279362-003.book Page -i Monday, May 19, 2003 1:28 PM b Maintenance and Service Guide Compaq Evo Notebook N620c Series Compaq Evo Notebook N610c Series Compaq Evo Notebook N610v Series Compaq Evo Notebook N600c Series Document Part Number: 279362-003 May 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook.
79362-003.book Page 0 Monday, May 19, 2003 1:28 PM © 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in U.S. and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
279362-003.book Page iii Monday, May 19, 2003 1:28 PM Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 1.6 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–31 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–31 Notebook External Components . . . . . . . . . . . . . . 1–32 Design Overview . . . . . . . . . .
279362-003.book Page iv Monday, May 19, 2003 1:28 PM Contents 3 Illustrated Parts Catalog 3.1 3.2 3.3 3.4 3.5 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 Notebook System Major Components . . . . . . . . . . . 3–2 Miscellaneous Plastics Kit Components . . . . . . . . 3–16 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3–18 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22 4 Removal and Replacement Preliminaries 4.1 Tools Required . .
279362-003.book Page v Monday, May 19, 2003 1:28 PM Contents 5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.14 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.15 Heat Sink . . . . . . . . . . . . . . . . . . . .
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 1 Product Description The Compaq Evo Notebook N620c, N610c, N610v, and N600c Series offer advanced modularity, Mobile Intel Pentium 4 and Pentium III processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-5.
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279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Product Description Table 1-2 Compaq Evo Notebook N620c Models The following Evo Notebook N620c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
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279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models The following Evo Notebook N610c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
279362-003.book Page 12 Monday, May 19, 2003 1:28 PM Product Description Table 1-3 Compaq Evo Notebook N610c Models (Continued) The following Evo Notebook N610c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
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9362-003.book Page 22 Monday, May 19, 2003 1:28 PM Product Description Table 1-4 Compaq Evo Notebook N610v Models The following Evo Notebook N610v models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
279362-003.book Page 23 Monday, May 19, 2003 1:28 PM Product Description Table 1-4 Compaq Evo Notebook N610v Models (Continued) The following Evo Notebook N610v models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
279362-003.book Page 24 Monday, May 19, 2003 1:28 PM Product Description Table 1-5 Compaq Evo Notebook N600c Models The following Evo Notebook N600c models feature: ■ Dual Stick pointing device (TouchPad and pointing stick) ■ 8-cell, 4.
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279362-003.book Page 29 Monday, May 19, 2003 1:28 PM Product Description 1.2 Features ■ The following processors are available, varying by notebook model: ❏ The Evo Notebook N620c features an Intel Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processor, with 512-KB integrated L2 cache. ❏ The Evo Notebook N610c features a Mobile Intel Pentium 4 2.0-, 1.9-, 1.8-, 1.7-, or 1.6-GHz processor, with 512-KB integrated L2 cache. ❏ The Evo Notebook N610v features a Mobile Intel Pentium 4 2.4-, 2.2-, or 2.
279362-003.book Page 30 Monday, May 19, 2003 1:28 PM Product Description ■ Full-size TouchPad or Dual Stick keyboard, varying by notebook model ■ Mini PCI 10/100 network interface card (NIC) or Mini PCI V.
279362-003.book Page 31 Monday, May 19, 2003 1:28 PM Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS. 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the RTC battery (refer to Section 5.6, “Disk Cell RTC Battery”). 3. Wait approximately five minutes. 4.
279362-003.book Page 32 Monday, May 19, 2003 1:28 PM Product Description 1.5 Notebook External Components The external components on the front and right side of the Evo Notebook N620c, N610c, N610v, and N600c are shown in Figure 1-2 and described in Table 1-5. . Figure 1-2. Front and Right Side Components Table 1-5 Front and Right Side Panel Components Item Component Function 1 Power light On: Power is turned on. Blinking: Notebook is in Standby.
279362-003.book Page 33 Monday, May 19, 2003 1:28 PM Product Description Table 1-5 Front and Right Side Panel Components (Continued) Item Component Function 3 Drive activity light Turns on when the hard drive, CD-, or DVD-ROM drive is accessed. 4 Media Bay light Turns on when the diskette drive in the Media Bay or the optional external diskette drive is accessed. 5 Infrared port Links to another IrDA-compliant device for wireless communication.
279362-003.book Page 34 Monday, May 19, 2003 1:28 PM Product Description The Evo Notebook N620c, N610c, N610v, and N600c right side and rear panel components are shown in Figure 1-3 and described in Table 1-6. Figure 1-3.
279362-003.book Page 35 Monday, May 19, 2003 1:28 PM Product Description Table 1-6 Right Side and Rear Panel Components (Continued) Item Component Function 3 Parallel connector Connects a parallel device. 4 USB connectors (2) Connect USB devices. 5 RJ-45 jack (network models only) Connects the network cable. A network cable is not included with the notebook. 6 Serial connector Connects a serial device. 7 External monitor connector Connects an external monitor or overhead projector.
279362-003.book Page 36 Monday, May 19, 2003 1:28 PM Product Description The Evo Notebook N600c right side and rear panel components are shown in Figure 1-4 and described in Table 1-7. Figure 1-4. Right Side and Rear Panel Components— Evo Notebook N600c Table 1-7 Right Side and Rear Panel Components Item Component Function 1 MultiPort Connects wireless communication devices, such as an optional Bluetooth or 802.11b MultiPort module, and other options.
279362-003.book Page 37 Monday, May 19, 2003 1:28 PM Product Description Table 1-7 Right Side and Rear Panel Components (Continued) Item Component Function 3 Keyboard/mouse connector Connects an external keyboard or PS/2-compatible external mouse. To connect a keyboard and a mouse at the same time, use an optional Y-adapter. 4 Parallel connector Connects a parallel device. 5 Docking connector Connects the computer to the optional expansion base, convenience base, or port replicator.
