QuickSpecs

Service and Support HP Care Pack Services: Packaged server and storage services for increased uptime,
productivity and ROI
When you buy HP server and storage products and solutions, it's also a good time to think about what
levels of support you may need. Our portfolio of service options reduce deployment and management
worries while helping you get the most out of your server and storage investments. We take a holistic
approach to your environment, bridging servers, blades, storage, software and network infrastructures
with our packaged HP Care Pack Services for servers and storage.
Protect your business beyond warranty
When it comes to robustness and reliability, standard computing equipment warranties have matured
along with technology. Good news that can also create problems stemming from depending on
standard warranties designed to only protect against product defects and some downtime causes.
Using a standard approach to warranty uplifts, such as HP Care Pack Services, helps reduce
downtime risks and provides operational consistency for mission-critical and standard business
computing.
HP Care Pack Services: Upgrading or extending standard server and storage warranties cost
effectively
HP Care Pack Services offer a standard reactive hardware and software support services suite sold
separately, or combined with our Support Plus and Support Plus 24 services. The portfolio also
provides a combination of integrated proactive and reactive services, such as Proactive 24 Service
and Critical Service. In addition with HP Proactive Select, you can acquire the specific proactive
constancy and technical services. HP Proactive Select menu offers a broad set of service options that
you can mix and match depending on your specific requirements. Proactive service options include
offers for server, storage, network, SAN device, software, environment and education services.
HP server and storage lifecycle support services offers a full spectrum of customer care-from
technology support to complex migrations to complete managed services. HP Factory Express
provides customization, integration and deployment services for turnkey solutions. HP Education
Services offer flexible, comprehensive training on to help your IT staff get the most out of your server
and storage investments. HP Financial solutions extend innovative financing and cost-effective asset
management programs-from purchase to equipment retirement.
Learn more: www.hp.com/services/servers and www.hp.com/services/storage
NOTE: Care Pack Services availability may vary by product and country.
HP Care Pack Services are sold by HP and HP Authorized Service Partners:
Services for customers purchasing from HP or an enterprise reseller are quoted using HP order
configuration tools.
Customers purchasing from a commercial reseller can find HP Care Pack Services at
http://www.hp.com/go/lookuptool
QuickSpecs
HP ProLiant DL180 Generation 6
Service and Support
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