Compaq Presario CQ60 Notebook PC HP G60 Notebook PC Maintenance and Service Guide Document Part Number: 488764-003 August 2011 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; and performing computer disassembly procedures.
© Copyright 2011 Hewlett-Packard Development Company, L.P. AMD Athlon, AMD Sempron, and AMD Turion are trademarks of Advanced Micro Devices, Inc.. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Contents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TouchPad on/off button board and board bracket. . . . . . . . . . . . .
8 Backup and recovery Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using system restore points . . . . . . . .
Contents vii
1 Product description Category Description Product name Compaq Presario CQ60 Notebook PC Presario CQ60 Intel UMA Presario CQ60 Intel Discrete X X HP G60 Notebook PC Processors HP G60 Intel UMA HP G60 Intel Discrete Presario CQ60 AMD UMA HP G60 AMD UMA X X X X Intel® Core™2 Duo processors (6-MB L2 cache, 1066-MHz front side bus (FSB)): ■ T9400 2.53-GHz processor X X X X ■ T9600 2.8-GHz processor X X X X ■ P8600 2.4-GHz processor X X X X ■ P8400 2.
Presario CQ60 AMD UMA HP G60 AMD UMA ■ RM-70 20-GHz processor X X ■ RM-72 2.1-GHz processor X X ■ QL-60 1.9-GHz processor X X ■ QL-62 2.0-GHz processor X X ■ SI-42 2.1-GHz processor X X ■ SI-40 2.
Presario CQ60 AMD UMA HP G60 AMD UMA ■ up to 319 MB of total available graphics subsystem memory when computer system memory equals or is greater than 1024 MB X X ■ up to 895 MB of total available graphics subsystem memory when computer system memory equals or is greater than 2048 MB X X ■ up to 1407 MB of total available graphics subsystem memory when computer system memory equals or is greater than 3072 MB X X Category Description Graphics (cont.
Presario CQ60 Intel UMA Presario CQ60 Intel Discrete HP G60 Intel UMA HP G60 Intel Discrete Presario CQ60 AMD UMA HP G60 AMD UMA Supports all 9.5-mm, 6.35-cm (2.50-in) SATA hard drives X X X X X X Customer accessible X X X X X X 120-GB, 5400-rpm X X X X X X 160-GB, 5400-rpm X X X X X X 200-GB, 5400-rpm X X X X 250-GB, 5400-rpm X X X X X X 320-GB, 5400-rpm X X X X X X 12.
Presario CQ60 Intel UMA Presario CQ60 Intel Discrete HP G60 Intel UMA HP G60 Intel Discrete Presario CQ60 AMD UMA HP G60 AMD UMA ■ Atheros AR9280 802.11a/b/g/n X X X X X X ■ Atheros AR2425 802.11b/g X X X X X X ■ Broadcom BCM4312 802.11b/g X X X X X X ■ Intel Wi-Fi Link 5100 802.11a/b/g X X X X X X ■ Intel Wi-Fi Link 5100 802.11a/b/g/n X X X X X X External media cards Digital Media Slot supporting SD, MMC, MS, MSPro, xD cards.
Presario CQ60 Intel UMA Presario CQ60 Intel Discrete HP G60 Intel UMA HP G60 Intel Discrete Presario CQ60 AMD UMA HP G60 AMD UMA Windows Vista Business 32 X X X X X X Windows Vista Premium 32 X X X X X X Windows Vista Home Basic 32 X X X X X X FreeDOS X X X X X X RedFlag Linux X X X X AC adapter X X X X X X Battery (system) X X X X X X Hard drive X X X X X X Memory module X X X X X X Optical drive X X X X X X WLAN module X X X X
2 External component identification Top components Display components Item Component Description 1 Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. 2 Wireless antennae (2) (select models only) Send and receive signals from one or more wireless devices. antennae are not visible from the outside of the ✎ The computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Lights Item Component Description 1 Power lights* (2) ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. 2 Battery light ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Buttons and speakers Item Component Description 1 Speakers (2) Produce sound. 2 Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep. ■ When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Item Component Description 1 esc key Displays system information about your computer when pressed in combination with the fn key. 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. 3 Windows logo key Displays the Windows Start menu. 4 Windows applications key Displays a shortcut menu for items beneath the pointer. 5 Integrated numeric keypad Can be used like the keys on an external numeric keypad.