279362-003.book Page 38 Monday, May 19, 2003 1:28 PM Product Description The Evo Notebook N620c, N610c, and N610v bottom components are shown in Figure 1-5 and described in Table 1-8. Figure 1-5. Bottom Components—Evo Notebook N620c, N610c, and N610v Table 1-8 Bottom Components Item Component Function 1 Media Bay Accepts a diskette drive, CD- or DVD-ROM drive, or secondary battery pack. 2 Media Bay release latch Releases the Media Bay device from the connector.
279362-003.book Page 39 Monday, May 19, 2003 1:28 PM Product Description Table 1-8 Bottom Components (Continued) Item Component Function 3 Serial number Identifies the notebook; needed when you call Compaq customer support. 4 Docking connector Connects the notebook to the optional expansion base, convenience base, or port replicator. 5 Air vents (2) Allow airflow to cool internal components. 6 Fan Provides airflow to cool internal components.
279362-003.book Page 40 Monday, May 19, 2003 1:28 PM Product Description The Evo Notebook N600c bottom components are shown in Figure 1-6 and described in Table 1-9. Figure 1-6. Bottom Components—Evo Notebook N600c Table 1-9 Bottom Components Item Component Function 1 Media Bay Accepts a diskette drive, optical drive, or secondary battery pack. 2 Media Bay release latch Releases the Media Bay device from the connector.
279362-003.book Page 41 Monday, May 19, 2003 1:28 PM Product Description Table 1-9 Bottom Components (Continued) Item Component Function 3 Vent Allows airflow to cool internal components. 4 Fan Provides airflow to cool internal components. 5 Certificate of Authenticity label Contains the Product Key, which may need to be entered before using some Windows operating systems. 6 Hard drive security screw Secures the hard drive.
279362-003.book Page 42 Monday, May 19, 2003 1:28 PM Product Description The components on the top of the Evo Notebook N620c, N610c, N610v, and N600c are shown in Figure 1-7 and described in Table 1-10. Figure 1-7. Top Components Table 1-10 Top Components Item Component Function 1 Num lock light On: Num lock is on and the embedded numeric keypad is enabled. 2 Scroll lock light On: Scroll is on. 3 Caps lock light On: Caps lock is on.
279362-003.book Page 43 Monday, May 19, 2003 1:28 PM Product Description Table 1-10 Top Components (Continued) Item Component Function 4 Standby button Turns on the notebook if it is off. Initiates and exits Standby. When pressed with the Fn key, initiates Hibernation. 5 Stereo speakers (2) Produce stereo sound. 6 Easy Access buttons (4) Provide quick access to the Internet. Refer to the Hardware Guide that ships with the notebook for information about these buttons.
279362-003.book Page 44 Monday, May 19, 2003 1:28 PM Product Description The keyboard components of the Evo Notebook N620c, N610c, N610v, and N600c are shown in Figure 1-8 and described in Table 1-11. Figure 1-8. Keyboard Components Table 1-11 Keyboard Components Item Component Function 1 F1 through F12 function keys Perform preset functions. 2 Embedded numeric keypad Converts keys to a numeric keypad. 3 Cursor control keys Move the cursor around the screen.
279362-003.book Page 45 Monday, May 19, 2003 1:28 PM Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 2 Troubleshooting Å WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or make modifications to any printed wiring board. Improper repairs can create a safety hazard.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Troubleshooting ■ Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows operating system. Use this utility whenever possible to: ❏ Display system information. ❏ Test system components. ❏ Troubleshoot a device configuration problem in Windows 2000, Windows XP Professional, or Windows XP Home.
279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Troubleshooting Selecting from the File Menu Table 2-1 File Menu Select To Do This System Information ■ View identification information about the computer, a docking base, and any battery packs in the system. ■ View specification information about the processor, memory and cache size, and system ROM. Save to Floppy Save system configuration settings to a diskette. Restore from Floppy Restore system configuration settings from a diskette.
279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a setup password. (The setup password is called an administrator password in Compaq Computer Security, a program accessed from the Windows Control Panel.) Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock User or Master password.
279362-003.book Page 5 Monday, May 19, 2003 1:28 PM Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language (or press F2) Change the Computer Setup language. Boot Options Enable/disable: Device Options ■ QuickBoot, which starts the computer more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.
279362-003.book Page 6 Monday, May 19, 2003 1:28 PM Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ■ Change the parallel port mode from Enhanced Parallel Port (EPP, the default setting) to standard, bidirectional, EPP or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.
279362-003.book Page 7 Monday, May 19, 2003 1:28 PM Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive.
279362-003.book Page 8 Monday, May 19, 2003 1:28 PM Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: 2–8 ❏ Quick Test—Runs a quick, general test on each device in a selected category. ❏ Complete Test—Performs maximum testing on each device in a selected category.
279362-003.book Page 9 Monday, May 19, 2003 1:28 PM Troubleshooting 5. Select a test mode: ❏ Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed, and you may be prompted to insert or remove devices. ❏ Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete. 6. Click Begin Testing. 7.
279362-003.book Page 10 Monday, May 19, 2003 1:28 PM Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description 2.1 Initial Troubleshooting 2.2 No Power, Part 1 2.3 No Power, Part 2 2.4 No Power, Part 3 2.5 No Power, Part 4 2.6 No Video, Part 1 2.7 No Video, Part 2 2.8 Nonfunctioning Docking Station 2.9 No Operating System (OS) Loading 2.10 No OS Loading From Hard Drive, Part 1 2.11 No OS Loading From Hard Drive, Part 2 2.
279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.1 - Initial Troubleshooting Begin troubleshooting. N Go to Flowchart 2.2, No Power, Part 1. Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to Flowchart 2.17, Nonfunctioning Device. All drives working? N Y Go to Flowchart 2.6, No Video, Part 1. Is there video? (no boot) N Keyboard/ pointing device working? Y N Y Go to Flowchart 2.9, No OS Loading.
279362-003.book Page 12 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.2 - No Power, Part 1 No power (power LED is off). Remove from docking station (if applicable). N N Power up on battery power? Go to Flowchart 2.3, No Power, Part 2. Power up on battery power? *Reset power. Y Y N N Power up on AC power? Power up on AC power? *Reset power. Y Go to Flowchart 2.4, No Power, Part 3. Y Y Power up in docking station? *On some models there is a separate reset button.
