicks into place. (The system can recognize the hard drive only if it is properly seated.) NOTE: If you are unable to insert the drive easily, verify that the security screw has not been inserted into the bottom of the computer. Inserting the Hard Drive into the Hard Drive Bay 4. Push the hard drive door in to close it. 5.
. . . . . . . . . . . . . . . . . . . . . . . . . Computer MultiBay The following procedures describe inserting and removing drives from the computer MultiBay. The procedures are similar to insert drives into and remove drives from the expansion base MultiBays. One difference between the computer MultiBay and the expansion base MultiBays is the provision to secure a drive in the computer MultiBay. There are no provisions to secure drives in the expansion base MultiBays.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting the MultiBay Weight Saver into the Computer MultiBay When you do not need a device in the computer MultiBay, you can insert the supplied MultiBay Weight Saver. The MultiBay Weight Saver covers the MultiBay opening without adding the weight of a drive or battery to the computer. Although the MultiBay Weight Saver looks similar to the optional MultiBay Hard Drive Carrier, the MultiBay Weight Saver is not for use with the hard drive.
. . . . . . . . . . . . . . . . . . . . . . . . . Follow these steps to place the hard drive into the MultiBay Hard Drive Carrier and to insert the carrier into the computer MultiBay: 1. Save your work and close applications. 2. Shut down the computer: click the Start button, click Shut Down, then click Yes. 3. Slide to the right and hold the release ➊ on the right front of the MultiBay Hard Drive Carrier. 4.
. . . . . . . . . . . . . . . . . . . . . . . . . 7. Position the carrier against the left side of the MultiBay and insert it into the MultiBay until it clicks into place. The system can recognize the hard drive only if the carrier is properly seated. NOTE: If you are unable to insert the carrier easily, verify that the security screw has not been inserted into the bottom of the computer. Inserting the MultiBay Hard Drive Carrier into the Computer MultiBay 8.
. . . . . . . . . . . . . . . . . . . . . . . . . Removing a Hard Drive from the Computer MultiBay To remove a hard drive from the computer MultiBay and from the MultiBay Hard Drive Carrier, follow these steps: IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter. 1. Save your work and close applications. 2. Shut down the computer: click the Start button, click Shut Down, then click Yes. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting a CD-ROM Drive into the Computer MultiBay The system supports up to three CD-ROM drives—one in the computer MultiBay and two in the expansion base MultiBays. However, if two CD-ROM drives are in the expansion base, neither can play audio (music) CDs. If only one CD-ROM drive is in the expansion base and one is in the computer MultiBay, both can play audio (music) CDs.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting the CD-ROM Drive into the Computer MultiBay 4. If you want to secure the CD-ROM drive in the MultiBay, insert the security screw as described in this chapter under "Securing a Drive in the Computer MultiBay.
. . . . . . . . . . . . . . . . . . . . . . . . . 5. Pull forward on the MultiBay device release ➊ on the left side of the computer to release the drive. NOTE: If the drive does not easily eject from the bay, verify that the security screw has not been inserted into the bottom of the computer to secure the drive in the bay. 6. Remove the CD-ROM drive from the MultiBay ➋. Removing the CD-ROM Drive from the Computer MultiBay 7. Place the CD-ROM drive into the MultiBay device carrying case.
. . . . . . . . . . . . . . . . . . . . . . . . . Special features of the drive include: ■ Optional 6x-speed transfer rate (900 Kbytes per second) ■ 190 millisecond average access time ■ MPC 2 (Multimedia Personal Computers (MPC-2)) Refer to Chapter 8, "Using Audio Equipment," for information about using audio equipment. Refer to the online Help for information about CD Player, Media Player, and Sound Recorder. Also refer to the documentation included with your CD applications.
. . . . . . . . . . . . . . . . . . . . . . . . . 5. Close the loading tray by pushing on the front panel of the tray. The drive performs a diagnostic check and automatically begins reading the Table of Contents (TOC). The light on the front of the drive turns on while the TOC is being read. 6. When the light on the drive turns off, the drive is ready to receive commands. Removing a CD from the CD-ROM Drive 1. Open the CD loading tray by pressing the release button on the front panel of the drive. 2.
