QuickSpecs

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HP Proactive Select Service
Customer needs on demand access to consulting, technical proactive services and education courses
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the
next 12 months.
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eSupport HP eSupport is a portfolio of technology-based services that assist you with managing your business
environment - from the desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need to
manage the daily operations of your IT environment.
Features include :
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the
support portal, visit: http://www.hp.com/support
HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage,
24 X 7, so you can spend less time solving problems and more time focused on your business. You
can have your systems remotely monitored for hardware failure using secure technology that's been
proven at thousands of companies around the world. In many cases, you can avoid problems before
they occur.
Customer Technical
Training
In today's cost-conscious business environment, IT professionals, developers, consultants and users
face an interesting challenge: how to keep up with the latest technologies and expand important skills
while delivering profitable results on current projects. To help address this challenge, HP offers
innovative training solutions that help keep you up-to-date on virtualization, server, storage, Insight
Control, Citrix, Microsoft® and open source/Linux-related topics-while spending less time away from
business-critical activities.
HP Services Awards HP Technology Services continues to be recognized for service and support excellence by customers,
partners, industry organizations and publications around the world. Recent honors and award reflect
our services team's dedications, technical expertise, professionalism and uncompromising
commitment to customer satisfaction.
Additional Services
Information
To learn more on HP ProLiant servers, HP BladeSystem servers and HP StorageWorks storage
products, please contact your HP sales representative or HP Authorized Channel Partner. Or visit:
www.hp.com/services/proliant or www.hp.com/services/bladesystem or http://www.hp.com/hps/storage
QuickSpecs
HP ProLiant DL180 Generation 6
Service and Support
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