279362-003.book Page 13 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.3 - No Power, Part 2 Continued from Flowchart 2.2, No Power, Part 1. Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Done Power on? Go to Flowchart 2.4, No Power, Part 3.
279362-003.book Page 14 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.4 - No Power, Part 3 Continued from Flowchart 2.3, No Power, Part 2. Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N N Power outlet active? External Try different outlet. Y Internal or external AC adapter? N Internal Go to Flowchart 2.5, No Power, Part 4. Replace power cord. Power on? Y Y Power on? Replace external AC adapter.
279362-003.book Page 15 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.5 - No Power, Part 4 Continued from Flowchart 2.4, No Power, Part 3. Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
279362-003.book Page 16 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.6 - No Video, Part 1 No video. Docking station *To change from internal to external display, use the hotkey combination. Go to Flowchart 2.7, No Video, Part 2. Stand-alone or docking station? Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation.
279362-003.book Page 17 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.7 - No Video, Part 2 Continued from Flowchart 2.6, No Video, Part 1. Remove notebook from docking station, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in Flowchart 2.6, No Video, Part 1. Video OK? Y Video OK? Done N Check that notebook is properly seated in docking station, for bent pins on cable, and for monitor connection. Try another external monitor.
279362-003.book Page 18 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.8 - Nonfunctioning Docking Station (if applicable) Nonfunctioning docking station. Reseat power cord in docking station and power outlet. Check voltage setting on docking station. Reinstall notebook into docking station. Y Reset monitor cable connector at docking station.
279362-003.book Page 19 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.9 - No Operating System (OS) Loading No OS loading.* Reseat power cord in docking station and power outlet. *Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. No OS loading from hard drive, go to Flowchart 2.10, No OS Loading from Hard Drive, Part 1. No OS loading from diskette drive, go to Flowchart 2.13, No OS Loading from Diskette Drive.
279362-003.book Page 20 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.10 - No OS Loading from Hard Drive, Part 1 OS not loading from hard drive. Y Nonsystem disk message? N Go to Flowchart 2.11, No OS Loading from Hard Drive, Part 2. Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Boot from diskette? Check the setup utility for correct booting order. Y N Go to Flowchart 2.13, No OS Loading from Diskette Drive.
279362-003.book Page 21 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.11 - No OS Loading from Hard Drive, Part 2 Continued from Flowchart 2.10, No OS Loading from Hard Drive, Part 1. Reseat hard drive. N Y 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Hard drive accessible? Done Y N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Create partition, then format hard drive to bootable C:\ prompt.
279362-003.book Page 22 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.12 - No OS Loading from Hard Drive, Part 3 Continued from Flowchart 2.11, No OS Loading from Hard Drive, Part 2. N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations.
279362-003.book Page 23 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.13 - No OS Loading from Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N N Y Install bootable diskette and reboot computer. Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Flowchart 2.17, Nonfunctioning Device.
279362-003.book Page 24 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.14 - No OS Loading from CD- or DVD-ROM Drive Y No OS loading from CD- or DVD-ROM Drive. N Bootable disc in drive? Disc in drive? N Y Install bootable disc and reboot computer. Try another bootable disc. Install bootable disc. Y Boots from CD or DVD? Done N Y Reseat drive. Boots from CD or DVD? Done N N Booting from another device? Y Y Booting order correct? N Go to Flowchart 2.17, Nonfunctioning Device.
279362-003.book Page 25 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.15 - No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N Y Notebook in docking station (if applicable)? N N Go to Flowchart 2.16, No Audio, Part 2. Internal audio? Undock Y Replace the following docking station components one at a time as applicable. Check after each change. Go to Flowchart 2.16, No Audio, Part 2. 1. Reseat docking station audio cable. 2. Replace audio cable. 3.
279362-003.book Page 26 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.16 - No Audio, Part 2 Continued from Flowchart 2.15, No Audio, Part 1. N Audio driver in OS configured? Reload audio drivers. Y N Load drivers and set configuration in OS. Correct drivers for application? Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in notebook (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audioboard(if applicable). 3.
279362-003.book Page 27 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.17 - Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Any physical device detected? Fix or replace broken item. Possible bad hard drive. Replace drive. Go to Flowchart 2.9, No OS Loading. N Reattach device. Close notebook, plug in power, and reboot.
279362-003.book Page 28 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.18 - Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N Replace system board. External device works? Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y OK? Done Done N Replace system board.
279362-003.book Page 29 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.19 - Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N External device works? Replace system board. Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y OK? Done Done N Replace system board.
279362-003.book Page 30 Monday, May 19, 2003 1:28 PM Troubleshooting Flowchart 2.20 - No Network or Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N N NIC/modem configured in OS? Y Reload drivers and reconfigure. OK? Done N Y Disconnect all power from the notebook and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook (Figure 3-1). Figure 3-1.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog 3.2 Notebook System Major Components Figure 3-2.
279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components Item Description 1 Displays Spare Part Number For use with Evo Notebook N620c models only 14.1-inch, SXGA+, CTFT 319733-001 For use with Evo Notebook N610c and N610v models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT 291261-001 291262-001 For use with Evo Notebook N600c models only: 14.1-inch, SXGA+, CTFT 14.
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279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 9 System boards For use with Evo Notebook N620c models only For use with Evo Notebook N610c and N610v models only For use with Evo Notebook N600c models only: Mobile Intel Pentium III processor 1.
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279362-003.book Page 15 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook System Major Components (Continued) Item Description 17 Media Bay devices For use with all Evo Notebook N620c, N610c, N610v, and N600c models: Diskette drive 24X Max CD-ROM drive 8X Max CD-RW drive 8X Max DVD-ROM drive DVD/CD-RW combination drive 2X Max SuperDisk LS120 drive Iomega 250-MB Zip drive MultiBay battery pack, 6 cell MultiBay battery pack, 3.
279362-003.book Page 16 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog 3.
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279362-003.book Page 18 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog 3.4 Mass Storage Devices Figure 3-4.
