AlphaServer DS20E AlphaStation DS20E Reference Guide Order Number: ER–K8F6W–UA. B01 This manual is for anyone who manages, operates, or services the Compaq AlphaServer DS20E or AlphaStation DS20E system. It covers operation, firmware, initial troubleshooting, and component installation.
Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.
Contents Contents About This Guide Intended Audience ................................................................................................... xiii Text Conventions..................................................................................................... xiii Symbols in Text ........................................................................................................xiv Symbols on Equipment .....................................................................................
iv DS20E Reference Guide 2-Way Combination Module.................................................................................. 1-20 Operator Control Panel ................................................................................... 1-21 Rear Panel .............................................................................................................. 1-24 Storage Device LEDs.............................................................................................
Contents Chapter 4 Booting and Installing an Operating System Setting Boot Options for Tru64 UNIX or OpenVMS .............................................. 4-2 Booting Tru64 UNIX........................................................................................ 4-9 Starting a Tru64 UNIX Installation ................................................................ 4-13 Booting OpenVMS .........................................................................................
vi DS20E Reference Guide Removing the Drive Carriers .......................................................................... 7-11 Drive Status LEDs .......................................................................................... 7-12 Installing Drive Carriers......................................................................................... 7-14 Configuring and Expanding Your Storage System ................................................ 7-16 Connecting a Single 4-Slot Subsystem ......
Contents Monitor and Terminal Problems .............................................................................. 9-9 Keyboard and Mouse Problems ............................................................................. 9-10 Printer Problems .................................................................................................... 9-10 Chapter 10 Managing the System Remotely RMC Overview......................................................................................................
viii DS20E Reference Guide Appendix A Regulatory Compliance Notices Federal Communications Commission Notice........................................................ A-1 Class A Equipment........................................................................................... A-2 Declaration of Conformity for Products Marked with FCC Logo, United States Only ....................................................................................................... A-3 Modifications ..........................
Contents List of Figures and Examples Figure 1–1. Rackmount and Pedestal System ........................................................ 1-3 Figure 1–2. System Architecture ............................................................................ 1-4 Figure 1–3. Basic System Board............................................................................ 1-5 Figure 1-4. System Parts ......................................................................................... 1-8 Figure 1-5.
x DS20E Reference Guide Example 4-6. OpenVMS Installation Menu........................................................... 4-19 Figure 5-1. System Configuration Display.............................................................. 5-2 Figure 5-2. Memory Banks ..................................................................................... 5-3 Figure 5-3. Network Connection............................................................................. 5-5 Figure 5-4. ISA Card.............................
Contents Figure 10-4. Location of RMC Switch Pack and PIC on System Features Module (SFM)................................................................................................ 10-14 Figure 10-5. RMC Switches .............................................................................. 10-15 Example 11-1. Show Config Command ............................................................. 11-11 Example 11-2. Show CPU Command.................................................................
xii DS20E Reference Guide Table 5-1 Memory Bank and Connector Numbering............................................... 5-4 Table 5-2 4 or 6-Slot SCSI ID Orientation............................................................. 5-10 Table 6-1 Serial Terminal Key Commands for AlphaBIOS .................................... 6-5 Table 7–1 Storage Subsystem Specification Overview............................................ 7-3 Table 7-2 Storage Backplane Specifications............................................
About This Guide Intended Audience This guide is for the person who installs, administers, and repairs servers or workstations. Compaq assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. Text Conventions This document uses the following conventions to distinguish elements of text: Keys Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
xiv DS20E Reference Guide the information without pressing the Enter key. Enter When you are instructed to enter information, type the information and then press the Enter key. Symbols in Text These symbols may be found in the text of this guide. They have the following meanings. WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
About This Guide Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching. Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power.
xvi DS20E Reference Guide In North America, call the Compaq Technical Phone Support Center at 1 1-800-OK-COMPAQ . This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the Compaq website. Access the Compaq website by logging on to the Internet at http://www.compaq.com.
Chapter 1 System Overview Introduction This chapter describes features of the system.
1-2 DS20E Reference Guide ■ User interface ■ System options System Introduction The system is a high-performance system that comes with one processor and can be upgraded to a dual-processor system. Ideal uses of this system include the following: ■ Run applications such as relational databases, electronic mail, and communications. ■ Provide printing resources to PCs and other systems in a LAN. ■ Provide disk storage to PCs and other systems in a LAN.
System Overview The rackmount and pedestal systems are shown in Figure 1–1. Rackmount Pedestal CAT0039 Figure 1–1. Rackmount and Pedestal System Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
1-4 DS20E Reference Guide System Architecture The system is a departmental system provided as a pedestal or rackmount and offers Peripheral Component Interconnect (PCI) and Industry Standard Architecture (ISA) bus options on a single system board. The system utilizes Alpha symmetric multi-processing technology. Figure 1–2 shows the architecture of the system. Command, Address, and Control lines for each Memory Array C-chip Control lines for D-chips Probe/ Addr. Probe/ Addr.
System Overview The system is housed in an enclosure containing the system board, other logic modules, and two power supplies (maximum of 3) with internal fans. The enclosure allows for internal mass-storage devices which includes a combination IDE CD-ROM/floppy disk drive, one available half-height removable bay, and four 1.6-inch hot-swap drive bays. The control panel includes On/Standby and Reset, and Halt buttons.
1-6 DS20E Reference Guide System Features The system offers a number of features that ensure high performance, expandability, enhanced reliability, high availability, remote server management, and improved security. Table 1-1 lists these features. Table 1-1 System Features Feature Description 64-bit Alpha architecture Enables large memory operations and high performance for VMS, Tru64 UNIX, and Linux. Third Generation Alpha Microprocessor Fast microprocessor for enhanced system performance.
System Overview 1-7 Table 1-1 System Features continued Feature Description Flexible packaging Single enclosure available as free-standing pedestal or rackmountable box. 100MHz ECC SDRAM memory architecture Allows incremental memory expansion from 256MB to 4GB. Five 64-bit PCI slots and one shared 32-bit ISA or PCI 64-bit slot. Accommodates industry-standard option modules such as Ethernet, FDDI, SCSI, and modems. PCI combination module with 2D/3D graphics and 10/100 Ethernet.
1-8 DS20E Reference Guide System Components Figure 1-4 identifies the main components of the system in a pedestal version. 9 5 6 2 1 7 6 3 10 4 8 MR0300A Figure 1-4. System Parts Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
System Overview The main components of the system are listed in Table 1-2. Table 1-2 System Parts Figure Legend Component ❶ Floppy disk drive. ❷ CD-ROM. ❸ Storage subsystem. ❹ Hard disk drives. ❺ Operator control panel (OCP). ❻ CPUs. ❼ System board. ❽ Power supplies (2 minimum). ❾ System features module. ❿ SymBios Adapter 895 SCSI Card Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .
1-10 DS20E Reference Guide System Features Module The system features module (SFM) monitors environmental conditions in the system. The SFM supports the two system fans and three power supplies. The SFM also monitors the state of the CPU fans on the system board. Switch 1 on the switch pack enables the Remote Management Console (RMC). Figure 1-5 shows the SFM key features. 1 4 2 3 3 2 4 1 10 5 9 6 7 8 PK1216A Figure 1-5.
System Overview Table 1-3 describes the main features of the SFM module. Table 1-3 SFM Key Features # Connection ❶ Description Vaux5 LED– lit when AC power present in system.
DS20E Reference Guide SFM Switch Pack The SFM switch pack is shown in Figure 1-5 at ➎, and again in Figure 1-6 below. The default position for the switches is on for RMC and off (open. towards the words “Default all open”) for the other three switches. (RMC) PIC Enable 2 2 Reserved for service 3 3 PIC SYSPWR Enable 4 4 Load PIC Defaults ON 1 1 DEFAULT ALL OPEN 1-12 PK1216e Figure 1-6. SFM Switches # Function ➊ (RMC) PIC ENABLE enables/disables the Remote Management Console (RMC).
System Overview SFM Status LEDs The SFM has 7 status LEDs. The VAUX5 LED is located at ➊ in Figure 1-5. The other 6 LEDs are located at ➎ in Figure 1-5, and are shown in close-up in Figure 1-6. The VAUX5 LED is lit whenever AC power is supplied to the system. 1 POK0 2 POK1 3 POK2 4 SYS FANS OK 5 CPU FANS OK 6 TEMP OK PK1216c Figure 1-7.
1-14 DS20E Reference Guide System Fan Configuration N+1 Configuration The system has two fans; for optimal cooling, both fans are running. If one of the fans were to fail or were removed for servicing (hot-swapping), the system will continue to function with the other fan running. As system temperature rises, the fan speed increases to increase cooling.
System Overview Processor Modules The system supports up to two processor modules that can be installed on the system board. Each processor module contains a 21264 microprocessor. The 21264 microprocessor is a superscalar chip with out-of-order execution and speculative execution to maximize speed and performance. It contains four integer execution units and dedicated execution units for floating-point add, multiply, and divide. The chip also has an integrated instruction cache and a data cache.
1-16 DS20E Reference Guide Memory The system supports up to four banks of memory on the system board. Each bank contains four slots with a total of 16 slots on the system board. The system uses 200 pin buffered synchronous Dual In-Line Memory Module (DIMMs). Table 1-5 illustrates an example of typical SDRAM configurations.
System Overview Peripheral Component Interconnect (PCI) Backplane The system board has two P-Chips which create two 3-slot 64-bit PCI buses running at 33 MHz. There are 6 PCI slots with slot-6 being shared for an ISA slot. When slot-6 is in use by ISA, the sixth PCI slot cannot be used. The system uses a Cypress South Bridge (CY82C698), which is a highly integrated peripheral solution for PCI-based motherboards. It provides a bridge between the PCI bus, ISA bus, and the IDE peripherals.
1-18 DS20E Reference Guide Hard Disk Drive Storage The system comes with a storage subsystem that holds four 1.6-inch drives. The 4-slot storage subsystem is available now, and the 6-slot will be offered in the future. See Figure 1-8. DVA00047 Figure 1-8. 4-slot and 6-slot Storage Subsystems Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
System Overview Power Supplies The system comes standard with two 375 watt power supplies that are connected in parallel and can accommodate a third power supply, for redundancy. A power backplane integrates the three supplies for power distribution, monitoring and control. All three supplies are removable and accessible through the front of the enclosure. The following voltages are provided: +3.3, +5.0, +12.0, –12.0, +5.0 Aux, and fan power, with the +5 Aux always powered.
1-20 DS20E Reference Guide 2-Way Combination Module The system has an optional two-way combination module that is installed in PCI slot 1. The combination module features 2D/3D video (with 4 MB VRAM), along with 10/100 MB Fast Ethernet. The module provides connections for the VGA (Video Permedia 2) and the Ethernet (NIC functions). The combination board saves a PCI slot by sharing VGA and Ethernet functions. The Ethernet portion of the combination board utilizes the Intel 82558 chip.
System Overview Operator Control Panel The operator control panel (OCP) provides system controls and console activity indicators (Figure 1-11) on the front of the system enclosure. 3 1 2 6 1 2 3 4 5 4 CAT0018 Figure 1-11. Operator Control Panel (OCP) The control panel consists of three pushbutton controls, one green LED indicator for power, a yellow HALT LED, and four LED indicators for diagnostic faults.
1-22 DS20E Reference Guide The functions provided by these pushbutton controls and indicators are listed in Table 1-6. Table 1-6 Control Panel Functions Figure Legend Function Description ❶ Power On/Standby When plugged in to a power source and the system is powered on, pressing the button On allows power to the OCP. Pressing the button to Standby turns off all DC voltages except Aux 5 volts. This button is a latching switch. ❷ Reset button A momentary contact switch that initializes the system.
System Overview The four diagnostic LEDs are shown at ➍ in Figure 1-11. They light up during power-up, indicating the internal process of the system and console. Figure 1-12 shows the LED patterns and system functions. ● indicates the LED is lit/on. ❍ indicates the LED is not lit/off. In a rackmount system, LED 1 is at the top. In a pedestal system LED 1 is to the left.
1-24 DS20E Reference Guide Rear Panel The rear panel provides system ports and connections. Figure 1-13 displays a view of the rear panel. 3 4 8 1 3 5 2 7 6 9 1 10 2 CAT0019 Figure 1-13. Rear Panel Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
System Overview 1-25 Table 1-8 lists all rear panel ports and connections for the system. Table 1-8 Rear Panel Figure Legend Connector/Port Description ❶ Five 64-bit PCI slots For option modules such as high performance network, video, or disk controllers. ❷ One shared 64-bit PCI /16-bit ISA slot For option modules such as high performance network, video, or disk controllers. ❸ Parallel port To parallel devices such as a printer.
1-26 DS20E Reference Guide Storage Device LEDs Storage device LEDs indicate the status of the device. The hard disks in the storage subsystem has three LEDs that are channeled from the drive to the front of the carrier with fiber optic light pipes. The LEDs display activity, power, and fault. Figure 1-14 shows the LEDs and their positions on the drive carrier and Table 1-9 explains the status of each. The combination CDROM/FDD shown in Figure 1-15 provides activity LEDs. SC0116 Figure 1-14.
System Overview Table 1-9 LED Status LED Status Green indicates activity. Green indicates power on. Amber indicates fault. Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
1-28 DS20E Reference Guide Combination Drive and Removable Bay Figure 1-15 shows the location of the removable media bay ❶ and the combination CD-ROM ❷ and FDD drive ❸. 1 2 3 CAT0050 Figure 1-15. Removable Media Bay and Combination Drive Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
System Overview User Interface The system offers two separate interfaces to the console program: SRM and AlphaBIOS. The system can operate in one of the following three modes: ■ Operating system mode ■ Console mode ■ Remote manager mode The console firmware is located in a flash ROM (read-only memory) on the system board. It boots the operating system, runs configuration utilities, displays the system configuration, and runs diagnostic tests.
