Technical data

Troubleshooting

4-16

Problem Possible Cause Action

Computer does not boot

from an IDE hard disk

drive.

IDE drive type incorrect. Run the BIOS Setup utility to identify the

correct drive type.

See drive type label on drive or consult

drive documentation.

Loose cable connectors. Secure all cable connections.

Onboard IDE interface disabled. Run the BIOS Setup utility and set the

Local Bus IDE Adapter to “Primary,”

“Secondary”, or “Both.”

Hard disk boot sector is

missing.

Repartition and reformat the hard disk

drive.

Caution:

This procedure erases what is

currently on the hard disk drive.

You might want to try repairing the hard

disk drive using a disk drive repair utility.

Disk drive repair utilities can be purchased

from the local software supplier.

If you do repartition and reformat the hard

disk drive, proceed as follows for DOS-

based operating systems such as

Windows 95 and Windows NT

Workstation.

Boot from a DOS diskette then enter the

following commands:

cd\dos

fdisk

Follow the instructions on the monitor

screen to create a new hard disk boot

sector.

There might be a boot sector

virus.

Run anti-virus software.

continued