User`s manual

Blank Page (Occasional)
A page is completely blank. If you get occasional blank pages:
••Make sure your page length and margins are set correctly for the paper
size you use. If you are printing on small media and your page is blank,
try printing on larger media to see where the image is printing. Adjust
margins accordingly.
••Some sharing devices or networks may generate a blank page as a
separator (contact your Network Administrator). Try connecting the printer
directly to the computer.
••Your printer may be feeding two or more pages at once because the paper is
difficult to separate. Remove the paper from the Paper Input Bin and align the
edges of the paper. Although fanning the paper is not generally
recommended, it may be an effective way to decrease multi-feeds if the paper
was poorly cut by the manufacturer and is sticking together. You may also try
turning the paper around to feed the opposite end first.
••Your software application may send an extra page eject command. Check
your software’s printing configuration information. If you are using a word
processing program, check for a natural page break and a forced page
break that are close to each other, causing a blank page.
Blank Pages (all pages)
If all of your pages are blank:
••Make sure you removed the entire length of the sealing tape from the
toner cartridge before you installed the cartridge. See Chapter 1 for
installation instructions.
••The toner cartridge may be completely out of toner. Replace the cartridge.
See “Accessories/Supplies Information” in Chapter 5 for ordering
information.
••Try printing a self test page (see earlier in this chapter). If the page is still
blank the printer may need service. See the Support Page at the front of
this manual for support options available.
6
Troubleshooting and Problem Solving
EN Troubleshooting and Problem Solving 6-13