TouchPad Item Component Function 1 TouchPad light ■ White: TouchPad is enabled. ■ Amber: TouchPad is disabled. 2 TouchPad* Moves the pointer and selects or activates items on the screen. 3 Left TouchPad button* Functions like the left button on an external mouse. 4 TouchPad on/off button Enables/disables the TouchPad. 5 TouchPad vertical scroll zone Scrolls up or down. 6 Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings.
Front components Item Component Description 1 Power light ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. 2 Battery light ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Left-side components Item Component Function 1 Power connector Connects an AC adapter. 2 AC adapter light ■ On: The computer is connected to external power. ■ Off: The computer is not connected to external power. 3 External monitor port Connects an external VGA monitor or projector. 4 RJ-45 (network) jack Connects a network cable. 5 HDMI port (select models only) Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio component.
Bottom components Item Component Function 1 Battery bay Holds the battery. 2 Battery release latch Releases the battery from the battery bay. 3 WLAN module compartment Holds the WLAN module. Ä 4 Vents (4) To prevent an unresponsive system, replace the wireless module with only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Item Component Description 1 Product name This is the product name affixed to the front of the computer.
Computer major components Illustrated parts catalog 3–2
Item Description (1) 16-inch WXGA BrightView display assembly Spare Part Number 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) 496762-001 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone and cable and logo) 496761-001 16-inch WXGA BrightView silver display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN
Item Description Spare Part Number For use in Portugal 496771-131 For use in Russia 496771-251 For use in Saudi Arabia 496771-171 For use in South Korea 496771-AD1 For use in Spain 496771-071 For use in Switzerland 496771-111 For use in Thailand 496771-281 For use in Turkey 496771-141 For use in Taiwan 496771-AB1 For use in the United Kingdom 496771-031 For use in the United States 496771-001 For use in the United States (silver) 502958-001 (3) Keyboard cover 506848-001 (4) Po
Item Description Spare Part Number UMA system board, NVIDIA (includes built-in modem, Digital Media Slot, HDMI port, and replacement thermal material) 498460-001 UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, Digital Media Slot, and replacement thermal material) 498462-001 UMA system board, NVIDIA (for Presario CQ60 use only; includes built-in modem, HDMI port, and replacement thermal material) 498463-001 UMA system board, NVIDIA (for Presario CQ60 use only; includes
Item Description Spare Part Number (15) Power connector cable 496835-0001 (16) Optical extension board 506951-001 (17) Bluetooth® module (does not include Bluetooth cable) 483113-001 Bluetooth cable (not illustrated) 496836-001 (18) Base enclosure (includes rubber feet) For use only with computer models equipped with a built-in modem, Digital Media Slot, and an HDMI port (includes card reader, not illustrated) 496825-001 For use only with computer models equipped with a built-in modem and D
Item Description (23) WLAN module Spare Part Number Atheros AR9280 802.11a/g/n WLAN modules: ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
Item Description Spare Part Number Broadcom BCM4312 802.11b/g WLAN modules: (24) ■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
Display assembly components Item Description (1) Display bezel Spare Part Number For use only with 16-inch HP G60 display bezels (includes microphone) 497097-001 For use only with 16-inch HP G60 display bezels (includes microphone and webcam) 497098-001 For use only with 16-inch silver HP G60 display bezels (includes microphone) 502954-001 For use only with 16-inch silver HP G60 display bezels (includes microphone and webcam) 502955-001 For use only with 15.
Item Description (6) WXGA BrightView display panel (include display panel and backlight cables) For use only with 16-inch display 496769-001 For use only with 15.
