System information

Troubleshooting 17-1
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: Karen Williams Saved by: JAbercrombie Saved date: 05/24/99 1:53 PM
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chapter
17
TROUBLESHOOTING
Problems that occur while using the computer may originate in the
computer, the operating system, a software application, or an
optional docking base or external device.
■ For problems that may not originate in the computer, refer to
your operating system, docking base, software application, or
external device documentation.
■ For problems that may originate in the computer or system
software, refer in this chapter
■ First, to the “Quick Solutions Checklist.”
■ Then, to the troubleshooting tables.
■ If the problem persists, refer to
■ Chapter 15, for information about checking configurations
and running diagnostic tests.
■ Appendix A, for information about using the Compaq
Support Forum or contacting a Compaq authorized dealer,
reseller, or service provider.
IMPORTANT: If you take the computer to a Compaq authorized
dealer, reseller, or service provider for service, provide all
necessary passwords.