Installation guide

Installing on Windows NT/2000
2.2 Installing WEBES
Rev. 1/9/01–A
2–12 Web-Based Enterprise Service Installation Guide
Figure 2–10 Profile File Prompt
4. Use the text editor to fill in your customer profile information, and save the file when
finished (see Figure 2–11).
The CRSS notification system automatically sends messages to your service provider so
that they can dispatch the appropriate assistance to your site. An important part of
providing this service is matching your customer information to these messages via the
customer profile file.
Figure 2–11 Profile File
5. Enter or confirm your service obligation information. If this is a new system with the
standard warranty, the obligation number is the same as the serial number, and the start
date is the current date (see Figure 2–12).