Plastics Kit Item Description Spare part number Plastics Kit: 486621-001 1 WLAN module compartment cover (includes 1 captive screw, secured by a C-clip) 2 Memory module compartment cover (includes 2 captive screws, secured by C-clips) 3 Hard drive cover (includes 2 captive screws, secured by C-clips) Illustrated parts catalog 3–11
Mass storage devices Item 1 2 Description Spare part number Hard drive (includes connector and bracket) 320-GB, 5400-rpm 504072-001 250-GB, 5400-rpm 498478-001 200-GB, 5400-rpm 505971-001 160-GB, 5400-rpm 498477-001 120-GB, 5400-rpm 498476-001 Hard Drive Hardware Kit (includes connector, bracket, and screws) 504059-001 Optical drive (includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 498479-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightS
Miscellaneous parts Description Spare part number AC adapters: 65-W AC adapter 463958-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-021 For use in Denmark 490371-081 For use in Europe 490371-021 For use in India 490371-D61 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in South Africa 490371-AR1 For use in South Korea 490371-AD1 For use in Switzerland 490371-111 For use in Taiwan 490371-AB1 For use in t
Sequential part number listing Spare part number Description 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.
Spare part number Description 482260-002 Atheros AR9280 802.
Spare part number Description 490112-001 Intel Core2 Duo P8600 2.4-GHz processor (3-MB L2 cache, 1066-MHz FSB) 490113-001 Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB) 490115-001 Intel Pentium Dual-Core T3200 2.0-GHz processor (1-MB L2 cache, 667-MHz FSB) 490116-001 Intel Celeron-M 575 2.0-GHz processor (1-MB L2 cache, 667-MHz FSB) 490117-001 Intel Celeron-M 585 2.
Spare part number Description 496770-001 15.
Spare part number Description 496844-001 15.
Spare part number Description 501521-001 Intel Core2 Duo T5800 2.0-GHz processor (2-MB L2 cache, 800-MHz FSB) 501522-001 Intel Core2 Duo T5900 2.2-GHz processor (2-MB L2 cache, 800-MHz FSB) 501523-001 Intel Pentium Dual-Core T3400 2.16-GHz processor (1-MB L2 cache, 667-MHz FSB) 501524-001 Intel Celeron-T T1600 1.66-GHz processor (1-MB L2 cache, 667-MHz FSB) 501525-001 Intel Celeron-T T1700 1.
Illustrated parts catalog 3–20
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. ■ Before handling a drive, be sure that you are discharged of static electricity.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
7. Replace the RTC battery and reassemble the computer. 8. Connect AC power to the computer. Do not reinsert any batteries at this time. 9. Turn on the computer. All passwords and all CMOS settings have been cleared. Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer.
Computer feet Description Serial Number Rubber Feet Kit (includes 6 rubber feet) 486623-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 6 cell, 2.20-Ah, 47-Wh 485041-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW SuperMulti Double Layer Combo Drive 498479-001 DVD±RW and CD-RW SuperMulti Double Layer Combo Drive with LightScribe 498480-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 498481-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
Remove the optical drive: 1. Position the computer with the left side toward you. 2. Remove the Phillips PM2.5×9.0 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip 2, into the release access. (The disc tray is partially ejected from the optical drive.) 4. Grasp the bezel and slide the optical drive 3 out of the computer. 5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. 6.
Hard drive hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and ✎ The hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.
3. Remove the three Phillips PM2.5×5.0 screws 1 that secure the hard drive to the computer. 4. Grasp the Mylar tab 2 on the hard drive, and then slide the hard drive 3 to the right to disconnect it from the system board. 5. Remove the hard drive 4 from the hard drive bay. 6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws 1 from each side of the hard drive. 7. Lift the bracket 2 straight up to remove it from the hard drive.
RTC battery the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS ✎ Removing settings to be cleared. Description Spare part number RTC battery 501587-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Memory module Description Spare part number 512-MB, PC2-5300 498473-004 1-GB, PC2-5300 498474-004 2-GB, PC2-5300 498475-004 512-MB, PC2-6400 485031-005 1-GB, PC2-6400 485032-005 2-GB, PC2-6400 485033-005 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Spread the retaining tabs 1 on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 4. Remove the memory module 2 by pulling the module away from the slot at an angle. ✎ Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module.
