Technical data

Contents
iii
DIGITAL PC 3500/5510
4
Troubleshooting
Initial Troubleshooting...................................................................................... 4-1
Pass/Fail Criteria............................................................................................. 4-3
Diagnostics ..................................................................................................... 4-4
Windows NT Diagnostics .......................................................................... 4-4
PC Care ................................................................................................... 4-4
DOS-based Diagnostics............................................................................ 4-5
AMI Diagnostics on CD...................................................................... 4-5
AMI Diagnostics on Diskettes............................................................. 4-6
DIGITAL ClientWORKS and DMI (DIGITAL PC 5510 Only).............................. 4-8
Self Monitoring Analysis Technology (S.M.A.R.T.) ........................................... 4-9
Advanced Troubleshooting .............................................................................. 4-10
Computer Troubleshooting .............................................................................. 4-11
Disk Drive Troubleshooting.............................................................................. 4-24
Monitor Troubleshooting.................................................................................. 4-26
Audio Troubleshooting (DIGITAL PC 5510 Only).............................................. 4-28
CD-ROM Troubleshooting ............................................................................... 4-30
Network Interface Troubleshooting (DIGITAL PC 5510 Only)........................... 4-31
Error Messages............................................................................................... 4-32
POST Messages............................................................................................. 4-33
POST and Boot Messages ....................................................................... 4-34
POST Execution Messages............................................................................. 4-37
Beep Codes .................................................................................................... 4-43
5
Parts Replacement
Introduction..................................................................................................... 5-1
DIGITAL PC 3500/5510 Low Profile IPB List.................................................... 5-2
Enclosure ................................................................................................. 5-5
Cables...................................................................................................... 5-6
Nameplates.............................................................................................. 5-6
Options .................................................................................................... 5-7
DIGITAL PC 3500/5510 Short Tower IPB List.................................................. 5-8
Enclosure ................................................................................................. 5-11
Cables...................................................................................................... 5-12
Nameplates.............................................................................................. 5-12
Options .................................................................................................... 5-13
Service Procedures ......................................................................................... 5-14