Installation guide

Installing on Windows NT/2000
2.1 Pre-Installation
Rev. 1/9/01–A
Web-Based Enterprise Service Installation Guide 2–3
• If an older version of WEBES was previously installed, uninstall it before continuing. See
Section 2.4,“Uninstalling WEBES” for instructions.
• On Windows 2000, set your environment variable temporary directory to C:\Temp. Right
click on My Computer, then choose Properties | Advanced | Environment Variables.
• Disable any anti-virus software before running the WEBES installation. (You can
generally re-enable it afterwards; see below.) Running an anti-virus checker while
installing WEBES can seriously impact the amount of time required for installation.
Windows NT Alpha users must leave Norton Anti-Virus disabled when installing and
running WEBES. Running them simultaneously can result in conditions that may require
a system restart.
• Add Domain Administrators to the local Administrator Group.
NT 4: From a login account with administrator privileges, locate the user management
function under Start | Programs | Administrative Tools (Common) | User Manager for
Domains. Double click the Administrators Group, and press the Add button. Highlight
Domain Admins and press Add.
Windows 2000: From a login account with administrator privileges, locate the user
management function under My Computer | Manage | Computer Management
(Local) | System Tools | Local Users and Groups | Groups. Double click the
Administrators Group, and press the Add button. Highlight Domain Admins and press
Add.
A Note About Installing on Windows NT Terminal Server Edition
Terminal Server Edition system installations must be performed on the Terminal Server
console. Do not perform installation through a client. Before installing WEBES or its
components on a Terminal Server system, change the user mode to “install” with the
command:
> change user /install
After install, enter the following command to change the environment back to “execute” user
mode.
> change user /execute
2.1.2 Compaq Analyze System Requirements
In addition to the common WEBES prerequisites, your system must meet the following
requirements before you install the Compaq Analyze component:
• Minimum 30MB free disk space
• The web interface requires a web browser program that supports Java 1.1 applets and
HTML frames. The minimum browser versions are Netscape version 3.0.3 and later
(version 4.5 and later recommended) and Internet Explorer version 4.0 and later.