1-30 DS20E Reference Guide Console Terminal The console terminal can be a serial (character cell) terminal connected to the COM1 port, or a VGA monitor connected to a VGA adapter on PCI slot-1. When a VGA monitor is connected, a keyboard and mouse must also be connected. VT VGA CAT0053 Figure 1-16. Console Terminal Connections Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: b-ch1 System Overview.
System Overview System Options The system supports storage options, PCI/ISA options, and memory options. The following sections provide information about internal and external options. Internal Options The following types of internal options are supported: ■ Storage q q q ■ One removable media drive Up to six 1-inch SCSI HDDs PCI/ISA q q q q ■ One combination CD-ROM and FDD SCSI storage expansion RAID controller Networking and communication Graphics Memory q 200-pin, 3.
1-32 DS20E Reference Guide External Options The following types of external options are supported: ■ Monitor or terminal ■ Expansion boxes ■ Printers ■ RAID arrays ■ Uninterruptible power supply (UPS) ■ Modem Ordering Options The list of supported options is subject to change. Contact your sales representative for information on the current list of supported options and for information on ordering.
Chapter 2 Installing the Pedestal Introduction This chapter provides installation procedures for setting up your system. The following is an overview of the contents of this chapter. ■ Selecting a system location ■ Power requirements ■ Shipment box ■ Installing the system ■ Locking your system CAUTION: Because of heavy lifting and maneuvering involved, two people are needed to handle the installation. A single person should NOT attempt to install the system.
2-2 DS20E Reference Guide Selecting a System Location When choosing a system location, keep in mind the environmental conditions and power requirements for the system. Figure 2-1 shows the system dimensions and the clearance needed to access the system for servicing. 22.1 cm (8.7 in) 74.7 cm (29.4 in) 44.8 cm (17.6 in) CAT0010 Figure 2-1. System Dimensions and Service Area NOTE: See Appendix D for information on environmental conditions.
Installing the Pedestal Power Requirements Your system automatically detects the voltage source when you power up the system, and adjusts the power supply input to accept that voltage. Figure 2-2 shows the power supply requirements. 100-120VAC 7.0A 50/60 Hz 220-240VAC 3.0A 50/60 HZ CAT0013 Figure 2-2. Power Supply Requirements NOTE: 1. Current ratings are maximum with a fully loaded system and do not include a monitor or terminal. 2. See Appendix D for information on specific power supply ratings.
2-4 DS20E Reference Guide Shipment Box The system is shipped in a single box. Figure 2-3 shows the hardware shipped with the system. CAT0044 Figure 2-3. Unpacking a System Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: c-ch2 Installing The Proliant Alpha 2P Server.
Installing the Pedestal Installing the System The system is shipped fully assembled. Perform each connection in Table 2-1 for installing your system. See Figure 2-4 for a view of the cable connections. 4 2 VGA 6 1 3 7 5 ENET 8 CAT0017 Figure 2-4. System Cable Connections Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: c-ch2 Installing The Proliant Alpha 2P Server.
2-6 DS20E Reference Guide Table 2-1 lists system cable connections. Table 2-1 System Cable Connections Figure Reference Connection ❶ Mouse ❷ Keyboard ❸ Modem with 10/100Base-T network cable connection ❹ Monitor ❺ AC power connector ❻ Printer ❼ Keys ❽ A Reference Guide and Basic Installation are provided with your system. NOTE: Your system supports various network options. Typically, the system is configured in 10/100Base-T Ethernet networks as used in this connection example.
Installing the Pedestal Locking Your System Systems have a key lock that is located on the front door to prevent unauthorized access. The removable media devices and the system control panel are accessible through the upper front door that opens by sliding down the lock latch shown in Figure 2-5. CAT0024 Figure 2-5. System Lock and Key Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .
Compaq Confidential – Need to Know Required Writer: Robert Young Project: DS20E Reference Guide Comments: Part Number: ER-K8F6W-UA .A01 File Name: c-ch2 Installing The Proliant Alpha 2P Server.
Chapter 3 Installing the Rackmount Server Introduction There are two rack types that the AlphaServer DS20E may be installed into: the H9A10 or H9A15 rack. This chapter discusses both racks. This chapter provides installation procedures for setting up your rack mountable server. The following is an overview of the contents of this chapter.
3-2 DS20E Reference Guide Shipment Box The system is shipped in a single box with each part shown not assembled. Figure 3-1 shows the hardware shipped with the system. CAT0011 Figure 3-1. Rackmount Server Shipment Box Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Installing the Rackmount Server Power Requirements Your rack system automatically detects the voltage source when you plug in the rack power and then adjusts the power supply input to accept that voltage. Figure 3-2 shows the power supply connections. 100-120VAC 7.0A 50/60 Hz 220-240VAC 3.0A 50/60 HZ CAT0012 Figure 3-2. Power Supply Connections NOTES: 1. Current ratings are maximum with a fully loaded system and do not include a monitor or terminal. 2.
3-4 DS20E Reference Guide Marking the Installation Area in the Rack Determine the installation area as shown in Figure 3-3. 0.500 inch 0.625 inch 0.625 inch 1U (1.75 inches) 0.500 inch PK1221 Figure 3-3. Rackmount Installation Area The installation of the rackmount system requires 8.75 inches (5U) of vertical height in the rack. 1. Mark the midpoint hole on the vertical rail as shown in Figure 3-3.
Installing the Rackmount Server Preparing the Rackmount System for the Compaq Rack The system is shipped unassembled. Perform the following procedure for preparing the system for rack installation. 4 2 1 3 CAT0026 Figure 3-4. Preparing the Rackmount System Prepare the system as follows: 1. Attach a front mounting bracket ❶ to each side of the system using three M3 x 6 mm screws per bracket. 2.
3-6 DS20E Reference Guide CAUTION: The chassis slides are lightly greased. Handle them carefully to avoid soiling clothing. 6 5 7 CAT0027 Figure 3-5. Installing Chassis Slides (Rittal VR Rack) 4. Install the adjustable end rail brackets to the front and back of both chassis slides with two M4 screws on each end ❺. To attach the front end brackets, place the two screws (one at a time) through the hole in the chassis slide ❻ (Do not tighten at this time). 5.
Installing the Rackmount Server Installing the System Install the system as described in the following procedure. Use Figure 3-6 as a guide. 1 2 3 CAT0020 Figure 3-6. Installing the System Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
3-8 DS20E Reference Guide Observe the following precautions before you begin to install the system into the rack: CAUTION: 1. Make sure that all devices are pushed into the rack and no device is disengaged. 2. Activate the stabilizer foot of the rack (if the rack is so equipped), or provide other means to stabilize the rack before installation of the system. 3. The system is heavy and must be lifted by two persons. 1.
Installing the Rackmount Server 3-9 Installing the Cable Management Bracket Install the cable management bracket to the rear rails of the rack as described in the following procedure. Use figure as a guide. PK1222 Figure 3-7. Installing the Cable Management Bracket 3. Clip U-nuts over the holes in the vertical rail corresponding to the holes in the cable management bracket ❶. 4. Attach the cable management bracket to the rack with two M6 screws ❷.
3-10 DS20E Reference Guide Connecting the Cables See Figure 3-8 for routing rackmount cables. PK1223 Figure 3-8. Cable Loop at the Rear of the System Make the rack rear connections as follows: 1. Attach a rear cable first to the rack management bracket with a tie-wrap making sure that a segment of at least 30 inches of cable is available for extension so that the rackmount system can be pulled out of the rack. 2.
Installing the Rackmount Server Preparing the Rackmount System for the Rack This section contains information for installing the DS20E server into the H9A10/H9A15 rack.
3-12 DS20E Reference Guide 2 3 1 3 6 4 4 7 5 9 8 7 9 8 10 3 5 1 1 6 1 10 2 Figure 3-9. M-series Rack Accessories Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Installing the Rackmount Server Table 3-2 Accessories List Reference Number Mounting Hardware ➊ Nutplate, vertical rail ➋ Bracket, stabilizer pivot rod (in Figure 3-16) ➌ Bracket slide, right ➍ Chassis slide ➎ Nutplate, horizontal slide bracket ➏ Screw, M4 x 10mm, Bossard 1593-M4 x 10 ➐ Bracket slide, left. Interlock cam (in Figure 3-16) ➑ Barnut ➒ Screw, sems, hex head, square cone washer, 10-32 x 0.
3-14 DS20E Reference Guide To prepare the system for installation, attach the mounting brackets as shown below. 1 2 3 3 4 CAT0152 Figure 3-10. Attaching Mounting Brackets and Slides CAUTION: The slides are lightly greased. Handle them carefully to avoid soiling your clothing. Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Installing the Rackmount Server 1. Attach the front mounting brackets ❹ along each edge, using three flat head Phillips screws per bracket. 2. Pull the narrow segment of the slide ❶ out and detach it completely by pressing the green release button ❷ and continuing to pull. 3. Attach the narrow segment of the slide ❸ to the system with five cap screws. 4. Repeat the procedure for the other slide.
3-16 DS20E Reference Guide Figure 3-11 provides steps for attaching the slide brackets to the slides. 4 7 6 4 5 3 6 1 2 5 1 CAT0160 Figure 3-11 Attaching Slide Brackets to Slides. Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Installing the Rackmount Server The sliding segment of the slide has an access hole ❶ that provides access to three mounting holes in the stationary segment. You use two of the mounting holes. Front 1. Insert a cap screw through the access hole ❶ and the first (forwardmost) mounting hole ❷ in the slide and through the hole ❸ in the slide bracket. Fasten with one two-hole nut bar ❹ on and tighten. 2. Align the access hole with the third mounting hole ❺ in the slide. 3.
3-18 DS20E Reference Guide Preparing the Rack Prepare the rack by attaching the slides to the rack rails. Back 1 3 1 2 2 6 Front 4 5 5 4 CAT0161A Figure 3-12. Attaching Slide Brackets Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Installing the Rackmount Server Attaching Slides Brackets Front 1. Starting at the top marked hole put two hex screws ❶ through the rack rail and the slide bracket ❷. Fasten with a 2-hole nut bar ❸. 2. Fit the posts of a 2-post nut bar ❹ into the holes in the cabinet rail and fasten with nuts. ❺ 3. Repeat the procedure for the other rail. Back 1. Starting at the top marked hole put two hex screws ❶ through the rack tail and the slide bracket ❷. Fasten with a 2-hole nut bar ❻. 2.
3-20 DS20E Reference Guide Stabilizing the Rack PK0213 Figure 3-13. Activating the Stabilizer Foot The system is intended for installation in one of the following racks, which are equipped with a stabilizer bar; ■ H9A10 M-Series Medium Rack ■ H9A15 M-Series Tall Rack Pull out the stabilizer bar and extend the leveler foot to the floor before installing the system.
Installing the Rackmount Server Installing the System Use a material lift or other mechanical device to install the system. CAT0153 Figure 3-14. Installing the System into the M-series Rack 1. Align the narrow segment of the slides attached to the system with the slides attached to the rack. 2. Depress the green release button on each side and slide the system completely into the rack.
3-22 DS20E Reference Guide WARNING: Make sure that all other hardware in the rack is pushed in and attached. The system is very heavy. Do not attempt to lift it manually. Use a material lift or other mechanical device. 1 1 CAT0157A Figure 3-15. Attaching the System to the Rack 3. Install U-nuts at marked locations for two shipping screws. 4. Install 6-32 hex head shipping screws ➊ and tighten.
Installing the Rackmount Server 3-23 Installing the Interlock System The interlock system ensures rack stability by allowing only one rackmount server at a time to be pulled out of the rack. The stabilizer bracket and actuator latch only work in a rack equipped with the interlock system. 8 7 1 1 3 7 6 5 4 2 CAT0154 Figure 3-16.
3-24 DS20E Reference Guide CAUTION: If you are installing a rack that does not have the interlock system, you must ensure rack stability by installing rack stabilizing feet or by some other means. 1. At the back of the rack, release the vertical bar ❶ of the interlock system. 2. Insert the stabilizer bracket ❷ and the actuator latch ❸ into the vertical bar so that the actuator latch is above the stabilizer bracket. 3. Reinstall the vertical bar. 4.
Installing the Rackmount Server 3-25 Installing the Cable Management Arm Attach the cable management arm to the rear rails of the rack as shown below. PK1222 Figure 3-17. Installing the Cable Management Arm NOTE: Be sure that you have attached all cables to the rear of the unit before installing the cable management arm. 1. Clip U-nuts over the holes in the vertical rail corresponding to the holes in the cable management bracket. 2. Attach the cable management bracket to the rack with two M6 screws.
3-26 DS20E Reference Guide Dressing the Cables Dress the cables through the cable clamps on the cable retractor assembly at the rear of the system. PK1223 Figure 3-18. Dressing the Cables 1. Dress the cables through the cable clamps ❶ or tie wrap them to the cable retractor assembly. 2. Attach all cables to the member of the cable management arm that is attached to the system. CAUTION: Failure to attach the cables to the attached member of the management arm may cause cables to become disconnected.
Installing the Rackmount Server Attaching the Front Bezel To complete the installation, attach the front bezel as shown below. 1 CAT0157 Figure 3-19. Attaching the Front Bezel 1. Align the front bezel ❶ with the front of the system and snap it into place. Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: d-ch3 Installing a Rack System.
Chapter 4 Booting and Installing an Operating System This chapter gives instructions for booting the Tru64 UNIX, OpenVMS, and Linux operating systems and for starting an operating system installation. It also describes how to switch from one operating system to another. Refer to your operating system documentation for complete instructions on booting or starting an installation.
