User`s manual

Service and Support During the Warranty Period
If your hardware should fail during the warranty period, see the Support
Page at the front of this manual for support options available.
When sending equipment to an HP Customer Service Center or
service-authorized HP dealer, follow the repackaging guidelines in this
chapter. We recommend insuring the equipment for shipment. Also
include a copy of your proof of purchase.
Caution
Shipping damage as a result of inadequate packaging is the customer’s
responsibility. Use the original packing materials whenever possible.
For telephone assistance about using your printer within the one-year
warranty period, see the tables in “Worldwide HP Sales and Service
Offices,” later in this chapter.
Service and Support After the Warranty Period
If your hardware fails after the warranty period and you have an HP
Maintenance Agreement, request service as specified in the agreement.
If you do not have an HP Maintenance Agreement, contact a
service-authorized HP dealer or an HP Customer Service Center to
obtain service (see the tables in “Worldwide HP Sales and Service
Offices,” later in this chapter).
When sending equipment to an HP Customer Service Center or a
service-authorized HP dealer, follow the repackaging guidelines later in
this chapter. Hewlett-Packard recommends insuring the equipment for
shipment.
7-4 Warranty and License Information EN