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279362-003.book Page 21 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog Table 3-3 Mass Storage Devices (Continued) Item Description 4 Optical drives For use with all Evo Notebook N620c, N610c, N610v, and N600c models: Diskette drive 24X Max CD-ROM drive 8X Max CD-RW drive 8X Max DVD-ROM drive DVD/CD-RW combination drive 2X Max SuperDisk LS120 drive Iomega 250-MB Zip drive MultiBay battery pack, 6 cell MultiBay battery pack, 3.
279362-003.book Page 22 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog 3.
279362-003.book Page 23 Monday, May 19, 2003 1:28 PM Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Number Description Power cord, black, 6 feet 246959-011 246959-081 246959-021 246959-061 246959-291 246959-AD1 246959-AG1 246959-031 246959-001 Australian Danish European/Middle Eastern/African Italian Japanese Korean Swiss U.K. English U.S.
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 7.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. you remove each subassembly from the computer, place the ✎ As subassembly (and all accompanying screws) away from the work area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts.
279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut it down.
279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions.
279362-003.book Page 5 Monday, May 19, 2003 1:28 PM Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyers made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges. 4.
279362-003.book Page 6 Monday, May 19, 2003 1:28 PM Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
279362-003.book Page 7 Monday, May 19, 2003 1:28 PM Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. Both Phillips P0 and Torx T8 screws are removed during disassembly. There are 38 screws and screwlocks, in seven different sizes, that must be removed and replaced when servicing the notebook. Make special note of each screw size and location during removal and replacement.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to Compaq when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook (Figure 5-1). Figure 5-1. Serial Number Location 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components.
279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures Disassembly Sequence Chart (Continued) # of Screws Removed Section Description 5.3 Preparing the Notebook for Disassembly (Continued) Media Bay Device 0 Hard Drive 1 to remove hard drive 2 to remove hard drive bezel 5.4 Computer Feet 0 5.5 Mini PCI Communications Board 2 5.6 Disk Cell Real Time Clock (RTC) Battery 0 5.7 Keyboard 1 5.8 Memory Expansion 0 5.9 TouchPad 0 5.10 Switch Cover 2 5.
279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Perform the following steps before disassembling the notebook: 1. Turn off the notebook. 2. Disconnect the AC adapter and all external devices. Battery Pack, 6-cell, Li ion Spare Part Number Information Battery packs, 6-cell, Li ion 232633-001 and 301952-001 3. Remove the battery pack by following these steps: a. Turn the notebook bottom side up with the front facing forward.
279362-003.book Page 5 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures b. Slide the battery release latch 1 toward the back of the notebook (Figure 5-2). c. Swing the right side of the battery pack up and to the left 2. d. Remove the battery pack 3. Figure 5-2. Removing the Battery Pack Reverse the preceding procedure to install the battery pack.
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279362-003.book Page 7 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 4. Remove a Media Bay device by following these steps: a. Turn the notebook bottom side up with the left side facing forward. b. Slide and hold the Media Bay release latch toward the back of the notebook 1 (Figure 5-3). c. Use the notch in the Media Bay device to slide the device out of the Media Bay 2. Figure 5-3. Removing a Media Bay Device Reverse the preceding procedure to install the Media Bay device.
279362-003.book Page 8 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures Hard Drive Spare Part Number Information For use with Evo Notebook N620c models only: 60 GB, 5400 RPM 60 GB, 4200 RPM 40 GB, 5400 RPM 40 GB, 4200 RPM 309475-001 309474-001 309473-001 309472-001 For use with Evo Notebook N610c and N610v models only: 40 GB 30 GB 20 GB 265495-001 257660-001 235540-101 For use with Evo Notebook N600c models only: 30 GB 20 GB 15 GB 10 GB 217096-001 235421-001 241429-001 217094-001 5.
279362-003.book Page 9 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures b. Remove the PM2.5 × 2.5 hard drive retention screw 1 (Figure 5-4). c. Separate the hard drive bezel 2. d. Use the bezel to slide the hard drive forward 3 to unseat the hard drive connector from the system board. e. Remove the hard drive. Figure 5-4. Removing the Hard Drive Reverse the preceding procedure to install the hard drive.
279362-003.book Page 10 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 6. Loosen the two PM1.5 × 3.5 screws 1 that secure the hard drive bezel to the hard drive (Figure 5-5). 7. Remove the hard drive bezel from the hard drive 2. Figure 5-5. Removing the Hard Drive Bezel hard drive bezel is included in the Miscellaneous Plastics Kit, ✎ The spare part number 241439-001. Reverse the preceding procedure to install the hard drive bezel.
279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit (spare part number 241439-001). Refer to Figure 5-6 for notebook feet locations. Figure 5-6.
279362-003.book Page 12 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.5 Mini PCI Communications Board Evo Notebook N600c models contain a memory ✎ Compaq expansion slot in this location. Refer to Section 5.8, steps 5 and 6, for instructions on removing a memory expansion board. The mini PCI compartment cover is included in the Miscellaneous Plastics Kit (spare part number 241439-001).
279362-003.book Page 13 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 3. Remove the two PM2.5 × 5.0 screws 1 that secure the mini PCI compartment cover to the base enclosure (Figure 5-7). 4. Lift the left edge of the cover and swing it up and to the right 2. 5. Remove the cover. mini PCI compartment cover is included in the ✎ The Miscellaneous Plastics Kit (spare part number 241439-001). Figure 5-7.
279362-003.book Page 14 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 6. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-8). 7. Spread the retaining tabs 2 to release the mini PCI communications board. The board tilts up at a 45-degree angle. 8. Remove the board by pulling it away from the connector at a 45-degree angle 3. Figure 5-8.
279362-003.book Page 15 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.6 Disk Cell RTC Battery disk cell RTC battery on the Compaq Evo Notebook N600c ✎ The model is located under the memory expansion slot compartment cover. Refer to Section 5.8 for instructions on removing the memory expansion slot cover. The procedures used to remove an RTC battery are the same for the Evo Notebook N620c, N610c, N610v, and N600c.
