System information

Troubleshooting 17-3
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: JAbercrombie Saved date: 05/24/99 1:53 PM
Part Number: 103542-001 File name: Ch17.doc
Solving Audio Problems
Solving Audio Problems
Problem Possible Cause Solution
System warnings or
alerts are not
audible.
Volume is muted. To increase volume, press
the larger volume button.
The system
warning or alert is
disabled.
To enable low battery and
critical low battery warnings,
refer to “Setting Power
Preferences” in Chapter 5.
To enable Intelligent
Manageability fault
management alerts, refer to
“Using Fault Management
Alerts” in Chapter 14.
Internal speakers
produce no sound.
Volume is muted or
turned down.
Press the Fn+F5 hotkeys, then
adjust the volume.
Adjust the volume in
MultiMedia or in the software
application.
External speakers,
headphones, or a
headset is
connected to the
computer.
Use the external speakers,
headphones, or headset.
To use the internal speakers,
disconnect the external
speakers, headphones, or
headset.
External speakers,
headphones, or a
headset produces
no sound.
Volume is muted or
turned down.
Press the Fn+F5 hotkeys,
then adjust the volume.
Adjust the volume in
MultiMedia or in the software
application.
Sound source is
not selected in
MultiMedia.
Select the sound source in
MultiMedia.
External microphone
does not work.
The recording
source is not
selected in
MultiMedia.
Select the recording source
in MultiMedia.
The recording level
volume needs
adjusting.
Adjust the recording level
volume in MultiMedia.