. . . . . . . . . . . . . . . . . . . . . . . . . Opening the CD Loading Tray Manually If you are unable to open the tray with the release button after you have exited a CD application, you can open the tray manually. Follow these steps to open the tray manually only if you cannot open the tray with the release button: 1. Insert a straightened paper clip into the manual eject hole and push gently until the tray opens. Manually Opening the CD Loading Tray 2.
. . . . . . . . . . . . . . . . . . . . . . . . . Accessing a Diskette Drive in the Expansion Base The system supports two diskette drives—one in the computer MultiBay and one in either of the expansion base MultiBays. However, before you can access a diskette drive in the expansion base, you must disable the protected mode device drivers for the floppy disk controller. If you have only one diskette drive, and it is in the computer MultiBay, you do not need to disable the protected mode drivers.
. . . . . . . . . . . . . . . . . . . . . . . . . 3. Position the diskette drive against the left side of the MultiBay and insert the drive into the MultiBay until it clicks into place. The system can recognize the diskette drive only if it is properly seated. NOTE: If you are unable to insert the drive easily, verify that the security screw has not been inserted into the bottom of the computer. Inserting the Diskette Drive into the Computer MultiBay 4.
. . . . . . . . . . . . . . . . . . . . . . . . . Removing a Diskette Drive from the Computer MultiBay Follow these steps to remove a diskette drive from the computer MultiBay: IMPORTANT: Before inserting or removing a drive, be sure you have read the cautions under "Caring for Removable Drives" earlier in this chapter. 1. Save your work and close applications. 2. Shut down the computer: click the Start button, click Shut Down, then click Yes. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Using a Diskette Drive The diskette drive automatically reads and writes to the following formatted 3.5-inch diskettes: ■ 1.44 MB high-density (HD) ■ 720 Kbyte double-density (DD) ■ 1.2 MB (Japanese format) To insert a diskette into the diskette drive, hold the diskette by the end opposite the metal protective plate and gently push the diskette into the diskette drive until it clicks into place.
. . . . . . . . . . . . . . . . . . . . . . . . . Using Additional Hard Drives The computer can support up to four hard drives—two in the computer and two in the expansion base MultiBays. A variety of optional LTE 5000 hard drives are available. Some LTE Elite hard drives can also be used with limitations that are described later in this section. IMPORTANT: The original LTE 5000 hard drive preinstalled in the dedicated hard drive bay contains software necessary to access many resources.
. . . . . . . . . . . . . . . . . . . . . . . . . Hard drives that have secondary-drive capability have the following symbol on the label located on top of the drive: If you have LTE Elite hard drives that do not have secondary-drive capability, you can use them in the LTE 5000 computer with the limitations described later in this section.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting into the Expansion Base MultiBay Follow these steps to insert an LTE Elite hard drive that does not have secondary-drive capability into the expansion base MultiBay I: 1. Save your work and shut down the computer. 2. Place the LTE Elite hard drive into the MultiBay Hard Drive Carrier (sold separately). 3. Insert the MultiBay Hard Drive Carrier into the expansion base MultiBay I (the MultiBay on the left side of the expansion base).
. . . . . . . . . . . . . . . . . . . . . . . . . NOTE: A hard drive in the computer Multibay must have secondary-drive capability. 4. Insert the LTE Elite hard drive into the dedicated hard drive bay. 5. This step depends on the operating system on the LTE Elite hard drive. ■ If the drive has Windows 95, turn on the computer and press F8 when you see the message "starting Windows 95." When the Windows 95 Startup Menu appears, select "Command Prompt Only." ■ If the drive has Windows 3.
. . . . . . . . . . . . . . . . . . . . . . . . . The factory default hard drive boot sequence is: 1. 2. 3. 4. Hard drive in the computer Hard drive in the computer MultiBay Hard drive in the expansion base MultiBay I Hard drive in the expansion base MultiBay II If you want to change the hard drive boot sequence, follow the instructions in Chapter 10 to run Computer Setup, select the Initialization menu, then select Hard Drive Boot Sequence.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 7 Using PC Cards The PC Card (PCMCIA) slots allow you to add and remove options easily when you need to perform various tasks. Fax/modems, network cards, hard disk drives, and memory cards are a few of the options available as PC Cards. PC Cards look like thick credit cards and are available in three types (according to the thickness of the card): Type III, Type II, and Type I.