279362-003.book Page 16 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 3. Use a flat blade tool to remove the battery 1 from the socket on the system board (Figure 5-9). system ROM 2 is also accessible when the mini PCI ✎ The compartment cover is removed. Figure 5-9. Removing the Disk Cell RTC Battery notebook uses a CR1220 lithium disk cell battery. When ✎ The replacing the RTC battery, insert the battery with the “+” sign facing up.
279362-003.book Page 17 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.
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279362-003.book Page 19 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Turn the notebook bottom side up with the front facing you. 3. Remove the TM2.5 × 7.0 screw that secures the keyboard to the base enclosure (Figure 5-10). Figure 5-10. Removing the Keyboard Screw 4. Turn the notebook top side up with the front facing you. 5. Open the notebook.
279362-003.book Page 20 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 6. Slide the four tabs on the top of the keyboard forward (Figure 5-11). Figure 5-11.
279362-003.book Page 21 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 7. Lift the top edge of the keyboard and swing it up and forward until it rests on the top cover 1 (Figure 5-12). 8. Disengage the keyboard cable from the retaining clips in the top cover. 9. Release the ZIF connector to which the pointing device cable is attached 2 and disconnect the pointing device cable 3. 10. Release the ZIF connector to which the keyboard cable is attached 4 and disconnect the keyboard cable 5.
279362-003.book Page 22 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.8 Memory Expansion Evo Notebook N600c models contain the mini PCI ✎ Compaq communications board slot in this location. Refer to Section 5.5, steps 6 through 8, for instructions on removing a mini PCI communications board. The memory expansion compartment cover is included in the Miscellaneous Plastics Kit (spare part number 241439-001).
279362-003.book Page 23 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.7). 3. Lift the left side of the memory expansion compartment cover 1 and swing the cover forward 2 (Figure 5-13). 4. Remove the memory expansion compartment cover. Figure 5-13.
279362-003.book Page 24 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up at a 45-degree angle (Figure 5-14). 6. Pull the board away from the socket at a 45-degree angle 2. Figure 5-14. Removing a Memory Expansion Board Reverse the preceding procedure to replace a memory expansion board.
279362-003.book Page 25 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.
279362-003.book Page 26 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 4. Lift up on the left side of the TouchPad 1 until it disengages from the top cover (Figure 5-15). 5. Swing the TouchPad up and back 2 and rest it on the top cover. 6. Disconnect the TouchPad cables 3 and 4 from the system board. Figure 5-15. Removing the TouchPad 7. Remove the TouchPad. Reverse the preceding procedure to replace the TouchPad.
279362-003.book Page 27 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.10 Switch Cover Switch Cover Spare Part Number Information Switch cover 241438-001 1. Prepare the notebook for disassembly (Section 5.3). 2. Remove the keyboard (Section 5.7). 3. Position the notebook so the rear panel faces you. 4. Remove the two black TM2.5 × 7.0 screws that secure the switch cover to the base enclosure (Figure 5-16). Figure 5-16.
279362-003.book Page 28 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5. Position the notebook so the front faces you. 6. Open the notebook as far as it will open. 7. Lift the switch cover up 1, slide it forward 2, and rest it on the top cover (Figure 5-17). 8. Disconnect the left 3 and right speaker cables 4 from the system board. Figure 5-17. Removing the Switch Cover 9. Remove the switch cover. Reverse the preceding procedure to replace the switch cover.
279362-003.book Page 29 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.11 Display Display Spare Part Number Information For use with Evo Notebook N620c models only: 14.1-inch, SXGA+, CTFT 319733-001 For use with Evo Notebook N610c and N610v models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT 291261-001 291262-001 For use with Evo Notebook N600c models only: 14.1-inch, SXGA+, CTFT 14.1-inch, XGA, CTFT 241433-001 241434-001 1. Prepare the notebook for disassembly (Section 5.3).
279362-003.book Page 30 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5. Remove the TM2.5 × 7.0 screw that secures the display ground cable to the top cover 1 (Figure 5-18). 6. Disconnect the display video 2 and inverter cables 3 from the system board. Figure 5-18. Disconnecting the Display Cables 7. Partially close the notebook. 8. Position the notebook so the rear panel faces you.
279362-003.book Page 31 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 9. Remove the two TM2.5 × 7.0 screws 1 that secure the display to the base enclosure (Figure 5-19). 10. Lift the display straight up and remove it from the base enclosure 2. Figure 5-19. Removing the Display Reverse the preceding procedure to replace the display.
279362-003.book Page 32 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.12 Top Cover Top Cover Spare Part Number Information For use with Evo Notebook N620c, N610c, and N610v models only For use with Evo Notebook N600c models only 291264-001 241436-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. Keyboard (Section 5.7) b. Memory expansion compartment cover (Section 5.8) c. Switch cover (Section 5.10) d. Display (Section 5.11) 2.
279362-003.book Page 33 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 3. Remove the following screws: ❏ Three TM2.5 × 7.0 screws from the front edge of the base enclosure 1 (Figure 5-20) ❏ Two TM2.5 × 5.0 screws from the hard drive bay 2 Evo Notebook N620c contains two TM2.5 × 7.0 screws in ✎ The the hard drive bay. ❏ Two TM2.5 × 5.0 screws from the Media Bay 3 ❏ Evo Notebook N620c and N600c models—Two TM2.5 × 5.
279362-003.book Page 34 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 4. Turn the notebook top side up with the front facing you. 5. For Evo Notebook N620c, N610c, N610v models only—Remove the two TM2.0 × 4.0 1 screws that secure the top cover to the base enclosure (Figure 5-21). 6. For all notebook models—Remove the TM2.5 × 7.0 2 screw that secures the top cover to the base enclosure. 7.
279362-003.book Page 35 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.13 System Board System Board Spare Part Number Information For use with Evo Notebook N620c models only For use with Evo Notebook N610c and N610v models only For use with Evo Notebook N600c models only: Mobile Intel Pentium III processor 1.
279362-003.book Page 36 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures ✎ Steps 3 through 5 apply only to Evo Notebook N600c models. 3. Remove the tape that secures the modem cable to the system board 1 (Figure 5-22). 4. Remove the two 7.0-mm bushing guides 2 on either side of the docking connector that secure the system board to the base enclosure. 5. Remove the three TM2.5 × 5.0 screws 3 that secure the system board to the base enclosure. Figure 5-22.
