Specifications

Troubleshooting Resources 4–9
Cannot add device. Illegal device. See product-specific
release notes that
accompanied the software
release for the most recent
list of supported devices.
Replace device.
Device not properly
installed in shelf.
Check that SBB is fully
seated.
Firmly press SBB into slot.
Failed device. Check for presence of
device LEDs.
Follow repair action in the
documentation provided with
the enclosure or device.
Failed power supplies. Check for presence of
power supply LEDs.
Follow repair action in the
documentation provided with
the enclosure or power
supply.
Failed bus to device. If the foregoing checks fail
to produce a remedy, check
for OCP LED codes.
Replace enclosure or shelf.
Cannot configure
storagesets.
Incorrect command
syntax.
See
HSG80 Array Controller
ACS Version 8.5 CLI
Reference Guide
for the
ADD
storageset command.
Reconfigure storageset with
correct command syntax.
Exceeded maximum
number of storagesets.
Use the SHOW command to
count the number of
storagesets configured on
the controller.
Delete unused storagesets.
Failed battery on ECB. (An
ECB or UPS is required for
RAIDsets and mirrorsets.)
Use the SHOW command to
check the ECB’s battery
status.
Replace the ECB if required.
Table 4–1 Troubleshooting Table (Sheet 5 of 7)
Symptom Possible Cause Investigation Remedy