. . . . . . . . . . . . . . . . . . . . . . . . . Installing Card-Specific Device Drivers Some PC Cards that may require additional card-specific device drivers to function properly are listed below: ■ Network cards ■ Combination cards (such as SCSI/sound cards and modem/network cards ■ Audio cards ■ GPS (Global Positioning System) cards ■ Pager cards If you install card-specific device drivers provided by the PC Card manufacturer, be sure to install only device drivers for Windows 95.
. . . . . . . . . . . . . . . . . . . . . . . . . If you have an ATA hard drive card that is not already partitioned and formatted or if you want to change the partition, follow these steps: 1. Click the Start button, point to Programs, point to MS-DOS Real Mode, then click MS-DOS Mode. (The computer restarts and loads MS-DOS real mode drivers.) 2. At the command prompt, enter: atainit d: where d represents the drive letter assigned to the storage card. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Inserting a PC Card You do not have to turn off the computer or initiate Suspend before inserting a PC Card. Follow these steps to insert a card into a PC Card slot. 1. Open the PC Card door, located on the right side toward the rear of the computer, by sliding the door latch down and pulling the door open. Opening the PC Card Door NOTE: The PC Card slot has two guide rails.
. . . . . . . . . . . . . . . . . . . . . . . . . 2. Align the PC Card with the guide rails and gently insert the card (connectors facing in, label facing up) into the slot until it is seated. After the card is seated, the release button is usually flush with the end of the card. CAUTION: Do not force a PC Card into the PC Card slot. Forcing the card into the slot can damage the connector pins.
. . . . . . . . . . . . . . . . . . . . . . . . . Removing a PC Card You do not have to turn off the computer or initiate Suspend before removing a PC Card. Follow these steps to remove a PC Card from a PC Card slot: NOTE: To conserve battery power, remove PC Cards when they are not being used or turn off power to the PC Card slots through Computer Setup. 1. Click the PC Card icon in the lower-right corner of the taskbar. 2. Click the command to stop the card. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 8 Using Audio Equipment The computer has an industry standard-compatible Sound Blaster Pro stereo sound system and both internal and external audio capabilities. You can record, edit, and play voice, music, and other sounds in digital audio files. These capabilities allow you to enhance an interactive demonstration with high-quality stereo sound and to take advantage of multimedia software for business, presentations, education, and entertainment.
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. . . . . . . . . . . . . . . . . . . . . . . . . Internal Stereo Speakers The internal stereo speakers support playback of recorded sounds, audio for games and business programs, and line-out devices such as a CD player, tape deck, or stereo tuner. If external speakers or headphones are connected to the stereo speaker/headphone jack on the computer, the internal speakers are disabled.
. . . . . . . . . . . . . . . . . . . . . . . . . Internal Microphone The internal microphone on the front of the computer supports audio input for spoken comments. The internal microphone is disabled if an external microphone is connected.
. . . . . . . . . . . . . . . . . . . . . . . . . ! WARNING: To reduce the risk of personal injury, adjust the volume control before putting on headphones. CAUTION: Use only a 3.5 mm stereo plug in the stereo headphone jack. A mono plug may damage the computer. The Fn+F5 speaker/headphone hotkey toggles off and on the internal speakers or external speakers or headphones connected to the computer or to an expansion base. CAUTION: Turning the speakers/headphones off turns off the lowbattery warning beeps.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 9 Installing an Optional Memory Expansion Board You can increase the original 8 or 16 megabytes of random access memory (RAM) up to 72 or 80 megabytes, respectively, by installing an optional memory expansion board. Memory expansion boards are available in 8, 16, 32, and 64 megabyte sizes. Only one memory expansion board can be installed in the memory slot.