4-2 DS20E Reference Guide Setting Boot Options for Tru64 UNIX or OpenVMS You can set a default boot device, boot flags, and network boot protocols for Tru64 UNIX or OpenVMS using the SRM set command with environment variables. Once these environment variables are set, the boot command defaults to the stored values. You can override the stored values for the current boot session by entering parameters on the boot command line.
Booting and Installing an Operating System The syntax is: set bootdef_dev boot_device boot_device The name of the device on which the system software has been loaded. To specify more than one device, separate the names with commas. Example In this example, two boot devices are specified. The system will try booting from dkb0 and, if unsuccessful, will boot from dka0.
4-4 DS20E Reference Guide boot_osflags The boot_osflags environment variable sets the default boot flags and, for OpenVMS, a root number. Boot flags contain information used by the operating system to determine some aspects of a system bootstrap. Under normal circumstances, you can use the default boot flag settings. To change the boot flags for the current boot only, use the flags_value argument with the boot command.
Booting and Installing an Operating System 4-5 OpenVMS Systems OpenVMS systems require an ordered pair as the flags_value argument: root_number and boot_flags. Root_number boot_flags Directory number of the system disk on which OpenVMS files are located. For example: Root_number Root Directory 0 (default) [SYS0.SYSEXE] 1 [SYS1.SYSEXE] 2 [SYS2.SYSEXE] 3 [SYS3.SYSEXE] The hexadecimal value of the bit number or numbers set. To specify multiple boot flags, add the flag values (logical OR).
4-6 DS20E Reference Guide Table 4-1 OpenVMS Boot Flag Settings Flags_Value Bit Number Meaning 1 0 Bootstrap conversationally (enables you to modify SYSGEN parameters in SYSBOOT). 2 1 Map XDELTA to a running system. 4 2 Stop at initial system breakpoint. 8 3 Perform diagnostic bootstrap. 10 4 Stop at the bootstrap breakpoints. 20 5 Omit header from secondary bootstrap image. 80 7 Prompt for the name of the secondary bootstrap file. 100 8 Halt before secondary bootstrap.
Booting and Installing an Operating System ei*0_inet_init or ew*0_inet_init The ei*0_inet_init or ew*0_inet_init environment variable determines whether the interface’s internal Internet database is initialized from nvram or from a network server (through the bootp protocol). Legal values are nvram and bootp. The default value is bootp. Set this environment variable if you are booting UNIX from a RIS server. To list the network devices on your system, enter the show device command.
4-8 DS20E Reference Guide ei*0_protocols or ew*0_protocols The ei*0_protocols or ew*0_protocols environment variable sets network protocols for booting and other functions. To list the network devices on your system, enter the show device command. The Ethernet controllers start with the letters “ei” or “ew,” for example, ewa0. The third letter is the adapter ID for the specific Ethernet controller. Replace the asterisk (*) with the adapter ID letter when entering the command.
Booting and Installing an Operating System Booting Tru64 UNIX UNIX can be booted from a CD-ROM on a local drive (a CD-ROM drive connected to the system), from a local SCSI disk, or from a UNIX RIS server. Example 4-1 Booting UNIX from a Local SCSI Disk. P00>>> sho dev ➊ dka0.0.0.1.1 dka100.1.0.1.1 dka200.2.0.1.1 dka300.3.0.1.1 dkc0.0.0.1.0 dkc100.1.0.1.0 dkc200.2.0.1.0 dkc300.3.0.1.0 dqa0.0.0.15.0 dva0.0.0.1000.0 ewa0.0.0.4.1 pka0.7.0.1.
4-10 DS20E Reference Guide Loading vmunix symbol table ... [1333528 bytes] sysconfigtab: attribute Per-proc-address-space not in subsystem proc Alpha boot: available memory from 0x134c000 to 0x1ffee000 Tru64 UNIX V4.0F-4 (Rev. 1180); Tue Feb 2 13:00:04 EST 1999 physical memory = 512.00 megabytes. available memory = 492.64 megabytes. using 1958 buffers containing 15.29 megabytes of memory Master cpu at slot 0. Firmware revision: 5.4-5160 PALcode: Tru64 UNIX version 1.45-5 Compaq AlphaServer DS40E . . .
Booting and Installing an Operating System Booting Tru64 UNIX over the Network To boot your Tru64 UNIX system over the network, make sure the system is registered on a Remote Installation Services (RIS) server. See the UNIX document entitled Sharing Software on a Local Area Network for registration information. Example 4-2 RIS Boot P00>>> show device dka0.0.0.1.1 dka100.1.0.1.1 dka200.2.0.1.1 dkb0.0.0.3.1 dqa0.0.0.15.0 dva0.0.0.1000.0 ewa0.0.0.4.1 ewb0.0.0.2002.1 pka0.7.0.1.1 pkb0.7.0.3.
4-12 DS20E Reference Guide Systems running Tru64 UNIX support network adapters designated ew*0 or ei*0. The asterisk stands for the adapter ID (a, b, c, and so on). 1. Power up the system. The system stops at the SRM console prompt, P00>>>. 2. Set boot environment variables, if desired. 3. Enter the show device command ➊ to determine the unit number of the drive for your device. 4. Enter the following commands. Example 4-2 assumes you are booting from ewa0.
Booting and Installing an Operating System Starting a Tru64 UNIX Installation Tru64 UNIX is installed from the CD-ROM drive connected to the system. The display that you see after you boot the CD depends on whether your system console is a VGA monitor or a serial terminal. Example 4-3 Text-Based Installation Display P00>>> b dqa0 (boot dqa0.0.0.15.0 -flags a block 0 of dqa0.0.0.15.0 is a valid boot block reading 16 blocks from dqa0.0.0.15.
4-14 DS20E Reference Guide o The Custom Installation installs a mandatory set of software subsets plus optional software subsets that you select. You can customize the file system layout. The UNIX Shell option puts your system in single-user mode with superuser privileges. This option is provided for experienced UNIX system administrators who want to perform file system or disk maintenance tasks before the installation. The Installation Guide contains more information about installing UNIX.
Booting and Installing an Operating System Booting OpenVMS OpenVMS can be booted from a CD-ROM on a local drive (the CD-ROM drive connected to the system) or from a CD-ROM drive on the InfoServer. Example 4-4 Booting OpenVMS from the Local CD-ROM Drive. P00>>> show device dka0.0.0.1.1 dka100.1.0.1.1 dqa0.0.0.15.0 dva0.0.0.1000.0 ewa0.0.0.6.1 pka0.7.0.1.1 ➊ DKA0 RZ2CA-LA N1H0 DKA100 RZ2CA-LA N1H0 DQA0 TOSHIBA CD-ROM XM-6302B DVA0 EWA0 00-00-F8-10-D6-03 PKA0 SCSI Bus ID 7 1012 P00>>> . .
4-16 DS20E Reference Guide Example 4-6 shows a boot from a CD-ROM on a local drive. The example is abbreviated. For complete instructions on booting OpenVMS, see the OpenVMS installation document. 3. Power up the system. The system stops at the SRM console prompt, P00>>>. 4. Set boot environment variables, if desired. 5. Install the boot medium. 6. Enter the show device command ➊ to determine the unit number of the drive for your device. 7.
Booting and Installing an Operating System Booting OpenVMS from the InfoServer You can boot OpenVMS from a LAN device on the InfoServer. The devices are designated EW*0 or EI*0. The asterisk stands for the adapter ID (a, b, c, and so on). Example 4-5 InfoServer Boot. P00>>> show device dka0.0.0.1.1 dka100.1.0.1.1 dqa0.0.0.15.0 dva0.0.0.1000.0 ewa0.0.0.6.1 pka0.7.0.1.1 ➊ DKA0 RZ2CA-LA N1H0 DKA100 RZ2CA-LA N1H0 DQA0 TOSHIBA CD-ROM XM-6302B DVA0 EWA0 00-00-F8-10-D6-03 PKA0 SCSI Bus ID 7 1012 P00>>> . .
4-18 DS20E Reference Guide Enter a function ID Value: OPTION ID 1 2 - 3 ➍ OPTION Find Services Enter known Service Name Enter an Option ID value: 2 Enter a Known Service Name: ALPHA_V71-2_SSB OpenVMS (TM) Alpha Operating System, Version V7.1-2 1. Power up the system. The system stops at the P00>>> console prompt. 2. Insert the operating system CD-ROM into the CD-ROM drive connected to the InfoServer. 3. Enter the show device command ➊ to determine the unit number of the drive for your device. 4.
Booting and Installing an Operating System Starting an OpenVMS Installation After you boot the operating system CD-ROM, an installation menu is displayed on the screen. Choose item 1 (Install or upgrade OpenVMS Alpha). Refer to the OpenVMS installation document for information on creating the system disk. Example 4-6. OpenVMS Installation Menu OpenVMS (TM) Alpha Operating System, Version V7.1-2 Copyright © 1999 Digital Equipment Corporation. rights reserved. All Installing required known files...
4-20 DS20E Reference Guide Powering Off the System You may not need to turn the system off to resolve system hangs or similar problems. You can often recover from hangs or other problems by pressing the Reset button on the operator control panel or by issuing a reset command at the remote management console prompt. CAUTION: Pressing the Reset button reinitializes the system and causes you to lose the applications you are running. Do the following steps to turn the system off: 1.
Booting and Installing an Operating System Booting Linux The procedure for installing Linux on a DS20E is documented in the Linux Installation and Configuration Guide for AlphaServer DS10, DS20, and AlphaStation XP1000 Computers. You can obtain the installation document from the following URL: http://www.digital.com/alphaserver/linux/install_guide.html 1. Power up the system to the SRM console and enter the show version command. P00>> show version version P00>> V5.4-2 May 19 1999 14:53:22 You need V5.
4-22 DS20E Reference Guide booted_dev booted_file booted_osflags 3. Insert the boot floppy and enter the boot command. The following example shows abbreviated boot output: P00>>>b (boot dkb0.0.0.3000.0 -file boot/vmlinux.gz -flags root=/dev/hda) block 0 of dkb0.0.0.3000.0 is a valid boot block reading 152 blocks from dkb0.0.0.3000.
Booting and Installing an Operating System Switching Between Operating Systems The system supports three operating systems: Tru64 UNIX, Linux, and OpenVMS. You can switch from one operating system to another by removing the disk for the operating system that is currently installed and installing the disk for the operating system you want to run. WARNING: To prevent injury, access is limited to persons who have appropriate technical training and experience.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: e-ch4 Operating the System.
Chapter 5 Reconfiguring the System Introduction Use the AlphaBIOS Setup menu to change the keyboard configuration. Refer to your operating system or application software documentation for softwarespecific key functions. AlphaBIOS console menu options allow you to examine your system configuration and environment variable settings. To use these commands or menu options, you need to invoke console mode. Refer to Chapter 6 on how to invoke console mode.
5-2 DS20E Reference Guide AlphaBIOS Console Configuration Options Menu options are used to obtain information about the system. The following AlphaBIOS menu display contains options that are available to verify the system configuration. Display System Configuration AlphaBIOS Upgrade Hard Disk Setup CMOS Setup Network Setup Install Windows NT Utilities About AlphaBIOS ← 1. Select Display System Configuration to view the system configuration and press return. The following display appears.
Reconfiguring the System Memory Configuration The system supports 3.3 volt, dual-in-line memory modules (DIMM) on the motherboard, providing from a minimum system requirement of 128 MB to a maximum of 4 GB. There are 16-200 pin buffered DIMM slots that are organized with four slots in each of the four memory banks (banks 0-3). Banks must be populated in order and starting with bank 0. Bank 0 must always be populated. Figure 5-2 shows the organization of memory banks.
5-4 DS20E Reference Guide Table 5-1 Memory Bank and Connector Numbering Reference Number Connector Number Bank Number ❶ J32 1 ❷ J31 3 ❸ J30 1 ❹ J29 3 ❺ J28 0 ❻ J27 2 ❼ J26 0 ❽ J25 2 ❾ J16 2 ❿ J14 0 ➀ J13 2 ➁ J11 0 ➂ J9 3 ➃ J6 1 ➄ J5 3 ➅ J1 1 Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: f-ch5 Reconfiguring the System.
Reconfiguring the System Network Configuration Connect your system to the network as explained in this section. Figure 5-3 shows the network connection. ENET 10/100 CAT0014 Figure 5-3. Network Connection Your system supports various Ethernet network options. Generally, the system is configured with 10/100 Enet. Supported options are also offered to connect to Fiber Distributed Data Interface (FDDI) and token ring networks.
5-6 DS20E Reference Guide ISA Options Follow the discussions and procedures given in this section to configure ISA option cards. Figure 5-4 shows an ISA card. ISA cards have a single row of gold contacts and may differ in size. ISA CAT0114 Figure 5-4. ISA Card The ISA bus is an industry-standard, 16-bit I/O bus. Figure 5-5 shows the location of the ISA option slot on the system board. To access the slot, you will need to remove the side panel of the system enclosure.
Reconfiguring the System CAUTION: To access the option slots, remove the side panel. An attempt to remove the side panel while the system is running will shut down the system, with potential loss of data. PCI ISA CAT0115 Figure 5-5. ISA and PCI Option Slots For information about installing a specific option, refer to the documentation for that option. WARNING: Before installing ISA bus options, turn off all power to the system.
5-8 DS20E Reference Guide Verifying the System Configuration To verify your configuration, select the AlphaBIOS console menu option "Display Hardware Configuration," which displays configuration information in a sequence of four. The first shows system information, memory, CPU speed, NVRAM usage, the AlphaBIOS version time stamp, and the type of video detected. The second lists the devices detected by the firmware, including the monitor, keyboard, serial ports, and devices on the SCSI bus.