WLAN module Description Spare part number Atheros AR2425 802.11b/g 459339-001 Atheros AR2425 802.11b/g 459339-002 Broadcom BCM4312 802.11b/g 459263-001 Broadcom BCM4312 802.11b/g 459263-002 Atheros AR9280 802.11a/b/g/n 482260-001 Atheros AR9280 802.11a/b/g/n 482260-002 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Disconnect the two antenna cables 1 from the wireless module. black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna ✎ The cable is connected to the WLAN module “Aux” terminal. 3. Remove the two Phillips PM2.0×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.) 4. Remove the WLAN module 3 by pulling the module away from the slot at an angle.
Keyboard Description Spare part number For use in the Czech Republic 496771-221 For use in Canada 496771-121 (Silver) For use in Canada 502958-121 For use in France 496771-051 For use in Germany 496771-041 For use in Greece 496771-151 For international use 496771-B31 For use in Israel 496771-BB1 For use in Italy 496771-061 For use in Japan 496771-291 For use in Norway 496771-091 For use in South Korea 496771-AD1 For use in Latin America 496771-161 For use in Portugal 496771-131
Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see “Battery” on page 4-7). Remove the keyboard: 1.
3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Release the tabs 1 along the right and left edges of the keyboard. 6. Lift the rear edge of the keyboard 2, and then slide it back until it rests on the display. 7. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board. 8. Remove the keyboard. Reverse this procedure to install the keyboard.
Keyboard cover Description Spare part number Keyboard cover 496828-001 Silver keyboard cover 506848-001 Before removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Turn the computer display-side up, with the front toward you. 3. Open the computer as far as possible. 4. Release the ZIF connector 1 to which the power button board cable is attached, and disconnect the power button board cable 2 from the system board. 5. Slide the keyboard cover toward the display panel until it disengages from the top cover, and then lift up to remove the keyboard cover. Reverse this procedure to install the keyboard cover.
Power button board Description Spare part number Power button board 496830-001 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display assembly Description Spare part number 16-inch WXGA BrightView display assembly for HP G60 computer models (includes microphone and cable and logo) 496761-001 16-inch WXGA BrightView display assembly for HP G60 computer models (includes webcam module and cable, 2 WLAN antenna transceivers and cables, microphone and cable, and logo) 496762-001 16-inch Silver WXGA BrightView display assembly for HP G60 computer models (includes microphone and cable and logo) 502949-001 16-inch Silver WXGA Brig
Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see “Battery” on page 4-7). 5.
Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 5. Remove the four Phillips PM2.5x9.0 screws 1 securing the display hinges to the computer. 6. Remove the display panel 2. 7.
8. Flex the inside edges of the bezel at the top 1, the left and right sides 2, and the bottom 3 until the bezel disengages from the display enclosure. 9. Remove the display bezel 4. The following display bezels are available: ❏ For use only with 16-inch HP G60 computer models equipped with a webcam module and microphone, spare part number 497098-001. ❏ For use only with 16-inch HP G60 computer models equipped with a microphone, spare part number 497097-001.
10. If it is necessary to replace the webcam module, release the webcam module 1 as far from the display enclosure as the webcam module cable allows. 11. Disconnect the webcam module cable 2 from the webcam module, and remove the webcam module. The webcam module is available using spare part number 488385-001. 12. If it is necessary to replace the display inverter, release the display inverter 1, located at the bottom edge of the display assembly, from its mounting clips. 13.
16. If it is necessary to replace the display panel, remove the two Phillips PM2.0x7.0 screws 1 that secure the display panel to the display enclosure. 17. Remove the display panel 2 from the display enclosure. The following display panels are available: ❏ For use only with 16-inch WXGA BrightView equipped with microphone, spare part number 496769-001 ❏ For use only with 15.6-inch WXGA BrightView equipped with a webcam module, spare part number 496770-001. 18.
