- Hewlett-Packard User's Guide Flat Panel Monitors vf15, vf17, FP15, FP17, L1502, L1702, L1502m, L1702m, f1523, f1723, FP5315, FP7317

Troubleshooting
User’s Guide A–3
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■ The monitor
■ Monitor model number (on front and back panel)
■ Serial number for the monitor (on back panel)
■ Purchase date on invoice
■ Conditions under which the problem occurred
■ Error messages received
■ Hardware configuration (found on Windows Control Panel)
■ Hardware and software you are using