Reconfiguring the System PCI Option Modules No configuration is required for the PCI option as shown in Figure 5-6. Install the PCI option following the instructions supplied with the option. The PCI bus is an industry-standard I/O bus that is the preferred connection for high-performance I/O options. The system supports five 64-bit PCI and one shared PCI and ISA slot. NOTE: A 32-bit PCI option can be installed in a 64-bit slot. PCI CAT0051 Figure 5-6.
5-10 DS20E Reference Guide Determining the SCSI Storage Device ID The system is designed for plug and play which offers a jumperless configuration of SCSI ID, automatic SCSI termination, and automatic system recognition. The storage cage has a capacity of four 1.6-inch disk drives or six 1.0-inch disk drives which is pre-configured at the factory.
Reconfiguring the System Updating the Firmware You can use any one of three sources to update the firmware of your system: CD-ROM, network, or diskette. You may want to update your system firmware as later versions become available. The AlphaBIOS firmware resides in the flash ROM located on the system board. This section describes how to update to a later version of firmware. You may also need to recopy firmware onto the system if the flash ROM should ever become corrupted.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: FR-K8F6W-UA .A01 File Name: f-ch5 Reconfiguring the System.
Chapter 6 Using the AlphaBIOS Introduction AlphaBIOS is the graphical interface that supports utility programs. This chapter explains how to perform common system management tasks with the AlphaBIOS, and it provides a reference for the AlphaBIOS screens. NOTE: AlphaBIOS contains features and menus that support multiple operating systems. Only the features applicable to AlphaServer DS20E and AlphaStation DS20E systems running the Tru64 UNIX and OpenVMS operating systems are discussed in this chapter.
6-2 DS20E Reference Guide Starting AlphaBIOS Start the AlphaBIOS Setup by pressing F2 from the Boot screen displayed at power-up or reset. Figure 6-1 shows an AlphaBIOS Boot screen. AlphaBIOS Version 5.68 Please select the operating system to start: Tru64 UNIX Press Enter to choose. AlphaPowered Press F8 For Windows 2000 Advanced Startup Options Press to enter SETUP CAT0100 Figure 6-1.
Using the AlphaBIOS The Boot screen shown in Figure 6-1 displays upon power-up and reset. Press F2 on this screen to enter the setup program. The AlphaBIOS Setup screen shown in Figure 6-2 is displayed. From this screen you can select the tasks to perform. Use the arrow keys to select the menu item you want and press Enter.
6-4 DS20E Reference Guide Keyboard Conventions and Help AlphaBIOS uses DOS and Windows keyboard conventions for navigating the interface and selecting items. The valid keystrokes are listed in the keyboard help screens. Two levels of keyboard help are available. The first level, reached by pressing F1 once, shows explanations of the keystrokes available for the specific part of AlphaBIOS currently displayed.
Using the AlphaBIOS Running AlphaBIOS from a Serial Terminal You can set up and interface with the AlphaBIOS console using a serial terminal (VT200 or higher, or equivalent). Table 6-1 gives the serial terminal key equivalents of the graphics monitor keyboard commands.
6-6 DS20E Reference Guide Upgrading AlphaBIOS (Updating Firmware) As improvements are made to AlphaBIOS, it might be desirable to upgrade to take advantage of new features. Use the following procedure to upgrade from an earlier version of the AlphaBIOS: 1. Insert the diskette or CD-ROM containing the AlphaBIOS upgrade. 2. If you are not already running AlphaBIOS Setup, start it by restarting your system and pressing F2 when the Boot screen is displayed. 3.
Using the AlphaBIOS The following dialogue box appears. AlphaBIOS Upgrade Upgrade SRM Console Old version: New Version: SRM SRM Console Console 5.5-9 5.5-9 60FFFF.FFFF 60FFFF.FFFF Warning: This will take several seconds. Do *NOT* reset or power-cycle the system before receiving notification that the upgrade process has completed. F10=continue ESC=Abort PK0916b Figure 6-5. Upgrading SRM Console Dialogue Box 4. Press F10 to Continue or ESC. to Abort.
6-8 DS20E Reference Guide The following dialogue box appears. AlphaBIOS Upgrade Upgrade Status Write Progress Verify Progress F10=continue ESC=Abort PK0916c Figure 6-6. Upgrading Status Dialogue Box Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: g-ch6 Using the AlphaBIOS.
Using the AlphaBIOS After the upgrade has completed, the following dialogue box appears. AlphaBIOS Upgrade Upgrade Complete To load a new flash ROM image you can reset or power-cycle the system now. Enter=continue ESC=Abort PK0916d Figure 6-7. Upgrade Complete Dialogue Box 5. Press Enter to Continue or ESC to Abort. Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: g-ch6 Using the AlphaBIOS.
6-10 DS20E Reference Guide Utilities Configuration utilities are run directly from the AlphaBIOS Utilities menu as shown in Figure 6-8. Run Maintenance Program F1-Help Program Name: __________________ Location: A: ENTER=Execute ESC=Quit CAT0138 Figure 6-8. Run Maintenance Program Dialog Box If you change your system configuration, for example, by adding another RAID drive, you will have to run the RAID configuration utility.
Using the AlphaBIOS To Run a Configuration Utility 1. From AlphaBIOS Setup, select Utilities. From the submenu that is displayed, select Run Maintenance Program and press Enter. 2. In the Run Maintenance Program dialog box, type the name of the program to be run in the Program Name field. Then tab to the Location list box, and select the hard disk partition, diskette, or CD-ROM drive from which to run the program. 3. Press Enter to execute the program.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: g-ch6 Using the AlphaBIOS.
Chapter 7 Using the Storage Subsystems The internal storage subsystem is the primary source of storage for the system. The system also comes with a combination IDE CD-ROM and floppy drive. A spare bay can house a tape drive and is located to the left of the combination CD-ROM and floppy drive in a rackmount system and above in a pedestal system. The storage subsystem has two versions: one cage version supports four 1.6 inch disk drives and the other supports six 1.0 inch disk drives.
7-2 DS20E Reference Guide ■ External SCSI expansion Storage Subsystem Overview Figure 7-1 shows fully populated 4- and 6-slot storage subsystems. DVA00047 Figure 7-1. 4-Slot and 6-Slot Storage Subsystems Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: h-ch7 Using the Storage Subsystem.
Using the Storage Subsystem Table 7–1 contains information on the capabilities of the storage subsystems. Table 7–1 Storage Subsystem Specification Overview Feature Specs/Capabilities Four Slot Backplane Uses 1.6 inch drives. Six Slot Backplane Uses 1.0 inch drives. Backplane Supports up to 12 slots per channel SCSI Single Ended (SE) and Low Voltage Differential (LVD) supported for SCSI.
7-4 DS20E Reference Guide Comparing the Two Storage Subsystems Both the four-slot and six-slot system support: hot-swap, I2C system monitoring, temperature sensing, and drive detection. SCSI connections from system to system are completed with 68-pin connectors, and drive-to-backplane connections are made with the SCSI SCA2 connector type. Table 7-2 compares the four- and six-slot storage subsystems for specifications and capabilities.
Using the Storage Subsystem 7-5 SCSI Bus Controller The SCSI controller is a Symbios 895 module. It utilizes the Symbios chip technology and is plugged into the second PCI slot. It supports up to six drives in the system and up to 12 drives chained to a second external storage subsystem. This includes 8-bit fast narrow SCSI and 16-bit wide Ultra SCSI. The SCSI bus can be configured with any mix of wide, narrow, fast, or Ultra devices.
7-6 DS20E Reference Guide Disk Drive Configuration The system is designed for plug and play which offers a jumperless configuration of SCSI ID, automatic SCSI termination, and automatic system recognition. The following identifies the backplane drive connectors with their relationship to the SCSI ID orientation. Backplane Drive Connectors The 4-slot and 6-slot backplane provide SCA-2 connector type for direct connection of the disk carrier.
Using the Storage Subsystems 7-7 1 2 3 4 SC0118 Figure 7-3 4-Slot Backplane Drive Connectors Table 7-2 4-Slot SCSI ID Orientation Backplane Connector No. Slot No.
7-8 DS20E Reference Guide 1 2 3 4 5 6 SC0119 Figure 7-4 6-Slot Backplane Drive Connectors Table 7-3 6-Slot SCSI ID Orientation Backplane Connector No. Slot No.
Using the Storage Subsystem Hot Swap The storage subsystem backplane is designed to support hot-swap. This allows you to install or remove drives while the backplane is powered and operating. Hot-swap uses the high profile SCA-2 connector type which have long and short pin lengths. The long pin lengths make connection first and provide a ground connection to the drive and a current limited connection to the power precharge pins.
7-10 DS20E Reference Guide Drive Carriers There are two drive carrier types, one for the 1.0-inch drive and the other for the 1.6-inch drive. Drives will come pre-installed in the carrier. This chapter contains information for removing drives from the carrier and LED status information. Figure 7-5 displays both drive carrier types. 1.6" Drive Carrier 1" Drive Carrier DVA00031 Figure 7-5. 1.0 and 1.
Using the Storage Subsystem Removing the Drive Carriers The following is the procedure for removing a drive from the carrier (as shown in Figure 7-6). 1. Turn the four screws counter clockwise. 2. Lift the drive out of the carrier. NOTE: To install a drive, reverse the procedure. DVA00032 Figure 7-6. Removing a Drive from a Carrier Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .
7-12 DS20E Reference Guide Drive Status LEDs There are three LEDs that are channeled from the drive to the front of the carrier with fiber optic light pipes. The LEDs display activity, power, and fault. Figure 7-7 shows the LEDs and their positions on the carrier, and Table 7-5 explains the status of each. SC0116 Figure 7-7. Drive Status LED Location Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .
Using the Storage Subsystem Table 7– 5 LED Status LED (A) (B) (C) Status Green indicates activity. Green indicates drive state. Amber indicates drive state fault. Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: h-ch7 Using the Storage Subsystem.
7-14 DS20E Reference Guide Installing Drive Carriers Both the 1.0 inch and 1.6 inch drives install identically into the storage cage. To install (see Figure 7-8) and to remove (see Figure 7-9) a drive carrier, perform the following procedures: Installing 1. Insert the drive carrier into the cage with the front handle fully open and toward the front. With the carrier resting on top of the rail guides of the cage, slide the carrier in until it stops. 2.
Using the Storage Subsystem 7-15 Removing 1. To remove the carrier, press the portwine colored rubber button in to release the handle. 2. Pull the handle forward to release the SCSI connection and then pull the drive out of the cage. 1 2 3 SC0114 3 Figure 7-9. Removing the Drive Carrier Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: h-ch7 Using the Storage Subsystem.
7-16 DS20E Reference Guide Configuring and Expanding Your Storage System The storage subsystem is installed in the system and may be expanded by using an expansion box that is installed into a rack.
Using the Storage Subsystem Connecting a Single 4-Slot Subsystem Figure 7-10 displays the connections for a single 4-slot storage subsystem. Perform the following procedure to connect the storage subsystem: 1. Connect the power source cable ❶ to J1 on the subsystem and the other end to the power source. 2. Connect the end of the SCSI cable ❷ to one of the SCSI connectors on the SCSI controller. 3. Connect the other end of the SCSI cable ❷ to J3 (SCSI IN) on the storage backplane. 4.
7-18 DS20E Reference Guide Connecting a Single 6-Slot Subsystem Figure 7-11 displays the connections for a single 6-slot storage subsystem. Perform the following procedure to connect the storage subsystem: 1. Connect the power source cable ❶ to J13 on the subsystem and the other end to the power source. 2. Connect an end of the SCSI cable to one of the SCSI connectors on the SCSI controller ❷. 3. Connect the other end of the SCSI cable ❸ to J10 (SCSI IN) on the storage backplane. 4.
Using the Storage Subsystem Multimode SCSI Termination The storage system backplane contains on-board multimode terminators. These devices provide LVD (Low Voltage Differential) termination to the bus when all devices are LVD. If a SE (Single Ended) device is installed in the backplane, the terminators will automatically switch to SE mode termination. This causes all devices on the bus to operate in SE mode, and restrict all transactions to SE speed and length limitations.
7-20 DS20E Reference Guide Removing and Replacing a Combination Drive Press in both latches simultaneously and pull out to remove the combination drive. See Figure 7-13 for removing and replacing the combination drive. CAT0041 Figure 7-13. Removing the Combination Drive Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: h-ch7 Using the Storage Subsystem.
Using the Storage Subsystem Spare Removable Media Bay The system contains one 5.25-inch removable bay that may be used for a tape device. The bay is located just above the combination drive in a pedestal system and to the left in a rack system as shown in Figure 7-14. 1 2 3 CAT0127 Figure 7-14. Spare Removable Media Bay Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .
7-22 DS20E Reference Guide Installing a Drive in the Spare Removable Media Bay To install a tape drive in the spare bay, complete the following procedure. 1. Install the drive into the drive holder and secure it with four screws (two on each side). 2. Install the drive holder into the system and secure it with four screws (two on the top and two on the bottom). 3. Plug in one end of the SCSI cable to SCSI B on the system board (the cable must be 3 meters). 4.
Using the Storage Subsystem External SCSI Expansion External SCSI devices, such as tabletop or rackmounted storage devices, can be connected to the system using PCI-based SCSI adapters. Use the following rules to determine if a particular device can be used: ■ The device must be supported by the operating system. Consult the software product description for the device or contact the hardware vendor. ■ A maximum of seven devices can be attached on any one SCSI controller.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: h-ch7 Using the Storage Subsystem.
Chapter 8 Installing Components Introduction This chapter explains how to prepare and perform installation and removal of your system’s components. You need to perform these procedures to upgrade your system.