20. If it is necessary to replace the display panel cable, which is attached to the back of the display panel with clear adhesive tape, remove the tape 1 to release the cable from its connector. The display panel cable includes the camera module cable. The display panel cable with webcam cable is available using spare part number 496841-001. 21. Remove display panel cable 2. 22.
Top cover Description Spare part number Top cover (includes TouchPad) 506849-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Turn the computer right-side up, with the front facing you. 5. Release the ZIF connector to which the TouchPad cable is attached, and disconnect the TouchPad cable from the system board. 6. Remove the following screws: a. Four Phillips PM2.0x6.0 screws 1 b. One Phillips PM2.0x4.0 screw 2 7. Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure. 8. Remove the top cover 2. Reverse this procedure to install the top cover.
TouchPad on/off button board and board bracket Description Spare Parts Number TouchPad board bracket 489119-001 TouchPad on/off button board (includes cables) 496832-001 Before removing the TouchPad on/off button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Remove the four Phillips PM2.0x4.0 screws 1 that secure the TouchPad board to the base enclosure. Then remove the TouchPad board and bracket 2. 7. Remove the two Phillips PM2.0x4.0 screws 1 that secure the switch actuator to the TouchPad board bracket, and then remove the actuator 2. ✎ The TouchPad is glued to the top cover and is included with the top cover spare part. Reverse this procedure to install the TouchPad on/off button board and board bracket.
Audio board Description Spare Part Number Audio board (includes audio board cable) 486634-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Bluetooth module Description Spare Part Number Bluetooth module 483113-001 Bluetooth cable 496836-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Speakers Description Spare Part Number Speakers 496829-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
USB board Description Spare part number USB board 486633-001 USB board cable (includes num lock LED) 496837-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
System board system board spare part kit includes UMA or discrete graphics subsystem memory, built-in modem, and ✎ The replacement thermal material.
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ■ RTC battery (see “RTC battery” on page 4-12) ■ Memory module (see “Memory module” on page 4-13) ■ WLAN module (see “WLAN module” on page 4-15) ■ Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-41) ■ Processor (see “Processor” on page 4-44) Remove the system board: 1.
7. Release the power cable from the base enclosure 1. 8. Use the optical drive connector 2 to lift the right edge of the system board 3 until it rests at an angle. 9. Remove the system board 4 from the base enclosure by sliding is up and to the right at an angle. 10. Remove the optical extension board from the system board. Reverse this procedure to install the system board.
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory 489126-001 Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem memory 489154-001 Before removing the fan, follow these steps: 1. Shut down the computer.
to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board ✎ Due components, you may need to move the fan/heat sink assembly from side to side to detach the assembly. 3. Turn the system board upside down with the fan assembly toward you. Å WARNING: To avoid damage to the processor, loosen the fan/heat sink screws in the 1-2-3-4 sequence indicated. Likewise, tighten the screws in the same sequence when installing the fan/heat sink assembly.
thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink and the system board ✎ The components each time the fan/heat sink is removed. Thermal grease is located on the section of the fan/heat sink 1 that services the processor 2. Thermal pads are located on the section of the fan/heat sink 3 that services the Northbridge chip 4. Replacement thermal grease and pads are included with all system board, fan/heat sink assembly, and processor spare part kits.
Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core2 Duo (3-MB L2 cache) P8400, 2.26-GHz processor 490111-001 Intel Core2 Duo (3-MB L2 cache) P8600, 2.4-GHz processor 490112-001 Intel Core2 Duo (3-MB L2 cache) P7350, 2.0-GHz processor 501520-001 Intel Core2 Duo (6-MB L2 cache)T9400, 2.53-GHz processor 490113-001 Intel Pentium (1-MB L2 cache) T3200, 2.0-GHz processor 490115-001 Intel Pentium (1-MB L2 cache) T3400, 2.
g. Display assembly (see “Display assembly” on page 4-23) h. Top cover (see “Top cover” on page 4-30) i. Bluetooth module (see “Bluetooth module” on page 4-35) j. System board (see “System board” on page 4-38) k. Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-41) Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up and remove it.