279362-003.book Page 37 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 6 and 7 apply only to Evo Notebook N620c, N610c, and ✎ Steps N610v models. 6. Remove the two TM2.5 × 5.0 screws 1 that secure the system board to the base enclosure through the rear panel (Figure 5-23). 7. Remove the three TM2.5 × 5.0 screws 2 that secure the top cover to the base enclosure. Figure 5-23.
279362-003.book Page 38 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures removing the system board, do not remove the following ✎ When screws (Figure 5-24): ■ Four screws 1 that secure the processor bracket to the system board ■ Two screws 2 that secure the heat sink to the system board ■ Two screws 3 that secure the hard drive connector the system board ■ Four screws 4 that secure the PC Card assembly to the system board Figure 5-24.
279362-003.book Page 39 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 8. Use the Media Bay connector 1 to lift the right side of the system board 2 until it rests at a 45-degree angle (Figure 5-25). 9. Slide the system board out of the base enclosure at a 45-degree angle 3. Figure 5-25.
279362-003.book Page 40 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5-26 applies only to Evo Notebook N600c models. When ✎ Figure handling the system board, be careful not to put stress on the I/O interface board 1. The narrow profile of this board makes it susceptible to being damaged when mishandled. Do not remove the screw 2 that secures the I/O interface board to the system board or attempt to remove the I/O interface board.
279362-003.book Page 41 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5-27 applies only to Evo Notebook N620c, N610c, and ✎ Figure N610v models. When handling the system board, be careful not to put stress on the I/O interface board 1. The narrow profile of this board makes it susceptible to being damaged when mishandled. The system board should only be removed and handled using the Media Bay connector 2.
279362-003.book Page 42 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.14 Fan Fan Spare Part Number Information For use with Evo Notebook N620c, N610c, and N610v models only For use with Evo Notebook N600c models only 291266-001 255528-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad (Section 5.9) e.
279362-003.book Page 43 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 3. Disconnect the fan cable from the system board (Figure 5-28). Figure 5-28. Disconnecting the Fan Cable 4. Turn the system board top side up with the rear panel facing you.
279362-003.book Page 44 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures ✎ Steps 5 through 7 apply only to Evo Notebook N600c models. 5. Remove the PM2.0 × 4.0 screw 1 and PM2.5 × 5.0 screw 2 that secure the fan to the system board (Figure 5-29). 6. While holding the system board above the work surface, push the left side of the fan up 3 from the bottom of the system board. 7. When the left edge of the fan has cleared the system board, slide the fan to the left 4 and out of the heat sink.
279362-003.book Page 45 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 8 and 9 apply only to Evo Notebook N620c, N610c, and ✎ Steps N610v models. 8. Remove the three PM2.0 × 4.0 screws 1 that secure the fan to the heat sink (Figure 5-30). 9. Lift the fan out of the heat sink 2. Figure 5-30. Removing the Fan on Evo Notebook N620c, N610c, and N610v Models 10. Remove the fan. Reverse the preceding procedure to replace the fan.
279362-003.book Page 46 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.15 Heat Sink section applies only to Evo Notebook N620c, N610c, and ✎ This N610v models. Heat Sink Spare Part Number Information Heat sink 303103-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad (Section 5.9) e. Switch cover (Section 5.10) f.
279362-003.book Page 47 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 2. Turn the system board bottom side up with the rear panel facing you. 3. Disconnect the fan cable from the system board (Figure 5-31). Figure 5-31.
279362-003.book Page 48 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 4. Turn the system board top side up with the rear panel facing you. 5. Remove the six PM2.0 × 4.0 screws 1 that secure the processor mounting bracket and heat sink to the system board (Figure 5-32). 6. Remove the processor mounting bracket 2. Figure 5-32.
279362-003.book Page 49 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 7. Lift the system board straight up 1. The heat sink 2 will remain resting on the work surface (Figure 5-33). Figure 5-33. Removing the Heat Sink Reverse the preceding procedure to replace the heat sink.
279362-003.book Page 50 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.16 Processor section applies only to Evo Notebook N620c, N610c, and ✎ This N610v models. Processor Spare Part Number Information For use only with Evo Notebook N620c models: Intel Pentium-M 1.6 GHz Intel Pentium-M 1.5 GHz Intel Pentium-M 1.4 GHz Intel Pentium-M 1.3 GHz 319777-001 319776-001 319775-001 319774-001 For use only with Evo Notebook N610c models: Mobile Intel Pentium 4 2.0 GHz Mobile Intel Pentium 4 1.
279362-003.book Page 51 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures g. Top cover (Section 5.12) h. System board (Section 5.13) i. Heat sink (Section 5.15) 2. Turn the system board bottom side up with the rear panel facing you. 3. Insert the tip of a flat-blade screwdriver into the slot on the processor locking screw. 4. Turn the screwdriver counterclockwise 1 to release the processor (Figure 5-34). 5. Remove the processor from the socket on the system board 2.
279362-003.book Page 52 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.17 DC-DC Converter Board DC-DC Converter Board Spare Part Number Information For use with Evo Notebook N620c models only For use with Evo Notebook N610c and N610v models only For use with Evo Notebook N600c models only 319635-001 291263-001 241435-001 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c.
279362-003.book Page 53 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 3. Lift the left and right edges of the DC-DC converter board to disconnect the board from the system board (Figure 5-35). Figure 5-35. Removing the DC-DC Converter Board 4. Remove the DC-DC converter board. Reverse the preceding procedure to replace the DC-DC converter board.
279362-003.book Page 54 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 5.18 Modem Cable modem cable is spared with the base enclosure. Modem ✎ The cables are also included in the Miscellaneous Plastics Kit (spare part number 241439-001). 1. Prepare the notebook for disassembly (Section 5.3) and remove the following components: a. RTC battery (Section 5.6) b. Keyboard (Section 5.7) c. Memory expansion compartment cover (Section 5.8) d. TouchPad (Section 5.9) e. Switch cover (Section 5.