8-2 DS20E Reference Guide Preparing to Install or Remove Components To prepare your system for installation and removal of components, you will need to assemble the required equipment and familiarize yourself with antistatic precautions. You only need to remove the left side panel (top panel on a rackmount) to access the user-replaceable internal components and controllers as shown in Figure 8-1. 2 1 CAT0034 Figure 8-1.
Installing Components Before You Begin Removal 1. Shut down the operating system following the instructions listed in the operating system documentation. 2. Set the On/Standby buttons on all external options connected to the system to the off position. 3. Set the On/Standby button on the system unit to the off position. 4. Unplug the power cord. To Remove the Side Panel on a Pedestal 5. Open the front bezel. 6. Remove the screw attaching the side panel to the chassis (see Figure 8-1). 7.
8-4 DS20E Reference Guide CAT0028 Figure 8-2. Attaching the Antistatic Wrist Strap To Remove the Top Cover on a Rackmount 1. Remove the bezel. 2. Remove the top cover from the chassis by turning the thumb screw. 3. Remove the panel. 4. Attach the antistatic wrist strap as shown in Figure 8-2.
Installing Components To Replace the Top Cover on a Rackmount 1. Place the panel on top of the unit and align the fastening hooks. 2. Slide the panel forward. 3. Replace the screw. CAT0033 Figure 8-3. Removing/Replacing the Top Cover on a Rackmount Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: i-ch8 Installing Components.
8-6 DS20E Reference Guide Removing and Installing Processor Modules Your system comes with a single Alpha 21264 processor installed. You can upgrade your system’s capabilities by installing a second Alpha 21264 processor. This section describes the configuration guidelines you must follow to perform a processor upgrade. In addition, a detailed procedure for removing and installing a second processor is provided.
Installing Components Installing a Processor Module To upgrade from a single Alpha 21264 processor configuration to a dual Alpha 21264 processor configuration: 1. Shut down the operating system software. 2. Power down the system. 3. Disconnect all external devices, ac power, and monitor power. 4. If you have a rack mounted server and it is installed in the upper section of the rack, you will need to use a stepladder to acquire access. 5.
8-8 DS20E Reference Guide CAT0040 \ Figure 8-4. Installing the Second Processor 1. Screw down the retainer screws. 2. Replace the side panel cover (top cover for rack system). See Figure 8-1 for replacing the system cover. 3. Push server back in the rack. If you need more information see Chapter 3 for the installation procedure. 4. Connect all external devices and restore power. Afterwards, your server automatically recognizes both processors.
Installing Components Dual Processor System Power-Up If a processor fails to correctly initialize on a system power-up, perform the following procedure: 1. Verify that both processors are present by using the Show CPU command. 2. If only one processor is present, press the Reset button. NOTE: Allow 30 seconds following a power-down before you re-power the system to avoid a rapid cycle. If a rapid cycle occurs, check that both processors are present. If they are not present, press the Reset button.
8-10 DS20E Reference Guide Removing and Installing Memory DIMMs There are sixteen slots for memory DIMMs with four slots per bank. A memory bank must be populated with four DIMMs of the same size. Always populate starting with bank 0 through bank 3. All four DIMMs must be populated for each bank. See Figure 8-5 for memory connector layout. Figure 8-6 shows how to remove a memory DIMM and Figure 8-7 shows how to install a memory DIMM. 2 1 4 3 6 5 8 7 9 3 1 10 2 5 4 6 CAT0029 Figure 8-5.
Installing Components Table 8-1 Memory Bank Location Reference Number Connector Number Bank Number ➊ J32 1 ➋ J31 3 ➌ J30 1 ➍ J29 3 ➎ J28 0 ➏ J27 2 ➐ J26 0 ➑ J25 2 ➒ J16 2 ➓ J14 0 ➀ J13 2 ➁ J11 0 ➂ J9 3 ➃ J6 1 ➄ J5 3 ➅ J1 1 Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: i-ch8 Installing Components.
8-12 DS20E Reference Guide To Remove a Memory DIMM Remove the side panel (or top cover for a rackmount) as described in “Preparing to Install or Remove Components.” NOTE: Use an antistatic strap when installing or removing memory. 1. Push the clips on the system board memory connector to the side in order to unlatch the memory module. 2. Pull the memory DIMM out. 1 2 CAT0125 Figure 8-6.
Installing Components To Install a Memory DIMM 1. With the latching clips open, align the pins of the memory DIMM with the connector on the system board and press until it is seated firmly in the connector and the side clips are latched. 2. Replace the side panel (or top cover for a rackmount) as described in “Preparing to Install or Remove Components,” earlier in this chapter. NOTE: Use an antistatic strap when installing or removing memory. The system will test memory during initialization.
8-14 DS20E Reference Guide Removing and Installing Option Modules The system supports five 64-bit PCI slots, and one shared 64-bit PCI slot or 32-bit ISA slot. Configuring an Option Module Depending on the type of option module you install, you may or may not need to configure it. When installing an ISA option module, refer to the SYSTEM STARTUP display screen to see if configuration of the module is required.
Installing Components Installing and Removing an Option Module Figure 8-8 shows the system board with numbered PCI slots. To install or remove a PCI or ISA option module on the system board, refer to and follow the steps outlined in this section. Each callout represents the PCI slot number with ❻ representing the combination PCI (slot 6) and ISA slot. 6 5 4 3 2 1 CAT0046 Figure 8-8.
8-16 DS20E Reference Guide To Install an Option Module 1. Remove the side panel (or top cover for a rackmount) as described in “Preparing to Install or Remove Components” at the beginning of this chapter. 2. Remove the screw securing the slot cover to the chassis and the remove the slot cover from the system and store it for future use. 3. Carefully install the option module into the appropriate connectors on the system board and press it firmly into place and secure using the screw that you removed. 4.
Installing Components To Remove an Option Module 1. Remove the side panel (or top cover for a rackmount) as described in “Preparing to Install or Remove Components.” 2. Disconnect any cables connected to the external (rear) or internal ports on the option module you want to remove. 3. Remove the slot cover screw securing the option module to the chassis. 4. Carefully disconnect the option module from the slot connectors on the system board and remove it from the system. 5.
8-18 DS20E Reference Guide Installing Storage Devices The system unit is designed to accommodate up to four 1.6-inch or six 1.0inch hot swappable drives, one combination 3.5-inch floppy and IDE CDROM, and one 5.25-inch half height removable media bay. The combination CD-ROM and diskette drive connect to the SAF-TE transition module attached on the system just to the rear of the combination unit. For more information about the storage subsystem, refer to Chapter 7, “Using the Storage Subsystems”.
Installing Components 8-19 CAT0055 Figure 8-11 Installing a Tape Drive In to the Removable Media Bay Removing and Replacing Other Components You may require assistance for the removal and replacement of the following components: System board System management board System backplane System fans Processor Power supplies Combination CD-ROM/floppy disk drive Operator control panel Contact your authorized service representative for assistance.
8-20 DS20E Reference Guide CAT0036 Figure 8-12.
Chapter 9 Troubleshooting Introduction This chapter describes procedures for resolving problems with the system. The first section provides an overview and a general guide to determining the type of problem that exists. The next two sections describe diagnostic procedures that you can use to identify the source of a particular problem. To correct a problem, locate the troubleshooting table for that problem type and follow the guidelines provided.
9-2 DS20E Reference Guide Troubleshooting Overview This section refers you to relevant sections in this chapter for information on how to perform certain tasks and resolve some problems that you may encounter. Before you begin troubleshooting your system, consult your service agreement to determine how much troubleshooting and repair you should undertake yourself. If you plan to maintain the system yourself, use the information in this guide to help identify and resolve the problem.
Troubleshooting 9-3 System Error Beep Codes Beep codes help you diagnose and troubleshoot system problems. Beep codes are audible error codes emitted by the system for specific problems. Table 9-2 describes error beep codes. For example, if the SROM (serial read-only memory) code could not find any usable memory, you would hear a 1-3-3 beep code (one beep, a pause, a burst of three beeps, a pause, and another burst of three beeps). Table 9-2 Error Beep Codes Beep Code Meaning Action 1 No error.
9-4 DS20E Reference Guide Power Problems Table 9-3 describes how to troubleshoot the system when there is no power at the system enclosure. Table 9-3 Troubleshooting Power Problems Symptom No AC power. Action Check the power source and power cord. Check that the system cover is properly secured. An interlocking sensor switch shuts off power to the system if the cover is removed. Unplug the power cord for 15 seconds, then reconnect. AC power is present, but system does not power on.
Troubleshooting Overheating Problems Internal sensors monitor system and power supply temperature and shut down the system if maximum limits are exceeded. If the system shuts down unexpectedly: ■ Ensure that the top cover and side panel are properly in place. ■ Verify that the ambient temperature does not exceed the limits specified in Table 1-8 in Chapter 1, “Environmental Characteristics .” Refer to Table 9-3, “Troubleshooting Power Problems” to troubleshoot power supply problems and fan failure.
9-6 DS20E Reference Guide Boot Problems Table 9-4 describes how to troubleshoot problems that occur while the system is booting operating system software. Table 9-4 Troubleshooting Boot Problems Symptom Action The system cannot find the boot device. Check system configuration for the correct environment variable settings: examine the fwsearchpath, autoload, and countdown environment variables. System does not boot.
Troubleshooting Table 9-5 Hot-Swap Drive Status LEDs Activity Status (Green) Drive Power On (Green) Fault Status (Amber) Priority Off X X - No drive activity. On X X - Drive being accessed. X Off Off 0 Default. X On On 1 Ready for removal. X Slow Off 2 Prepared for operation. X Off On 3 Device faulty. X Fast Off 4 Device rebuilding. X On Fast 5 In failed array. X Off Slow 6 In critical array. X Off On 7 Parity check. X Off Fast 8 Predicted fault.
9-8 DS20E Reference Guide PCI Bus Problems PCI bus problems at startup are usually indicated by the inability of the system to detect the PCI device. Use Table 9-6 to diagnose the likely cause of the problem. Table 9-6 Troubleshooting PCI Bus Problems Step Action 1 Confirm that the PCI option card is supported, and confirm firmware and software versions. 2 Confirm that the PCI option card and any cabling are properly seated.
Troubleshooting Monitor and Terminal Problems If the system starts up but has no startup display when you turn on the system, refer to Table 9-7. Table 9-7 Troubleshooting Monitor and Terminal Problems Possible Cause The monitor or terminal is not turned on. Action Check that the monitor or terminal is turned on. Make sure that all cables are connected at both ends. The monitor or terminal brightness and contrast controls are incorrectly set.
9-10 DS20E Reference Guide Keyboard and Mouse Problems Table 9-8 lists problems that may occur with the keyboard or mouse. Table 9-8 Troubleshooting Keyboard and Mouse Problems Symptom The monitor does not display the character that you type. Possible Cause Action The keyboard cable is incorrectly connected or keyboard language is set wrong. Make sure that the keyboard cable is connected correctly in the keyboard connector. The keyboard has failed. Replace the keyboard.
Chapter 10 Managing the System Remotely This chapter describes how to manage the system from a remote location using the Remote Management Console (RMC). The RMC circuitry is powered from 5 volt standby. The power is provided to the RMC circuitry as long as the DS20E is plugged into live AC power. This is true even if the DS20E power switch is off. You can use the RMC from a console terminal at a remote location or from a local console terminal connected to the COM1 port.
10-2 DS20E Reference Guide RMC Overview The remote console manager (RMC) monitors and controls the system remotely. The control logic resides on the system board. The RMC is a separate console from the SRM console. The SRM firmware resides on the system board. The RMC firmware resides on the server feature module and can only be accessed through COM1. The RMC is run from a serial console terminal or terminal emulator.
Managing the System Remotely First-Time Setup To set up the RMC to monitor a system remotely, connect the modem ❸ to the COM1 port at the back of the system, configure the modem port for dial-in, and dial in. 4 2 VGA 6 1 3 7 5 ENET 8 CAT0017 Figure 10-1. RMC Connections Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: k-ch10 Managing the System Remotely.
10-4 DS20E Reference Guide Dialing In and Invoking RMC To dial in to the modem on COM1, dial the modem, and type the escape sequence to bring up the RMC. Use the hangup command to terminate the session. A sample dial-in dialog would look similar to the following: ATQ0V1E1S0=0 OK ATDT30167 CONNECT 9600 ➊ # ➋ ➌ RMC V2.0 RMC> Example 10-2. Sample Remote Dial-In Dialog Dialing In and Invoking RMC 1. Dial the number for the modem connected to the modem port. See ➊ in t he above example.
Managing the System Remotely 1. Type the RMC escape sequence (not echoed). ^]^]RMC RMC> NOTE: From RMC command mode, you can change the escape sequence for invoking RMC, if desired. Use the setesc command to change the sequence. Be sure to record the new escape sequence. 2. To terminate the modem connection, enter the RMC hangup command.
10-6 DS20E Reference Guide Using RMC Locally or with a Modem on COM1 Use the default escape sequence to invoke the RMC mode locally for the first time. You can invoke RMC from the SRM console, the operating system, or an application. The RMC quit command reconnects the terminal to the system console port. 1. To invoke the RMC locally, type the RMC escape sequence. See ➊ in Example 10-3 for the default sequence. The escape sequence is not echoed on the terminal or sent to the system.
Managing the System Remotely RMC Commands The RMC commands given in Table 10-1 are used to control and monitor a system remotely. Table 10-1 RMC Command Summary Command Function halt Halts the system. Emulates pressing the Halt button and immediately releasing it. haltin Causes a halt assertion. Emulates pressing the Halt button and holding it in. haltout Terminates a halt assertion created with haltin. Emulates releasing the Halt button after holding it in.