. . . . . . . . . . . . . . . . . . . . . . . . . 4. Open the connector door on the rear panel of the computer. Opening the Connector Door 5. Loosen the screw on each side of the memory slot cover (located above the external options connector). 6. Remove the memory slot cover. Removing the Memory Slot Cover NOTE: The memory slot supports only one memory expansion board.
. . . . . . . . . . . . . . . . . . . . . . . . . 7. Holding the memory expansion board by the edges, insert the board into the memory slot. 8. Tighten the two screws on the back of the memory expansion board. Inserting a Memory Expansion Board into the Memory Slot 9. Close the connector door. 10. Turn on the computer. After the Power-On Self-Test (POST), a prompt appears notifying you of the new RAM memory.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 10 Running Computer Setup Computer Setup automatically recognizes and configures the system for new Compaq devices. It does this without prompting you for information about the devices. However, if you add a memory expansion board, the next time you turn on the computer a prompt appears notifying you of the new memory configuration. You can run Computer Setup to view or to change the current configuration settings.
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. . . . . . . . . . . . . . . . . . . . . . . . . Ports Menu Use the Ports menu to change the factory-default input/output (I/O) addresses and interrupt requests (IRQs) for the following ports: Option Default Serial/Infrared Serial: 3F8, IRQ 4 Infrared: 3E8, IRQ 4 Parallel 378, IRQ 7 MPEG Video Out Format: PAL, NTSC NTSC Network Setup 300h, IRQ 10, RJ-45 NOTE: If you select conflicting settings for the ports, the system will automatically change one of the settings.
. . . . . . . . . . . . . . . . . . . . . . . . . The High conservation level provides the maximum amount of power conservation and the maximum battery operating time from a single charge. The Custom conservation level conserves power according to timeout settings that you specify. Refer to Chapter 10, "Running Computer Setup", for information oon power management, Suspend, and Hibernation. A timeout is a period of inactivity, after which power is turned off to the system or component.
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. . . . . . . . . . . . . . . . . . . . . . . . . If you forget your setup password, you cannot change the system configuration until the computer memory is cleared of the password. Contact your Compaq authorized dealer, reseller, or service provider for assistance. CAUTION: Record your setup password and put it in a safe place. If you forget your setup password, you cannot reconfigure the computer until the computer memory is cleared of the password.
. . . . . . . . . . . . . . . . . . . . . . . . . QuickLock/QuickBlank Enabling QuickLock/QuickBlank allows you to temporarily disable the keyboard and blank the screen until the power-on password is entered. After you have enabled QuickLock/QuickBlank, you can initiate it at any time by pressing the Fn+F6 hotkey. When QuickLock/QuickBlank is initiated, the key icon on the status panel turns on. Type your power-on password on the blank screen to exit QuickLock/QuickBlank.
. . . . . . . . . . . . . . . . . . . . . . . . . Customizing Computer Settings Computer Setup has four menus to set preferences.
. . . . . . . . . . . . . . . . . . . . . . . . . Windows 95 Power Properties To open the Windows 95 Power Properties dialog box, double-click the Power icon in Control Panel. Windows 95 provides the following options: ■ Advanced (default)—Activates power management settings in Computer Setup and provides some additional power-saving features. ■ Standard—Activates the settings in Computer Setup. ■ Off—Turns off all power management. The power management icon on the status panel turns off.
. . . . . . . . . . . . . . . . . . . . . . . . . Hibernation Hibernation automatically saves all information in memory to a Hibernation file on the hard drive and turns off the computer. Because the computer is off, there is no limit to the amount of time it can remain in Hibernation. When you turn on the computer again, your information returns to the screen at the point where Hibernation was initiated.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 11 Running Compaq Diagnostics Compaq Diagnostics utilities are supplied on diskette with the computer. Run the Diagnostics utilities when you want to view or test system information and equipment that is installed or connected.
. . . . . . . . . . . . . . . . . . . . . . . . . 5. Press Enter to continue. The Diagnostics menu appears. 6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears. 7. Select "View the Device List" from the Test Option menu. A list of the installed Compaq devices appears. 8. If the list of installed devices is correct, select OK. The Test Option menu appears. NOTE: If the list is incorrect, ensure that any new devices are installed properly.
