Technical data

Troubleshooting
4-17
DIGITAL PC 3500/5510
Problem Possible Cause Action
Computer does not boot
from an IDE hard disk
drive.
IDE hard disk is connected to
the wrong IDE connector.
Connect the boot disk to the primary IDE
connector on the backplane.
Operating system software is
not installed on the IDE hard
disk drive.
Install the appropriate operating system.
IDE hard disk drive is not
correctly formatted or the
requested partition does not
exist.
Format the IDE hard disk drive or partition
the IDE hard disk drive using the supplied
operating system software.
There is no software on the
requested partition.
Install software on the requested partition.
IDE hard disk drive jumpers
incorrectly set.
Refer to the supplied IDE hard disk drive
kit installation instructions.
IDE hard disk drive has failed. Replace the IDE hard disk drive.
IDE hard disk drive ribbon cable
has failed.
Replace the ribbon cable.
IDE controller has failed. Replace the backplane.
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