279362-003.book Page 55 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures 3. Lift the modem connector out of the base enclosure 1 and disengage the modem cable 2 from the alignment clips and tabs in the base enclosure (Figure 5-36). Figure 5-36. Removing the Modem Cable 4. Remove the modem cable.
279362-003.book Page 56 Monday, May 19, 2003 1:28 PM Removal and Replacement Procedures installing the modem cable, route the cable along the path ✎ When indicated in Figure 5-37. Figure 5-37.
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM 6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3.1 cm 30.7 cm 25.0 cm 1.2 in 12.1 in 9.8 in 2.5 kg 5.5 lb 2.1 kg 4.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Specifications Table 6-1 Notebook (Continued) Temperature Operating Nonoperating 10° C to 35° C -20° C to 60° C 50° F to 95° F -4° F to 140° F Relative humidity (noncondensing) Operating Nonoperating 10 to 90% 5 to 95%, 38.7° C/101.
279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Specifications Table 6-2 14.1-inch XGA, TFT Display Dimensions Height Depth Width 21.40 cm 28.50 cm 35.81 cm Number of colors Up to 16.8 million Contrast ratio 150:1 Brightness 120 nits typical 8.46 in 11.22 in 14.10 in Pixel resolution Pitch Format Configuration 0.264 × 0.264 mm 1024 × 768 RGB vertical stripe Backlight Edge lit Character display 80 × 25 Refresh 60 Hz Total power consumption 4.
279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Specifications Table 6-3 Hard Drives 40.0 GB 30.0 GB 20.0 GB 15.0 GB User capacity per drive1 40.0 30.0 GB 20.0 GB 15.0 GB Drive height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Drive width 70.0 mm 70.0 mm 70.0 mm 70.0 mm Interface type ATA-5 ATA-5 ATA-5 ATA-4 Seek times (typical read, including setting) Single track Average Full stroke User addressable sectors3 2.5 ms 12.0 ms 23.0 ms 2.5 ms 12.0 ms 23.0 ms 2.5 ms 12.0 ms 23.0 ms 2.5 ms 13.
279362-003.book Page 5 Monday, May 19, 2003 1:28 PM Specifications Table 6-3 Hard Drives (Continued) 40.0 GB 30.0 GB 20.0 GB 15.0 GB 22,784 4 293 to 560 25,800 2 398 to 731 22,784 4 293 to 560 25,800 2 398 to 731 512 512 512 512 2 MB 512 KB 512 KB 512 KB 4200 rpm 4200 rpm 4200 rpm 4200 rpm 66.6 100 66.
279362-003.book Page 6 Monday, May 19, 2003 1:28 PM Specifications Table 6-4 Diskette Drive Diskette size 3.5 in Light On system Height 12.7 mm Bytes per sector 512 0.5 in Sectors per track High density Low density 18 (1.44 MB) 9 15 (1.
279362-003.book Page 7 Monday, May 19, 2003 1:28 PM Specifications Table 6-5 CD-ROM Drive Applicable disc CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge Center hole diameter 1.5 cm Disc diameter 12 cm, 8 cm Disc thickness 1.2 mm Track pitch 1.6 µm 0.
279362-003.book Page 8 Monday, May 19, 2003 1:28 PM Specifications Table 6-6 DVD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge Center hole diameter 1.5 cm Disc diameter 12 cm, 8 cm Disc thickness 1.2 mm Track pitch 0.74 µm 0.59 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.
279362-003.book Page 9 Monday, May 19, 2003 1:28 PM Specifications Table 6-7 CD-RW Drive Center hole diameter 0.39 cm Disk diameter 12 cm, 8 cm Disk thickness 0.12 cm Track pitch 0.74 µm 0.59 in 0.47 in Access time Random Full stroke < 150 ms < 225 ms Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s minimum Data transfer rate Sustained, 16X Sustained, 4X CD-RW Normal PIO Mode 4 (single burst) 150 KB/s 5,520 KB/s 16.
279362-003.book Page 10 Monday, May 19, 2003 1:28 PM Specifications Table 6-8 AC Adapter Dimensions Height Depth Width Weight 2.79 cm 3.61 cm 9.40 cm 1.10 in 1.42 in 3.70 in 0.18 kg 0.39 lb Power supply (input) Operating voltage Operating current Operating frequency range Maximum transient 90 to 260 VAC RMS nominal 1.3 A RMS 47 to 63 Hz nominal 4/50 kV Table 6-9 8-cell, Li ion Battery Pack Dimensions Length Width Depth Weight 125.80 cm 88.00 cm 20.40 cm 0.43 kg 4.95 in 3.46 in 0.80 in 0.
279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 Available for audio DMA1 Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2 Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned ✎ PC Card controller can use DMA 1, 2, or 5.
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279362-003.book Page 13 Monday, May 19, 2003 1:28 PM Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000–00F DMA controller no. 1 010–01F Unused 020–021 Interrupt controller no.
279362-003.book Page 14 Monday, May 19, 2003 1:28 PM Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2–0BF Unused 0C0–0DF DMA controller no.
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279362-003.book Page 6 Monday, May 19, 2003 1:28 PM Connector Pin Assignments Table A-9 Parallel 25 14 1 13 Pin Signal Pin Signal 1 Strobe* 10 Acknowledge* 2 Data bit 0 11 Busy 3 Data bit 1 12 Paper out 4 Data bit 2 13 Select 5 Data bit 3 14 Auto line feed* 6 Data bit 4 15 Error* 7 Data bit 5 16 Initialize printer* 8 Data bit 6 17 Select in* 9 Data bit 7 18–25 Signal ground *Signal is active low.
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279362-003.book Page 8 Monday, May 19, 2003 1:28 PM Connector Pin Assignments Table A-10 Docking (Continued) 30 60 90 120 1 31 61 91 Pin Signal Pin Signal 31 AUGND 46 SRDY 32 XA0/L OUT 47 EBOXS1/GND 33 XSD/MIC SN 48 RI1 EX 34 XA1/R OUT 49 GND 35 GND 50 SLCT LD0 36 GND 51 PE LD1 37 EXPCLK2 52 ACK LD2 38 +3.