. . . . . . . . . . . . . . . . . . . . . . . . . View System Information (INSPECT) The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information. Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette: 1. Turn on the external devices that you want to test. Connect the printer if you want to print the information. 2.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 12 Intelligent Manageability Intelligent Manageability combines innovative hardware technology with Enterprise Management and PC LAN management solutions from Compaq and other leading vendors to make Compaq portable computers easier to inventory, troubleshoot, and protect.
. . . . . . . . . . . . . . . . . . . . . . . . . Compaq Insight Personal Edition displays a pop-up message to notify you when a hard drive or system temperature fault is detected. If the computer is connected to a network managed by Compaq Insight Manager, fault notices are also sent to the network management application. Security Management The security management utility provides a set of security features to protect the computer and data from unauthorized access.
. . . . . . . . . . . . . . . . . . . . . . . . . Chapter 13 Troubleshooting If you have a problem with your computer, you may be able to solve it easily with the aid of this chapter and the online Troubleshooting help.
. . . . . . . . . . . . . . . . . . . . . . . . . Checklist for Minor Problems If you encounter some minor problem with your computer or software, go through the following checklist for possible solutions.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Audio Problems Problem Probable Cause Solution(s) Computer beeps once after you turn it on. Computer does not beep after the Power-On Self-Test (POST). This is typical; it indicates successful completion of the Power-On Self-Test (POST). Speaker volume is off or is turned down. No action is required. Computer is Battery charge is low. beeping and battery light is blinking. Computer does not Warning beeps are disabled.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Battery and Battery Gauge Problems "Solving Power Problems" in this chapter may also be helpful. Problem Probable Cause Computer won’t turn Battery is discharged. on when battery pack is inserted and power cord is unplugged. Computer is Battery charge is low. beeping and battery light is blinking. Solution(s) Connect the computer to an external power source and charge the battery pack. Replace the battery pack with a fully charged battery pack.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Battery and Battery Gauge Problems Continued Problem Probable Cause Solution(s) Battery light does not turn on and battery pack does not charge. Battery pack is already charged. No action is required. Battery pack was exposed to temperature extremes. Allow time for the battery pack to return to room temperature. Battery pack is at end of its life. Replace battery pack. Battery pack is warm to the touch after charging.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Battery and Battery Gauge Problems Continued Problem Probable Cause Battery pack Power management is turned operating time is far off or disabled. less than the documented average operating time. Solution(s) Enable power management in Computer Setup and in Windows Power Properties (refer to Chapter 10). The power management icon should be visible on the status panel. An external device or PC Card is draining the battery.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving CD-ROM Drive Problems Problem Probable Cause CD-ROM drive cannot read a compact disc. Compact disc is upside down or Open the CD loading tray, place is improperly inserted in the the compact disc in it (label side CD-ROM drive. up), then close the tray. CD-ROM drive does CD-ROM drive is not seated not work. properly. No sound comes from a CD-ROM drive in the expansion base.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Diskette and Diskette Drive Problems Problem Probable Cause Cannot access diskette drive. Diskette drive is not seated properly. Cannot access diskette drive in expansion base Diskette drive icon stays on. Diskette drive cannot write to a diskette. Solution(s) Shut down the computer, remove and reinsert the diskette drive, then turn on the computer. Real mode device drivers have Remove the check marks from the not been loaded.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Diskette and Diskette Drive Problems Continued Problem Probable Cause Solution(s) Diskette drive cannot read a diskette. The wrong type diskette is being Use the type diskette required by the drive. used. Diskette is defective or damaged. If you can read other diskettes in the drive, try reading this diskette in another diskette drive to verify it is damaged. Diskette is not formatted.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Hard Drive Problems CAUTION: To prevent loss of information in case of errors or failures, maintain an up-to-date backup of your hard drive at all times. Problem Probable Cause Solution(s) Reading hard drive takes a long time after starting the computer. System is restoring from Hibernation. Give the system time to restore the saved data to its exact state before Hibernation. Cannot access hard Hard drive is not seated drive. properly.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Hard Drive Problems Continued Problem Probable Cause Solutions(s) Errors occur after booting from an additional hard drive. Additional hard drive does not have the LTE 5000 software. Boot from the original LTE 5000 hard drive or a hard drive that has been prepared with the LTE 5000 software. Computer does not restart after additional hard drive is inserted.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Infrared Problems Problem Cause Solution(s) Cannot link with another computer. Microsoft Direct Cable Connection is not running on both computers. Install the Microsoft Direct Cable Connection on the second computer and start the program on both computers. Baud rate conflict. Select the same baud rate for both computers. Interrupt request (IRQ) conflict. Check for IRQ conflicts in System Properties Device Manager and in Computer Setup.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Keyboard Problems Problem Probable Cause Solution(s) Keyboard is locked. You initiated QuickLock. Enter your password to exit QuickLock. Embedded numeric Num Lock function is not keypad on computer enabled. keyboard is disabled. Press the Fn+NumLk keys to enable the Num Lock function and embedded numeric keypad. The Num Lock icon on the status panel turns on (refer to Chapter 2, "Keyboard and EasyPoint II Pointing Device").