Power connector cable Description Spare Part Number Power connector cable 496835-001 Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5 Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. Starting the Setup Utility To start the Setup Utility: » Open the Setup Utility by turning on or restarting the computer.
Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. ■ To select an item, press enter. ■ To close a text box or return to the menu display, press esc.
Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. ■ To exit the Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display.
System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology Enable/disable the processor Virtualization Technology. Processor C4 State (select models only) Enable/disable the processor C4 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.
6 Specifications Computer specifications Metric U.S. Width 37.8 cm 14.9 in Depth 25.2 cm 9.9 in Height (front to rear) 35.1 cm 13.8 in 2.75 kg 7.56 Ibs Dimensions Weight Equipped with 6-cell battery and optical drive Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A or 4.
16 and 15.6-inch WXGA display specifications Metric U.S. Height 25.2 cm 9.9 in Width 37.8 cm 14.9 in Diagonal 35.1 cm 13.8 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Dimensions Pixel resolution Pitch .259x.259 mm Format 1440x900 Configuration RGB typical strip Backlight CCFT Character display 80x25 Total power consumption 6.
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-system memory CD-R and CD-RW Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-system memory Data
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read: Write: CD-ROM, CD-R, CD-RW, High Speed CD-RW, Ultra & Ultra+ Speed CD-RW, DVD, DVD±R/RW, DVD±R, DVD-system memory DVD-system memory (Ver.
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
I/O address (hex) System function (shipping configuration) 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer-OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Ca
Specifications 6–8
7 Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486622-001. Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 13 6.0 mm 2.5 mm 5.0 mm Where used: 4 screws that secure the display to the computer. Where used: 2 screws that secure the display panel to the display.
Where used: 1 screw that secures the left speaker to the base enclosure. . Where used: 4 screws that secure the system board to the base enclosure. Where used: 2 screws that secure the optical drive connector board to the base enclosure.
Phillips PM2.5x5.0 screw Color Quantity Length Thread Head diameter Black 6 5.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure hard drive to the computer. Where used: 3 screws that secure the keyboard to the computer.
Phillips PM2.5x6.0 captive screw Color Quantity Length Thread Head diameter Black 5 6.0 mm 2.5 mm 5.
Phillips PM3.0x4.0 screw Color Quantity Length Thread Head diameter Black 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive.
Phillips PM2.0x4.0 screw Color Quantity Length Thread Head diameter Black 23 4.0 mm 2.0 mm 4.
Where used: 2 screws that secure the power button board to the computer Where used: 1 screw that secures the top cover to the computer Where used: 2 screws that secure the top cover to the computer Where used: 1 screw that secures the top cover to the computer Screw listing 7–7
Where used: 2 screws that secure the TouchPad on/off button board to the computer Where used: 2 screws that secure the TouchPad button board bracket to the TouchPad button board Where used: 4 screws that secure the TouchPad button board bracket to the TouchPad button board Screw listing 7–8
Where used: 2 screws that secure the audio board to the base enclosure Where used: 2 screws that secure the Bluetooth module to the base enclosure Where used: 1 screw that secures the right speaker to the base enclosure Screw listing 7–9
Phillips PM2.5x9.0 screw Color Quantity Length Thread Head diameter Black 11 9.0 mm 2.5 mm 5.
Where used: 4 screws that secure the display to the computer Where used: 4 screws that secure the top cover to the computer Screw listing 7–11
Phillips PM2.5x7.0 screw Color Quantity Length Thread Head diameter Black 2 7.0 mm 2.5 mm 5.
Phillips PM2.0x6.0 screw Color Quantity Length Thread Head diameter Black 4 6.0 mm 2.0 mm 4.
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 1 3.0 mm 2.0 mm 4.
Phillips PM2.0x10.0 captive screw Color Quantity Length Thread Head diameter Silver 4 10.0 mm 2.0 mm 5.
Phillips PM2.5x11.0 captive screw Color Quantity Length Thread Head diameter Silver 4 11.0 mm 2.5 mm 5.