10-8 DS20E Reference Guide Command Conventions ■ The commands are not case sensitive. ■ A command must be entered in full. ■ You can delete an incorrect command with the Backspace key before you press Enter. ■ If you type a valid RMC command, followed by extra characters, and press Enter, the RMC accepts the correct command and ignores the extra characters.
Managing the System Remotely haltin The haltin command halts a managed system and forces a halt assertion. The haltin command is equivalent to pressing the Halt button on the control panel and holding it in. This command can be used at any time after system powerup to allow you to perform system management tasks. haltout The haltout command terminates a halt assertion that was done with the haltin command.
10-10 DS20E Reference Guide poweron The poweron command requests the RMC to power on the system. The poweron command is equivalent to pressing the On/Off button on the control panel to the on position. For the system power to come on, the following conditions must be met: ■ AC power must be present at the power supply inputs. ■ The On/Off button must be in the on position. ■ All system interlocks must be set correctly.
Managing the System Remotely quit The quit command exits the user from command mode and reconnects the serial terminal to the system console port. The following message is displayed: Focus returned to COM port The next display depends on what the system was doing when the RMC was invoked. For example, if the RMC was invoked from the SRM console prompt, the console prompt will be displayed when you enter a carriage return.
10-12 DS20E Reference Guide setesc The setesc command resets the default escape sequence for invoking RMC. The escape sequence can be any character string. A typical sequence consists of 2 or more characters, to a maximum of 15 characters. The escape sequence is stored in the module’s on-board NVRAM. NOTE: Be sure to record the new escape sequence. Although the factory defaults can be restored if you forget the escape sequence, this requires resetting the EN RMC switch on the RMC switch pack.
Managing the System Remotely RMC>status Firmware Rev: V2.0 Escape Sequence: ^]^]RMC Remote Access: ENABLE Temp (C): 26.0 RMC Power Control: ON RMC Halt: Deasserted External Power: ON Server Power: ON RMC> Table 10-2 RMC Status Command Fields Item Description Firmware Rev: Revision of RMC firmware. Escape Sequence: Current escape sequence to invoke RMC. Remote Access: Modem remote access state. (ENABLE/DISABLE) Temp (C): Current system temperature in degrees Celsius.
10-14 DS20E Reference Guide Using the RMC Switch Pack The RMC operating mode is controlled by a switch pack on the server feature module located in the fan area between the system card care and the front of the system. Use the switches to enable or disable certain RMC functions, if desired. 2 1 PK1216D Figure 10-4. Location of RMC Switch Pack and PIC on System Features Module (SFM) RMC is implemented by the PIC16C73 Microcontroller ➋.
Managing the System Remotely 10-15 (RMC) PIC Enable 2 2 Reserved for service 3 3 PIC SYSPWR Enable 4 4 Load PIC Defaults ON 1 1 DEFAULT ALL OPEN for the RMC switch is on (closed) and for the other three switches is the off (open) position, toward the words “Default all open.” PK1216e Figure 10-5. RMC Switches # Function ➊ (RMC) PIC ENABLE enables/disables the Remote Management Console (RMC).
10-16 DS20E Reference Guide ■ Switch 1 (EN RMC)—Set this switch to OFF (disable) if you want to reset the baud rate of the COM1 port to a value other than the system default of 9600. You must disable RMC to select a baud rate other than 9600. ■ Switch 3 (RPD DIS). Set this switch to ON (disable) if you want to disable the poweroff command. With poweroff disabled, the monitored system cannot be powered down from the RMC. ■ Switch 4 (SET DEF).
Managing the System Remotely Resetting the RMC to Factory Defaults You can reset the RMC to factory settings, if desired. You would need to do this if you forgot the escape sequence for the RMC. Follow the steps below. 1. Turn off the system. 2. Unplug the AC power cords. NOTE: If you do not unplug the power cords, the reset will not take effect when you power up the system. 3. Remove the system covers. 4. Locate the RMC switch pack on the server feature module and set switch 4 to ON. 5.
10-18 DS20E Reference Guide Troubleshooting Guide Table 10-3 is a list of possible causes and suggested solutions for symptoms you might see. Table 10-3 RMC Troubleshooting Symptom The local console terminal is not accepting input. Possible Cause Cables not correctly installed. Suggested Solution Check external cable installation. Set switch 1 to ON. Switch 1 on switch pack set to disable. The console terminal is displaying garbage. System and terminal baud rate set incorrectly.
Managing the System Remotely Modem Dialog Details This section is intended to help you reprogram your modem if necessary. Default Initialization and Answer Strings The modem initialization and answer command strings set at the factory for the RMC are: Initialization String: AT&F0EVS0=0S12=50 Answer String ATXA NOTE: All modem commands must be terminated with a character (0x0d hex).
10-20 DS20E Reference Guide Modifying Initialization and Answer Strings The initialization and answer strings are stored in the RMC’s NVRAM. They come pre-programmed to support a wide selection of modems. With some modems, however, you may need to modify the initialization string, answer string, or both. The following SRM set and show commands are provided for this purpose.
Chapter 11 Using the SRM Console The SRM console is the command line interface that supports the Compaq Tru64 UNIX and OpenVMS operating systems. The SRM console is used to bootstrap the operating system, configure and test the system hardware, examine system options for errors, and set or change environment variables. This chapter describes the SRM commands and environment variables.
11-2 DS20E Reference Guide ■ Reading a file ■ Initializing the system ■ Finding help ■ Environment variable summary Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: l-ch11 Using the SRM Console.
Using the SRM Console Invoking the SRM Console When a system is powered up, the SRM console runs and either remains running or passes control to another console or an operating system. If the system is already running, invoke the SRM console by shutting down the operating system or by pressing the Halt button on the control panel. Do one of the following steps to invoke the SRM console mode: ■ Shut down the operating system according to the procedure described in your operating system documentation.
11-4 DS20E Reference Guide Command Summary The SRM console is a command line interface whose console commands enable the user to examine and modify the system state. Table 11-1 gives the most commonly used SRM console commands. Table 11-2 gives the syntax for the console commands. Table 11-3 gives special characters you can use in console mode. Table 11-1 Summary of SRM Console Commands Command Function boot Loads and starts the operating system.
Using the SRM Console Table 11-1 Summary of SRM Console Commands continued Command Function login Turns off secure mode, enabling access to all SRM console commands during the current session. more Displays a file one screen at a time. prcache Utility that initializes and displays status of the optional PCI NVRAM device. set envar Sets or modifies the value of an environment variable. set host Connects to an MSCP DUP server on a DSSI device.
11-6 DS20E Reference Guide Table 11-2 Syntax for SRM Console Commands Parameter Attribute or Action Length Up to 255 characters, not including the terminating carriage return or any characters deleted as the command is entered. A command longer than 80 characters and without the backslash character causes display of an error message. Case Upper- or lowercase characters can be used for input. Characters are displayed in the case in which they are entered.
Using the SRM Console Table 11-3 Special Characters for SRM Console Character Function Return or Enter Terminates a command line. No action is taken on a command until it is terminated. If no characters are entered and this key is pressed, the console just redisplays the prompt. Backslash (\) Continues a command on the next line. Must be the last character on the line to be continued. Delete Deletes the previous character. Help By itself, displays first-level help.
11-8 DS20E Reference Guide Table 11-3 Special Characters for SRM Console continued Character Function Ctrl/R Redisplays the current line. Deleted characters are omitted. This command is useful for hardcopy terminals. Ctrl/S Suspends output to the console terminal until Ctrl/Q is entered. Cleared by Ctrl/C. Ctrl/U Deletes the current line. * Wildcarding for commands such as show. "" Double quotes enable you to denote a string for environment variable assignment.
Using the SRM Console Displaying the System Configuration Several commands are used to display the system configuration: show config, show cpu, show device, show memory, show pal, show power, and show version. P00>>> show config AlphaPC 264DP 500 MHz SRM Console: PALcode: V5.4-x OpenVMS PALcode V1.42-32, Tru64 UNIX PALcode V1.40-35 Processors CPU 0 Alpha 21264-3 500 MHz SROM Revision: V1.82 Bcache size: 4 MB CPU 1 Alpha 21264-4 500 MHz SROM Revision: V1.
11-10 DS20E Reference Guide Bus 00 Slot 05/0: Cypress 82C693 Bridge to Bus 1, ISA Bus 00 Slot 05/1: Cypress 82C693 IDE dqa.0.0.105.0 Bus 00 Slot 05/2: Cypress 82C693 IDE dqb.0.1.205.0 Bus 00 Slot 05/3: Cypress 82C693 USB Bus 00 Slot 06/0: Adaptec AIC-7895 Bus 00 Slot 06/1: Adaptec AIC-7895 Bus 00 Slot 08: 00E31091 Bus 00 Slot 09: Cirrus CL-GD5430 PCI Hose 01 Bus 00 Slot 07: DECchip 21152-AA Bridge to Bus 2, PCI Bus 02 Slot 00: NCR 53C875 pka0.7.0.2000.1 SCSI Bus ID 7 dka0.0.0.2000.
Using the SRM Console 2 COM1 Embedded Yes 3f8 4 3 COM2 Embedded Yes 2f8 3 4 LPT1 Embedded Yes 3bc 7 5 FLOPPY Embedded Yes 3f0 6 P00>>> Example 11-1. Show Config Command The show config command displays a list of devices found on the system interconnect and I/O buses. This is the configuration at the most recent initialization. The syntax is: show config P00>>> show cpu Primary CPU: 00 Active CPUs: 00 01 Configured CPUs: 00 01 SROM Revision: X1.82 X1.
11-12 DS20E Reference Guide P00>>> show device dkc0.0.0.9.0 DKC0 RZ1DB-BA LYG0 dkc100.1.0.9.0 DKC100 RZ1CB-CA LYJ0 dkc200.2.0.9.0 DKC200 RZ1CB-CA LYJ0 dkc300.3.0.9.0 DKC300 RZ1CB-CA LYJ0 dkc500.5.0.9.0 DKC500 RRD47 1337 dva0.0.0.0.0 DVA0 ewa0.0.0.8.1 EWA0 pkc0.7.0.9.0 PKC0 00-00-F8-00-0E-3B SCSI Bus ID 7 5.54 P00>>> Example 11-3.
Using the SRM Console Table 11-4 Device Naming convention Category Driver ID dk Description Two-letter designator of port or class driver dk SCSI device fw FDDI device dq ATAPI CD-ROM mk SCSI tape dr RAID set device mu DSSI tape du DSSI disk pk SCSI port dv Diskette drive pu DSSI port ew Ethernet port ew Ethernet port a Storage adapter ID One-letter designator of storage adapter (a, b, c...). 200 Device unit number Unique number (MSCP unit number).
11-14 DS20E Reference Guide P00>>> show memory Array # Size Base Addr ------- ---------- --------- 0 128 MB 000000000 1 128 MB 008000000 2 128 MB 010000000 3 128 MB 018000000 Total Bad Pages = 0 Total Good Memory = 512 MBytes P00>>> Example 11-4. Show Memory Command The show memory command displays information about each memory bank: slot number, size in megabytes, and the starting address. The syntax is: show memory P00>>> show pal pal OpenVMS PALcode V1.
Using the SRM Console P00>>> show power Status Power Supply 0 good Power Supply 1/Fan Tray good System Fans good CPU Fans good Temperature good Current ambient temperature is 27 degrees C System shutdown temperature is set to 55 degrees C 2 Environmental events are logged in nvram Do you want to view the events? (Y/) y Total Environmental Events: 2 (2 logged) 1 000 0 0:00 Temperature, Fans, Power Supplies Normal 2 000 0 0:00 Temperature, Fans, Power Supplies Normal Do you want to
11-16 DS20E Reference Guide The syntax is: show power P00>>> show version version V5.4-x NOV 20 1998 13:59:28 P00>>> Example 11-7. Show Version Command The show version command displays the version of the SRM console program that is installed on the system. The syntax is: show version Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: l-ch11 Using the SRM Console.
Using the SRM Console Creating a Power-Up Script The system comes with a special nonvolatile file named “nvram” that is stored in EEROM. Nvram is a user-created power-up script (set of commands) that is always invoked during the power-up sequence. Use the SRM edit command to create or alter the nvram script.
11-18 DS20E Reference Guide Editing the Nvram Script You can create an nvram script to include any commands you want the system to execute at power-up. You create and edit the nvram script using the SRM edit command. With edit, lines may be added, overwritten, or deleted. The syntax is: edit file file is the name of the file to be edited. The editing commands are: help Displays the brief help file. list Lists the current file prefixed with line numbers.
Using the SRM Console Booting the Operating System The boot command is used to boot the operating system. P00>>> b dka200 (boot dka200.2.0.7.1 -flags 0,0) block 0 of dka200.2.0.7.1 is a valid boot block reading 893 blocks from dka200.2.0.7.
11-20 DS20E Reference Guide The boot command initializes the processor, loads a program image from the specified boot device, and transfers control to that image. The syntax is: boot [-file filename] [-flags [value]] [-halt] [-protocols enet_protocol] [boot_dev] -file filename The boot file. -flags [value] Specifies additional information to the loaded image or operating system. In Tru64 UNIX, specifies boot flags. In OpenVMS, specifies system root number and boot flags.
Using the SRM Console Configuring the System Configuring DSSI The set host command is used for system configuration when a DSSI device is in the system. P00>>> show device dka0.0.0.7.1 DKA0 RZ1CB-CS 0844 dka100.1.0.7.1 DKA100 RZ28 D41C dka200.2.0.7.1 DKA200 RZ28 441C dka300.3.0.7.1 DKA300 RZ1EF-AB 0370 dka500.5.0.7.1 DKA500 RRD47 0557 dkb0.0.0.2000.1 DKB0 RZ1DB-BA LYG0 dkb200.2.0.2000.1 DKB200 RZ1DB-BA LYG0 dkb400.4.0.2000.1 DKB400 RZ1CB-BA LYG0 dkc100.1.0.2001.
