Compaq X Gaming PC Warranty and Support Guide 1 Year Parts and Labor 1 Year Technical Telephone Support 24 Hours a Day, 7 Days a Week IMPORTANT NOTE Product failure or issues that arise from altering the hardware configuration or component performance, such as overclocking, is not covered under warranty. If you experience a problem with your new Compaq X, DO NOT RETURN YOUR COMPUTER TO YOUR RETAILER.
Don’t Forget to Register! Click “Register with Compaq” on your desktop or go to: http://register.hp.com NOTE: You can view your PC product number, model number, and serial number by pressing the Ctrl, Alt, and S keys on the keyboard at the same time. Registration is quick, easy and offers: • • E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the product(s) you own.
Total Care Phone Support For more information please visit Even after your warranty has ended, HP can still provide you with service and support options. US Only http://www.hp.com/home/ownerservices • or call: 1-(866)-234-1377 For Visa and MasterCard holders in the United States and Canada, please call 1-(800)-652-6672 (1-800-OK Compaq). The fee is U.S. $40* per call, charged to your Visa or MasterCard. *Prices are subject to change without notice and may vary based on your product.
• • Software Rollback This Microsoft Windows XP feature is part of the Windows Installer program used with the Add or Remove Programs utility in the Control Panel. It can revert to the previous version of a software program if an installation fails when you are installing a new version of the program. For more information, type Rollback into the Search box in Help and Support.
Using Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard disk drive just as they were when you bought the computer. NOTE: A hard disk drive is a disk inside the computer that stores the operating system, programs, and data. 2 You recover the operating system and programs directly from your hard disk drive, where a copy was placed for your convenience. We call this part of your hard disk drive the “recovery partition.
To use this program, your PC must have a CD-RW drive, DVD Writer drive, or other drive that can write to the CDs or DVDs. If necessary, purchase a Windows XP-compatible drive from your local PC or electronics store. The PC includes a blank DVD in the accessory box, which you can use for making a system recovery DVD if you have a DVD Writer drive. The number of CDs/DVDs in the recovery set depends on your PC model. The program tells you the number of blank discs needed to make the set.
To Start Application Recovery: 1 2 3 4 5 6 7 8 9 10 11 Close all applications and folders. Uninstall the existing (damaged) application. Click Start on the taskbar. Choose All Programs. Choose PC Help & Tools. Click Compaq Application Recovery, and then click Yes. Click Application Installation or Driver Installation, and then click Next. Select the driver or application program to install, and then click Install. Follow the onscreen instructions.
System Recovery Using Recovery Discs Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Creating Recovery CDs/DVDs.” Starting System Recovery Using Recovery Discs The recovery discs provide two recovery options: • • Standard Recovery: This option recovers factoryshipped programs, drivers, and the operating system without affecting any data files that you may have created since purchasing this PC.
COMPAQ X GAMING PC PRODUCTS Hardware Limited Warranty Hardware: Original Systems — 1 year Technical phone assistance to diagnose potential hardware issues — 1 year General Terms This HP Hardware Limited Warranty gives you, the customer, express limited warranty rights from HP, the manufacturer. Please refer to HP’s Web site for an extensive description of your limited warranty entitlements. In addition, you may also have other legal rights under applicable local law or special written agreement with HP.
During the Limited Warranty Period, HP will, at its discretion, repair or replace any defective component. All component parts or hardware products removed under this Limited Warranty become the property of HP.
Limited Warranty Period Carry-in Warranty Service The Limited Warranty Period for an HP Hardware Product is a specified, fixed period commencing on the date of purchase. The date on your sales receipt is the date of purchase unless HP or your reseller informs you otherwise in writing. Under the terms of carry-in service, you will be required to deliver your HP Hardware Product to an authorized service location for warranty repair.
Options and Software Limited Warranties The Limited Warranty terms and conditions for most HP-branded options (HP Options) are as set forth in the Limited Warranty applicable to the HP Option and are included in the HP Option product packaging.
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User License Agreement (“EULA”) is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company (“HP”) that governs your use of any Software Product, installed on or made available by HP for use with your HP product (“HP Product”), that is not otherwise subject to a separate license agreement between you and HP or its suppliers.
5. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation are owned by HP or its suppliers and are protected by law, including but not limited to United States copyright, trade secret, and trademark law, as well as other applicable laws and international treaty provisions. You shall not remove any product identification, copyright notices, or proprietary restrictions from the Software Product. 6. LIMITATION ON REVERSE ENGINEERING.
14. APPLICABLE LAW. This EULA is governed by the laws of the State of California, U.S.A. 15. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included with the HP Product) is the entire agreement between you and HP relating to the Software Product and it supersedes all prior or contemporaneous oral or written communications, proposals, and representations with respect to the Software Product or any other subject matter covered by this EULA.
DECLARATION OF CONFORMITY According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Hewlett-Packard Company Manufacturer’s Address: Hewlett-Packard Company 10500 Ridgeview Court Cupertino, CA 95014 declares, that the product(s) Product: Model Number(s): Product Options: Personal computer S0000, SR1000, SA3000, m000, m1000, m5000, d1000, a000, t000, 8000, 9000 series All conforms to the following Product Specifications: Safety: IEC 60950: 1999 / EN60950: 2000 IEC 60825-1: 1993 +A1 / EN 60825-1:1
Operating Specifications Electrical ratings: 100–127 V /200–240 V , 4/2 A or 6/3 A or 8/4 A, 50/60 Hz Operating temperature: 5° to 35° C Storage temperature: –30° to 65° C Operating humidity: 15 to 80% @ 26° C Operating altitude: 0–2286 m Storage altitude: 0–4572 m Regulatory and Safety Information WARNING: Text set off in this manner indicates that failure to follow directions could result in damage to equipment, loss of information, bodily harm, or loss of life.
FCC Regulatory and Safety Information (USA Only) Consumer Information and FCC Requirements Federal Communications Commission (FCC) Radio Frequency Interference Statement Telephone Connection • This equipment complies with Part 68 of the Federal Communications Commission rules. These rules permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment should not be used on party lines or coin lines.
ENERGY STAR Compliance Products marked with the ENERGY STAR® logo on the packaging box qualify with the U.S. Environmental Protection Agency’s ENERGY STAR guidelines for energy efficiency. Products with the ENERGY STAR label are designed to use less energy, help you save money on utility bills, and help protect the environment. ENERGY STAR® is a registered trademark owned by the U.S. government.
AC Power Safety Warning WARNING: Install the computer near an AC outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily accessible at all times. For your safety, the power cord provided with your PC has a grounded plug. Always use the power cord with a properly grounded wall outlet, to avoid the risk of electrical shock. WARNING: Your PC is provided with a voltage select switch for use in a 115 V or 230 V power system.
Lightning Protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits.
© 2004 Hewlett-Packard Development Company, L.P.