8 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
■ Only one set of recovery discs can be created per computer. ■ Number each disc before inserting it into the computer optical drive. ■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process. To create a set of recovery discs: 1. Select Start > All Programs > Recovery Manager > Recovery Manager. Recovery Manager opens. 2. Click Advanced Options.
When to create restore points ■ Before you add or extensively modify software or hardware ■ Periodically, whenever the system is performing optimally ✎ If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Maintenance > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4.
Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) computer includes a solid-state drive (SSD), you may not have a recovery partition. You will not be able ✎ Ifto your recover using this procedure.
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Connector pin assignments 9–1
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Connector pin assignments 9–2
HDMI Pin Signal 1 Transition minimized differential signal (TDMS) data 2+ 2 Transition minimized differential signal (TDMS) data 2 shield 3 Transition minimized differential signal (TDMS) data 2- 4 Transition minimized differential signal (TDMS) data 1+ 5 Transition minimized differential signal (TDMS) data 1 shield 6 Transition minimized differential signal (TDMS) data 1 shield 7 Transition minimized differential signal (TDMS) data 0+ 8 Transition minimized differential signal (TDMS) data
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Connector pin assignments 9–4
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Connector pin assignments 9–5
Connector pin assignments 9–6
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People’s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel.
9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel.
16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter light 2–7 AC adapters product description 1–5 spare part numbers 3–13 antenna components 2–1 disconnecting 4–16 location 4–16 spare part number 2–1, 3–3, 3–16, 3–19 audio, product description 1–4 audio-in jack location 2–6 pin assignments 9–1 audio-out jack location 2–6 pin assignments 9–1 B backing up 8–1, 8–2 backup files and folders 8–2 hard drive 8–2 scheduling 8–2 base enclosure, spare part number 3–6 battery removal 4–7 spare part number 3–6 battery bay 2–8 battery light 2–2, 2–6 b
display component recycling 11–1 display hinges removal 4–25, 4–27 spare part number 3–9, 3–15, 4–27 display inverter, spare part number 3–9, 3–15 Display Rubber Kit, spare part number 3–10, 3–15, 4–25 display specifications 6–2 drive light 2–2, 2–6 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive precautions 4–2 product description 1–4 removal 4–9 spare part number 3–8, 3–12, 3–18, 4–8 specifications 6–3 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe product description 1–4 remov
L LAN Power Saving 5–4 language, changing in Setup Utility 5–1 left-side components 2–7 lights AC adapter 2–7 battery 2–2 caps lock 2–2 drive 2–2 num lock 2–2 optical drive 2–7 power 2–2 TouchPad 2–2, 2–5 wireless 2–2 M Main menu 5–3 mass storage devices, spare part number 3–12 media cards, supported 2–7 memory map specifications 6–7 memory module compartment 2–8 product description 1–3 removal 4–13 spare part numbers 3–6, 4–13 memory module compartment cover illustration 3–4, 3–11 removal 4–13 spare part
operating system 1–6 optical drives 1–4 panel 1–3 ports 1–5 power requirements 1–5 processors 1–1 product name 1–1 security 1–5 serviceability 1–6 TouchPad 2–5 video 2–7 webcam 1–4 wireless 1–4 product name 1–1, 3–1 R rear components 2–6 recovery methods f11 recovery 8–4 recovery discs 8–4 Recovery Manager 8–3 recovery partition 8–4 removal/replacement preliminaries 4–1 procedures 4–5 restore points 8–3 restoring factory settings 5–2 right-side components 2–7 RJ-11 (modem) jack location 2–7 pin assignments
U unknown password 4–4 USB port location 2–7 pin assignments 9–5 user replaceable parts 1–6 V vents 2–6, 2–8 video, product description 2–1 volume keys 2–4 W warranty period 3–1 webcam location 2–1 product description 1–4 removal 4–27 spare part number 3–9 webcam light 2–1 Windows application keys 2–4 Windows logo key 2–4 wireless antenna disconnecting 4–24 location 2–1 spare part number 3–10 Wireless Antenna Kit, spare part number 3–10 wireless button 2–3 wireless compartment cover illustration 3–4, 3–11
