Technical data

Miscellaneous Changes.................................................................................................57
Establishing an OSM Service Connection Session..................................................................57
Method 1: Using Home Page Bookmarks..........................................................................57
Method 2: Without Client Installation or Bookmarks...........................................................59
Logging On..................................................................................................................60
OSM Guided Procedures and Service Actions............................................................................61
OSM Low-Level Link................................................................................................................63
Launching and Logging On.................................................................................................65
OSM Event Viewer..................................................................................................................66
Functional Differences.........................................................................................................68
Launching and Logging On.................................................................................................68
OSM System Inventory Tool......................................................................................................69
Launching and Logging On.................................................................................................69
Terminal Emulator File Converter...............................................................................................70
OSM Certificate Tool..............................................................................................................70
NonStop Maintenance LAN DHCP DNS Configuration Wizard....................................................70
Down System CLIM Firmware Update Tool.................................................................................71
Configuring Non-Default Users.................................................................................................71
A Leveraging Your Registry Settings ..............................................................73
B Troubleshooting........................................................................................74
OSM Service Connection Problems...........................................................................................74
The OSM toolbar appears blank..........................................................................................74
“Malicious Alerts message during OSM client installation......................................................74
Error when downloading the jre.exe for Java 2 Runtime Environment....................................74
“Page cannot be displayed” error when launching the Service Connection (before Log On
dialog box appears)......................................................................................................74
“Error 500,” “Page cannot be displayed,” or “Initial Analysis in Progress” (after providing
user name and password)..............................................................................................74
OSM Service Connection update problems or actions not displayed....................................74
Display problems within the OSM Service Connection interface..........................................75
ActiveX errors” in Internet Explorer..................................................................................75
OSM Low-Level Link Problems...................................................................................................75
OSM Low-Level Link not installed..........................................................................................75
OSM Event Viewer Problems....................................................................................................75
Cannot establish Event Viewer session with a system...............................................................75
Saved events are not the ones you intended to save...........................................................75
C Configuring SNMP Access for Monitored Service LAN Devices......................76
SNMP Read/Write Access for UPS...........................................................................................76
SNMP Read Access for Maintenance Switch..............................................................................79
Index.........................................................................................................81
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