. . . . . . . . . . . . . . . . . . . . . . . . . Solving PC Card Problems Problem Probable Cause Solution(s) When the computer Card is not fully inserted into is on, it does not the slot or is not inserted beep when a PC properly. Card is inserted. Be sure the card is inserted right side up, is aligned properly within the slot, and is fully inserted (refer to Chapter 7, "Using PC Cards"). PC Card beeps are disabled.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving PC Card Problems Continued Problem Cause Solution(s) Computer beeps twice but PC Card modem, fax, or network card does not work. Telephone cord is not plugged in all the way. Verify that the telephone connection is secure. Card-specific drivers for network Install card-specific drivers (refer card are not installed. to Chapter 7, "Using PC Cards"). Network server is unavailable.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Power Problems Also see "Solving Battery and Battery Gauge Problems" in this chapter. Problem Probable Cause Computer will not turn on. Computer is not connected to a Insert a battery pack or connect power source. an external power source. The Computer turned off while it was left unattended and the status panel is off. Solution(s) Battery pack in computer is discharged. Insert a fully charged battery pack or connect an external power source.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Printer Problems If you experience problems printing, run a printer self-test. Refer to the documentation provided with your printer for instructions. If the self-test fails, it is a printer-specific problem. Also refer to the printing section of your application documentation. Problem Probable Cause Solution(s) Printer will not turn on. The signal cable may not be connected properly, or the printer is unplugged.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Screen Problems This section lists some common causes and solutions for computer display and external monitor problems You can perform a monitor self-test on an external color or monochrome monitor by disconnecting the monitor from the computer. To do so, complete the following steps: 1. Switch to the internal display (Fn+F4). 2. Turn off the external monitor. 3. Disconnect the external monitor signal cable from the computer. 4.
. . . . . . . . . . . . . . . . . . . . . . . . . Solving Screen Problems Continued Problem Screen is blank Probable Cause You disconnected an external (continued). monitor while the computer was on or in Suspend, and the settings for resolution and colors are not the same for both displays. Computer screen is Display was switched to the blank and the external monitor. screen on an external monitor displays information.
. . . . . . . . . . . . . . . . . . . . . . . . . Appendix A Power-On Self-Test Error Messages This chapter contains typical error messages that you may encounter during the Power-On Self-Test (POST). POST is a series of tests that run every time you turn on the computer. POST verifies that the system is configured and functioning properly. A successful POST is followed by one or two short beeps. If you receive an error message listed below, follow the recommended action.
. . . . . . . . . . . . . . . . . . . . . . . . . Warning Messages Message: CLOCK NOT TICKING CORRECTLY Description: The real time-clock is not ticking. Message: CMOS CHECKSUM INVALID - RUN SCU Description: CMOS RAM Information has been corrupted and needs to be reinitialized by running Computer Setup. Message: CMOS FAILURE - RUN SCU Description: CMOS RAM has lost power and needs to be reinitialized by running Computer Setup.