11-22 DS20E Reference Guide Copyright (C) 1990, 1991, 1992 Digital Equipment Corporation PRFMON V1.0 D 10-MAR-1994 17:45:43 DRVEXR V2.1 D 10-MAR-1994 17:45:43 DRVTST V2.1 D 10-MAR-1994 17:45:43 HISTRY V1.2 D 10-MAR-1994 17:45:43 DIRECT V1.0 D 10-MAR-1994 17:45:43 ERASE V2.1 D 10-MAR-1994 17:45:43 VERIFY V1.1 D 10-MAR-1994 17:45:43 DKUTIL V1.1 D 10-MAR-1994 17:45:43 PARAMS V3.0 D 10-MAR-1994 17:45:43 Total of 9 programs. Task? params starting PARAMS on pua0.3.0.8.
Using the SRM Console set host -dup [-task task_name] device -dup Connect to an MSCP DUP server. The DUP service may be used to examine and modify parameters of a DSSI device. -task task_name Specifies the DUP utility to invoke. If -task is not specified, a directory of utilities displays. device The device to attach to the console program. Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .
11-24 DS20E Reference Guide Configuring the ISA Bus The isacfg command is used to configure the ISA bus.
Using the SRM Console iobase0: 60 iobase1: 8000000000000000 . dma0: 80000000 irq0: 1 . ================================================================= handle: COM1 . dev: 2 . iobase0: 3f8 iobase1: 8000000000000000 . dma0: 80000000 irq0: 4 . ================================================================= handle: COM2 . dev: 3 . iobase0: 2f8 iobase1: 8000000000000000 . dma0: 80000000 irq0: 3 . ================================================================= handle: LPT1 . dev: 4 .
11-26 DS20E Reference Guide dma0: 80000000 irq0: 7 . ================================================================= handle: FLOPPY . dev: 5 . iobase0: 3f0 iobase1: 8000000000000000 . dma0: 2 irq0: 6 . ================================================================= P00>>> Example 11-12. Isacfg Command The isacfg command is used to display or modify the ISA bus configuration data.
Using the SRM Console Testing the System The test command runs firmware diagnostics for components of the system. P00>>> test System test, runtime 1200 seconds Type ^C if you wish to abort testing once it has started Default zone extended at the expense of memzone. Use INIT before booting Testing Ethernet device(s) Testing VGA Testing Memory Testing IDE/ATAPI disks (read-only) Testing SCSI disks (read-only) Testing floppy drive (dva0, read-only) Test time has expired...
11-28 DS20E Reference Guide The test command runs console-based exercisers for devices in the system. Testing can be aborted by Ctrl/C. The syntax is: test [-t time] [-q] [option] -t time Specifies the run time in seconds. The default for system test is 1200 seconds (20 minutes). -q Disables the display of status messages as exerciser processes are started and stopped during testing. Sets the environment variable d_verbose to zero.
Using the SRM Console Making the System Secure Placing the console in secure mode ensures that unauthorized persons cannot gain access to the system. The commands for console security are set password, clear password, and set secure. The login command turns off security features during the current console session. P00>>> set password Please enter the password: # Password is not # echoed. Please enter the password again: P00>>> # Validation is not # echoed. P00>>> set password # Changing a password.
11-30 DS20E Reference Guide The syntax is: set password P00>>> set secure # In this example a password # has been set. Console is secure. Please login. P00>>> b dkb0 Console is secure - parameters are not allowed. P00>>> login Please enter the password: # Password is not echoed. P00>>> b dkb0 (boot dkb0.0.0.3.1) . . P00>>> set secure # Password has not been set. Secure not set. Please set the password. P00>>> Example 11-15.
Using the SRM Console (boot_file, bootdef_dev, boot_flags). After a successful boot, the console is secured if there is a valid password. The start and continue commands are valid on a secure console. After either command is executed, the console is secured if there is a valid password. This prevents an intruder from accessing the system. Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .
11-32 DS20E Reference Guide P00>>> login # System is not in secure mode. Secure not set. Please set the password. P00>>> P00>>> login # System is in secure mode. Please enter the password: # Password is not echoed. P00>>> P00>>> login # System is in secure mode. Please enter the password: # Incorrect password is entered. Invalid password P00>>> Example 11-16.
Using the SRM Console If you have forgotten the current password, clear the password as follows: ■ From the Local Console Terminal 1. Enter the login command: P00>>> login 2. At the Enter Password: prompt, press the Halt button, then press the Return key. The password is now cleared and the console cannot be put into secure mode unless a new password is set. ■ From the RMC 1. Enter the login command: P00>>> login 2. At the Enter Password: prompt, enter the RMC escape sequence. 3.
11-34 DS20E Reference Guide The clear password command clears the password environment variable, setting it to zero. This command is used when you want access to all the SRM console commands, but the system is in secure mode. In order to use clear password, you must know the current password. To clear the password without knowing the current password, use the login command, with the Halt button or RMC halt command, as described in the section on the login command.
Using the SRM Console Stopping and Starting CPUs The halt and continue commands are used to stop and continue a program on the specified CPU. P00>>> halt 1 halted CPU 1 halt code = 1 operator initiated halt PC = ffffffff8007cc68 P00>>> continue &p1 continuing CPU 1 Example 11-18. Halt and Continue Commands Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: l-ch11 Using the SRM Console.
11-36 DS20E Reference Guide halt (or stop) The halt (or stop) command stops program execution on a secondary CPU that is still running a booted program. The syntax is: halt (or stop) processor_number processor_number is the logical CPU number displayed by the show cpu command. continue The continue command resumes program execution on the specified processor or on the primary processor if none is specified.
Using the SRM Console Updating Firmware The lfu command is used to update firmware from the SRM console prompt. P00>>> lfu ***** Loadable Firmware Update Utility ***** Select firmware load device (cda0, dva0, ewa0), or Press to bypass loading and proceed to LFU: cda0 Please enter the name of the options firmware files list, or Press to use the default filename [AS1400FW]: AS1400CP Copying AS1200CP from DKA500.5.0.1.1 . Copying [as1200]TCREADME from DKA500.5.0.1.1 .
11-38 DS20E Reference Guide UPD> list Device Current Revision Filename Update Revision Fsb 3.1-x fsb_fw 3.x Nt 5.68 nt_fw 5.xx Pkx0 A11 kzpsa_fw A11 Srm 5.4-x srm_fw 5.4-xx Pua A214 cipca_fw A2xx UPD> update * WARNING: updates may take several minutes to complete for each device. Confirm update on: AlphaBIOS [Y/(N)] y DO NOT ABORT! AlphaBIOS Updating to V6.40-1... Confirm update on: srmflash Verifying V6.40-1... PASSED. [Y/(N)] y DO NOT ABORT! srmflash Updating to V6.0-3..
Using the SRM Console Forcing a System Crash Dump The crash command forces a crash dump to the selected device. P00>>> crash CPU 0 restarting DUMP: 401408 blocks available for dumping. DUMP: 38535 required for a partial dump. DUMP:0x805001is the primary swap with 401407,start our last 38534 of dump at 362873, going to end (real end is one more,for header) DUMP.prom: dev SCSI 1 3 0 4 400 0 0, block 131072 DUMP: Header to 0x805001 at 401407 (0x61fff) DUMP.
11-40 DS20E Reference Guide Using Environment Variables Environment variables pass configuration information between the console and the operating system. Their settings determine how the system powers up, boots the operating system, and operates. You issue an init command to activate a new environment variable. P00>>> show console console graphics P00>>> set console serial P00>>> show console console serial P00>>> init Example 11-21.
Using the SRM Console set envar The set command sets or modifies the value of an environment variable. It can also be used to create a new environment variable if the name used is unique. Environment variables are used to pass configuration information between the console and the operating system. The setting of these variables determines how the system powers up, boots the operating system, and operates.
11-42 DS20E Reference Guide P00>>> edit nvram editing ‘nvram’ 0 bytes read in *10 set mopv3_boot 1 *exit 17 bytes written out to nvram P00>>> Example 11-22. Creating a User-Defined Environment Variable In Example 11-22 the nvram script is edited so that an environment variable called “mop3_boot” is created and set to 1 on each power-up. By default, MOP boots send four MOP V4 requests before defaulting to MOP V3. This user-created environment variable forces the SRM console to bypass MOP V4 requests.
Using the SRM Console Depositing and Examining Data The deposit command stores data in a specified location. The examine command displays the contents of a memory location, a register, or a device. P00>>> dep -b -n 1ff pmem:0 0 # Clear first 512 bytes of # physical memory. P00>>> d -l -n 3 vmem:1234 5 # Deposit 5 into four # longwords starting at # virtual memory address # 1234. P00>>> d -n 8 r0 ffffffff # Load GPRs R0 through R8 # with -1.
11-44 DS20E Reference Guide grp: 38 ( R7) 0000000053F761AE grp: 40 ( R8) 0000010000000000 grp: 48 ( R9) 00000003F7800100 grp: 50 ( R10) 00000000000C7FFC P00>>> examine pmem:400EC pmem: # Examine physical memory. 400EC A49D0078A47D0070 Example 11-24. Examine Command deposit The deposit command stores data in the location specified. If no options are given with a deposit command, the system uses the options from the preceding deposit command.
Using the SRM Console The syntax for both commands is: deposit [-{b,w,l,q,o,h}] [-{n value, s value}] [space:] address data examine [-{b,w,l,q,o,h}] [-{n value, s value}] [space:] address -b Defines data size as byte. -w Defines data size as word. -l (default) Defines data size as longword. -q Defines data size as quadword. -o Defines data size as octaword. -h Defines data size as hexword. -d Instruction decode (examine command only) -n value The number of consecutive locations to modify.
11-46 DS20E Reference Guide Symbolic forms can be used for the address. They are: pc The program counter. The address space is set to GPR. + The location immediately following the last location referenced in a deposit or examine command. For physical and virtual memory, the referenced location is the last location plus the size of the reference (1 for byte, 2 for word, 4 for longword). For other address spaces, the address is the last referenced address plus 1.
Using the SRM Console Reading a File The more command displays a file one screen at a time. P00>>> more el #Display the contents of the #SRM console’s event log one #screen at a time. P00>>> help * | more #Display the contents of online #help one screen at a time. Example 11-25. More Command The more command is similar to that used in the MS-DOS and UNIX operating systems. It is useful for displaying output that scrolls too quickly to be viewed.
11-48 DS20E Reference Guide Initializing the System The initialize command resets the system and executes the power-up tests. P00>>> init Initializing...
Using the SRM Console Array # Size Base Addr ------- ---------- --------- 0 512 MB 000000000 1 512 MB 020000000 2 128 MB 050000000 3 256 MB 040000000 Total Bad Pages = 0 Total Good Memory = 1408 MBytes AlphaServer DS20 500 MHz Console V5.4-xx, Nov 5 1998 11:18:30 P00>>> Example 11-26. Initialize Command The initialize command resets the system. Issuing this command is equivalent to pressing the Reset button.
11-50 DS20E Reference Guide Finding Help The help command displays basic information about a command. P00>>> help set NAME set FUNCTION Set an option or modify the value of an environment variable. SYNOPSIS set
Using the SRM Console 11-51 Environment Variable Summary Environment variables pass configuration information between the console and the operating system. Their settings determine how the system powers up, boots the operating system, and operates. Environment variables are set or changed with the set envar command and returned to their default values with the clear envar command. Their values are viewed with the show envar command. The environment variables are specific to the SRM console.
11-52 DS20E Reference Guide Table 11-6 Environment Variable Summary continued Environment Variable Function language Specifies the console keyboard layout. ocp_text Overrides the default OCP display text with specified text. os_type Specifies the operating system. Valid entries are: openvms and unix. password A password stored in the NVRAM used to secure the console. pci_parity Disables or enables parity checking on the PCI bus. pk*0_fast Enables fast SCSI mode.
Using the SRM Console auto_action Specifies the action the console takes any time the system powers up, fails, or resets. When the setting involves autoboot, the system boots from the default boot device specified by the value of the bootdef_dev environment variable. The syntax is: set auto_action value The options for value are: halt The system remains in console mode after power-up or a system crash. boot The system boots automatically when it is turned on and halts after a system failure.
11-54 DS20E Reference Guide boot_osflags The boot_osflags environment variable passes information to the boot command. That information is dependent on the operating system to be booted. When the operating system is Tru64 UNIX, the syntax is: set boot_osflags flags_value The options for flags_value are: a Load operating system software from the specified boot device (autoboot). Boot to multi-user mode. i Prompt for the name of a file to load and other options (boot interactively).
Using the SRM Console Table 11-7 Settings for Boot_osflags Bootflags (OpenVMS) Flag_Value Bit Number Meaning 1 0 Bootstrap conversationally (enables you to modify SYSGEN parameters in SYSBOOT). 2 1 Map XDELTA to running system. 4 2 Stop at initial system breakpoint. 8 3 Perform diagnostic bootstrap. 10 4 Stop at the bootstrap breakpoints. 20 5 Omit header from secondary bootstrap image. 80 7 Prompt for the name of the secondary bootstrap file.
11-56 DS20E Reference Guide console The console terminal can be either a graphics monitor or a serial terminal. The console environment variable specifies which is used. The syntax is: set console output_device The options for output_device are: graphics (default) The console terminal is a graphics monitor or a device connected to the VGA or TGA module. serial The console terminal is the device connected to the COM1 port.
