System information
17-22 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: JAbercrombie Saved date: 05/24/99 1:53 PM
Part Number: 103542-001 File name: Ch17.doc
Solving Power Problems
Continued
Problem Possible Cause Solution
System does not
initiate Suspend.
The system cannot
initiate Suspend
while Infrared
Monitor search is
enabled.
To disable Infrared Monitor
search, select the Infrared
icon in the taskbarÅOptions
tab, then clear the Search
For and Provide Status for
Devices in Range checkbox.
The system cannot
initiate Suspend
(Standby) while a
CD-ROM or
DVD-ROM is in the
system and auto
insert notification is
turned on.
Remove the CD-ROM or
DVD-ROM.
To turn off auto insert
notification:
In Windows 95 or
Windows 98 select
StartÅSettingsÅControl
PanelÅSystemÅDevice
ManagerÅCD-ROMÅ
Properties. Then clear the
CD-ROM Auto Insert
Notification checkbox.
In Windows NT 4.0 select
StartÅSettingsÅControl
PanelÅCompaq PowerÅ
Battery Conservation
Settings tab. Then clear the
CD-ROM Auto Insert
Notification checkbox.










