Technical data

Troubleshooting
4-2
•
If the computer hangs, soft boot the computer (press the [Ctrl] + [Alt] + [Del]
keys). If the computer fails to boot, turn it off, wait until all disk drives
completely spin down, and then turn it back on.
•
Pay close attention to any error message that appears on the screen.
If the error message is computer related, refer to the “Error Messages”
section at the end of this chapter.
If the error message is Windows related, refer to any on-line help and the
appropriate Windows documentation supplied with the computer.
•
Listen carefully for computer errors in the form of beeps. Record the number
of beeps and their pattern then refer to the “Beep Codes” section at the end
of this chapter.
•
README files might be factory installed, on the DIGITAL System Software
CD, or as printed material. This README information can help you setup,
configure, and operate the computer.
•
Run the diagnostics software. Refer to the following section for information
on accessing and running the supplied diagnostics program.
•
If the computer will not boot into Windows, use the Emergency Repair Disk
you created during setup to gain access to the computer’s hard disk drive.
Afterwards, troubleshoot the computer using the information in this guide
and correct any problems.