Using the SRM Console ew*0_mode Sets an Ethernet controller to run an AUI, ThinWire, or twisted-pair Ethernet network. The default is auto-sense. For the fast setting, the device defaults to fast. The syntax is: set ew*0_mode value The options for value are: aui Device type is AUI. auto-sense Device type is sensed by the console. twisted-pair Device type is 10BaseT (twisted pair).
11-58 DS20E Reference Guide kbd_hardware_type Used only on systems with the language variant 3C (Français), this environment variable sets the keyboard hardware type as either PCXAL or LK411 and enables the system to interpret the terminal keyboard layout correctly. Whenever you change the value of kbd_hardware_type, you must reset the system by pressing the Reset button or issuing the initialize command.
Using the SRM Console The options for language_code are: 0 No language (cryptic) 40 Français (Suisse Romande) 30 Dansk (Danish) 42 Italiano (Italian) 32 Deutsch (German) 44 Nederlands (Netherlands) 34 Deutsch (Schweiz) (Swiss) 46 Norsk (Norwegian) 36 English (American) 48 Portuguese (Portuguese) 38 English (British/Irish) 4A Suomi (Finnish) 3A Español (Spanish) 4C Svenska (Swedish) 3C Français (French) 4E Belgisch-Nederlands (Dutch) 3E Français (Canadian) ocp_text Specifie
11-60 DS20E Reference Guide os_type The os_type environment variable specifies the default operating system. This variable is set at the factory to the setting for the operating system purchased. Use this command to change the factory default setting. Whenever you change the value of os_type, you must reset the system by pressing the Reset button or issuing the initialize command.
Using the SRM Console password Sets or clears the console password stored in NVRAM. The syntax is: set password The password is not an argument to the set password command; the console prompts the user for the string, which must be between 15 and 30 characters. pci_parity Disables or enables parity checking on the PCI bus.
11-62 DS20E Reference Guide pk*0_fast Enables fast SCSI to perform in either standard or fast mode. If the system has at least one fast SCSI device, set the default controller speed to fast SCSI (1). Devices on a controller that connects to both standard and fast SCSI devices will perform at the appropriate rate for the device. If the system has no fast SCSI devices, set the default controller speed to standard SCSI (0).
Using the SRM Console pk*0_soft_term Enables or disables SCSI terminators. This command applies to systems that use the QLogic ISP1040 SCSI controller. The QLogic ISP1040 SCSI controller implements the 16-bit wide SCSI bus. The QLogic module has two terminators, one for the low eight bits and one for the high eight bits. The syntax is: set pk*0_soft_term value The options for value are: off Disables termination of all 16 bits. low (default) Enables low eight bits and disables high eight bits.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA .A01 File Name: l-ch11 Using the SRM Console.
Appendix A Regulatory Compliance Notices Federal Communications Commission Notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
A-2 DS20E Reference Guide Class A Equipment Warning! This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Achtung! Dieses ist ein Gerät der Funkstörgrenzwertklasse A. In Wohnbereichen können bei Betrieb dieses Gerätes Rundfunkstörungen auftreten, in welchen Fällen der Benutzer für entsprechende Gegenmaßnahmen verantwortlich ist. Attention! Ceci est un produit de Classe A.
Regulatory Compliance Notices [FCC]: This equipment generates, uses, and may emit radio frequency energy. The equipment has been type tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules, which are designed to provide reasonable protection against such radio frequency interference.
A-4 DS20E Reference Guide Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
Regulatory Compliance Notices European Union Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
A-6 DS20E Reference Guide Safety Interlocks WARNING: These products are capable of producing energy levels that are considered hazardous. Users should not remove enclosures nor should they bypass the interlocks provided for removal of these hazardous conditions.
Regulatory Compliance Notices Laser Safety Warnings WARNING: To reduce the risk of fire, bodily injury, and damage to the equipment, observe the following precautions: Do not operate controls, make adjustments, or perform procedures to a laser device other than those specified herein or in the CD-ROM drive installation guide. Allow only Compaq Authorized Service Technicians to repair the laser equipment. Compliance with CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S.
A-8 DS20E Reference Guide Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm +/- 35 nm Divergence Angle 53.5 degrees +/- 0.5 degrees Output Power Less than 0.2 mW /10,869 W·m sr Polarization Circular 0.25 Numerical Aperture 0.45 inches +/- 0.04 inches -2 -1 Battery Replacement Notice WARNING: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer.
Regulatory Compliance Notices Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. In order to forward them to recycling or proper disposal, please use the public collection system or return them to Compaq, your authorized Compaq Partners, or their agents. Mouse Compliance Statement This device complies with Part 15 of the FCC Rules.
Compaq Confidential – Need to Know Required Writer: Robert Youngng Project: Compaq AlphaServer DS20E Systemem Comments: Part Number: ER-K8F6W-UA. A0101 File Name: m-appa.
Appendix B Electrostatic Discharge Information To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
B-2 DS20E Reference Guide Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: ■ Use a wrist strap connected by a ground cord to a grounded system chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. ■ Use heel straps, toe straps, or boot straps at standing servers.
Appendix C Power Cord Requirements The power cord set meets the requirements for use in the country where you purchased your equipment. Power cord sets for use in other countries must meet the requirements of the country where you use the system. For more information on power cord set requirements, contact your Authorized Compaq Dealer. General Requirements The requirements listed below are applicable to all countries: ■ The length of the power cord must be at least 6.0 feet (1.
C-2 DS20E Reference Guide Country-Specific Requirements Use the information in Table C-1 to identify the appropriate accredited agency in your country.
Power Cord Requirements NOTES: 1. Flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used. 2. Flexible cord must be Type SVT or equivalent, No. 18 AWG, 3-conductor. Wall plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V). 3.
Compaq Confidential – Need to Know Required Writer: Robert Young Project: Compaq AlphaServer DS20E System Comments: Part Number: ER-K8F6W-UA. A01 File Name: o-appc.
Appendix D System Specifications Physical Specifications Table D-1 Physical Characteristics Pedestal Dimensions (HxWxD) 18.5 x 8.85 x 27.5 in / 47.0 x 22.5 x 69.9 cm Shipping Dimensions 24 x 26.25 x 40 in / 61.0 x 66.0 x 101.6 cm Weight Typical Configuration 80 lbs / 36 kg Maximum Configuration 88 lbs / 40 kg Shipping Weight Nominal 100 lbs / 45 kg Maximum 110 lbs / 50 kg Clearances Operating Service Front 15 in / 38.1 cm 15 in / 38.1 cm Rear 6 in / 15 cm 29.
D-2 DS20E Reference Guide Rackmount Dimensions (HxWxD 8.75 x 17.5 x 26 in / 22.2 x 44.5 x 66.0 cm (5U) Shipping Dimensions 24 x 26.25 x 40 in / 61.0 x 66.0 x 101.6 cm Weight When lifting: Nominal 80 lbs / 36 kg Maximum 86 lbs / 39 kg Total added to cabinet (brackets, slides, cables): Nominal 84 lbs / 38 kg Maximum 88 lbs / 40 kg Shipping Weight Nominal 100 lbs / 45 kg Maximum 110 lbs / 50 kg Clearance for Service Minimum 4 ft / 121.
System Specifications Environmental Specifications Table D-2 Environmental Specifications Temperature Operating (Pedestal, Rackmount) 50° to 95°F / 10° to 35°C Storage (60 days) –40 ° to –151 °F / –40 to –66 °C Rate of change 20°F/hr / 11°C/hr Relative Humidity Operating 20% to 80% Non-operating 20% to 80% Storage (60 days) 10% to 95% Rate of change 20% hr Maximum Wet Bulb Temperature Operating 82°F / 28°C Storage (60 days) 115°F / 46°C Maximum Dew Point Temperature Operating 36°F / 2°C St
D-4 DS20E Reference Guide Electrical Specifications Table D-3 Electrical Specifications Nominal Voltage (Vac) 100 120 200-240 Voltage Range (Vac) temporary condition 90-100 110-128 180-250 Power Source Phase Single Single Single Nominal Frequency (Hz) 50/60 50/60 50/60 Frequency Range (Hz) 49-51 / 59-61 49-51 / 59-61 49-51 / 59-61 RMS Current (maximum steady state) Pedestal and Rackmount Single power cord 6.6A 5.5A 3.
System Specifications Regulatory Agency Approvals UL: Listed to UL1950 (3rd edition) CSA: Certified to CAN/CSA-C22.2 No. 950-M95 TUV: EN 60950/A4: 1997 VDE 0805 GS marked FCC: Part 15.
D-6 DS20E Reference Guide Acoustical Data Table D-2 lists the noise declaration for the AlphaServer DS20E and AlphaStation DS20E systems. Table D-2 DS20E Acoustical Data Acoustics —Declared Values per ISO 9296 and ISO 7779 Sound Power LWAd, (bels) with 0 x HDD with 1 x HDD Sound Pressure LpAm, (dBA) (bystander positions) Idle Operate Idle Operate 6.2 6.2 6.2 6.4 44 44 44 46 Current values for specific configurations are available from Compaq representatives. 1 B = 10 dBA.
Index ? B ? command, RCM 10-9 Baud rate, setting for COM* ports 11-55 Beep Codes interpreting 9-3 boot command, SRM 11-4, 11-36 passing information to command 11-54 using in secure mode 11-30 Boot flags OpenVMS 4-5 UNIX 4-4 Boot options 4-2 Boot Problems troubleshooting 9-6 Boot procedure OpenVMS 4-19 UNIX 4-11 boot_file environment variable 4-3 boot_file environment variable, SRM 11-31 boot_flags environment variable, SRM 11-31 boot_osflags environment variable 4-4 boot_osflags environment variable, SR
2 DS20E Reference Guide bootdef_dev environment variable 4-2 bootdef_dev environment variable, SRM 11-31, 11-51 Booting OpenVMS 4-18 operating system 11-19 passing information to command 11-54 UNIX, from the network 4-13 Booting Tru64 UNIX 4-9 bootp protocol 4-8 C Cable Management Bracket installing 3-9 Carriers for disk drives 7-10 installing 7-14 removing the drive 7-11 clear envar command, SRM 11-4 clear password command, SRM 11-4 COM* ports, setting baud rate 11-55 com*_baud environment variable, SRM
Index 3 configuration 7-6 Disk Drive Storage description 1-18 Displaying system configuration 11-9 Displaying the value or setting of an environment variable 11-41 Door interlock 1-14 connector 1-11 Drive Connectors storage subsystem 7-6 Dual Processor system power up 8-9 E edit command, SRM 11-4, 11-42 ei*0_inet_init environment variable 4-7 ei*0_protocols environment variable 4-8 Environment Variable summary 11-2, 11-40, 11-51 Environment Variables using 11-40 Environment variables, SRM 11-40 boot_file
4 DS20E Reference Guide I InfoServer 4-21 Initialization and answer strings default 10-19 modifying for modem 10-20 substitutions 10-20 initialize command, SRM 11-4, 11-18, 11-49 Initializing system 11-2, 11-48 Installing drive carriers 7-14 Installing OpenVMS 4-22 Installing the System tower 2-5 ISA options 5-6 ISA Bus configuring 11-24 ISL boot program 4-21 K kbd_hardware_type environment variable, SRM 11-41, 11-51, 11-58 Keyboard specifying hardware type, SRM 11-58 specifying layout, SRM 11-58 Keyboard
Index 5 Operating systems, switching between 4-28 Operator Control Panel function 1-22 how to use 1-21 LEDs 1-22 operation of 1-21 Option Module configuring 8-14 installing and removing 8-15 Option Modules PCI 5-9 removing and installing 8-14 Options external 1-32 ISA 5-6 os_type environment variable, SRM 11-41, 11-60 Overheating problem 9-5 P password environment variable, SRM 11-34 PCI enabling and disabling parity checking on bus, SRM 11-61 option modules 5-9 PCI Bus troubleshooting 9-8 pci_parity envi
6 DS20E Reference Guide RCM commands ? 10-9 help 10-9 Reading a file 11-47 Rear Panel Connectors location 1-24 Remote dial-in, RCM 10-4 Removable Bay SCSI device 8-18 Removable Media Bay installing 7-22 Removing drive carriers 7-15 reset command 10-11 Reset, specifying console action, SRM 11-53 RIS boot 4-13 RIS boot procedure 4-14 RMC commands 10-7 dialing in 10-4 first time setup 10-3 invoking 10-4 locally 10-6 overview 10-2 switches 1-12, 10-15 troubleshooting 10-18 using the switchpack 10-14 with modem
Index 7 summary of commands 11-4 SRM console commands boot 11-4, 11-36 using in secure mode 11-30 clear envar 11-4 clear password 11-4 continue 11-4, 11-36 using in secure mode 11-30 crash 11-4 deposit 11-4, 11-44 edit 11-4, 11-42 examine 11-4, 11-43, 11-44 halt 11-4, 11-36 help 11-4, 11-50 initialize 11-4, 11-18, 11-49 lfu 11-4, 11-36, 11-37 login 11-5 using in secure mode 11-30 more 11-5, 11-47 prcache 11-5 set envar 11-5, 11-41 set host 11-5 set password 11-5, 11-29 set secure 11-5 show config 11-5 show
8 DS20E Reference Guide locking 2-7 options 1-31 powering off 4-23 testing 11-27 System configuration displaying in SRM console 11-9 System Configuration displaying 11-9 verifying 5-8 System failure, specifying console action, SRM 11-53 Troubleshooting overview 9-2 Tru64 UNIX console for 11-1 specifying as default operating system 11-60 Tru64 UNIX Installation starting 4-15 tt_allow_login environment variable, SRM 11-52, 11-63 T UNIX booting 4-9 booting over the network 4-13 Updating firmware SRM consol
