System information

Troubleshooting 17-23
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: JAbercrombie Saved date: 05/24/99 1:53 PM
Part Number: 103542-001 File name: Ch17.doc
Solving Screen Problems
Solving Screen Problems
Problem Possible Cause Solution
Characters on
computer display
are dim.
Computer is in
direct light.
Screen brightness
is set low.
Move the computer or tilt the
display.
To access screen brightness
adjustments, press the Fn+F10
hotkeys.
NOTE: For more information
about setting screen
brightness, refer to “Setting
Power Preferences” in
Chapter 5.
Screen is blank. QuickBlank is
enabled.
Enter the power-on password.
Suspend
(Standby) is
initiated.
Press the suspend button.
Hibernation is
initiated.
Slide the power switch.
Computer is off. Slide the power switch.
Computer beeps*
4 times when
turned on,
power/suspend
light is on, but
screen is blank.
Memory expansion
board is installed
incorrectly.
Memory expansion
board or memory
circuitry has failed.
Remove, then reinstall memory
expansion board as instructed
in Chapter 13.
Contact your Compaq
authorized service provider.
Graphics
accelerator does
not work.
A graphics
accelerator cannot
be enabled while
text stretch mode is
set to Regular.
Press the Fn+T hotkeys to
toggle the text stretching mode
from Regular to Text Stretch.
*In Windows 98 the term alarm replaces the term beep .