Installation guide

Glossary
S
Rev. 1/9/01–A
Glossary–4 Web-Based Enterprise Service Installation Guide
S
SICL
System Initiated Call Logging. SICL refers to the concept of automatically sending fault and failure
messages to the service provider’s customer service center. The messages are then received by
ACHS, analyzed, and acted upon as appropriate.
Simple Mail Transfer Protocol
See SMTP.
SMTP
Simple Mail Transfer Protocol. SMTP is a TCP/IP protocol governing email transmission and
reception.
System Initiated Call Logging
See SICL.
T
TCP/IP
Transmission Control Protocol/Internet Protocol. TCP/IP provides communication between
computers across interconnected networks, even when the computers have different hardware
architechtures and operating systems.
Transmission Control Protocol/Internet Protocol
See TCP/IP.
U
UniCensus
The Tru64 UNIX version of RCM.
W
WCC
WEBES Common Components. The WCC are the portions of WEBES that allow the tool suite to
function as an integrated installation. The WCC are separate from the individual tools in the
WEBES suite (Compaq Analyze, CCAT,andRCM) and are transparent to the user.