Specifications

4–6 Compaq StorageWorks HSG80 Array Controller ACS Version 8.5 Maintenance and Service Guide
Cannot set failover to
create dual-redundant
configuration.
Incorrect command
syntax.
See the
HSG80 Array
Controller ACS Version 8.5
CLI Reference Guide
for the
SET FAILOVER command.
Use the correct command
syntax.
Different software versions
on controllers.
Check software versions on
both controllers.
Update one or both
controllers so that both
controllers are using the
same software version.
Incompatible hardware. Check hardware versions. Upgrade controllers so that
they’re using compatible
hardware.
Controller previously set
for failover.
Make sure that neither
controller is configured for
failover.
Use the SET NOFAILOVER
command on both
controllers, then reset “this
controller” for failover.
Failed controller. If the foregoing checks fail
to produce a remedy, check
for OCP LED codes.
Follow repair action using
Table 4–4 or Table 4–5.
Node ID is all zeros. SHOW_THIS to see if node
ID is all zeros.
Set node ID using the node
ID (bar code) that is located
on the frame in which the
controller sits. See SET THIS
CONTROLLER NODE_ ID in
HSG80 Array Controller ACS
Version 8.5 CLI Reference
Guide.
Also, be sure that you
are copying in the right
direction. If you are cabled to
the new controller, use SET
FAILOVER COPY=OTHER. If
cabled to old controller, use
SET FAILOVER COPY=THIS.
Table 4–1 Troubleshooting Table (Sheet 2 of 7)
Symptom Possible Cause Investigation Remedy