Technical data

Troubleshooting
4-5
DIGITAL PC 3500/5510
To access the PC Care diagnostic software, select the PC Care icon from the
Windows Programs menu. PC Care offers a variety of options that allow you to see
and test
the
system configuration and components. Use the Online Help facility
provided with PC Care for more information on these modules.
If PC Care has been deleted from
the
hard drive, it can be re-installed from the
DIGITAL System Software CD (see “DIGITAL System Software CD Installation
Program”).
See the
System Solutions
guide that came with
the
DIGITAL PC for more
information about how to use diagnostic software to diagnose problems.
DOS-based Diagnostics
Both Windows 95 and Windows NT users receive AMI Diagnostics, a DOS-based
diagnostic application, on the DIGITAL System Software CD.
AMI Diagnostics on CD
In the event of a hard disk drive failure,
the
system can be booted from the DIGITAL
System Software CD. The AMI Diagnostics can then be used to examine the
computer's current configuration, locate faulty components, and troubleshoot
problems. If the hard disk drive fails to boot or you are unable to access the
diagnostic software from Windows 95 or Windows NT Workstation, proceed as
follows.
1. Insert the DIGITAL System Software CD into the CD-ROM drive and power
on
the
computer.
NOTE:
If the computer boots from a diskette or hard disk drive
instead of the CD-ROM drive, run the BIOS Setup utility to change the
boot sequence. In the Boot menu, make the CD-ROM drive the first
entry in the boot priority list, save
the
changes, then restart the
computer.
For more information about using the BIOS Setup utility, see the
System Reference manual included with
the
DIGITAL PC.
2. After
the
computer boots, the startup menu appears. Select “Run
Diagnostics” and follow the instructions displayed on
the
monitor screen.