. . . . . . . . . . . . . . . . . . . . . . . . . Warning Messages Continued Message: KEYBOARD FAILURE Description: The keyboard failed to respond to the RESET ID Command. Message: NO INTERRUPTS FROM TIMER 0 Description: The periodic timer interrupt is not occurring. Message: RAM PARITY ERROR AT LOCATION xxxx Description: A RAM parity error occurred at the specified (hexadecimal) location.
. . . . . . . . . . . . . . . . . . . . . . . . . Fatal Error Messages A-4 Message: CMOS RAM TEST FAILED Description: A walking bit test of CMOS RAM locations 0E (Hex) - 3F (Hex) failed. Beep Code: 3 Message: DMA CONTROLLER FAULTY Description: A sequential read/write of the transfer count and transfer address registers within the primary and secondary DMA controllers failed.
. . . . . . . . . . . . . . . . . . . . . . . . . Error Beep Codes The following table lists some of the Fatal Error beep codes, along with the beep sequence (short, long, pause), and the meaning of the beeps. Beep Code Beep Sequence Meaning 0 S-S-S-P-S-S-L-P DMA page registers are faulty. 1 S-S-S-P-S-L-S-P Refresh circuitry is faulty. 2 S-S-S-P-S-L-L-P ROM checksum is incorrect. 3 S-S-S-P-L-S-S-P CMOS RAM test failed. 4 S-S-S-P-L-S-L-P DMA controller is faulty.
. . . . . . . . . . . . . . . . . . . . . . . . . Appendix B Specifications This appendix provides physical and performance specifications for the computer, display, removable drives, and battery packs. Computer U.S. Metric Dimensions Height 2.13 in 5.42 cm Width 12.20 in 31.00 cm Depth 9.06 in 23.00 cm Weight (by model) 510 CSTN 7.1 lb 3.23 kg 810 CTFT 7.3 lb 3.32 kg 810 CSTN 800 x 600 7.5 lb 3.39 kg 810 CTFT 800 x 600 7.4 lb 3.35 kg 1350 CTFT 800 x 600 7.4 lb 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Computer Specifications Continued Temperature Operating 50 to 95º F 10 to 35º C Nonoperating -4 to 140º F -20 to 60º C Relative Humidity (noncondensing) Operating 10 to 90% Nonoperating (tw = 38.7º C max) 5 to 95% Maximum Altitude (unpressurized) Operating 10,000 ft 3.05 km Nonoperating 30,000 ft. 9.14 km Shock Operating 10 G, 11 ms, half sine Nonoperating 240 G, 2 ms, half sine Vibration B-2 Operating 0.5 G Nonoperating 1.
. . . . . . . . . . . . . . . . . . . . . . . . . 10.4-Inch Color TFT SVGA Display U.S. Metric Height 6.24 in 15.84 cm Width 8.32 in 21.13 cm Dimensions Number of Colors 256, 32K, 64K Contrast Ratio 100:1 Brightness 70 CD/M2 @ 4.2 mA Pixel Resolution Pitch 0.264 × 0.264 mm Format 800 × 600 Configuration RGB Stripe Backlight Edge Lit Character Display 80 × 25 Total Power Consumption 4.0 W 11.3 Inch Color STN SVGA Display U.S. Metric Height 6.80 in 17.28 cm Width 9.07 in 23.
. . . . . . . . . . . . . . . . . . . . . . . . . 11.3-Inch Color TFT SVGA Display U.S. Metric Height 6.88 in 17.48 cm Width 9.15 in 23.24 cm Dimensions Number of Colors 64K Contrast Ratio 100:1 Brightness 70 CD/M2 @ 4 mA Pixel Resolution Pitch 0.288 x 0.288 mm Format 800 x 600 Configuration RGB Stripe Backlight Edge Lit Character Display 80 x 25 Total Power Consumption 3.7 W 12.1-Inch Color TFT SVGA Display U.S. Metric Height 7.26 in 18.45 cm Width 9.68 in 24.
