Technical data

Setting Up and Maintaining Queues
14.8 Solving Queue Problems
Table 14–8 (Cont.) Common Causes and Solutions for Pending Job Status
Problem Solution
An output job requires an output device
that is enabled for lowercase printing.
If the printer supports lowercase printing, use the
/LOWERCASE qualifier with SET PRINTER or SET
TERMINAL. Otherwise, use SET ENTRY/REQUEUE to move
the job to an execution queue that sends its output to a printer
with lowercase printing enabled.
14.8.2.1 Fixing Print Jobs That Are Pending Due to Stock Mismatch
When monitoring jobs, you might see a print job that is pending in a queue
because the stock does not match that of the mounted form. For example, you
might see a SHOW ENTRY display similar to the following one:
$ SHOW ENTRY 133/FULL
Entry Jobname Username Blocks Status
----- ------- -------- ------ ------
133 SET RANDOM 74 Pending (stock type mismatch)
On idle printer queue SUE$PRINT
Submitted 21-JAN-2000 16:14 /FORM=MANUAL (stock=HQ) /PRIORITY=100
File: _$5$DUA1:[RANDOM]SET.TXT;5
To fix jobs that are pending because of a stock mismatch, perform one or more of
the following actions:
• Make the stocks match by mounting a different form on the queue (for
example, using SET QUEUE/FORM_MOUNTED) or by specifying a different
form with the job (for example, using SET ENTRY/FORM).
• Move the job to a queue on which the stock of the mounted form matches the
stock of the job’s form (for example, using SET ENTRY/REQUEUE).
• Delete the job (for example, using DELETE/ENTRY).
See Section 14.6.7 for more information about forms.
14.8.2.2 Fixing Jobs That Are Pending Because of Characteristics Mismatch
When monitoring jobs, you might see a batch or print job that is pending in a
queue because the characteristics do not match those assigned to the queue. For
example, you might see a SHOW ENTRY display similar to the following one:
$ SHOW ENTRY 882/FULL
Entry Jobname Username Blocks Status
----- ------- -------- ------ ------
882 SETHOST RANDOM 5 Pending (characteristics mismatch)
On idle printer queue $PRINTER_1
Submitted 28-MAR-2000 15:21 /CHAR=(5) /FORM=DEFAULT /PRIORITY=100
File: _$5$DUA1:[RANDOM]SETHOST.LOG;5
To fix jobs that are pending because of a characteristics mismatch, perform one or
more of the following actions:
• Move the job to a queue on which the characteristics match those of the job
(for example, using SET ENTRY/REQUEUE).
• Delete the job (for example, using DELETE/ENTRY).
• Make the characteristics match by assigning new characteristics to the queue
(for example, using SET QUEUE/CHARACTERISTICS).
See Section 14.6.3 for more information about characteristics.
Setting Up and Maintaining Queues 14–73