Specifications

5–88 Compaq StorageWorks HSG80 Array Controller ACS Version 8.5 Maintenance and Service Guide
Recommended Repair Action Codes
Recommended Repair Action Codes are embedded in Instance and Last Failure codes. See
“Instance Codes” on page 5–20 and “Last Failure Codes” on page 5–45 for a more
detailed description of the relationship between these codes.
Table 5–19 contains the repair action codes assigned to each significant event in the
system.
Table 5–19 Recommended Repair Action Codes (Sheet 1 of 6)
Code Description
00 No action necessary.
01 An unrecoverable hardware detected fault occurred or an unrecoverable software inconsistency was
detected. Proceed with controller support avenues.
03 Follow the recommended repair action contained as indicated in the Last Failure Code.
04 Two possible problem sources are indicated:
■ In the case of a shelf with dual power supplies, one of the power supplies has failed. Follow repair
action 07 for the power supply with the Power LED out.
■ One of the shelf blowers has failed. Follow repair action 06.
05 Four possible problem sources are indicated:
■ Total power supply failure on a shelf. Follow repair action 09.
■ A device inserted into a shelf that has a broken internal SBB connector. Follow repair action 0A.
■ A standalone device is connected to the controller with an incorrect cable. Follow repair action 08.
■ A controller hardware failure. Follow repair action 20.
06 Determine which blower has failed and replace it.
07 Replace power supply.
08 Replace the cable. Refer to the specific device documentation.
09 Determine power failure cause.
0A Determine which SBB has a failed connector and replace it.
0B The other controller in a dual-redundant configuration has been reset with the “Kill” line by the controller
that reported the event.
To restart the “Killed” controller enter the CLI command RESTART OTHER on the “Surviving” controller
and then depress the (//) RESET button on the “Killed” controller.
If the other controller is repeatedly being “Killed” for the same or a similar reason, follow repair action 20.