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279362-003.book Page 1 Monday, May 19, 2003 1:28 PM B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set received with the notebook meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the notebook is used.
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279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Power Cord Set Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number United Kingdom BSI 1 United States UL 2 Notes 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. The power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2.
279362-003.book Page 1 Monday, May 19, 2003 1:28 PM C Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 241440-001.
279362-003.book Page 2 Monday, May 19, 2003 1:28 PM Screw Listing Table C-1 Phillips Metric 2.5 × 2.5 Screw mm Color Qty Length Thread Head Width Black 1 4.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the hard drive to the base enclosure (documented in Section 5.3) Figure C-1. PM2.5 × 2.
279362-003.book Page 3 Monday, May 19, 2003 1:28 PM Screw Listing Table C-2 Phillips Metric 1.5 × 3.5 Screw mm Color Qty Length Thread Head Width Black 2 3.0 mm 2.0 mm 3.0 mm Where used: Two screws that secure the hard drive bezel to the hard drive (documented in Section 5.3) Figure C-2. PM1.5 × 3.
279362-003.book Page 4 Monday, May 19, 2003 1:28 PM Screw Listing Table C-3 Phillips Metric 2.5 × 5.0 Screw mm Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Evo Notebook N600c models—Two screws that secure the memory expansion compartment cover to the base enclosure Evo Notebook N620c, N610c, and N610v models—Two screws that secure the mini PCI compartment cover to the base enclosure (documented in Section 5.5) Figure C-3. PM2.5 × 5.
279362-003.book Page 5 Monday, May 19, 2003 1:28 PM Screw Listing Table C-3 Phillips Metric 2.5 × 5.0 Screw (Continued) mm Color Qty Length Thread Head Width Black 3 5.0 mm 2.5 mm 4.5 mm Where used: Evo Notebook N620c, N610c, and N610v models—One screw that secures the fan to the heat sink (documented in Section 5.14) Figure C-4. PM2.5 × 5.
279362-003.book Page 6 Monday, May 19, 2003 1:28 PM Screw Listing Table C-4 Torx T8 Metric 2.5 × 7.0 Screw mm Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the keyboard to the base enclosure (documented in Section 5.7) 2 Three screws that secure the top cover to the base enclosure (documented in Section 5.
279362-003.book Page 7 Monday, May 19, 2003 1:28 PM Screw Listing Table C-4 Torx T8 Metric 2.5 × 7.0 Screw (Continued) mm Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 Two screws that secure the switch cover to the base enclosure (documented in Section 5.10) 2 Two screws that secure the display to the base enclosure (documented in Section 5.
279362-003.book Page 8 Monday, May 19, 2003 1:28 PM Screw Listing Table C-4 Torx T8 Metric 2.5 × 7.0 Screw (Continued) mm Color Qty Length Thread Head Width Black 12 7.0 mm 2.5 mm 5.0 mm Where used: 1 One screw that secures the display ground cable to the base enclosure (documented in Section 5.11) 2 Evo Notebook N620c, N610c, and N610v models—One screw that secures the top cover to the base enclosure (documented in Section 5.12) Figure C-7. TM2.5 × 7.
279362-003.book Page 9 Monday, May 19, 2003 1:28 PM Screw Listing Table C-5 Torx T8 Metric 2.5 × 5.0 Screw mm Color Qty Length Thread Head Width Black 12 5.0 mm 2.5 mm 4.0 mm Where used: 1 Evo Notebook N600c models—Two screws that secure the top cover to the base enclosure in the hard drive bay (documented in Section 5.12) 2 Three screws that secure the top cover to the base enclosure in the Media Bay (documented in Section 5.
279362-003.book Page 10 Monday, May 19, 2003 1:28 PM Screw Listing Table C-5 Torx T8 M2.5 × 5.0 Screw (Continued) mm Color Qty Length Thread Head Width Black 12 5.0 mm 2.5 mm 4.0 mm Where used: 1 Three screws that secure the system board to the base enclosure (documented in Section 5.13) 2 Evo Notebook N620c, N610c, and N610v models only—Two screws that secure the system board to the base enclosure through the rear panel (documented in Section 5.13) Figure C-9. TM2.5 × 5.
279362-003.book Page 11 Monday, May 19, 2003 1:28 PM Screw Listing Table C-6 7.0 mm × 20.0 mm Bushing Guide mm Color Qty Length Thread Head Width Silver 2 20 mm n/a 7.0 mm Where used: Evo Notebook N600c models only—Two bushing guides that secure the system board to the base enclosure (documented in Section 5.13) Figure C-10. 7.0 × 20.
279362-003.book Page 12 Monday, May 19, 2003 1:28 PM Screw Listing Table C-7 Torx Metric 2.0 × 3.0 Screw mm Color Qty Length Thread Head Width Silver 2 3.0 mm 2.0 mm 5.0 mm Where used: Evo Notebook N620c, N610c, and N610v models—Two screws that secures the top cover to the system board (documented in Section 5.12) Figure C-11. TM2.0 × 3.
279362-003.book Page 13 Monday, May 19, 2003 1:28 PM Screw Listing Table C-8 Phillips Metric 2.0 × 4.0 Screw mm Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N600c models only—One screw that secures the fan to the system board (documented in Section 5.14) Figure C-12. PM2.0 × 4.
279362-003.book Page 14 Monday, May 19, 2003 1:28 PM Screw Listing Table C-8 Phillips M2.0 × 4.0 Screw (Continued) mm Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N620c, N610c, and N610v models only—Three screws that secure the fan to the system board (documented in Section 5.14) Figure C-13. PM2.0 × 4.
279362-003.book Page 15 Monday, May 19, 2003 1:28 PM Screw Listing Table C-8 Phillips M2.0 × 4.0 Screw (Continued) mm Color Qty Length Thread Head Width Black 11 4.0 mm 2.0 mm 3.5 mm Where used: Evo Notebook N620c, N610c, and N610v models only—Six screws that secure the heat sink and processor mounting bracket to the system board (documented in Section 5.15) Figure C-14. PM2.0 × 4.
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