System information

17-4 Troubleshooting
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: JAbercrombie Saved date: 05/24/99 1:53 PM
Part Number: 103542-001 File name: Ch17.doc
Solving Battery Problems
Solving Battery Problems
Problem Possible Cause Solution
Computer beeps*
5 times and the
battery light is
blinking.
Battery charge is
low, and the
computer has
entered a
low-battery
condition.
■ Connect the computer
to external power.**
or
■ Replace the battery
pack with a fully
charged battery pack.
or
■ Shut down the
computer or press
Fn + the suspend button
to initiate Hibernation.
System beeps*
twice and initiates
Hibernation.
Computer has
entered a critical
low-battery
condition while
Hibernation is
enabled.
Connect the system to
external power** or insert a
fully charged battery pack,
then slide the power switch
to restore from Hibernation.
System beeps*
twice and the
power/suspend light
is blinking.
Computer has
entered a critical
low-battery
condition while
Hibernation is
disabled.
To prevent loss of unsaved
work, immediately connect
the system to external
power** or insert a fully
charged battery pack.
Low-battery
warnings or alerts
are not audible.
Volume is muted or
turned down.
Press the Fn+F5 hotkeys,
then adjust the volume.
The warning or
alert is disabled.
To enable low battery and
critical low battery warnings,
refer to “Setting Power
Preferences” in Chapter 5.
To enable Intelligent
Manageability fault
management alerts, refer to
“Using Fault Management
Alerts” in Chapter 14.
*In Windows 98 the term alarm replaces the term beep .
**External power supplied through an optional Aircraft Power Adapter
can be used to run the computer, but not to charge a battery pack.
Continued