. . . . . . . . . . . . . . . . . . . . . . . . . 12.1-Inch Color TFT 1024x768 Display U.S. Metric Height 7.26 in 18.43 cm Width 9.68 in 24.58 cm Dimensions Number of Colors Panel: 256K System: 256 Contrast Ratio 100:1 Brightness 70 CD/M2 @ 5 mA Pixel Resolution Pitch 0.24 x 0.24 mm Format 1024 x 768 Configuration RGB Stripe Backlight Edge Lit Character Display 80 x 25 Total Power Consumption 4.
. . . . . . . . . . . . . . . . . . . . . . . . . Hard Drive 810 MB 1.35 GB 2.16 GB Capacity per Drive 808.2 MB 1.35 GB 2.16 GB Drive Type 65 65 N/A Drive Height 2.5 in 2.5 in 17 mm Host/Interface (MBytes/sec) 8.33 16.6 16.6 Media (Mbits/sec) 24.9 to 36.0 24.7 to 44.9 48.7 to 74.
. . . . . . . . . . . . . . . . . . . . . . . . . Diskette Drive Diskette size High density Low density Light Height Bytes per sector Sectors per track 3.5-inch 1.44-MB/1.2 MB 720 KB None 0.59 in (1.5 cm) 512 High density Low density Tracks per side 18 (1.44-MB)/15 (1.2-MB) 9 High density Low density Read/Write heads Access times Track-to track (high/low) Average (high/low) Settling time Latency average 80 (1.44-MB)/80 (1.
. . . . . . . . . . . . . . . . . . . . . . . . . 6X CD-ROM Drive Weight Applicable Disc CD Digital Audio CD-ROM Mode 1, Mode 2 CD-ROM XA Mode 2 (Form 1, Form 2) Photo CD (single/multi-session) Center hole diameter 15 mm Disc diameter 12 cm, 8 cm Rotational speed 1200-3180 rpm Disc thickness 1.2 mm Track pitch 1.
. . . . . . . . . . . . . . . . . . . . . . . . . Nickel Metal Hydride Battery Pack U.S. Metric 0.75 in 1.9 cm Dimensions Height Width 3.94 in 10.0 cm Depth 5.55 in 14.1 cm Weight 1.30 lb 0.59 kg Energy Voltage 12 V Capacity 2.5 Ah Temperature Operating 50°F to 104°F 10°C to 40°C Storage No time limit -4°F to 86°F -20°C to 30°C No longer than 3 months -4°F to 104°F -20°C to 40°C No longer than 1 year -4°F to 122°F -20°C to 50°C Lithium Ion Battery Pack U.S. Metric Height 0.
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. . . . . . . . . . . . . . . . . . . . . . . . . Appendix D Two-Prong, Double-Insulated Power Cord Set Requirements Determine whether your AC power cord has a two-prong or threeprong plug. This appendix presents the two-prong power cord requirements. If you have a three-prong plug, go to Appendix E. The wide-range input or automatic line switching feature of your computer permits it to operate from any line voltage between 100 and 120 or 220 and 240 volts AC.
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. . . . . . . . . . . . . . . . . . . . . . . . . Notes: 1. Flexible cord must be Type HO3VV-F, 2-conductor, 0.75 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. Flexible cord must be Type SPT-2 or equivalent, No. 18 AWG, 2-conductor. Wall plug must be a two-pole type with a NEMA 1-15P (15A, 125V) configuration. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Appendix E Three-Prong Grounded Power Cord Set Requirements Determine whether your AC power cord has a two-prong or threeprong plug. This appendix presents the three-prong power cord requirements. If you have a two-prong plug, go to Appendix D. The wide-range input or automatic line switching feature of your computer permits it to operate from any line voltage between 100 and 120 or 220 and 240 volts AC.
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. . . . . . . . . . . . . . . . . . . . . . . . . Notes: 1. Flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. Flexible cord must be Type SV or equivalent, No. 18 AWG, 3-conductor. Wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration. 3.
. . . . . . . . . . . . . . . . . . . . . . . . . Appendix F Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Discharge To prevent electrostatic damage, observe the following precautions: ■ Avoid hand contact by transporting and storing products in static-safe containers.
. . . . . . . . . . . . . . . . . . . . . . . . . Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostaticsensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper grounding, wear the strap snug against the skin.
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